A Section A: Essay Question 1 question 7/11 10 marks (Bargaining & Negotiation) B Section B: Short Answer Questions 1. Conciliation and Arbitration Question 1 8/7 5 marks 2. The Awards Question 2 9/8 5 marks 3. Employment Participation & Question 3 10/9 5 marks Performance 4. Industrial Conflict Question 4 12 5 marks C Section C: Issues and Trends in Case Study: 4 11/13 20 marks Industrial Relations Management questions 50 marks