Professional Documents
Culture Documents
AUDIT OF NIKE,
INC.
Members of auditor:
Siti Cassia 19013007
Vincent Jonathan K. 19013011
Vania Anindita 19013012
Monica Adhelia 19013013
Oswaldo Gwendy R. 19013021
Intan Rahmatillah 19013027
Zoraya Majid 19013037
Table of Contents
I. LIST OF TABLE.........................................................3
II. LIST OF PICTURE....................................................3
III. CASE ABSTRACT......................................................4
IV. CASE ISSUE AND SUBJECT.....................................4
V. CASE SUMMARY......................................................5
Company History
Organization
Changing the Game
Making It Happen
Integrated Spring Dance Collection
Biographies of Nike Employee
VI. I. Current Situation................................................17
A. Current Performance
B. Strategic Posture
VII. II. Corporate Governance.......................................22
A. Board of Directors
B. Top Management
VIII. III. External Environment: Opportunities and
Threats (SWOT).....................................................57
A. Natural Physical Environment:
Sustainability Issues
B. Societal Environment
C. Task Environment
D. Summary of External Factors
(EFAS)
IX. IV. Internal Environment: Strengths and Weaknesses
(SWOT)...................................................................72
A. Corporate Structure
B. Corporate Culture
C. Corporate Resources
D. Resources as Nike Strength
and Weakness (IFAS)
X. V. Analysis of Strategic Factors............................112
A. SWOT MATRIX
B. STRATEGIC FACTOR ANALYSIS
SUMMARY
XI. VI. Strategic Alternatives and Recommended
Strategy................................................................117
A. Strategic Alternatives
B. Recommended Strategy
Based on TOWS Matrix
XII. VII. Implementation.............................................122
A. Program
XIII. VIII. Evaluation and Control.................................124
XIV. References............................................................125
LIST OF TABLE
Table 0.1. Nike’s Vision for Changing the Game in the Women’s
Market
Table 0.2 Biographies of Nike Employee
Table 3.1. External Factor Analysis Summary
Table 4.1. Internal Factor Analysis Summary (IFAS)
Table 5.1. Nike’s SWOT
Table 5.2. Strategic Factor Analysis Summary Table
Table 6.1. Nike’s TOWS
Table 6.2. Nike’s Porter generic strategies
LIST OF PICTURE
There are several issues and subjects which can be explored within
the research either as a problem, information, or even solution to
existing problem. However, the main issues to be discussed on the
case are what detailed and clear recommendations to be given to
Nike and help it to manage the change rapidly and globally.
Through that, some other question emerge such as what challenge
will be faced by Nike, trade-offs to be done in order to achieve it on
women’s fitness category specially and Nike generally. Also Nike
had to consider from all of the issues relating to Nike efforts in
women’s market from both internal and external perspective.
CASE SUMMARY
Company History
Bill Bowerman and Pill Knight are two founder of Nike. Bowerman
was a coach at the University of Oregon and Knight was a runner
on Bowerman’s team. After graduated from MBA at Stanford,
Knight come to Oregon and asked Bowerman to be his partner on
making a brand with low-cost and high performance shoes
imported from Japan. Soon after that, they agreed and made an
initial investment of $500, their brand was Blue Ribbon Sports
(BRS) in 1964. BRS began their business by importing shoes from
Onitsuka Tiger. Along the growth, in 1972, they decided to stop the
import progress and focused on design and produce the product by
themselves. This will be the company from which Nike developed.
Phase One
First phase of the team’s work what occurred over the course for
about six weeks. The first phase started with getting a read
internally on where we had been with the women’s business:
Table 0.1. Nike’s Vision for Changing the Game in the Women’s Market
Nike’s Vision for Changing the Game in the Women’s
Market:
Accelerating Women’s Fitness to Women’s Sports
From To
“Initiative” “A sustainable, profitable, brand-
enhancing portfolio of sports
businesses where we’re the
aspirational brand of choice for
her.”
