The 2021 UX Research Tools Map

brought to you by user interviews

Subway Lines P Q R P Q R Design

active research Recruitment & Research Ops design
A Surveys H Participant Panel p Brainstorming
B specialized tests I Incentive Payments q wireframing
C Video Interviews J Scheduling r prototyping Protopie
D Usability Testing K Research CRM

i n s i g h t m a n ag e m e n t pa s s i v e i n s i g h t s
figma
E Research Repository L Quantitative Analytics n Heatmaps, eye tracking, session recording
F Notetaking + Qualitative Analysis m A/B testing o Automated Feedback
invision
G Transcription

Symbols Stations Diagram adobe xd axure framer

Bus Line - Multifunctional tools with dedicated routes proto.io sketch uxpin
Private Shuttles - Offers recruiting for native tests only
Station UI user interviews
H I J K
Interchange Station – Multifunctional tools
logo name
Station – Tools with a single function Recruitment & Research Ops
D N
lucidchart

calendly
A B marvel
mural doodle

google forms N otetaking + Qualitative Analysis

youcanbookme

Tango Card

ba
microsoft forms creately

ls

Session Recording
Heatmaps, Eye Tracking, 

a
miro Tremendous

m
surveylegend

iq
whimsical
typeform
Usability Testing respondent

survicate uxtweak

getfeedback userbrain ethnio

A B C D Surveys
wynter Testingtime

Active Research surveymonkey

optimal workshop eyequant H I J K

productboard

Research Repository useberry

L
L usability hub

amplitude

maze google analytics

userleap C
heap
t

mixpanel
o h
d g

whereby
n si

L M N O
pe ain
g

hotjar
Passive Insights
Automated Feedback

user Lytics

VWO
Quantitative Analytics

contentsquare
fullstory
Quantitative Analytics

A/B Testing

Automated Feedback

Heatmaps, Eye Tracking, 


smartlook Session Recording

uxcam
Usability Testing

Specialized Tests

Transcription

Video Interviews
N
otetaking + Qualitative Analysis

dscout usersnap
Research Repository

Transcription

fable centercode
uxarmy

F eedback 

lo

Specialized Tests
L oop
o

E F G
k
ba
c

Userzoom/

Insight Management
k

O Enjoy HQ

confirmit medallia qualtrics

A/B Testing

playbook ux
usertesting

Grain loop 11
aurelius
maxqda
condens
reduct
dovetail
Userbit adobe target

google optimize
cohere

optimizely
V oxpopme
atlas.ti
coda airtable M
confluence F ireflies
delve vowel
google drive E Video Interviews

google sheets
microsoft excel
google meet
notion F microsoft teams
webex
zoom
descript

otter.ai

R ev
To Buses

G
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