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Energy, Utilities & Chemicals the way we see it

When Data Worlds


Collide: E&P Content
Management in the Digital
Oilfield
Point of View by Mary Adams and Harry Coppoolse
Just as astronomers have discovered new planets, black holes and cosmic events in our
celestial universe – the oil and gas industry has discovered the data that forms the center of
their universe has expanded, exploded, and parts have even imploded. Data can now be
considered content that takes various shapes and forms: paper, electronic, 2D, 3D and 4D
models, documents, spreadsheets, web content, messaging, photographs, video, and sound.
Statistically, this universe of data is not really helping companies to explore and produce on a
new scale that is safer, more efficient and strategic. It is in fact a costly, time-consuming data
management nightmare to access, use and trust data. So why is finding a trusted version of
data as hazardous as navigating through an asteroid storm?

In today’s competitive exploration and Different Data Worlds –


production (E&P) atmosphere, the Inhibitors to Value
ability to exploit E&P data is key to Companies tend to segregate their
make informed, actionable decisions content into different data worlds that
that support the vision and business do not necessarily interact with one
strategy. How a company uses its E&P another and therefore fail to achieve
data can be the difference between integrity and maximum business
average performance and competitive value. Consider the distinctly different
advantage. Good data enables users and uses of data across a typical
consistent processes; deeper levels of company:
collaboration; faster, better decisions. I Enterprise data is owned and
It is the ability to link strategic maintained by the organization.
portfolio decisions to tactical Applications and systems are
optimization decisions. More version-controlled, consistent, stable
importantly, data is rapidly becoming and maintained by IT departments.
the pivot point for environmental and This can include ERP systems
safety actions. But just how pertaining to finance, purchasing
dependable is the “data” cornerstone and accounting, human resource,
at most E&P companies? email, HSE systems, Intranets and
Internets. Typically, this data is
Many oil and gas companies segregate owned by departments, project
data management initiatives into data teams or individuals and duplicated
layers or “worlds” and fail to see the multiple times.
big picture. E&P data is in sight, but I Documents can vary from reports,
out of governance scope. What is the forecasting spreadsheets,
business impact? Is the industry presentations, physical paper,
looking at its data through the wrong meeting minutes, R&D, to
end of the telescope? documents associated with major
capital projects and engineering.
Users comply with company-
selected application suites such as
Microsoft® Office Suite and Adobe®,
although individual and
departmental customization is possible
through templates, macros, etc.
I Exploration data is geological and

geophysical information. This data


is the basis for making decisions

2
Energy, Utilities & Chemicals the way we see it

about acquisition, evaluation and Future World – Continuous Data


drilling programs. It can be defined Integrity
as well information such as headers, Data integrity can enhance the value
positional data, logs, reservoir of E&P data to gain efficiencies,
pressures, well tests, time-depth reduce cost and make better
data, casing, core, stratigraphic, decisions. Imagine a new data
petrophysical and other interpreted landscape based on content rather
data such as reservoir simulation than data silos. Maximum value is
models. Typically, this data is owned derived from information connectivity
by engineering functions, project using integrated tools that stretch
teams or individuals. across all data worlds.
I Production operation data is a

continuous stream of measurements The figure below shows the concept


from the monitoring of equipment, of the information connectivity
fluid flows, distributed temperature landscape, supported by an
and parameters at a plant or drilling underlying pillar of data integrity.
site. Often there is a direct link into
ERP via CMMS 1 systems, to The figure shows that the right
incorporate the flow of data. Real- information can be connected at the
time drilling includes software to right time to the right users via role-
remote monitoring, modeling, and based interfaces that are based on
controlling processes to optimize relevant information and access
drilling while increasing safety and control. Value driver toolsets can then
reducing risk. help users maximize data mining,
manipulation and decision-making.
Each of these data worlds comes with
its own unique management
Information Connectivity
challenges. Each has its own intricate
subsystems and plays an important
role in an organizational Portals Dashboards User Interfaces Cubes
infrastructure. The content each world
produces is used for different Value Driver Toolsets
purposes, in different formats, with
different life spans. This creates Search / Navigate Business
disconnected information Connectivity Collaboration
/ Retrieve / View Intelligence
management silos comprised of
multiple versions of content dedicated
Applications
to different organizational groups.
Geology & Petrophysics Reservoir Drilling & Facility Production Enterprise Corporate
Geophysics Engineering Completions Engineering Support
How can a company ensure
compliance, integrity and accessibility
from one data solar system to
another? Continually evolving Landmark Schlumberger Aveva Other SAP Open Text
OpenWorks Economics PDMS Livelink
technology will continually increase Schlumberger
Finder/Petrel EMC Microsoft
Intergraph Documentum SharePoint
the amount of data at every level SPF
Oracle

