ownership of a product understanding the from the manufacturer to requirements of the the ultimate customer in customers in such a way exchange of money or any that whenever any new other consideration is product is introduced, it known as Sales. sells itself.
Orientation Product-oriented Customer-oriented
Approach Fragmented approach Integrated approach
Focus Company needs Market needs
Scope Related to flow of goods to Related to all the activities
customers which facilitates flow of goods to customers.
Duration Short term Long Term
Objective To instigate shoppers in To identify the needs of
such a way that they turn customers and create out as buyers. products to satisfy those needs
Relationship One To One One to Many
Target Individual or small group General Public
BASIS FOR SALES MARKETING COMPARISON
Functions One product is created to Advertisement, Sales,
satisfy the requirement of a Research, Customer customer. satisfaction, After sales services etc.
Activity related to Persons Media
Process Involves exchange of goods Entails identifying and
for adequate consideration satisfying customer's needs