Professional Documents
Culture Documents
Newsletter - Spicy September 2022
Newsletter - Spicy September 2022
Many of us meet people externally, and proudly introduce ourselves as “OfBusiness”, “Oxyzo”. That’s
our “Identity” which we carry in any conversation, and the real sense of pride comes in living this
journey with each of us being either the torchbearers of building it and / or of custodians for
preserving it.
As I look back across my professional stint at OfBusiness through various roles and functions and
see teams that have demonstrated industry defining metrics, a theme that keeps ringing through –
Nothing in OfBusiness can be attributed to just one person; whenever and wherever we have
scaled, it’s been a combination of people passionate about building ground-up, along with multiple
skill sets coming together to drive execution and make it happen. Whether it’s the growth of Steel or
Agri or Non-Ferrous or Energy (erstwhile Petroleum derivatives) as a category in Commerce or the
individual M&As done. Each category or acquisition is today known more as a team than individual
success stories. Each member in the team, not business alone, but support functions across
finance, collections, technology and other, goes all out for achieving the overall collective goals than
just personal milestones.
And such has been this power of this collective effort that despite sharp fall in raw material prices
globally and in India, OfBusiness continues to manufacture and sell more volumes than the last
month or last year with better margins. These outcomes were there to see in the OfBusiness
townhall this September where each team presented their achievements and future-plans with
great passion and pride towards collectively achieving a US$4 Bn ARR in Mar’23.
The month gone by also hosted the Oxyzo Premier League which was a classic example of how we
marched forward together - in pairs, in teams (across Sales, KAM, Underwriting, Finance, Tech,
Credit Ops, Corporate Finance, Collections) and collectively together as Oxyzo to achieve INR 310 Cr.
of net book addition in the month and breach the INR 3300 Cr.+ AUM milestone. Though there was a
daily league table with the competition having a photo finish in the end, however, the sweetest
feeling was that everyone came together to celebrate the outcome of the collective effort in
breaching that distant INR 3300 Cr. AUM mark, which we have now proudly and collectively
embraced as our new Identifier.
Collections and Legal had a best-in-class performance in store for the month and literally squared
off 94%+ overdue in the DPD 15-30 and 31-60 buckets. KAM teams relentlessly pursued each PF
customer to ensure that for the first time, there was a +ve net book from utilizations & rotations.
Finance and Credit Ops made INR 150 Cr. of disbursements on the last day of the month and INR
1100 Cr.+ during the month look like a cakewalk, all seamlessly aided by the Tech team. Corporate
Finance team raised INR 300 Cr.+ debt from leading private/ public sector banks and negotiated
heavily to push back rate hikes on existing lines in a tough market.
These proud moments jointly define us as a unit. Congrats to everyone for a fantastic month and
godspeed towards a 5600 Cr. AUM by Mar’23.
…and Nurturing this Identity has become everyone’s first and joint responsibility…
Each day at work, brings us with many decisions to make about business strategy, about people,
about transactions within our own ecosystem. Whenever in doubt, just thinking through what’s the
right thing to do to preserve and nurture our Identity often becomes the right guiding light. And in
such situations, it pushes us to do that extra bit - to get a bit higher interest rate, to get a bit higher
margin, to push a bit more on collections, letting go the misfit credit or acquisition deal, promoting
meritocracy in the system, investing in and appreciating our people.
Preserving this Identity has not only become our obligation at each level and at each function but
also a responsibility that every OFBian proudly fulfills today as it gives them the right to carry and
own this Identity.
– Y Ramachandra Reddy
South Sales- Hyderabad
Ram took the avatar of Lord Ram in OPL to steer his team towards victory.
53 Cr. net book add in September across 11 new clients and productivity greater
than 1 are some numbers unheard of in the history of APTS Sales.
Ram is looking forward to take APTS to greater heights under his leadership and
touch the coveted 750 Cr. book mark by March 2023.
Godspeed Ram and entire APTS!
