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Journal of Business Research 120 (2020) 398–406

Contents lists available at ScienceDirect

Journal of Business Research


journal homepage: www.elsevier.com/locate/jbusres

Impact of product characteristics of limited edition shoes on perceived T


value, brand trust, and purchase intention; focused on the scarcity message
frequency

Heeju Chae , Seunggwan Kim, Jungguk Lee, Kyounghye Park
Department of Fashion Design and Merchandising, Kyungsung University, Busan, Republic of Korea
Department of Trade and Commerce Department, Kyungsung University, Busan, Republic of Korea

A R T I C LE I N FO A B S T R A C T

Keywords: This study examined the product characteristics of the LES (Limited Edition Shoes) and confirmed the structural
Limited Edition Shoes (LES) relationship between perceived value, brand trust, and purchase intention. It also verified whether there is a
Limited Edition Product (LEP) different type of one-time and repeated scarcity messages. The outcome showed that the various characteristics
Perceived value of the LES are associated with uniqueness, self-expression, and investment. The characteristics affected perceived
Types of scarcity message
value, brand trust, and purchase intention. The structural relationship is affected depending on the type of shoe
Purchase intention
release and the degree of influence. Because of the distinctive characteristics of LES, shoe companies should
consider the characteristics that fit the consumer. Also, the type of release appropriate to the consumer should be
considered as the consumer's desire to purchase may vary depending on the type of release.

1. Introduction The current sneakers are evaluated as a dollar of 1 billion markets


and the overall sneaker market is expected to grow to as big as $95.14
The 'trading-up' phenomenon indicates consumers’ tendency to at- billion by 2025. NIKE, ADIDAS, and other global brands are actively
tain achievement by consuming products with higher emotional value marketing using LEP. The brand has been marketing events such as
(Silverstein & Fiske, 2003). The willingness to feel the psychological giving a raffle for buying LES to consumers who have posted a LEP
satisfaction by possessing high-quality goods leads to the desire for rare footwear ad and posted on social media.
and new products that could differentiate themselves from others (Tian, To date, previous studies on LEP mainly focused on the effect of the
Bearden, & Hunter, 2001). With the development of social media such message type of ‘limited time scarcity’ and ‘limited quantity scarcity’ on
as Instagram and Facebook, the outlet of self-expression through rare consumer behavior (Park, 2011; Yoon, Lee, & Lee, 2014). Also, prior
products and share the feeling of possessing those varied. Modern findings assessed the influence of the buyer’s personality on purchasing
consumers consider social media as a reference group to meet their decisions and evaluation of the consumers of LEP (Hwang & Koh,
needs through trading-up purchases for the purpose of recognition in 2016). As such, there is little research on LEP itself. Because LEP dis-
reference groups (Shin & Lee, 2019). tinguishes from existing products, businesses should segment their LEP
Products capitalizing on the needs of consumers like this are called features and understand the impact on consumers. The product consists
‘limited edition’ (Gierl, Plantsch, & Schweidler, 2008). In the past, LEP of a variety of characteristics, which serve as critical clues that affect
(Limited Edition Products) have been limited to enthusiasts only in perception and evaluation of the product (Jacoby, Olson, & Haddock,
special areas such as luxury brand cars. With the growing demand for 1971). Therefore, research should be conducted by applying scarcity
consumers' self-expression recently these items are being expended to messages to products.
regular household goods. Among these various industries, the fashion Although LEP is being launched to stimulate consumers' purchase
industry actively utilizes limited edition marketing. In particular, sports intentions, there is a growing negative opinion about the increase of
brands frequently release LES (Limited Edition Shoes) because shoes are certain LEP releases. According to Friestad and Wright (1994), con-
closely connected with the human self-image (Lee, 2016). The closer sumers may become more knowledgeable about persuasion after re-
that self-image and brand image match, the more positive a consumer’s ceiving repetitive marketing messages developing suspicions and
attitude toward the brand (Graeff, 1996). gaining negative perceptions of marketers' messages. In addition, if


Corresponding author at: Department of Fashion Design and Merchandising, Kyungsung University, Busan, Republic of Korea.
E-mail address: hjchae@ks.ac.kr (H. Chae).