within a company. If content Reservoir Data, Well Data, Engineering Data, Equipment
Operation Data, Field Data, Production Data, Economics Data Data Stores Financial Data, HR Data, HSSE Data, Reporting Data, Email
management processes are not aligned
and governed, this data explosion will National Repository Data Partner Data Purchased Online Data Offline Data
eventually expose companies to
greater risk, higher cost and Source: Capgemini
diminished data integrity. What
happens in the digital oilfield when
the worlds collide?

1 Computerized Maintenance Management System

When Data Worlds Collide: E&P Content Management in the Digital Oilfield 3
The drivers can be defined as: A New Concept of Content
I Accessibility; the ability to perform Management
global view/search/navigate/retrieve Data can now be considered content
functions based on roles. This can that takes various shapes and forms.
provide significant productivity. For years, the marketplace has offered
I Collaboration; based on teams being many types of innovative electronic
able to see the same data and document management systems
documents in real-time to make (EDMS). However, there are very few
better, faster decisions as a collective products that include E&P data
group –on surface and subsurface management, which pushes the three
data and co-authored documents. This data worlds further apart. But what if
collaborative platform can include the best practices from the EDMS
software, hardware, processes and systems could be applied and adapted
facilities. for E&P content management?
I Connectivity; integrated processes

and data sharing between databases This paper proposes that oil and gas
and applications, based on business companies should embrace a new
process management. concept of global content
I Business intelligence tools; these management to develop a vision and
can be applied to rapidly analyze governance structure that can extract
content, collaborate and develop the most value from their E&P data
data warehouses when all data is for today and into the future.
accessible, shared and connected.
Data Integrity Factors – Building
Imagine a company that views its data Value
landscape through this new connected A critical success factor in the Future
landscape. A typical work day might World scenarios is the underlying data
include the following activities: integrity that enables multi-functional
connectivity. Quality management,
A team meets to discuss a drilling assurance policies and procedures are
program. They open a production cube crucial, but improved content
and are able to view the license management can also play a vital role.
information, pertinent email Four key factors can form the
communications and information from integrity foundation:
the legal and finance departments, and I User Interfaces based on established

trusted versions of well logs and other and integrated roles, business
subsurface data concerning the area. process management and data flows
I Information lifecycle management

An engineer sits at a workstation to consider to maintain quality and integrity


the best way to do a work-over. Using I Records management that includes

business intelligence tools, the engineer has data capture, storage and retrieval
access to the financial data from the corporate for interpreted data, documents and
financial system and operational data coming other relevant information upon
from production monitoring systems. which key business decisions are
based
A petroleum engineer needs to do I An information governance

fracturing optimization. The job is framework geared towards


performed efficiently through the ability flexibility between the data worlds
to search and access data from different that enables growth and balance in
databases without the need to open both content and technology and
applications, export and load data. assigns clear data ownership,
responsibility and accountability.
This will form a strong foundation
from which consistent data
specifications can be built that
enable collaboration and integrity
control.

4
Energy, Utilities & Chemicals the way we see it

User Interface Engineering cube example


Interfaces are the primary navigation
device for users. Effective user Geographical Engineering Real-time
interfaces are based on rethinking and Map Asset Specifications operational data
redesigning the way people work, and
aligning their roles with key processes
to capture and apply high-value
business information. Many
companies already use portals,
dashboards and applications. Probably
the least used interface is the data Block # License P&ID Symbol Set
cube. This is a relatively new concept
for the oil and gas industry based on
multi-dimensional data relationships.
Whereas portals create doorways
based on user functions; a cube could
provide the content based on
Source: Capgemini
relationships. Data cubes are popular
in Online Analytical Processing
(OLAP) because they provide an
intuitive way to navigate various levels Information Lifecycle Management
of summary information in the For the context of this paper, ILM
database.2 This makes it possible to should include a comprehensive
launch users directly into a view of approach to managing the flow of an
the data geared specifically around information system's data and
their requirements based on their associated metadata3 from creation
specific role. The following diagram and initial storage to the time when it
applies the cube logic to the becomes obsolete and is deleted.
engineering role.
The diagram on next page shows the
The following example applies the generic lifecycle phases usually
cube logic. Suppose an Engineer cube applied to documents, but should be
was created to enable a user working applied to all content. Metadata can
on a P&ID drawing to jump to a data be included in the classification or
sheet, dynamically generated forms indexing phase.
providing process and engineering
data. Business process management These points should be considered
can provide a clear understanding of when contemplating ILM across the
the data required for departmental data worlds:
and individual usage that is aligned to
I The content life span is different in
business objectives and workflows.
each data world. Operational data,
Once that is achieved, the appropriate
transactional content, business
user interfaces can be designed and
control documents vary in retention
processes can be automated.
from three years to indefinite,
depending upon global and
country-specific legislation and
regulations. Surface data is often
asset-related and has a life
expectancy between 10-50 years.
Subsurface data has an indefinite
retention span, since geological data