This is continuation to my “Dil Ki Baat” Published in August 21 wherein I talked about Freedom to
Experiment, Multitasking, Mentoring, Taking up New Assignments, and Hustle… Amidst all of these,
one thing which has stayed very close to my heart is NUMBERS. We all live by numbers either in
professional or personal life. We might be part of unique professional domains like sales, risk,
finance, collection, corporate finance etc., but we are all working towards achieving that magical
number.
I connect with numbers strongly with 2 things - Firstly, way back in my childhood days when my
father used to give me large & complex calculations to solve at an early age and secondly, when I
studied Maths not as a 100 Marks subject but in the form of Intelligence test covering arithmetic,
LR etc. till 6th std at a top army school – I remember these 2 inflection points which got me
attracted towards ‘Numbers’ right in my childhood & on maximum occasions I calculated faster
than a calculator. Here’s why I had a constant affection towards ‘Numbers’ in my student life and
thereafter in professional life too.
When I started my career with a public sector bank, the first thing in the morning what I used to
see in dashboard was all the important numbers covering 7 parameters (Current, Saving, Term
Deposits, NII, Advances, NPA & Profit) in red, green and amber color codes with YTD, MTD and
DTD variations to understand how close or how far we are from the target. I felt excited and
made sure my assigned numbers were all green in most quarters.
At OfBusiness across OfCommerce, Agri and Oxyzo – We talk about numbers day and in day out
as this is the most important metric which needs to keep moving with scale & profitability.
Revenue, AUM, margins, working capital days across verticals, profitability, cash flow, ALM,
treasury, NPA, PAR etc. are all aligned towards achieving targeted numbers which are testimonies
to our performance, sustainable growth, and reflection of how we are moving towards our goals
There is a dialogue from a movie called “Raees” where Shahrukh says – “कोई धंधा छोटा नहीं होता और
धंधे से बड़ा धमर्म कोई नहीं होता” (No Business is small and there is no bigger religion than Business)...
I completely resonate with this thought. No number is small, every penny counts in our business
both in revenue and margins across verticals. In whatever way we all contribute towards
numbers, it will help us land in a different league altogether. In most of the podcasts & interviews,
you all might have heard Asish Sir pointing out that at OFB, we focus on month on month
numbers rather than YoY numbers as these short milestones are more critical & have to be
accomplished first in order to achieve yearly numbers. This is because you don’t know what
macro & micro economic factors /environment like covid, inflation, slow economic growth,
exports ban will bring as a challenge impacting our long term strategy.
Numbers again were the ‘King’ in recently concluded Oxyzo OPL, they kept swinging and dancing
every single day in last 15 days of the competition with no clarity on who shall get the podium
finish. But when the entire team came together, results were amazing something which we will
cherish for a long time. Some teams could outperform others only because the team members
were ready to put in that extra bit of effort and showed ownership to do something
extraordinary.
With close to 5.5 months left in this FY, we all will have to outperform our own numbers by a
distance across different business units and critical attributes. It is imperative to remain focussed
on targets, deliver less misses- more wins, get better market penetration, onboard new clients,
push for tech adoption and bring together all OFBians to deliver their best performance ever.
Ashish Baloni aka Super Cop is Mr. cool of the Fulfillment team.
He is the man behind number #1 lifting of materials from Nalco plant in
India, where lifting of material is bound by time and rate changes in a
friction of a second. His calm and composed attitude makes it look so easy!
Congratulations on being one of the best performers and all the best!
Kudos!
Ashish Baloni
(OfCommerce,
Gurugram)
Govind proved to be one of the most valuable members of the OPL team
Mighty Maharajas. He handles the Rajasthan region which ended up with 7
Cr. more net book than gross, leading them straight to victory in the OPL. he
is currently handling about 100 clients, and is one of the most hard working
guys. He also holds the record for having highest online disbursement
requests from his clients.
Congratulations to him on his achievement and #Onto10x from here!
Govind Sharma
(KAM, Gurugram)
Arvind took over Chandigarh region just before the pandemic and has been
driving both stability and growth in the region since then. He has built his
team from scratch which is growing leaps and bounds under his
mentorship. Arvind and his team have been consistently outperforming
their respective targets. The same was on display during the OPL in
September where the Chandigarh team contributed 16 Cr. to Net Book
add. That is some mighty performance from a region that was considered a
laggard sometime back and Arvind has been central to this performance
Arvind Tiwari and the redemption of the region.
