Professional Documents
Culture Documents
Behavior
A Research Paper
Senior High School Department
Tomas Cabili National HighSchool
By:
Arañas, Florian
Villasan, Keisha
Datahan, Joyce
Sarzuelo, Samanta
Montebon, Cindy
Matugas, Shane
Chapter 1
1.1 Introduction
Celebrity is a well-known person that can influence a lot of people by just posting a
picture online or by doing simple acts. Since they have a big impact to the audience,
companies use them as their brand endorser. Celebrity endorsement refers to a marketing
strategy whose purpose is to use one or multiple celebrities to advertise a specific product or
service (Optimy, 2017). Companies invest in celebrities in order to achieve their main goal of
reaching a wider audience, which is reflected by the celebrity's fan base. In choosing an
endorser, the company chooses the artist that suits their product, or sometimes other
companies choose an artist based on their popularity or the artist that has a big fandom. One of
the well-known fast-food companies in the world that has used this kind of marketing strategy
is McDonald's.
McDonald's is an American fast food chain that is one of the largest in the world, known
for its hamburgers (Tikkanen,2021). McDonald's has already used different artists as their
endorsers and partners. One of the latest and successful collaborations of McDonald's is with
BTS or also known as Bangtan Boys, a Kpop boyband from South Korea. McDonald's
partnered with BTS and launched the "BTS MEAL" worldwide. The BTS meal, includes ten
pieces of chicken McNuggets with limited edition cajun and sweet chili sauces, a medium
coca cola, and medium fries, all wrapped in BTS signature purple packaging. McDonald's
stores also set up purple decorations in physical branches, including lights, balloons, and
photo booths to celebrate the partnership ( Peralta,2021). Their Filipino fans did not miss the
chance to buy the BTS meal and some of them kept the signature purple packaging and added
it to their collections. Some of the customers bought it just to see what it was like and
The goal of this study is to find out if McDonald's customers are satisfied with their
products and services. The researchers are particularly curious as to whether celebrity
1.2Conceptual Framework
favorable public recognition, which s/he uses on behalf of a consumer good by appearing with
it in an advertisement. Its a marketing strategy that used in every company to gain more
audience.
Another variable, buying behavior refers to the decision processes and acts of
behavior is determined by the level of involvement that a consumer shows towards a purchase
decision.
The main objective of this research is to determine whether or not this product satisfies
the expectations and satisfaction of its customers. Also, to determine whether there is a
a. Gender
b. Strand
3. What is the difference between BTS meal and the ordinary McDonald’s meal?
1.4 Significance of the Study
The topic aims to gain further information on the impact that celebrity endorsements
have on customers’ buying behavior. The researchers believe that the results of the study will
Fast-Food Chains. The results of this study will be crucial to those businesses that use this
strategy, for it aims to increase the effectiveness of celebrity endorsements in their business.
Customers. The study will determine if this marketing strategy meets customers’ satisfaction.
It will also identify key factors which may influence customers' buying behavior.
Startup. The study will stimulate an entrepreneur's innovation skills to get a better idea or
improve this tactic in starting a new business.
Future Researchers. The study will serve as a guide, tool, or reference for conducting future
research which has relevance to the study.
The study will gather the feedbacks of twenty customers of McDonald’s. The research
will take place within McDonald’s in Iligan City.
interest in consumer’s mind. Today almost every company from different industries uses
advertisement as their basic tool to encourage their goods and services, because it’s the
Celebrity endorsement- Khatri (2006) studied that the celebrity endorsement is the
Promotion strategy to attract the customers. By analyzing the current market, now it’s
become the need of the marketers to use the different famous personalities to relate with
their brands to create unique identity of the brand and to do famous his company’s brand
or product, which results high expenditure for the company to use that strategy, however
generate ideas, find solutions, and achieve common goals for your business. A truly successful
collaboration will benefit both collaborators and is fostered through open, honest, and
productive communication.
consumers and turning them into customers of their products or services. A marketing strategy
contains the company's value proposition, key brand messaging, data on target customer
The celebrity endorsement today has a big impact when it comes to business, so that a lot of
business owners where hook to this strategy. Celebrity endorsement gave a big role to the
digital marketing and became a big demand on each big or small business owners. The buyers
are being hooked up by the different kinds of endorsement today, especially when their
favorite artist is the endorser of that product. Celebrity endorsement did make a big impact on
business owners, it helps them to gain and attract more customers to buy their product.
