Name: Sajjad Ahmed Banner ID: B00688232

1. Influence of Operations Management on the bottom line of the organization: The term
bottom line refers to the profitability of a company. The bottom line of a company is
extremely impacted by operations management. As the operations are efficiently handled and
the time and cost are under control with minimal possible use of resources, the operations
management is very effective.
2. Service Segment and Operations Management: The organization needs to think from the
perspective of customers’ point of view for a successful business instead of the company's
point of view. Operations management also deals with the perspective of consumers and
how they see the product or service.