https://doi.org/10.1016/j.jbusres.2019.11.040
Received 27 November 2018; Received in revised form 11 November 2019; Accepted 13 November 2019
Available online 29 January 2020
0148-2963/ © 2019 Elsevier Inc. All rights reserved.
H. Chae, et al. Journal of Business Research 120 (2020) 398–406

consumers are frequently exposed to the scarcity message, consumers through the market called ‘resell’ and enhancing the value of the brand.
perceive the seller’s intentions, believe that the marketing is a sales However, no one has researched the marketing of LES. But the LES are
gimmick or the product isn’t rare, and lose their purchase intention becoming more popular and gaining more attention, it is necessary to
(Yeo & Park, 2004). In other words, if LEP is frequently released, it is study the characteristics of the LES in more detail.
expected to have a negative effect on not only the launched product but
also the brand, so it is necessary to closely discuss with LEP of the 2.2. The characteristics of the Limited Edition Shoes (LES)
brand.
Therefore, this study divides the release type of LES into the absence In the study by Hwang and Koh (2016), the characteristics of LEP is
and presence of repetition. OLE (One-time Limited Edition) is only re- divided into scarcity and uniqueness. According to Lee (2016), shoes
leased once. On the other hand, RLE (Repeated Limited Edition) means are the mediator that reflects human identity, desire, and are used as a
that the brand re-release the same design of a popular shoe model at means of self-expression (Kim, Choi, & Lee, 2001). As the size of the
some interval but reinterprets the shoe color, materials, and technology shoe market grows, it is often the case that the shoes are bought for the
in a modern way. That is, it is classified into ‘OLE’ which cannot be profit of resale rather than the purpose of wearing LEP. This, therefore,
reprinted, and ‘RLE’ which is the repetition of a single model of LES. is the investment property of the LES. The detailed characteristics of
Hwang and Koh (2016) said that consumers of LEP fashion products LEP to be examined in this study are represented by scarcity, unique-
want recognition from others. To flamboyant consumers, OLE is less ness, self-expression, visibility, and investment.
popular than RLE because of its high degree of scarcity. Flamboyant Scarcity means that the value of the product is positively correlated
consumers will exhibit a different purchase intention toward products with demand and negatively correlated with supply (Kim & Baek,
unrecognizable to others. In addition, RLE promotes negative com- 2014). The psychological effect of scarcity is immense, and the anxiety
ments from frequent releases. This study is expected to confirm the of total product consumption may increase the relative value of the
effect of different types of LEP on consumers. In particular, we want to product (Lynn, 1991).
analyze the characteristics of LEP in detail and study the consumer’s Eventually, the scarcity of the product increases the psychological
perceived value. value that consumers attribute to the product and affects consumers'
The study focused on young adults in South Korea. Importantly, purchase intentions. By studying product scarcity and information ex-
many global companies have used Korea as a testbed market. Among clusivity, Kelman (1953) argued that consumers who learned about
them, Merrell, an American outdoor and sports company, is a perfect product scarcity were twice as likely to buy the product than those who
example of using South Korea as a testbed. In 2011, the company didn’t. That’s why scarcity has a direct effect on consumer behavior.
produced custom made shoes to meet the need of South Korean cus- Suri and Monroe (2003) argue that the scarcity of goods stimulates
tomers. The shoemaker later exported the products developed in South consumers and disrupts their information processing ability through
Korea to China and South America with huge success. South Korean research. Products with high scarcity, therefore, induce impulsive be-
customers prefer products with high standards, and this helps global havior by stimulating consumer psychology.
brands predict global marketability. And the global fashion and Uniqueness is the only different quality when certain properties of