(Sales, Chandigarh)
Nihil appears to be a quiet lad, but his secret sauce of success is that his
performance should speak louder than words. Nihil has stood by the same
since the outset at OFB. Despite being a lone warrior he has managed to
accomplish tasks that were thought to be impossible by one and all.
Cracking Dilip Buildcon as a secured customer on OXYZO is one of those.
Nihil’s consistent and solid performance during the OPL in September was
a shot in the arm for his team. His contribution enabled Mighty Maharajas
Nihil Chawla
(Supply Chain Finance, to win a Silver position in the competition.
Gurugram)
Chris single handedly contributed to 20% of the net book add of Karnataka
in September adding 8cr of net book across 2 new clients. As he expands
his wing to take over Dakshina Karnataka, we are looking forward for an
awesome H2 from Chris.
Congratulations on your brilliant performance and all the best for future
OPLs!
Sanapala popularly known as ‘Mowa’ has great resilience and is known for
his continuous follow-up with customers to close them and get them on
boarded onto Oxyzo. In September, he added a net book of almost 9cr
across 3 new clients. He was one of the front runners in making Deccan win
the OPL.
Kudos to him for his brilliant performance!
Srinivas Sanapala
(KAM, Hyderabad)
Pawan Sethia
it sanctioned & making sure it was disbursed on time. He is an epitome of
(Risk, Hyderabad) brotherhood across functions & very close to each OFBian in APTS.
“Man with a mission”, That’s what we call Ashok in our team. He knows all
the tricks of the trade whether it be managing the customer softly, being
assertive, or tracing the unknown addresses and details. He plans and
the executes the same to the tee. He leads by example and takes every
opportunity as a challenge. ”Never say No” and “Do and Die” are the
motto of his life.
Ashok has matured immensely in the last 3 years and has done well. He
manages maximum cases across India without any hassle. We are very
Ashok Kharb
(Collections & proud to have him in our team.
Recovery, Gurugram)
He worked on the Design of our OxyV platform. Created all the flows
from scratch without any detailed wireframes and primarily only with the
problem description from Product Managers.
Vishal Kumar
(Product & Growth,
Gurugram)
Finance Team
This team of Rockstars, supported by their respective team members pulled off one of the
biggest and toughest targets of closing and consolidating the Financial Statements of 16
group companies. They not only successfully closed the FS, but also ensured that group
level closing practices & procedures are followed, and all the critical issues are addressed
upfront. It was such a humongous effort that none of them took any personal leave for
almost 4 months and burnt midnight oil for over 6 months, from April 2022 to Sept 2022.
This team has closed 16 standalone FS, prepared 40 types of separate FS as per IND AS,
prepared PPA valuation and PPE valuation reports for all new acquisitions (20 + reports),
addressed multiple tax and accounting complexities with little or no help, faced multiple
auditors, handled multiple complex accounting and disclosure issues. Apart from closing
the FS, they also ensured a no surprise audit, and got clean Audit Reports across all the
entities and at the Console level. Best part is that many of the team members were less
than three months old in the system when they started the field work and did such a
fantastic job.
CRA is a team of extremely young people with very less or no relevant domain experience,
yet they have been consistent performers over a significant period. After recent months of
below par performance, they came back in style and posted a very good score for the
company. They not only ensured good asset quality through direct coordination with
clients, but also pushed other teams to ensure overall good DPD number at the group
level. Countless examples are there to share about how they saved company’s money
through sincere and consistent efforts. In September 2022, the team not only beat all
previous records by achieving 95% efficiency in the early bucket, but also cleared 99%
of Principal At Risk (PAR) for cases under their direct ownership. This is the first time
they had achieved this kind of efficiency in the mid of a Financial Year.
