Profesional report

Name: ID:
Melissa Pineda Ruiz AL02764043
Name of course: Teacher’s name:
Advanced English III Ana Maria Garzon Arce
Module: Activity:
1 Homework 3
Bibliography:
MindTools. (2019).  Building Rapport. Establishing Strong Two-Way
Connections. Retrieved
from https://www.mindtools.com/pages/article/building-rapport.htm

Objective:

 Learn the rapport strategies and their application.

Procedure:

1. First I read the homework instructions.

2. Next, I familiarize myself with the concept of rapport, I read the
article writing down the main ideas.
3. I listed the strategies I was good at based on past experiences and
wrote down the ones I needed to work on identifying them as
something I avoided.
4. I wrote some examples of strategies applied correctly and incorrectly
based on interactions I had with other people.
5. Finally I wrote the conclusion of the aspects that caused me interest.

Development:

1. First, make a list of rapport strategies that you are good at.

 Common theme: I like to find a common hobby so that the conversation

flows, something that is casual to keep a good rhythm in the conversation.
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 Use my body to express emotions: I usually use my hands a lot when

talking to a person, take up a little more space to mimic some stories and
copy the postures of the other person depending on how the conversation
is unfolding. Smiling, nodding and gesturing is what I frequently do.

 Listen attentively: I like to listen and respond, not interrupt and copy the
other person's energy. I feel like you shouldn't rush a conversation and say
the first thing on your mind without worrying about filling in the gaps in the
conversation.

 Do not force the conversation: the basis of everything is respect, if I see that
the body language of a person shows that they do not want to talk, I do not
impose myself and leave the conversation.

2. Then, make a list of rapport strategies that you need to improve.

 Introduce yourself naturally: starting conversations is something that is

difficult for me today, approaching the person first is not something I
usually do because I go out of my comfort zone.

 Do not be ambiguous: sometimes I forget words or terms, I get nervous

and leave sentences unfinished for the other person to interpret.

 Insisting: I am not used to insisting because I have the thought that shows
impatience as if it bothers the other person.

3. In addition, provide an example of using rapport strategies correctly and

incorrectly.

Using rapport correctly

 Offering: in the event that you find yourself another person in a hurry, you
can offer help to the other person to show your support. Sometimes this is
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how good friendships are formed, helping others. Not only does it have a
positive effect on the other person but it can also be rewarding for you.
Examples:

Can I help you by explaining this topic?

Can I help you by lending you my book?

 Dealing graciously with refusals: learn to decline invitations politely by

being true to yourself and without fear, make sure you communicate your
message gratefully but be firm, with consistency between verbal and body
language. Examples:

No thanks, I need to learn to do it myself.

That's very kind of you, but at the moment I have homework to do.

Using rapport incorrectly

 Insisting: when a person declines an invitation the first time, the other
person looks for a solution but if he declines it again, "no" should be taken
as the final answer. It is about offering with respect and letting the other
person know that everything is fine, expressing yourself freely without fear.
Examples:

But why not? the other time you had already told me no, this time you can't say no.

Come on please, help me with this little favor. Don't be like that, I've been waiting
all week to get out. Help me just this once!

 Be empathic: in a conversation when comments are made without taking

into account the other person's feelings and position regarding it.

If I were you I wouldn't be eating that, if you really want to lose weight

I don't like the food in this place! You have bad taste in restaurants.
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4. Finally, make comments about your insights of the activity.

Starting with the fact that I was unaware of the word "rapport" regarding its
meaning, I think it is a useful topic which helps to be able to socialize with
people and create contacts. The strategies helped me to reflect on my
techniques to create a connection with people since it promotes natural
conversations by being real and without fake smiles.

I like that it allows you to get acquainted with another person by looking for
common ground, usually I have to engage in conversations and that causes me
anxiety, but I can start by practicing the strategies since it does not dictate that
you should change but connect based in things that both parties like.

Conclusion:

In the realization of this activity, I learned to correctly use rapport strategies to

create real connections with people without having to force conversations or
fake friendliness.

I find it interesting that strategies are something that can be done on a daily
basis by being true to yourself, looking for common ground to start a
conversation. Not only to start a friendship but also to maintain it to offer,
insist and decline invitations with respect from a point of gratitude.