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Agile Service Delivery Maturity Survey QUESTION 1 What isthe standard way for each of you to keep yourself updated with the teams collective knowledge ? Makiple choice question [Select anyone option 1, There is no specific way. Sometimes we have knowledge sharing sessions.Sometimes we discuss during casual meets such as coffee breaks 2. We may have an induction document or something similar. Other than that we do not update ‘each other on our learning collective knowledge 2. Each of us works on ferent ask and there is no need for documenting or tacking | Agile Service Delivery Maturity Survey ‘QuESTION2 ‘What isthe duration of your team meetings ? Multple choice question | Select any one option 1. Duration ie fixed and we close on time But mast of the meetings are nat productive as we are not able to achieve the meeting objectives. | a.edortheeeonmethgsienokoncurnal temeanmee ny ected 4, Duration isnot fixed. We discuss the Issues our Lead is interested in and continue as long @s she wants, Agile Service Delivery Maturity Survey ‘quesmion 3 In your tear, how do you solve problems such as defects? Mubiplo choice queston| Select any one option 1. We search in google / We contact frends outside the team.f nothing works we escalate to our Lead / Customer. 3. We always try to solve on our own.AL the end of day fits still unresolved we email detailed status update to our Onsite /Tech Lead and walt forthe response, Agile Service Delivery Maturity Survey E=SEnENNNETENS ‘QUESTION 4 {In your team, what is the primary way to keep each team member continuously updated about the status of others work? Multiple choice question | Select any ne option 2. We not only update the Kanban board / central task management too! but we also send detailed status email, 2. Each of ue worke on diferent taske and there fe no need for mutual statue updates. 4, We do not update any Kanban board / central task management tool Instead we send detailed status email Previous New Agile Service Delivery Maturity Survey (QUESTION 5 {In your team, how do you ensure that every code snippet(line / statement) is checked for quality ? Multiple choice question | Select any one option 1. We do not have enough time to test at every line evel But overall functionality is tested thorough functional testing. 3. After coding we send the code to customer.They perform a technical review to cheek every code snippet. 4. We do not need additional checks as each of us does a thorough eelf review. Previous Next Agile Service Delivery Maturity Survey KIS QUESTION 6 In your work, how do you reduce the conflicts during code integration ? “Multiple choice question | Select any one option 2. By doing unit testing before code check-in 8. My focus Is to complete all the coding | own and then check in at the end So I do not usually ccheck in every day but watt as long as it takes to complete my coding. ‘4. We follow a well defined process of code review by peer team members before check-in . Agile Service Delivery Maturity Survey ‘QUESTION 7 In your meetings, does anyone play the role of a meeting facitator ? Mukiple choice quseton | Saeot any one option 2, Usually our Lead / Management facilitates meetings in any way she prefers and decides upon the end time. 3. We do not have any meeting because each of us works on different items, 4, There is no facilitator in our meetings Previous Next Agile Service Delivery Maturity Survey & ‘QUESTIONS ‘Who does unt testing in your team ? Mubtiple choice question | Select any one option 1. Developer of the code or another team member should do ft But we do not get enough time for Unit testing 2. Developer of the code or another team member performs unit testing.But we do not automate the unit tet, 2. Unit testing fs nota requirement for our team Agile Service Delivery Maturity Survey ‘QUESTIONS {In your tear, what is the main mechanism that you use to manage the requirements 2 1. We work on our individual items and maintain our individual requirements separately in a place of our choice 3, Business Analysts manage the business requirements separately while we maintain the technical requirements separately 4. get the requirements in an email or another channel from my Lead / Onsite. They only know how itis managed, Previous New Agile Service Delivery Maturity Survey ‘QUESTION 10 ‘What is the size of your team ? Matti oice question | Select any one option 1. More than 12 team members, 2. Our Lead decides the team size and there is no specific tule Some times itis larger than 12 ‘and some times less.Our Lead decides the team size and there Ie no specific rule.Some times it is larger than 12 and some times less. 3. t doesnt matter since we work on our Individual items and the size can be any number. Agile Service Delivery Maturity Survey ‘QUESTION 11 How does your customer get to know that your teams work outcome is meeting the iteration goal ? Multiple choice question | Seloct any one option 1. Every iteration end our Onsite coordinator briefs the customer about our work. 2, Every iteration end we explain to the customer what we have accomplished with the help of @ status document or presentation slides. 8, Our type of work does not require iteration(demo) review, Ce eee ee LT Previous New Agile Service Delivery Maturity Suvey == ‘QUESTION 12 ‘Whenever needed, does your tea question the need behind the requirement and suggest alternate ‘ways to the Product Owner ? Muitple choice question | Select any one option 1, Our business requirements are usually correct and we do not need to provide additional suggestions. 2, Not with Product Owner but we do raise the doubts related to requirement to our Lead / Onsite coordinator and get clarification. Cone aa eed alternate w Seta 4. We do want to discuss our doubts and suggestions directly with the Product Owner.But our Lead / Onsite coordinator is not recommending it. Agile Service Delivery Maturity Suvey === ‘QUESTION 13 ‘Which of the options matches with your iteration duration ? Multple choice question | Select any one option 1. We don't have iterations, 3.5-B weeks. 