Everyone in the team strives for excellence in terms of output and never hesitates in going
beyond their call of duty. This indomitable spirit has resulted in maintaining great portfolio
quality, keeping NPAs under check at almost industry best standards and timely
identification of potential risks. All this was done while maintaining exemplary
camaraderie with other teams and with utmost care for customer relations. Upwards and
onwards. All the best, team!
Hiring a perfect candidate for Risk & Management System team was a huge
challenge as it was a new area for us (not the typical underwriting risk role).
I scouted and conducted several interviews after taking a clear
understanding of the role from experts. We eventually finalized Vivek who
came with an experience of 11+ years in underwriting across large credit
oriented companies. But the struggle did not stop there, Vivek had to serve
a long notice period before joining OfBusiness which we couldn’t afford as
it would have delayed our business plans laid out for him/new team. We
had to had numerous discussions with him to reduce the same! Finally we
onboarded him smoothly within 35 days!
We wanted the best to join our litigation team & the initial ask was to hire
someone with solid experience in Corporate Litigation, with well polished
and excellent interpersonal skills to navigate the legal tussles. Beyond the
brief our requirement was more nuanced and it took a while to find a
candidate with ‘ALL’ the non-negotiable qualities. The 'Jugaad' factor was
essential ‘PLUS’ all other qualities.
I came to know that the candidate we need must have a robust personality
which can deal with our defaulting clients. After 2-3 months of finding and
grilling many candidates, we finally got our guy.. Puneet Dhir.
When the world opened up after the Covid lockdown, governments all across rushed with financial
stimulus in order to boost the economy. Research says that commodity prices, specially Metals,
rebounded from the Covid crash much faster than their recovery post the Global Financial Crisis in
2008. The rebound from the post covid stimulus coupled with the Russia Ukraine war was so
strong that between July 2020 and March 2022, Aluminum prices increased by approx 138%, Zinc
by 127% and Copper by 88%. From a trader’s point of view, this was the golden period to trade for
each time they bought a stock, selling price was naturally more than the purchase price. Traditional
traders across India flourished because they were doing great without applying any risk
management technique.
No one thought to plan about the scenario in which material prices go down like crazy.
In May 2022, US inflation data painted a wary picture when it crossed its highest level in four
decades. Rising commodity and energy prices needed to be tamed to bring inflation levels back in
place, which gave way to the Fed tightening the monetary policy by rapidly increasing interest
rates. Since then commodity prices have taken a downward trend along with a steep bullishness in
the US dollar. Speculative bullish positions in metals across exchanges around the world have
dwindled to a historical low and have given way to the bears being in charge. Technical charts
suggest that such a situation is here to stay for quite some time.
While in the last two years, most of us at OfBusiness have seen such a rapid rise and fall in
commodity prices for the first time, volatility in commodities has been inherent since a long time.
So much so that modern risk management practices evolved in the 1970s and by the 1980s, use of
derivatives to “hedge” against price movements became widely prevalent.
1. Price Risk Management: Risk management is, by far, the best way to plan for falling
prices. Since commodity prices are driven by external forces, little can be predicted about
their price movement, and all predictions can be accounted for as speculation because the
price driving factors are mostly out of our control. Effective management of our profitability
makes it vital for us to manage the impact of price fluctuation across our value chain. For
some commodities, India is a fragmented market, and is plagued by information
asymmetry and price discovery inefficiencies. For other cases, if the commodities are
traded on an exchange, the prices are more reliable and transparent. Also, for many
commodities, India is more of a “price taker”, i.e prices in India follow a global trend and we
have limited influence over market movements. When pricing benchmarks are transparent
and accepted all across the market, price risk can be managed through efficient hedging
techniques, by the use of exchange traded derivatives.
2. Hedging is a way of using financial instruments to offset adverse price movements. MCX
defines it as “taking equal and opposite positions in two different markets (such as physical
and futures market), with the objective of reducing or limiting risks associated with price
change. It is a two-step process, where a gain or loss in the physical position due to
changes in price will be offset by changes in the value on the futures platform, thereby
reducing or limiting risks associated with unpredictable changes in price.”
This is the most basic example of how to plan when material prices are going down. More
complex use cases may also be derived as per our need.