streetwear magazine HYPEBEAST found that South Korea and China an object are compared to those of another object and it also refers to a
consume the largest amount of LEP. Collectively, we supposed South non-standardized quality. The consumer has a unique desire to express
Koreans are the best fit for the study. his or her identity and uniqueness distinct from others by acquiring the
Therefore, we verify the impact of product characteristics of LES on product. Consumers' desire for uniqueness includes all areas where they
each factor by dividing LES products into ‘OLE’ and ‘RLE’. This study can feel different from others.
examines the characteristics of LES, verifies the connectivity of per- Consumers strengthen their social or inner self while purchasing
ceived value, brand trust, and purchase intention according to LEP type, and using specific products. In this case, consumers perceive self-ex-
and suggests marketing implications for global sports brands in the pression. Consumers are more attached to objects that project their self-
future. There are several purposes for this study: firstly, to verify the image. Consumers want to express themselves with and consume pro-
characteristics of LES; second, to identify structural relationships be- ducts that can communicate their desired utopia or identity. Therefore,
tween product characteristics, perceived value, brand trust, and pur- they consume the products that match their self to maintain self-image
chase intention; third, to identify how two types of LES effect on con- and have a higher purchase intention when the product has a high level
sumers purchase intention. of self-expression (Ericksen & Sirgy, 1992). Lee (2016) stated that the
shoe is closely related to the human self-image. Jeon and Kim (2010)
2. Theoretical backgrounds noted that the intrinsic meaning of shoes includes a method of exposing
the pursuit of beauty, manifestation of identity, and the object of col-
2.1. Limited edition lection. That is why shoes are a means of self-disclosure and a product
that reveals self-expression.
Consumers expect products or brands that have a sense of in- Conspicuousness means that an individual is proud to be seen and
dividuality beyond as well as the utility of the product itself (Eom & displays something larger than real. In a modern society as consump-
Lee, 2012). LEP is a product for which a marketer intentionally adjusts tion propensity changes, the main reason for conspicuous consumption
the scarcity of the product to meet this desire (Balachander & Stock, is because the act itself is a frequent occurrence in everyday life, and it
2009). According to Snyder and Fromkin (1977), consumers want to can satisfy the desire to distinguish one from others through the con-
express their personality or identity differently from others by owning sumption of prodigious products (Park & Park, 2014). Conspicuous
something special that others don’t possess. consumption becomes more prominent in situations where the products
If the products that an individual often uses are consumed by many can be seen by others.
people and become popular, that individual wants to consume another Investment spending means consuming LES to create a price range
product instead. This consumer psychology is called a ‘snob effect,’ above the list price during the resale process. Objects become symbols
which is why many companies are using limited edition marketing. For when they have an exchange value rather than a use-value, and they
example, there is a case where LEP is released as a prototype before the have a symbolic value as well as a real value. In particular, the longer
production of the main product. Burberry, a luxury brand, sold a lim- the original shoe model, the more expensive it is and the greater the
ited-edition keyring for a single day and re-released it in the form of likelihood it is treated as a luxury good. Also, enthusiasts purchase
similar goods after confirming the explosive market reaction. In addi- shoes not for the purpose of wearing them but for collecting them, so
tion, a very small amount is distributed to the market, raising the price everything such as the tag and state of preservation of the original