In consistent relationship with The Dominant Brand in Her Mind
consumer
Color-base Collections Integrated, Concept-based
Collections
Inconsistent Retail Experience Consistent Defining Retail
Experience Globally
Isolated Initiatives Aligned Global Strategy
Inconsistent, Inadequate Integrated, Fully Resourced Global
Commitment and Resources Team
Incremental, Isolated Business Accelerated Global Business
Phase Two
During phase two, the team focused on developing an overarching
plan for approaching the women’s market. The team had challenge
to deliver its vision of presenting integrated collections to female
consumers. To face the challenge, the team used an approach that
took a 21-month view of the product creation and delivery
processes across footwear, apparel, and equipment as wells as
brand marketing. Critical activities and decisions were
synchronized through the creation of six joint milestones.
The process was designed to culminate six months later with the
delivery of the integrated collections to retail, as well as Nike’s
Phase Three
In phase three, the team focused on two primary work streams:
The next challenge was to define the special positions that would
make up the global women’s fitness core team and then develop
high-level position description outlining the responsibilities of each
role. To address the issues associated with the collection-based
approach, Winslow and the team also proposed the global
marketplace development director, who would handle for
developing and executing the new retail and merchandising
Making It Happen
Grossman hired Winslow in the GM role for the global women’s
fitness on January 1, 2005. Winslow began building her team. She
had criterias for people who wanted to join with her team, the
criterion are
A. Current Performance
NIKE MARKET SHARE
In fiscal 2006, footwear accounted for roughly 66% of the business,
apparel 28% and equipment 6%. The company is being the market
leader in athletic footwear market, with nearly 38% market share,
with Adidas/Reebok following at 34%. The footwear competitors,
including Puma, Asics, Mizuna, and Umbro trailed significantly in
their market share. Because the apparel and equipment markets
were more fragmented than footwear, with many more competitors
of all sizes vying for share. Nike had a dominant mindshare in the
women fitness market. By this strategy, Nike can retain the same
strength.
(Revenues−Cost of Investment )
Returnon Investment=
Cost of Investment
( 4,005.4−2,252.2)
Returnon Investment=
2,252.2
Returnon Investment=0.7784
(Revenues−Cost of Investment )
Returnon Investment=
Cost of Investment
(14,954.9−8,367.9)
Returnon Investment=
8,367.9
Returnon Investment=0.7872
PROFITABILITY
1. Gross Profit Margin
The case clearly stated that the gross profit is $1,753.4 and the
gross profit margin quarterly is 43.8%. From this percentage, it
means that the company could indicate the company’s ability to
efficiently production by 43.8%.
Sales = $2,252.2
Net Income
Net Profit Margin=
Sales
332.8
Net Profit Margin=
2,252.2
It means that the company gets 14.78% from its sales, the higher
net profit margin, the better company is.
Sales = $8,367.9
Net Income
Net Profit Margin=
Sales
Ne t Profit Margin=0.1663
It means that the company gets 16.68% from its sales, the higher
net profit margin, and the better company is. The company has
higher profitability if the year ending May 31, 2006. If the net
profit margin for the quarter ending compared with profit margin
with the year ending, the net profit margin for the quarter ending
less than profit margin in the year ending. It means that, the last
four months, the profit margin decrease.
B. Strategic Posture
Mission
To bring inspiration and innovation to every athlete in the
world
Objectives
To get the women’s business on Nike’s leader board. Nike has
been 15 years went as initiator in women fitness industries
and nowadays, Nike objectives is to embed as one of the
biggest growth market in the global competition
Strategies
Drive strategic integration in the market, because integrated
strategy is very useful in the market and has been proved
successful by some other company.
Nike strategy from 2006 has created mass market nowadays
A. Board of Directors
Philip H. Knight
Mr. Knight has been becoming directors since 1968 and
currently is the Chairman of the board of directors of Nike.
He was serving as president of Nike since 1968 to 1980
except for a period between June 1983 through September
1984, and he also was serving as president from June 2000 to
December 2004. This is making him be categorized as
internal member.