4. More than 8 weeks, Previous Next Agile Service Delivery Maturity Survey ‘QUESTION 14 In your program, who is more skilled in agile way of working ? Mutiple choice question | Select any one option | *Non scoring question 2,T0S Competition 3, Customer team, 4, Our TCS team and Customer team are equel 5, Not sure Previous New Agile Service Delivery Maturity Survey E==axIanEETEN ‘QUESTION 15 ‘What does your team do during the Team Retrospective? Maltiplo choice question | Soot any one option 1. We have retrospectives on need basis and not in every iteration, 3. tis not requited for our type of work. 4. We have issues and we must discuss them in the retrospective. But we do not get time for it in every iteration, Provious Nox Agile Service Delivery Maturity Survey ‘QUESTION 16 Inyour program, if there are multiple teams working together, how are they organized? Multiple choice question | Select any ene option 2. Thete is only one tear of size more than 17. 3. We have multiple teers but | am not sure about the team model we follow. 4, lam unable to understand this question. Previous Next Agile Service Delivery Maturity Survey CEREEEIIUEETE=S ‘QUESTION 17 Is your team involved in Backlog Refinement/Backlog Grooming? Multiple choice queation | Sleot any one option 1. We dort t have a separate Backlog Refinement / Backlog Grooming activity tis either ‘combined with iteration planning or not done. | 8. only the onsite tem s involved inchs. ] | 4. vied not now what meent by Backiog Grooming. Agile Service Delivery Matunty Survey EES (QUESTION 18 ‘What's the scaled agile framework you follow? Multiple choice question | Select any one option | *Non scoring question ro 2. Scrum of Serum 9, SPOTIFY 4. DAD/Newus/LeSS 5. Hybrid (Eg. SAFe+SPOTIFY ete.) 6. We don't follow any scaled agile framework(OR) None of the options. ravi Nex Agile Service Delivery Maturity Survey E=EEINEIES QUESTION 19 During the iteration, how do you incorporate sudden requirement changes from the customer? Mutiple choice question | So ct any one option 1, This is a major issue in our tear. Our Lead accepts all the changes and we always struggle a lot to complete them, 2. We are not sure how this is handled. We only know what is assigned to us by our Lead / Onsite every day. 3, We accept the changes. We create time for them by reducing the overall amiount of testing or similar activities Agile Service Delivery Maturity Survey ‘QuesTioN 20 Do you define iteration goal for each iteration ? Multiple choice question | Select any one option jon.tthelps: 2. No.We are not aware of any separate iteration goal 3. Not s not requited for our type of work. 4. The term iteration gos! is nat cleat it refers tothe backlog items(e.quuser stories) then yes wedo, Previous Noxt Agile Service Delivery Maturity Survey ‘question 21 In your program, which of the TCS Location Independent Agile models do you follow ? “Mutiple choice question | Select anyone option | "Non soaring question 1. The members of the distributed team enjoy a natural time zone overiap of minimum six hours hence we follow the MT model 3, The members of the dletributed team enjoy a natural time zone overiap of minimum two hours: hence we follow the M3 model 4, The madel we follow isnot in the answer options. a Agile Service Delivery Maturity Survey CSEEaIEIEITEmET=S Question 22 How is your team’s work estimated? Multiple choice question | Select enyane option| Non scoring queatin 2. Story Point estimation, but not using TCS SPACE model 2. Using some other estimation technique fe.g. FR. Component, LOC] using TCS IEST 4. Using some other estimation technique [e.g. FR, Component, LOO], but not using TCS iEST 5. No technique. We use common sense / gut feeling to calculate head count / duration 6.1 am not aware how we estimate Previous Newt Agile Service Delivery Maturity Survey ‘QUESTION 23, What is the primary mechanism used by your team to build (compile and integrate) code? Mutiple choice question | Select any one option 1. We always send the code to Tech Lead/Onsite. They take care of checkin and other activities, 2. We dont have a version control eystem. So we cant checkin. Everything is maintained manually 3, We check in the code. After that our Tech Lead Onsite / Integration team does the build Agile Service Delivery Maturity Survey ‘QuesTiON 24 What business metric do you use to measure the outcome of your work ? (E.g.Sales growth, Net ‘promoter score(NPS), Product launch time, etc.) ‘Test reapanse question | Provide yaur answer in 2000 character orlens|*Non scaring austion ‘Say do Ratio, Release frequency, Business predictably, C-SAT , Time to market, Business volume ‘vaneactions Agile Service Delivery Maturity Survey (QUESTION 25. What isthe primary testing your team does within the iteration to ensure thatthe newly integrated code isnot breaking the existing code? Mutiple choice question | Sect anyone option 11. We know we have to run regression tests. But we dont get much time within the iteration to run regressions tests. 3, We run regression tests. We know we have to automete but the customer/team Is not co- operating, 4, We run regression tests, But automation is not a all possible due to our technology limitations. Agile Service Delivery Maturity Survey = ‘QUESTION 26 \Whatis the primary way by which your team ensures that the code developed in the iteration meets ‘the business requirements? Multiple choles question | Select any one option 11. We run functional tests. We ty to automate them in the current iteration as much as possible. 2. We run functional tests. We cannot automate them at all due to aur technology / envionment limitations, 4. We run functional tests manually. We know we have to automate but the team is not co- operating Previous Nex Agile Service Delivery Maturity Survey ‘Question 27 In your tear, what is the main activity during iteration planning ? Mutiple choice question | Select any one option 1. We participate in the iteration planning During the planning our Lead / Onsite Coordinator / ‘Serum Master decides who should work on what. should work on what, 23. We dont have iteration planning We heve dally eas with onsite team who informs us on who | | Agile Service Delivery Maturity Survey ‘Question 28 ‘What role are you playing in your team ? 1. Product Owner / Product Specialist 2. Sotum Master / Team Facilitator / Release Train Engineer / Coach rd 4, Manuel Tester /L1 /L2 Support 5. Visual Designer / Interactive Designer / UX Expert 6. othere —

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