The key is to identify a liquid contract of an asset on an exchange and hedge all products in
which we trade/manufacture through that contract. For example, MCX Aluminum contract
estimates the fair value of Ingots, but we use them to hedge Aluminum derived products as
well like Wire Rods, Billets, Value Added Products and Scrap. In yarns, we are trying to do a
similar benchmarking so that cotton based yarns may be hedged through the MCX Cotton
contract.
While Hedging in itself is a bit technical to be covered in its entirety through this article, it is
imperative to note that it is folly to be open on a stock for which prices might drop in the
future, and contracts should be identified in order to offset these risks. As we venture into
manufacturing and imports, risk management will prove to be much more important because
the time difference from procurement of raw materials to the time when the finished goods
are sold, will open us to much more volatility in prices.
As the story of manufacturing unfolded at OFB, I was fortunate enough to be one of the firsts to
be given the opportunity to run an asset. From loading a container to driving a 10 ton truck,
making 21000 kits in 3 nights, to picking stock from a supplier in my own car! You name it and I
have done it all!
The first step involves getting complete understanding of the overall business. This requires you
to get into the minutest details, understand the nitty gritties and observe the complete process
flow closely right from the vehicle entering the factory premises to the vehicle being dispatched.
Steps at every level include - procurement, material QA, fumigation, packing, storage,
compliances, and dispatches, to understanding the rationale behind the business, the
competitors, and the overall scope.
After understanding the complete process flow it is imperative to essentially understand the
manpower requirements for the factory and setting up various department owners.
Capex Management-
As stated above in the first step, deep research is required in order to understand the current
plant and machinery and various methods are adopted to increase the overall productivity, such
as-
● Adopt automation
● Increase the overall efficiency
● Reduce the labour cost and manual efforts
● Increase plant capacity (if possible)
● Eliminate pilferage and scope of errors
Another key point is to ensure and set up a process for preventive maintenance of current
machinery to avoid any unnecessary breakdowns.
Factory Compliances-
This is another important step in running a plant, adhering to the legal compliances like licenses
and certifications -
● Understand the various certifications for Land, NOC, safety norms, insurance
● Liaisoning becomes very important (in the case of exports- custom clearances, govt
schemes, etc)
● Fulfil Labour Law related compliances- ESI, WC policy, minimum wages, and PF
● Fulfil certifications for new businesses and other auditory requirements
Procurement-
Meeting every existing supplier, onboarding new suppliers, and building a relationship with them
is critical as it helps in understanding the overall supply chain and eventually increasing the
margins.
● Demand Projections- Forecasting the demand based on the previous orders, seasonality,
elasticity, etc
● BOM Creation- Creating the bill of material for each SKU
● Inventory Management- Creating a process flow to keep track of the inventory, following
up FIFO, setting up zones
For e.g, Today, at Dhara we have at least two to three suppliers for each SKU (we have over 500+
SKUs here) and intend to increase the supplier base in the current months, with bidding as the
long-term plan. This would also help us in ensuring that there are no fraudulent activities
involved at any step of the supply chain.
This is by far the toughest part of running an asset, as this requires all the asset stakeholders to
come out of their comfort zones.
Ownership at every step by the management and the supervisors is critical to completion of this
step
Financial Management
Post setting up the ops, it is important to understand the finance side of the business as this is
where the actual money comes from. The steps include-
This step is like a see-saw, as this requires you to balance out at each step!
Ensuring regular backups are being sent to the company, answering all queries in time, fulfilling
all compliances and taking all necessary approvals and most importantly making sure right
reporting is done to the company,
● Meeting the current buyers- Building a relationship with the existing buyers, getting them
to know about OFB, and ensuring regular visits to them, even if not regular, at least virtually.
