Tuo Tai Ngie,

2G, Lorong Permai Jaya 1C1,

96000 Sibu,
Sarawak.

HSBC Bank Malaysia Berhad

Level 30 Menara IQ,
Persiaran TRX,
55188 Tun Razak Exchange,
Kuala Lumpur.
2nd June 2022

Sir/Madam,

Unauthorized Transaction
With reference to the above matter, I, Tuo Tai Ngie (IC: 911220135749) want to
report on an unauthorized transaction on my HSBC Amanah Visa Card with
number 4617 7290 1439 2030.

2. For your information, I had received a notification message from 68365 on

th
30 May 2022 telling me that my card was charged RM73.61 at PAYPAL
*JORGEVARGAS 0377237155 MY. In my transaction history, it showed this
transaction was done on 29th May 2022. However, I did not make any transaction
or own any active account on Paypal so I had quickly contacted the bank via “Chat
with us” in the mobile application. The agent told me that my card needed to be
blocked and to be replaced with a new card. I would need to monitor the card
transaction for these few days and fill the dispute form if any unauthorized
transaction was confirmed.

3. This morning which was the 2nd June, the unauthorized transaction was
confirmed on my card. Thus, I’m writing this to sir to claim that I had not make any
transaction on paypal or amazon before.

I hope sir can take prompt action towards this issue. Looking forward for your good
news soon. Thank you.

Yours sincerely,

(TUO TAI NGIE)