2 Mumick, I., D. Quass, B. Mumick, Maintenance of Data Cubes and Summary Tables in a Warehouse, In Proc. ACM SIGMOD Conf. on Management of Data, Tuscon, Arizona, 1997, pages
100-111.
3 The common definition for metadata is “data about data.” Metadata documents data elements or attributes, (name, size, data type, etc) and information about records or data structures
(length, fields, columns, etc) and information about the data (where it is located, how it is associated, ownership, etc.). Metadata also includes descriptive information about the context,
quality and condition, or characteristics of the data and keywords.

When Data Worlds Collide: E&P Content Management in the Digital Oilfield 5
Information Lifecycle phases

Create Declare (RE)


Classify Store Revise Archive Dispose
Capture Record Use

Source: Capgemini

can be of value for decades. If data Records Management


is deemed long-term, the issue of Records are the data and content that
format and/or application and/or companies need/want to keep and
system obsolescence must be dispose under strict control. A record
considered. serves as evidence of an activity or
I To enable global collaboration, transaction performed by the
technical and infrastructure organization that requires retention
challenges must be considered. For for an established period of time.
example, does a company have
enough network bandwidth for Note: The key difference in records and
exploration data? document management is the act of
I One of the most important features management: a record never changes
in ILM is the assignation of (although its properties might).
ownership, accountability and
policy for confidentiality. Records straddle the different data
I ILM struggles with business worlds and can be data, documents,
continuity and backup/recovery. It electronic (email 4) or physical entities.
needs to support the disposal Once role-based interfaces and
requirements from records lifecycle rules are established, a robust
management as well as the records management plan can be
e-discovery requirements (in case of made that addresses life span. For
litigation or M&A). example, 5% of documents will be
considered records and 80% of
subsurface data may be considered as
records. Records management is
becoming an automated process.

It is important to note that records


management is becoming an automated
process. This means that procedures
can include automated captures based
on specific events or triggers in
embedded in the process. For example,
when a contract is approved, it is
automatically declared a record.

Information Governance
Framework
Governance must be established in
how data is created, manipulated,
stored, made available for use, (re-
used) and retired. This means
company-wide standards, procedures

4 In a recent survey, Osterman Research found that email is now accepted as written confirmation of approvals or orders
in 79% of organizations. Since emails have become the electronic substitutes of legal business documentation, the
information being passed on through this electronic correspondence constitutes a record and therefore must be treated
as such.

6
Energy, Utilities & Chemicals the way we see it

and processes that can include a Information Lifecycle phases


combination of supporting
information technologies.
Level Integrity Factors Value Drivers

The starting place is not the software User Records Business


Lifecycle Governance Access Collaboration Connectivity
marketplace, but developing the Interface Mgmt Intelligence