● Hunting New Clients- Strategizing various new businesses, sending regular proposals, and
getting them onboarded
● Demand Generations- Increasing the current revenue levels with each buyer, increasing the
product mix and value-added products
● Finished Goods Management- Ensuring the FGs are being stored correctly and dispatched
on time
● Proper Fulfilment- Ensuring the fill ratios are at 100 percent by making a regular Sales and
Dispatch order
● Fleet Management- Keeping a hawk-eye on the amount being paid for logistics, checking on
proper preventive maintenance for factory vehicles to avoid any breakdowns
To summarize, running an asset, requires you to take complete ownership of every process, run it
like your own company and keep learning every day!
With more challenges coming my way, the last year has been a beautiful learning curve and I am
more than excited to take on the other assets and keep trying, learning and growing both myself
and the company!
There is a measurement for every inventory that businesses have. Sale of goods or services the
businesses do. The money (credit and cash) that comes in and goes out of the businesses, the assets
company possess. The Operational MIS is a science to collect and possess the data of business which
could help the business to quantify all these inventories to know where they stand in the market.
Operating MIS is not just about the financial position of business, but it also speaks about the
efficiency of the business operations.
As doctors typically check several measurements/tests to gauge how our health has progressed over
the past year, a business analyst uses various analysis tools as a measurement to check business
health.
“The only way you will ever permanently take control of your business is to dig deep and fix
the root problem.” And for digging a root problem in business one should know what to watch
for in an operating MIS. Everyone look in MIS with a different motive and different prospective,
but there are some important things which everyone should watch for in an MIS.
1. Horizontal analysis: The principle behind horizontal analysis of financial statements is very
simple. You analyze the evolution of the reported numbers (trends) over different periods of
reporting. This allows you to see if there are big differences month over month and, if you cannot
explain those differences from what you know of the company, this invites you to investigate
further.
For instance, if you see jump of 70% in sales volume between one period to another. This would
invite you to investigate further like did they increase their prices? Did they receive a bulk order?
Are there any major movements in market? There is reason for every change but when you see an
unexplained difference like this, you need to find an explanation of what's going on.
On the other hand, if numbers are stable but you expected a big difference, you need to find an
explanation for that too.
The horizontal analysis should be made on each line item of MIS information (either value
or volume/ Customers or suppliers).
By seeing the various expense line items in the income statement as a percentage of sales, one can
see how these are contributing to profit margins. It helps to take control on excessive increase in
operating expenses which can be control. It’s good to see if you can reduce any ongoing costs or if
they were necessary for that period.
3. Ratio Analysis: The power of ratios lies in the fact that the numbers in the income statements
by themselves don’t reveal the whole story. We all are aware of financials ratio but along with
financial ratios there are some productivity ratios one should look for both in operating MIS as
these ratios speak how efficiently company is making product and money.
The productivity ratio is a quantifiable number that measures production during a specific period
This ratio considers both input and output (Output/Input Ratio) and measures aspects of
business-like labor, materials, and production cost. One should use productivity ratios to measure
efficiency and evaluate their business model.
If these ratios are not in line with industries standards and companies’ expectations, then one
should dig more into weakness in production process.
Some of the ratios one should watch are Profitability Ratios/Working Capital Ratio/ Turnover
Ratios /Material Usage Ratio and Labor Productivity Ratio etc.
“Numbers have an important story to tell, they rely on you to give them a clear and convincing
voice.”: Stephen Few
This beautiful bird sanctuary is located only 15 km from Gurgaon, so it is a perfect destination for a
day trip. Winter is the best time to visit the sanctuary because of a large number of migratory birds
that fly into the sanctuary. This is a heaven for bird watchers and nature lovers alike. You can go on
top of one of the four watchtowers constructed in the sanctuary for some peaceful bird watching.
2. Camp Wild
What if you discovered a place that had rocky mountains, forests and starry nights all within an hour’s
distance from Gurgaon? Well that’s just where Camp Wild Dhauj steps in. It’s an eco-forest with the
Aravallis as a backdrop in Mangar Village. The place offers everything for adventure lovers as well
nature lovers. From cycling to hikes to rappelling and an obstacle park, there are loads of activities to
keep you busy. There are eco-lodges and lovely tents for the weekenders.
FMS
IIM Kashipur
IIM Udaipur
IMT Ghaziabad
IIM Indore
IIM Kashipur
IIM Trichy