Mark G. Parker
Mr. Parker has been President, Chief Executive Officer, and a
director since 2006. He has been internal member of Nike as
employee since 1979 and currently being the other Executive
Commitee beside Mr. Knight. He has extensive knowledge
and experience in Nike’s operations, branding, research,
design, and management. He is categorized as internal board
of directors member.
John G. Connors
Mr. Connors currently a member of the board of directors of
Splunk and privately held some others companies. He is
currently an Audit Committee and a Finance Committee to
be categorized as external members.
It is highly expected that all of the board member are for the least
is having a bachelor degree from a well-known college. This
criteria is not meant to undervalued one with a high intelligence
through university background, however it is just as a proxy to
show the expectation of how good the members should be. And
also it is of course didn’t mean to close the chance of a person with
high achievement and no college background to join the board.
Philip H. Knight
A director from 1968 until 2007 – 39 years of serving.
Mark G. Parker
A director from 2006 until 2007 – 1year of serving.
John G. Connors
A director from 2005 until 2015 – 10 years of serving.
Timothy D. Cook
A director from 2005 until 2007 – 2 years of serving.
Alan B. Graf, Jr.
A director from 2002 until 2007 – 5 years of serving.
Douglas G. Houser
A director from 1970 until 2007 – 36 years of serving.
Johnathan A. Rodgers
A director from 2006 until 2007 – 1 year of serving
Orin C. Smith
A director from 2004 until 2007 – 3 years of serving.
John R. Thompson Jr.
A director from 1991 until 2007 – 15 years of serving.
Global VP
•Background:
1987-1991: Bachelor of Commerce at Queen’s University
1994- 1996 : MBA at Harvard Business School
• Style: tactical, realist, professional, creative, marketer
• International experiences:
1991- 1994 : Associate Product Manager at Colgate
Palmolive Toronto, Canada.
1996- 1997 : Associate at Corporate Decisions Inc.
1) Category-driven approach
2) Consumer-oriented approach
3) Integrated collection-based approach
4) Centralization system of product development
5) Integrated cross-business collaboration approach
6) Micro-segmentation approach
Nike has CSR that related to it’s designs, sourcing, operations, and
consumer experiences function. Nike has long term goal which is
targeting to focus on three area for 2011. First is improving the
contract factories working condition by integrating business
approach in the supply chain. Second is minimizing the
environmental waste, which is caused in both Nike’s own factory or
Nike’s contract factory through sustainable in the innovation of
product and supply chain. And the last is using it’s brand power as
a media to give the importance of sport to not only youth around
the world. So, with this targets Nike will do activity such as
innovation, design and production, which is integrated with these 3
things. The purpose is for the goodness of the company and also to
create meaningful effect to the environment around the world.
One of the way to eliminate waste is from it’s whole supply chain.
Nike implementing sustainability for all of it’s innovation. This
innovation will improve the quality and design of the product while
have good effect on the environment sustainability. Nike has some
target for 2011 in order to eliminate the waste there are increasing
the manufacturing above the sustainability standard index, run the
business process that produce low effect to the climate change,
decreasing 17% of it’s waste, and decreasing 30% in packaging
and purchasing waste.
There are several forces that affect the corporation and the
industries in which it competes. Below is the explanation of those
several forces:
CLIMATE
SOLAR PHENOMENA
ECONOMIC
TECHNOLOGY
The sports industry are growing in a fast rate especially with all of
the new technology that come into the sports equipment and
sportswear, this could be a great opportunity to be seized by
applying new breakthrough and innovation happening on new
sport science and material science for even lighter material and as
this field is start to be looked upon by many industry, the growth
and new innovation are happening quite frequently for industries
to utilize it. However, it is to be noted that the research and new
science could be seized by another company within industry.