strategy and vision through the


Enterprise
following steps:
I Vision of the future organization Document
I Organizational changes and
E&P Data
governance structures required
I New business processes and ways of
Enterprise = ERP systems, HSE systems, Intranet
working (collaboration) Document = Office suites, email, drawings
I Services or outsourcing required for
E&P Data = Well data, seismic data, simulation models, measurements, etc.
Diagram based on expected usage per level (not user performance). •= full
maximum business process Source: Capgemini
management
I Future architecture; IT
Demonstrating Value Based on management, formalized IT
infrastructure, applications, tools, Integrity maintenance support and change
etc. Let’s take a closer look at how the management. This corporate
I Policies; information specification,
maturity level of the integrity factors ownership ensures consistency,
email, retention and disposal, in each data world impact the value stability and embeds
export control, messaging, Intranet drivers. The figure above was version/migration control. For
publishing (e.g. Wiki), security, etc. designed to demonstrate that best example, the IT department will
I Business case; to identify and
practices do exist at certain levels provide Intranet upgrades, data
measure the benefits. within a company that can be adapted archiving and storage services.
and used for E&P content
Once the strategy is selected, an management in the governance Lifecycle is the weakest link, mainly
equilibrium must be established model. due to overloaded email and Intranet
between cost, risk, resources, systems, which has a pull-through
organizational changes, IM/IT Companies seem to forget that impact on records management. Most
architectures and designs, etc. A colleagues in other departments are companies have established clear
content management interwoven into also working in different data worlds policies, procedures, roles and
overall data management governance for a successful business model. responsibilities for enterprise content
can enable a company to dominate Companies can counteract E&P data to ensure integrity. The governance at
the digital oilfield and create a new integrity degradation by considering this level prepares the data for the
company culture of cross- how the sister data worlds have future by enabling migration and
communication and fertilization of resolved the issues. In other words, storage solutions ready for dynamic
business built on a solid foundation of which lessons learned from the re-organization. Enterprise data must
trusted data. enterprise and document worlds can be refreshed and updated to continue
be re-used at the E&P level? business transactions with the outside
world of suppliers, partners,
Enterprise World customers, etc. Lack of efficiency at
This data world contains visible, this level has dire consequences in the
business-critical data that is legislated, ability to conduct business
regulated, standardized and audited. transactions.
Vendors serving this world have
consolidated into single-source The powerful combination of these
systems such as SAP and Oracle for integrity factors, especially prevalent
ERP with customized dashboards and in the ERP system, drives value across
portals. For Intranets and emails, user the toolsets. ERP systems use modules
interfaces are structured portals that provide interconnectivity and
designed and maintained for the role-based portals to collect, process,
organization as a whole. Software and and present information. The one
technology purchases at this level are version of data is accessible, modules
usually board decisions that include are linked to data stores, collaboration
global roll-out blueprints for is enabled across departments, inter-
architecture, infrastructure, process company and with third parties.

When Data Worlds Collide: E&P Content Management in the Digital Oilfield 7
Business intelligence is becoming an document world residents do not use
industry standard. EDMS to manage their
documentation. Integrity starts to slip
The E&P data world can adapt in lifecycle, records management and
applicable governance and data governance via data overload and
management. E&P roles, process and duplication. This is reflected in the
work flows will most likely need to be value drivers through reduced
created based on current company accessibility and lack of information
policies. connectivity as documents become
buried or orphaned in team rooms or
Some major ERP vendors have already network and private drives. At this
developed modular interconnectivity level, Business Intelligence tools are
from key enterprise modules to E&P extremely limited.
content. For example, Oracle5 brings
oil companies an integrated view of Collaboration shines brightest in this
operations, using a data management data world. Forrester Research7
and business intelligence solution for published a study showing 65% of
the exploration and production companies surveyed planned to invest
business. SAP for Oil & Gas6 is a set in software to enable collaborative
of solutions that supports teamwork. Collaboration was defined
fundamental business requirements as document repository, team
while providing end-to-end solutions workspace, basic library services, and
that cover upstream, midstream, ad-hoc workflows. For document
downstream, and marketing processes world residents, the structure is
from wellhead to retail outlet. present, but the problems with
integrity and cultural changes (my
Document World data – your data – our data) still
Many of the applications running in represent challenges in
the document world share implementation. The document world
infrastructure, IT maintenance and suffers from duplication of documents
compliance with the enterprise world. and email and
This provides stability in the ownership/accountability is unclear.
applications but not the content. Most The lessons of the document world
companies use a combination of are based on structured lifecycle
standalone automated software phases that automated software can
systems and methods to address provide, collaboration software and
issues for document, record, and methodology, and associated cultural
content management. This resolves changes.
issues such as version control,
confidentiality, compliance and
accessibility of various types of
structured and unstructured electronic
information to improve search
capacities.

Most companies have some form of


electronic document management; but
often each system is implemented
differently with a general lack of
overall information governance. What
we find is that the majority of

5 Oracle Corporation website


6 SAP website
7 © 2008 Forrester Research, Inc. All rights reserved. Enterprise And SMB Software Survey, North America And Europe,
Q32007. The purpose of this study was to analyze adoption trends in Software technology for companies in North
America (US and Canada) and Europe (UK, France, and Germany). Forrester surveyed 1,017 Software IT decision-
makers at North American and European Enterprise companies. In terms of geography, 701 are from North American
companies and 316 are from European companies. Out of all respondents, 82% are considered an "Executive." All
respondents were screened for significant involvement in IT decision-making, as well as IT purchasing processes and
authorization.

