Name : Satrio Wicaksono

UPBJJ : Yogyakarta

SOAL NOMOR 1
Identifikasi bagian surat yang ditandai nomor 1-3./Please identify the part og the letter numbered
1-3.
1. Salutation
2. Content of the letter
3. Signature/sign-off

SOAL NOMOR 2
Identifikasi 3 (tiga) kesalahan pada surat di atas./Please identify 3 (three) errors in the letter
above.
1. Thank u for your letter of 4 july inquiring about our latest catalogue, price list, and terms
of payment?
Ucapan terima kasih di atas secara formal dapat ditulis seperti berikut :
• Thank you for your inquiry regarding our product.
2. We hope you will find our prices n terms satisfactory.
Penulisan kata tidak boleh disingkat, ‘n’ harus ditulis ‘and’.
3. I look forward to receive your order.
Kesalahan pada kata kerja “receive”. Karena frasa “look forward to” merupakan satu kata
kerja, maka kata kerja “receive” harus berubah menjadi “receiving”.

SOAL NOMOR 3
Dear Sir/Madam.
I bought 1 dozen biscuits from your online shop on November 8, 2022. I am your loyal customer
and have purchased biscuits from your online shop many times without any shortage.
When these biscuits arrived yesterday, I was very disappointed because the biscuits I received
were all expired. I am quite disappointed with this carelessness. I demand the immediate
replacement of these biscuits or a refund of the money I have paid.
I hope you will correct your mistakes and be careful of products with expiration dates. I have
attached my order receipt. Please call me back at my phone number listed on the receipt. I hope I
will receive your reply as soon as possible.
Thank you.

SOAL NOMOR 4
From : omk_ignatiusmgl@gmail.com
To : hartonojaya@gmail.com
Subject : Thank you for donation

Dear Mr. Hartono Jaya,

Thank you for your donations for the victims of the Mount Merapi eruption. Your donation
means a lot to the people affected by the eruption of Mount Merapi. We plan to collect the
collected donations to buy groceries, medicines, and other items that the victims need. I hope you
are always in good health and in God’s protection.
Thank you, God bless.

Regards,
Satrio Wicaksono