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shoebox is used as a measure of the price (Han, 2004). There is also a the best benefit to them.
'Sneakerhead' online, a consumer type that collects limited footwear for Brand trust increases the likelihood that consumers will be able to
business purposes. Sneaker data company, Campless, estimates that the choose their products (Erdem & Swait, 2004). Even if there is a lack of
market size of Sneakerhead is about $12B, and as the resale price of LES rationality in the transaction relationship, maintaining and trading
is rising, more and more consumers are considering the LES as a means continuously creates long-term friendly relations between suppliers and
of investment. consumers (Kim, 2005).

2.3. Perceived value


2.5. Purchase intention
Perceived value is the assessment of the consumer's utility for a
Purchase intention is a personal, conscious effort to purchase a
particular product (Zeithaml, 1988). Consumers perceive the value of
brand and a reflection of the purchase plan of the consumer (Aaker,
the same product differently according to their circumstances (Cooper,
1997). The purchase intention is highly correlated with the actual
1988) and appreciate the value of the product during the purchase
purchase behavior of consumers and is a possible index and predictor
process, leading to purchase behavior (Patterson & Spreng, 1997)
that the intention of the consumer leads to purchase behavior (Ajzen &
Among the people who like shoes, there is the phenomenon of buying
Fishbein, 1977; Davidson & Jaccard, 1979). Besides, purchasing beha-
the information that sells the LES or buying the activities using the
vior affects consumers' efforts and it is important to predict them (Kim,
information such as the surprise sale as ‘sneaker game’ and enjoying the
2018).
process of purchasing as well as purchasing itself. Schindler (1998) also
argues that it tries to win economic and psychological compensation by
winning the tacit buy competition. Particularly, consumers who want to 2.6. Types of scarcity
purchase LEP for their own use can achieve their intended use by using
other substitutes even if they fail to purchase (Seo, 2017), but con- The scarcity message is an urgent message used to intensify the
sumers who are collecting or reselling cannot replace other products. psychological pressure of the consumer and increase the desire to
Therefore, purchase intention according to perceived value will be purchase the product (Lynn, 1991). The scarcity message is used as a
higher than consumer intention. strategy to stimulate consumers' purchasing desires by informing con-
Sheth, Newman, and Gross (1991) said that consumers' perceived sumers about the availability of a specific product is limited (Lynn,
value has a significant effect on the purchasing process. Sweeney and 1989). Also, limited purchasing opportunities increase psychological
Soutar (2001) studied the perceived value in a multidimensional pressure and enhance purchase intention. (Bozzolo & Brock, 1992;
manner, focusing on the overall assessment of the product rather than a Lynn, 1991). Increase the perceived value of products (Brock &
single dimension of the customer's interests and risk relationships with Brannon, 1992), which increases consumer desire for products.
the product. The perceived value is defined as the functional value for As such, LEP is the marketing strategy that makes the most use of
the price, functional value for the quality, emotional value, and social scarcity messages that increase scarcity value by limiting the number of
value. In an article using the scale developed in the precedent study, the products or sales hours (Lynn, 1991). Among them, when the quantity-
perceived value is modified to suit the research theme (Ju & Koo, limited message is applied to a product that is used for a high-use
2014). consumer product or a public place, the purchase intention of the
In this study, the perceived value was modified to emotional, social, consumer is high, and when the time-limited message is applied to a
and economical values according to the subject of LES. product for reminding a one (Seo, 2017). Therefore, LES products that
The functional value for the quality was lost. This is because the LES are close to consumer goods are products that use quantity-limited
are aesthetically pleasing, and consumers tend to perceive that rare LEP messages.
quality is higher, regardless of the actual quality of the LES product LEP of shoes are separated into two types: a single model released
(Balachander & Stock, 2009). Consumers also think that good products once in a limited quantity and a repetitive recreation of a model’s color
are generally scarce, and consequently, rare products are of good and shape. For example, a product called Air Humara, a collaboration
quality (Seo, 2017) product of ‘Nike’ and ‘Supreme’ was launched only once in March 2015
Consumers have emotional feelings about the overall evaluation and and limited to 1000 families. Meanwhile, Nike released Jordan 3 Black
judgment of a product or service, and the value that consumers feel at Cement as a LEP six times since 1988. In this study, the sales type of LES
this time is called emotional value (Park & Ryu, 2014). Emotional value was defined as ‘OLE’ and ‘RLE’.
is the utility of a particular emotional state to the product and can
change depending on the consumer's experience and subjectivity. LEP
3. Research model
buyers have shown an attachment to a LEP or continued use of a LEP
brand, and have enjoyed the purchase process (Hwang & Koh, 2016).
3.1. Hypothesis development
Consumers can strengthen their social self-concept through products,
and these social values can strengthen their status to others through
3.1.1. Characteristics of LES and perceived value
purchasing or using products (Hur & Ahn, 2009). Economical value is
According to a study by Hwang and Koh (2016), consumers of LEP is
the ratio between the price paid and the actual price of the product
more influenced by emotional factors and third-party perceptions. Ac-
(Sweeney & Soutar, 2001). And economical value is measured by the
cording to a study by Park (2011), the characteristics of LEP make
cost, time, effort, and all exogenous and endogenous attributes of the
consumers feel worthier of the LEP, stimulate their psychological desire
consumer when purchasing the goods (Zeithaml, 1988). LEP has an
to own the products. In addition, LEP is a highly engaging product that
economical value higher than real value due to scarcity (Ju & Koo,
takes a long time for a consumer to make a purchase decision and
2014).
undergo a complex evaluation process, and consumers tend to perceive
more value when purchasing these more engaging products (Yang &
2.4. Brand trust
Park, 2017). Therefore, a consumer’s perceived value may change ac-
cording to the characteristics of the LES, suggesting the following hy-
Brand trust is achieved through mutual experiences and activities
pothesis.
and is a necessary concept for a successful relationship between a
company and its customers (Anderson & Narus, 1990). Choi (2012) H1. The characteristics of the LES will be positively related to perceived
defined trust as a belief where the consumer's chosen store will bring value.

