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WORKPLACE COMMUNICATION

Workplace communication is one of the most important aspects of a thriving


business. The recent change to primarily virtual work across numerous
industries has redefined the function and form of workplace communication.

What is workplace communication?


Workplace communication is the means by which employees exchange information and
ideas. Communicating effectively is a critical aspect of getting any job done, whether it
occurs in-person or virtually and is part of the internal communications efforts within an
organization.

What do we mean by effective workplace communication?


Effective communication is a two-way street.

 Establishing context as the sender


 choosing the proper medium or channel
How do you quantify and qualify effective workplace
communication?
Quantifying and qualifying workplace communication can be difficult for businesses with
employees working virtually. Without a physical representation of communication channels and
networks, employees often forget who they are supposed to be communicating with on a daily
basis.

How important is Workplace Communication?


Data has shown that employees with functioning communication networks in a work-
from-home setting are more productive, have greater work-life balance, and have
overall better mental health. Proper workplace communication increases productivity
and creativity, and there are multiple reasons why a comprehensive communications
management plan should be a part of corporate and business strategy.
Improving communication in the workplace
Businesses must identify the cultural and environmental needs of their employees in
order to improve workplace communication and to better achieve strategic goals.
Effective workplace communication often starts with company leadership.

The Return on Investment of Excellent Workplace


Communication
The intangible benefits of investing in and establishing effective workplace
communication can even outweigh the tangible benefits for the long-term strength of a
business. Effective communication leads to healthier work culture and satisfied
employees who deliver their best level of work and stick around longer with a business.
Employees spend 40% of their lives at work, so it is important that they can effectively
communicate while they are there.

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