8
Head-Sector/Discipline/Alliance the way we see it

E&P Data World


E&P data is vastly different from
Enterprise and Document data, which Information
negatively impacts the ability to
leverage the integrity factors to
achieve quality assurance and trust
that drive value. The E&P data world
is divided into functions that make it Electronic
a complicated technical ecosystem Maximum human
with specialized technology needs.
information consumption Data

The integrity factors that most Maximum


companies are starting to address amount of paper
include user interfaces to create Electronic
functional portals, data governance lite Paper Documents
based on IT rules and engineering Documents
data warehouses. Since most of these
initiatives are immature, they
currently have little effect on Trend development t
increasing overall data integrity.
Source: Capgemini
It is the unique nature of the data
itself that provides the biggest
challenges to data integrity. Unlike the Electronic conversion is a necessary
other data worlds, E&P data can be step, but it only represents a shift in
created in-house or purchased from data format. Most geoscientists
external sources such as national data continue to rely on drawings and
repositories or vendors8 or acquired documents because they don’t trust
from other oil companies. As digital digital data. This move from
oilfield technology moves towards document-centric to data-centric
real-time data frontiers it creates a thinking can be easily confused with
proliferation of digital data. Today, good data management, i.e. all the
approximately 75% of new data data is digital, therefore it is correct.
arrives in a digital format ... but what
to do with over a century’s worth of Another important aspect of good
tons of drawings and maps and subsurface data management is having
petabytes of information already consistent and reliable metadata.
locked away in private offices, data Metadata is important to distinguish
warehouses and hard drives? the quality and utility of data sets.
Lack of metadata management means
The global trend is towards digital that more time must be spent in
documentation and integrated suites checking the quality of data. Based on
of processes that can draw specific the longevity of content, the rising
data from a variety of application and volume of data in its different formats,
database sources. If we apply this and the super user data caches,
trend to the oil and gas industry, the lifecycle management is a difficult
E&P data world immediately wobbles task.
off course at both ends of the
spectrum. A significant amount of No lifecycle management translates
subsurface content is still physical. into poor records management. For
Many companies have scanning many companies, Microsoft®
projects underway to convert paper to PowerPoint has become the de facto
electronic format. This can be a time- records manager – documenting data
consuming and costly chore. snapshots frozen in time, not the data

8 Digital Earth10 is building the first online directory where oil & gas professionals can search for energy information,
suppliers, and people around the world. Digital Earth is going through public sources of oil and gas information and
indexing documents according to oil and gas terminology. (well numbers, geographic locations, types of drilling, etc.)
Product launch is proposed in 2009. Some companies are already involved as well as national data repositories.

When Data Worlds Collide: E&P Content Management in the Digital Oilfield 9
itself. No clearly documented audit Can You Change the World?
trail of the decision-making elements How dependable is the “data”
on interpreted data results in a loss of cornerstone at most E&P companies?
both user efficiency and data value We have shown that each data world
through re-interpretations and is profoundly different, but they all
reiterations. For explorationists, the work together to create the bottom
integrity of historical data is key in line. The current model of isolated
making good business decisions. content management at the Enterprise
Missing or incomplete data used to level will not increase competitive
develop a well planning program can advantage in the marketplace.
cost up to $23 million for a dry hole
or drilling outside a concessionary Plotting a course of continuous data
boundary. integrity for the E&P business
platform is a daunting task. If your
This overall lack of data integrity company has already started a data
dramatically influences the E&P data management project, there are best
world’s ability to leverage the value practices to be shared between data
drivers. On average, geoscientists worlds that will boost the integrity
spend approximately 30% of their maturity levels in E&P. It means
time searching for data. Petroleum engineering a vision with a
engineers may spend up to 70% of comprehensive strategy and that
their time opening software includes all data worlds’ users and IT.
applications to find data.9 By It means refocusing your telescope
removing the need for individual from a single data world to the entire
searches to find reliable data, a universe of data that forms a
company can expect approximately company’s most valuable asset:
15% increase in productivity. content.