(Current and future opportunity)
POLITICAL-LEGAL
SOSIO CULTURAL
New market are started to emerge in modern era where female are
started to be considered on the equal footing. That market is
women market, with women are starting to be more active in this
decade more than they did on the last century, their market growth
is constant as a lot of women try to get their own footing and it is
so attractive for many industry with its future prospect (Current
and future opportunity)
C. Task Environment
Task environment is external environment of an organization which
affects its ability to reach business’ goals. Below the task
New entrants are relatively hard to get into the same scale of
Nike with its global size even with the market challenger, thus a
new entry could not give a high threat towards Nike. However
as Nike is established in global market means that Nike could
have many threats from new entrants on small area (sporadic)
new entrants as the barrier from local area tend to be small or
insignificant. Distribution channel itself on the global scale need
a lot of capital and hard to be established.
Along with all Nike’s experience, it is able to cut its cost to a low
one along with the utilization on economies of scale along with
its global scale of production and a lot of supplier to let their
cost run even lower coming through their experience in the
industry. In addition to that, by experience, come more expert
and skilled people within Nike itself, leading to economies of
learning for Nike.
3. Threat of Substitutes
Threat of substitute is one of the Porter’s Five Forces that
evaluate the competition intensity in one industry that produces
the substitute product or service toward Nike women’s sport
apparel core product. The example of Nike substitute in this
case are other women’ apparel which still could be used as
active outfit such as casual clothing from Calvin Klein casual or
Burberry brand.
The threat of substitutes have moderate effect on Nike’s
apparel woman product and it can be explained as follow:
a. Nike’s substitute products such as trousers, daily
underwear, long sleeve, skirt, and heavy jacket have
performance limitation eventhough they can give better
price. The price stated doesn’t mean that those substitute
products sell comfort and design.
b. Nike’s customer are athletes and people who love sport,
thus Nike’s customer will not substitute their Nike’shigh
quality and comfort apparel with another apparel (e.g :
Women prefer to purchase Nike’s sport bra than daily bra
to support their sport activity).
c. But, it cannot be denied that Nike still have real
substitution like daily underwear (daily bra) and long
sleeve shirt for moslem customer.
d. There is also fact that the customers will be free for incur
costs in switching to another substitutes.
Weight
Weig Ratin Comment and
External Factors ed
ht g Rationale
Score
Opportunitites
Creditors Trust Towards 0,05 4 0,2 Nike with its size and
Nike (O2) capital acquired
Threats
Economic condition
affects Nike quite
much as when
economics goes down,
the buying power of
customers will go
Recession Economic down too (0,1 rating).
0,1 4 0,4
Condition (T4) However, with its loyal
customer base, it can
only influence Nike to
certain degree on
recession, unless it
reach the level of
crisis (4 score)
TOTAL 1 4,1
From the EFAS table above, the total point of opportunity and
threat element is 4,1. It means that Nike as an organization able to
perform on excellent manner towards opportunity-taking and
avoidance of threats which could hinder their performance. In
addition to that, with this score it can be concluded that Nike is
quite an adaptable learning organization.
A. Corporate Structure
Nike corporate structure is using a matrixed organization
structure, along with a handful of global functions (sales, brand,
customer service, operations, logistics, etc.). The second dimension
is Nike’s four geographic area and the third dimensions are
represented by the product of sports categories.
B. Corporate Culture
Nike was built with a simple main culture, hat is to do innovation.
They were able to make their culture on innovation clear since
fiscal year of 2005 and 2006, and after that Nike were able to
develop even more in the context of innovation based on what their
website stated. In addition to innovation as their culture, the CEO
also stated that every employee must be “themselves” in another
word they must say no if it is should be that way so that the idea
can be enhanced through several rejection before being accepted
and it can lead to better result of innovation.
MARKETING
MARKETING STRATEGY FORMULATION
OBJECTIVE
Optimizing innovation and execution around its primary
products
Bring a women’s perspective to its running category as
more and more women were becoming active in that
sport.
STRATEGIES
Endorsement strategy:Excellent marketing campaigns
featuring popular athletes.