Today celebrity endorsement becomes the multi-million industries in the world. Marketers
endorsed celebrities with their products and brands in the advertisement to increase their sales
and change the perception of the viewer’s regarding their brand, which positively impacts on
their buying behavior. This research study focuses on the celebrity endorsement and its impact
on the customer’s buying behavior and their perception regarding the product or brand of the
company. A quantitative method is used in this research to investigate the impact of celebrity
questionnaire and results were analyzed through the SPSS. The students of different
universities as respondents has been taken to know their perception regarding the celebrity and
its attributes and the impact of celebrity endorsement on their buying behavior. It is concluded
that celebrities endorsed advertisements are more attractive than the non-endorsed
advertisements. Moreover, the tested attributes of celebrity show positive relationship with the
buying behavior and brand perception as well. It also proved that there is a significant impact
of celebrity endorsement on the buying behavior. Finally, the results of the study further
proved that there is a significant impact of celebrity endorsement on the buying behavior of
behavior”; this behavior judges the purchase intention of consumers in the field of cosmetics,
this research only focuses on the buying intention of the female segment. Celebrity
endorsement is made up of four main pillars that are credibility, attractiveness, product
matchup and lastly meaning transfer. All these four elements combine to make up celebrity
endorsement. The findings of this research report shows that the element of credibility (which
intention to purchase cosmetics. Celebrities also transfer meanings to the product that
indicates that consumers start accepting that celebrity endorsed cosmetics makes them feel
classy and glamorous and also perceive such cosmetics as a symbol of status. This research
also shows that people get more attracted towards celebrity endorsed advertisements than the
ones that doesn’t have celebrities into them which ultimately leads them to recall the products
(cosmetics) much easier because celebrities appeared into those advertisements. –(Adam &
Hussain 2017)
The advertising and entertainment industry have changed radically over the years. Celebrities
today are much more influential and enjoy a much higher public profile than in the past. This
includes not just actors or singers, but sports personalities and reality show stars. This ongoing
public fascination with celebrities offers advertisers a wide range of creative ideas to attract
audiences and has established celebrity endorsement as a popular promotional tool. This
research seeks to evaluate the impact of celebrity endorsement on young adults in Malaysia. It
examines the relationship between the key attributes of celebrity endorsers, based on the
TEARS model, and consumers’ purchase intentions. These attributes are: trustworthiness,
expertise, physical attractiveness, respect and similarity. The study adopts a quantitative
approach, with a structured questionnaire as the main tool. Based on a survey of 318 young
adults, the findings show that four of the five TEARS attributes significantly influence
consumers’ purchase intentions; only one, expertise, does not. –( Freeman 2015)
the theoretical basis for suggesting that a moderate mismatch between a celebrity's image and
a product's image would produce more favorable responses to advertisements than either a
complete match or an extreme mismatch. This study also looks at how consumer
category, moderate schema congruity effects. Two experiments were conducted to test these
issues using two types of match-up factors: physical attractiveness and expertise of a celebrity
endorser. The results show that celebrity endorsements are evaluated more favorably in terms
of purchase intention when there is a moderate mismatch than when there is either a complete
match or an extreme mismatch. Such effects are found to be more pronounced among
participants with higher product involvement than those with lower product involvement. –
Celebrities have been involved in endorsing various activities since the eighteenth century.
This article focuses on five aspects: to examine the present status of literature available on the
purchase intentions; and, finally, to examine the perception of the Goan consumers about
celebrity endorsements. Literature review revealed that no major studies have been carried out
survey using structured questionnaire was administered among 200 consumers during June
2015 to April 2016, with a response rate of 86 per cent (received responses were 171). It was
respect to age, gender, occupation and income level, except in case of education and location.
Consumers also find celebrity endorsements more attractive and influential as compared to
non-celebrity endorsements. Moreover, the tested attributes show positive relationship with
purchase intention, except in case of expertise and trustworthiness of celebrity. In general, it
can be concluded that celebrity attributes do impact the purchase intention of consumers. –
Celebrity endorsement has been established as one of the most popular tools of advertising in
recent time. It has become a trend and perceived as a winning formula for product marketing
and brand building. It is easy to choose a celebrity but it is tough to establish a strong
association between the product and the endorser. While the magnitude of the impact of
celebrity endorsement remains under the purview of gray spectacles, this paper is an effort to
analyze the impact of celebrity endorsements on brands. Objective of this article is to examine
the relationship between celebrity endorsements and brands, and the impact of celebrity
preferences. This paper proposes a 20 point model which can be used as blue-print criteria and
can be used by brand managers for selecting celebrities and capitalizing the celebrity resource
through 360 degree brand communication which, according to this paper, is the foundation of
the impact of celebrity endorsement. Celebrity endorsement is always a two-edged sword and
it has a number of positives - if properly matched it can do wonders for the company, and if
not it may produce a bad image of the company and its brand. –(Mukherjee 2009 )
Celebrity endorsements have been one of the key marketing strategies that the companies have
done. Celebrity endorsement is a big market in India and continues to grow bigger. However,
in spite of prevalent use of celebrities for endorsement, not all celebrity endorsements have