Collaboration has become the oil and Can you change the world? Can you
gas industry buzzword for the virtual afford not to? Charles Darwin noted,
workplace. The E&P data world has “It is not the strongest of the species that
heavily invested in building facilities survives, nor the most intelligent, but the
with hardware, software and cameras one most responsive to change.”
to connect onshore to offshore
personnel and control rooms with Some companies are already changing
field personnel. The biggest limiting their worlds by creating engineering
factor is that true collaboration can data warehouses (EDWs). An EDW
only happen if you have your own can provide critical data validation
house in order. So on top of the and integration capabilities for asset
document data world’s collaboration creation, maintenance and operations
problems, significant problems exist related work processes to provide
with the sharing of real-time E&P operational staff with immediate
data because most E&P data world access to accurate information about
residents do not trust their own the plant. This concept is shown in
company data. However, the industry the following diagram.
is rapidly maturing in this area and
the use of functional collaboration for Note that the system is designed to
upfront planning of wells using validate and consolidate information
advanced visualization tools can handed over from contractors, which
increase the pace of real-time well can then be integrated with
delivery and planning scenarios. applications and ERP maintenance
systems.

9 Landmark – Orchestrating Production, Digital Energy Journal – January 2008

10
Energy, Utilities & Chemicals the way we see it

EDW Concept

Portal
Contractor Owner / Operator
Engineering Maintain & Operate

Docu Equip
ents ment
ments nt
SAP CMS
Engineering Engineering Data Tags Maintenance Operating Systems
Toolset Warehouse Management • Process monitoring and
• Modify engineering control systems
data & documents. • Provide fast access to System
trustworthy engineering • Maintenance
• 3D Modeling
information to different
disciplines
Maintenance • Inspection

• Engineering archive for Management Build


actual (as-built), future
(as-designed) and
historic data and
documents
• Control consistency,
completeness of
information across
business repositories.

Source: Capgemini

Top 10 Integrity Tips 6. Develop a master metadata


Content management may seem management framework to
insurmountable – but the payoff standardize metadata as a
comes in sensible project chunks that corporate reference set.
increase integrity and move closer 7. Once the master metadata
towards information connectivity. reference set is defined, then the
Here are 10 tips to consider to start subordinate document
constructing an information management software can use it as
governance framework: a key building block for
collaboration, document creation
1. Adapt Enterprise world and records management.
governance policies and practices 8. Develop an E&P records
to the E&P world. management program that
2. Adapt IT group best practices to includes data capture, storage and
the E&P world (data storage, retrieval for interpreted data,
application version control, etc.). documents and other relevant
3. Perform role-based analysis to information upon which key
understand business management business decisions are based.
processes and data flow across the 9. Clean house – enforce the disposal
data worlds. of content that is ready to be
4. Recognize which content should retired.
be linked to enable information 10. Launch change management to
connectivity across all data worlds. start changing the user culture to
5. Assign data ownership to specify embrace a new connected data
who within an organization is landscape…after all, they are the
responsible for various aspects of ones that will need to trust the
the data, including accuracy, content to squeeze out the value.
accessibility, consistency,
completeness and updating
frequency.

When Data Worlds Collide: E&P Content Management in the Digital Oilfield 11
www.capgemini.com/energy

About Capgemini and the


Collaborative Business Experience™

Capgemini, one of the global revenues of EUR 8.7 billion and


world's foremost providers of employs over 90,000 people worldwide.
consulting, technology and outsourcing
services, enables its clients to transform With 1.2 billion euros revenue in 2008
and perform through technologies. and 12,000+ dedicated consultants
engaged in Energy, Utilities and
Capgemini provides its clients with Chemicals projects across Europe, North
insights and capabilities that boost their America and Asia Pacific, Capgemini's
freedom to achieve superior results Energy, Utilities & Chemicals Global
through a unique way of working, the Sector serves the business consulting
Collaborative Business Experience™. and information technology needs of
The Group relies on its global delivery many of the world’s largest players of
model called Rightshore®, which aims this industry.
to get the right balance of the best talent
from multiple locations, working as one More information about our services,
team to create and deliver the optimum offices and research is available at
solution for clients. Present in more than www.capgemini.com/energy
30 countries, Capgemini reported 2008

SSC-ST 2009 May


For more information, please contact:

Mary Adams,
mary.adams@capgemini.com

Harry Coppoolse,
harry.coppoolse@capgemini.com

©2009 Capgemini. No part of this document may be modified,


deleted or expanded by any process or means without prior written permission from Capgemini.
Rightshore ® is a trademark belonging to Capgemini.

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