Present in all major world sports events
Spend more time listening than talking strategy: Trying
to influence people to earn customer’s trust by really
listening and helping them by adding value
POLICIES
Decentralized product development in apparel
Policies for the women’s fitness business:
- Make believers out of these kinds of supporter and
skeptics alike.
- No longer about providing “training” products to female
consumers.
PROGRAMS
Program for Endorsement Strategy : Endorsement
contracts with female athletes such as Sheryl Swoopes,
Lisa Lesli, Gabrielle Reece, and Mia Hamm
Build Women-only Destination : Nike Goddess store
which offered footwear, apparel and equipment to its
customers, loosely unified via Nike’s corporate color
palette
Make a larger assessment project called which was
called “Change the Game”
1. Knowing the five high potential opportunities from
outdoor, bags, men’s training, calve footwear, and
women had that would take to outpace growth in the
rest of business and drive the company’s next leap
forward.
2. Phase one:
2.1 Internal observation about where we had
been with the women’s business.
2.2 Analysis to get an external take on what
was going on the market.
2.3 Understanding competitive position.
3. Phase two: Developing an overarching plan for
approaching the women’s market
3.1 Seasonal Kickoff and Creative Direction
LIQUIDITY
PROFITABILITY
INVESTOR ANALYSIS
Only some ratios were possible in the investor area. The ratios
are profitablefor Nike.
Objectives
Nike’s R&D team is focus to develop sustainability innovation
products for global women’s fitness. The R&D creates
integrated collection of women’s sportswear products,
services and values specifically in apparel, footwear, and
equipment business.
Strategies
1) Category-driven approach are chosen to be new
corporate’s major to increase the eminence of global
women’s business which has potentially profitable market
segment.
2) Consumer-oriented approach will optimize the
company’s innovation and product development to give
customers an integrated products collection met with they
want and need in doing a specific sports category.
3) Integrated collection-based approach to organize all
their collections from footwear, apparel and equipment
products. The customers would be easier to get any
products with different types from all sports category in
the same area. For example, The Goddess Store (Nike
Women). It shows their objectives to deliver an integrated
Policies
The strategies and program are also not clearly stated, but
we can see it through the Changing the game assessment
project that is consist of 4 phase. In this 4 phase, Nike
women’s teams analyze the strategy from its internal and
external condition of the company and also see the behavior
As for the stock value of Nike, it’s been said on Wall Street
that Nike performances is outstandingly great and make both
their profit and stock value growth consistently, or in another
words, HRM as one of the function to keep Nike running,
support it greatly. In addition, most of the directors and
executives on Nike are loyal as some could stay as the
directors from 1990s and the executives who get to his/her
Weight
Weig Ratin Comment and
Internal Factors ed
ht g Rationale
Score
Strength
Employee and
personnel with
leadership at Nike is
one of the important
point to ensure
competitive advantage
and sustainability (0,1
weight) and this is
Employee and Human
0,1 4 0,4 always maintained by
Resource Quality (S5)
Nike by giving enough
compensation on well-
performed personal
along with its HR
program to encourage
their employee fulfill
company objective (4
score).
Weakness
TOTAL 1 3,5
From the IFAS table above, the total point of strength and
weakness factors is 3,5. It means that Nike as an organization
able to perform well by being able to utilize their strength and
cover their weakness. In addition to that, with this score it can
be concluded that Nike is an organization with a good internal
condition.
A. SWOT MATRIX
In order to analyze the strategic factor of Nike, all of Nike
strength, weakness, opportunity and threat are being listed on a
SWOT matrix as below:
OPPORTUNITIES THREATS
Innovation and Technology on industry (O1) Competitors or substitute (T1)
Creditors Trust Towards Nike (O2) Labor Unions (T2)
New emerged market of women fitness category (O3) Governmentand legal aspect (T3)
Local Communities (O4) Recession Economic Condition (T4)
Regeneration of Customers (O5) Consumers characters (T5)
Expensive
0,07 3 0,21 X
Price (W2)
Innovation 0,15 5 0,75 X
and
Technology
on Industry
A. Strategic Alternatives
Based on all of the strategic factors on previous chapter, TOWS
matrix are made to enable strategy alternative creation through
combination of Strength, Weakness, Opportunities, and Threats.