been successful. “Celebrity” refers to well known individual to the public like Actors, Sport
man or any other popular person among the customers. The general belief among advertisers
attention and possibly message recall than those delivered by non-celebrities. Marketers also
claim that celebrities affect the credibility of the claims made, increase the memorability of
the message, and may provide a positive effect that could be generalized to the brand. So
considering these points this paper is an attempt to know the impact of celebrity endorsed on
sales. This study is also an attempt to know the reasons of using the celebrities in
advertisements. The overall findings of the study reveal that celebrity endorsers has used by
the companies for increasing sales. It has also showed that consumer think that celebrity
endorsed advertisement are reliable and they have the knowledge. They are able to recall and
retention of the product. Consumers feel associated and it has also helped in influencing the
Celebrities are the personalities that are well known in public either because of their
use celebrities in their advertisement to increase the effectiveness and heighten the credibility
of commercials. Research has proven that celebrity endorsement does cast its impact, but
other schools of thought attest the contrary. This study moves on the same line and affirms the
impact of celebrity endorsement on customers’ buying intention. It will identify the factors
that lead to celebrity’s influence on audience and also examine the effect of celebrity
endorsement in advertisement. The study will examine celebrity endorsement from a strategic
product and social influence it creates. The purpose of this paper is to help organizations,
business people and media to understand the importance of advertising as well as the best
ways and tools to use in developing messages for advertisements to reach their target
audience. This study will help marketers in making the right choice of celebrities to use in
endorsing advertisements as well as considering how far advertisement will be effected. This
paper will critically analyze how celebrity endorsement in advertisement as a tool affects and
influence people’s opinion’s marketing and its effect in the society compared to other forms
of advertising. The methodology of collecting data for this paper will be through secondary
research which will involve reviewing relevant literature such as journals, articles, texts, print
media, social media and electronic media in this area of study. The data collected will be
qualitative and quantitative which will be analyzed and presented in forms of charts and
In present era, there has been a change in consumer’s attitude towards lifestyle. Consumers
give importance to brands to ensure better standard of living. Today consumers are not only
educated but also selective while purchasing products. Everyday consumers are exposed to
number of voices over the radio and TV and images in newspapers, magazines, hoardings, and
websites. Therefore, every marketer tries to steal at least fraction of a person’s time to inform
him/her of the amazing and different attributes of the product at hand and for this purpose
marketers use celebrity endorsement as an effective marketing strategy to fit their products in
the minds of consumers. The practice of celebrity endorsements has proliferated over time and
perceived as a winning formula for product marketing and brand building. –( Kaur & Garg
2016)
Celebrity endorsement can be seen as a powerful and effective advertisement tool to cut
thoroughly today media clutter and grab the attention of consumers by underpinning a brand
image. The use of celebrities as a spokesperson for product and brand has been steadily
increasing over the past few decades. Celebrity endorsement is perceived as present and future
of modern marketing. Especially college students who are considered to, brand conscious are
a prime target of celebrity endorsement. owing to the steady growth of celebrity endorsement
as an effective advertisement tool to boost a brand image and to the fact that they will remain
the prime target of celebrity endorsement, this study aims at investigating the impact of
celebrity endorsement on the brand perception and attitude of consumer buying behaviour
RESEARCH METHODS
The researchers used descriptive design in this study. According to Williams (2007),
Descriptive approach is a research method that can determine the situation in current
The participants in this study are academic-track students in grade 12. This study will focus on
students who are both fans and non-fans of the "BTS". There are 20 respondents in this study,
and all of them are students from Tomas Cabili National High School.
This research will be conducted at Tomas Cabili National High School. The researchers
decided to conduct the study at Tomas Cabili National High School in order to have students
as respondents. Tomas Cabili National High School, formerly Tomas Cabili Barangay High
School, is a deped managed monograde public secondary school located in the 1st district of
The researcher used a survey questionnaire to gather data and information about the Impact of
questionnaire was designed personally by the researcher. The questionnaire was used to gather
students’ information and perceptions about the research topic that they were studying. The
The researcher individually collects all data relevant to the topics of this study. Secondary data
will be gathered via newspaper articles, books, and the Internet, while primary data will be
This section discusses the statistical tools and data analysis techniques employed in your
study.
Percentage and Frequency. Percentage is calculated by taking the frequency in the category
divided by the total number of participants and multiplying by 100%. To calculate the
percentage of students in Table 3.2.1, take the frequency for students (5) divided by the total
number in the sample (20). Then take this number times 100%, resulting in 25%
Table 3.2.1
Point Scale Description Qualifying Statement
4 3.28 - 4.00 Strongly Agree The customer is always satisfied when their idol is
3 2.52 - 3.27 Agree The customer is oftentimes satisfied when their idol
2 1.76 - 2.51 Disagree The customer is sometimes satisfied when their idol
1 1.00 - 1.75 Strongly Disagree The customer is never satisfied when their idol is
The following content will be found in this chapter: the outcomes or findings on the data
collected and acquired. The data from the surveyed questionnaires that were responded by the
The table presents that out of twenty respondents, as of their strand, 30% are students from
STEM, 35% of the respondents are HUMSS, same goes for the ABM students that acquire 35%
too.
