A complaint letter 

is a letter written to concerned authorities if we

are not satisfied with the service provided by them. These letters are
usually formal in nature. Sometimes when we order a product and it
is received defective then we write the letter to the related person or
company, complaining about the product

Things to know writing a letter of complaint:

Letter of Complaint: Structure/Format

Please have a look at this letter of complaint layout template

example:

1. Salutation
Dear Sir or Madam / Dear Manager

2. The Introductory Paragraph

Identify what the issue is.

3. The next paragraphs (the body)

Complaint 1 and justification
Complaint 2 and justification
Complaint 3 and justification

4. Closing paragraph
Suggested action to be taken
– sign off with: Yours faithfully