TOWS matrix are having four parts of content with each parts are a
combination and match-up from: Strength and Opportunity which
signifies what is being the positive side of Nike and what
Opportunities are available to be seized by Nike through their
strengths, Weakness and Opportunities which indicates what
opportunity which could be seized to overcome the weakness of
Nike, Strength and Threats which signifies through what method
could Nike avoid or overcome the external threat through their
strength, Weakness and Threats which shows through what way
could Nike minimize their weakness and avoid the external threat.
Strength Weakness
1. Nike Innovation Complexed
and Technology Corporate
Development (S1) Structure (W1)
2. Global Brand
Expensive Price
Equity (S2)
(W2)
3. Low-cost
Manufacturing
(S3)
Opportunities SO WO
A. Program
2) Research Partnership
Research partnership will help Nike to create breakthrough
innovation and product development with the experts
especially to give more innovation which is appropriate for
women market. Combined internal ideas and external ideas
will bring unlimited out-of-the-box ideas. There are some
recommended institutions such as sports science laboratory,
sports engineer, sports medicine research laboratory,and
fashion engineer. To achieve synergy by applying sharing
common resource methodsof R&D laboratory through
making contract with sports laboratory center. This contract
will be valid for 10 years with option to add the duration for
2) Research Partnership
References
http://strategicmanagementofnike.blogspot.co.id/2013/02/general-environment-
factors-of-nike.html
http://www.trefis.com/stock/nke/articles/217421/marynike-through-the-lens-of-
porters-five-forces/2013-12-02
http://123writing.com/sample_description.php?sample_id=1
http://www.mba-tutorials.com/strategy/1677-porters-five-forces-model-of-nike.html
https://books.google.co.id/books?
id=EMGjIz5QMfAC&pg=PA413&lpg=PA413&dq=nike's+2006+financial+o
bjectives&source=bl&ots=OTe_sbXDYl&sig=zEKVT7N68QgqdgsMV-
llESNIVW8&hl=en&sa=X&ved=0CDAQ6AEwBGoVChMIj6XziZKjyAIVyhWUC
h0ffwMp#v=onepage&q&f=false
http://www.managementstudyguide.com/role-of-financial-manager.htm
http://news.nike.com/news/nike-inc-introduces-2015-global-growth-
strategy
canadean
Denand, Lyn. 2007. Case 22 Nike’s Global Women’s Fitness. Business: Driving
Strategic Integration.Standford Graduate School of Business.
http://www.nikeresponsibility.com/report/content/chapter/targets-and
performance#sthash.pIPsX0QT.dpuf
http://blogs.marketwatch.com/behindthestorefront/2014/04/17/nike-was-awarded-
540-patents-in-2013-heres-what-that-means-for-investors/
https://www.coursehero.com/file/p3bukr2/MARKET-SHARE-NIKE-Nike-currently-
enjoys-a-47-market-share-of-the-domestic/
http://marketrealist.com/2014/12/an-overview-of-nikes-brand-
stable/
http://the-business-scholar.blogspot.co.id/2014/07/operations-
management-problems-at-nike.html
http://www.nikeresponsibility.com/report/content/chapter/our-
sustainability-strategy#topic-materials-matter
Nike's Global Women's Fitness Business: Driving Strategic Integration (2007) Lyn
Demend.
The Globe and Mail, 2015. The Globe and Mail News. [Online]
Available at: http://www.theglobeandmail.com/report-on-business/rob-
commentary/monitoring-working-conditions-at-factories-wont-stop-future-
tragedies/article25898737/
[Accessed 27 September 2015].
Macquarie Capital. (2006, April 1). US Patent. New York, New York, United States
of America.