Pie Graph 4.2.1. Fast-food chains are better than street foods.
percentage wherein
disagree, and 5% of the respondents strongly agree. The results shows that fast-food chains are
disagree, 65% of the respondents agree that a celebrity endorsing a product under their favourite
restaurant would affect their buying behaviour, and 20% of them strongly agree. The results
It shows that 45% of the respondents have strongly agreed, 50% of them agree, and 5% of them
disagree. The outcomes indicate that celebrity endorsement aids in brand promotion.
Pie Graph 4.2.5. Celebrity endorser has a big impact to a company like McDonald’s.
The graph shows the percentage wherein 45% of the respondents have strongly agreed, 50% of
the students agree, and 5% who disagree. The results suggest that celebrity endorsement
Pie Graph 4.2.6. Believing products specifically advertised by the celebrities are of good
quality.
The graph indicates that 45% of the students agree with it, while 45% disagree, 5% of them
strongly agree, while 5% strongly disagree. The collected data resulted in a tie, demonstrating
According to the graph, 45% of the twenty students agree with it, 45% disagree, and 10%
strongly agree. The results suggest that having a celebrity endorser is preferable than having a
non-celebrity endorser.
Pie Graph 4.2.8. Focusing more on the endorser rather than the product.
According to the graph, 45% of students disagree, 40% strongly disagree, and 15% of students
agree. The findings demonstrate that it is more essential to pick for the product itself rather than
Pie Graph 4.2.9. I love to buy a product which my idol endorsed without hesitation.
the students disagree with the idea, 15% of them strongly disagree, and 25% of the students
agree. The results show how the respondents act if their idol would endorsed a product.
Pie Graph 4.2.10. I consider the price of the product if it’s my idol who’s endorsing it.
The graph shows out of the twenty students, 40% of them agree, 10% strongly agree, 15%
strongly disagree, and 35% of them disagree. The results indicate that some of the students are
Pie Graph 4.2.11. I prefer a meal with a theme of my favourite celebrity such as BTS.
According to the graph, out of the twenty students, 55% of them agree, 10% strongly agree, 20%
strongly disagree, and 15% disagree. The outcomes clearly show that they would prefer a meal
Pie Graph 4.2.12. I am very much satisfied if my favourite celebrity is the endorser of the
twenty respondents. This indicates that celebrity endorsement will meet the customers’
Pie Graph 4.2.13. Emotional involvement of viewers with the celebrity impacts their buying
According to the graph, 75% agree, 10% of them strongly agree, same goes for those students
who disagree that acquire 10% too, and 5% strongly disagree. The results indicates that
As per the graph, 55% of the twenty students agree, 40% strongly agree, and 5% disagree. The
results suggest that customers' interests and satisfaction may be met through marketing and
efficient communication.
Chapter 5
5.1 Summary
McDonald's customers' buying behavior. The chosen respondents for this study are
twenty students ages 17–19 years old, each a senior high school student from Tomas
findings.
1. Mainly, most of the respondents agreed that celebrity endorsement would affect
their purchasing behavior. They preferred fast-food chains, which are better than
street foods. Furthermore, the respondents clearly show that they would prefer a meal
product, some customers choose a product that is endorsed by their idol, while some
5. Lastly, the impact of the celebrity endorsement has a great outcome on the product
5.2 Conclusion
Based on the significant findings of the study, the following conclusions were drawn.
1. Our respondents are from the different academic strand in TOMAS CABILI
3.55% of the respondents agreed on preferring a meal that is themed by their favorite
4. According to our gathered data, half of the respondents like their meal themed by
5.45% of the respondents agreed with believing the products specially advertised by
6. 45% of the respondents agreed that it is better to have a celebrity endorser than a
7. 85% of the respondents disagreed on focusing more on the endorser rather than the
product, and the 15% says they must prioritize the endorser rather than the product.
8. 95% of the respondents agreed that the customer’s interest and satisfaction is
9. Therefore, all respondents have different perspective in choosing the product and
why they choose it. How they prefer to eat on the resto that is endorsed by their
favorite celebrity, how do they select their preferred products and do they want the
5.3 Recommendation
The results that have been discovered by the researchers can be a guide to the future
made;
1. To the future researchers, tried to find out which type of celebrity endorsement
2. The selection of celebrity endorsers with the right attributes is very important to the
create and reinforce the value and image of the product and brand.
endorsements. Overall, the results revealed that celebrity endorsements are positively
4. To find out if celebrity endorsements really impact the customer buying behavior
of the consumer and it was concluded that it really does make an impact on the