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3.1.2. Perceived value, brand trust, and purchase intention majoring shoes, were divided into two groups to confirm whether the
The high perceived value of a product affects consumers' brand trust presence of a brand logo (Nike) affects the purchasing intention. As a
(Kim & Cho, 2017). The purpose of this study is to investigate the effect result, it was shown that there was a significant influence when the
of the perceived value of consumers on brand trust. brand logo was present. So the brand logo was excluded, and the sti-
mulus was set.
H2. Perceived value will be positively related to brand trust.
Perceived value as a criterion of purchase judgment in the purchase
3.4. Data collection and analysis
process of the consumer is important (Sweeney & Soutar, 2001). Lee
and Im (2008) found that consumers’ purchase intentions were greater
The survey was conducted using questionnaires based on the pre-
as the number of positive emotional value perceptions increased, and
vious research for 20–30 potential or actual buyers of LES by using
consumers' purchase intentions decreased as the number of negative
online Google Forms. A total of 460 participants (229 repeated and 231
emotional value perceptions increased.
one-time) participated in the survey. The data collection period was
Therefore, it is necessary to closely examine the perceived value to
from March 10, 2018, to May 2, 2018. The questionnaire of this study
understand consumer buying behavior (Kang, Noh, & Kang, 2016).
examined the effects of the characteristics of the LES on perceived
H3. Perceived value will be positively related to purchase intention. value, brand trust, and purchase intention, so it suggested uniqueness,
investment, and self-expression as characteristics of the LES. Perceived
value is presented as emotional value, social value, and economical
3.1.3. Brand trust and purchase intention
value. The previous study used the reliability scale, and it was mea-
In general, trust is known to be a predictor of purchase behavior
sured by the 7-point Likert scale. For the perceived value, a related
(Doney & Cannon, 1997). Kim, Lee, and Kim (2004) confirmed that
study (Sweeney & Soutar, 2001) used a total of 15 items to supplement
purchase intention is usually influenced by brand trust. Brand trust can
the appropriate items. The LES product characteristic factors were used
have a positive effect on purchase intention and buying, reducing the
to add 26 items to the questionnaire of the related previous study (Lee &
risk of uncertainty and inducing purchasing (Kim & Kim, 2017).
Park, 2007). The items about brand trust were supplemented by nine
H4. Brand trust will be positively related to purchase intention. items from the previous study (Reast, 2005). Purchasing intention was
revised to fit this study by referring to the six items of the related
previous study (Engle, 1982)
3.1.4. Moderate effect of scarcity message type
In general, consumers positively evaluate scarcity messages because
purchasing is restricted. There, however, are cases where the response 4. Results
of the consumer is negative as the scarcity message becomes obvious.
This is called the backfire effect of scarcity messages (Park & Na, 2008). 4.1. Factor analysis and reliability and validity analysis
When the frequency of scarcity messages increase from continual pro-
duct sales, it creates an inconsistent consumer expectation of the scar- Before the hypothesis test, the characteristics of LES was analyzed
city. Therefore, consumers have a contrasting effect on scarcity mes- by exploratory factor analysis, and the reliability of each factor was
sages, and evaluation is also likely to be negative. The purpose of this examined through confirmatory factor analysis.
study is to present the type of scarcity message as a control variable There isn’t the previous study about LES. Therefore, we analyzed the
closely related to the purchase intention. The type of scarcity message factors of LES to utilize it in this study. Based on the previous researches
presented to the consumer can affect the purchase intent. It is also on LEP (Hwang & Koh, 2016; Ju & Koo, 2014), we divided the char-
possible to predict whether the perceived value of the consumer may acteristics of LES into 5 types (scarcity, uniqueness, investment, visi-
vary depending on the type of scarcity message in the LES. Therefore, bility, self-expression).
this study divides the types of scarcity messages into OLE and RLE and As a result of the factor analysis, the product characteristic of the
investigates the differences in purchase intention. independent variable LES were classified into three types: uniqueness,
self-expression, and investment. In this study, it is considered that there
H5. Depending on the type of scarcity message, the structural
is academic significance by closely analyzing the characteristics of LES.
relationship of each factor will differ.
Three types of characteristics were applied to the model of this study.
Confirmatory factor analysis was performed to verify reliability and
3.2. Research model validity. The results of this study are as follows. First, the characteristics
of the independent variable LES are extracted by factor analysis and the
The purpose of this study is to investigate the effect of the char- parameters such as emotional value, economical value, and social
acteristics of LES on perceived value, brand trust, and purchase inten- value. And we conducted confirmatory factor analysis on the ques-
tion through the above hypotheses. Also, the type of scarcity message is tionnaire items of the dependent variables, brand trust, and purchase
set as a modulator variable. Therefore, the research model of this study intention. The analysis used AMOS 23.0 and the results are shown in
is set as shown in Fig. 1. Table 1 below.
The main model fit factor is χ2 = 1084.729, df = 478, χ2/
3.3. Stimulus setting df = 2.030, GFI = 0.878, IFI = 0.969, TLI = 0.960, CFI = 0.969,
RMSEA = 0.047. The general goodness of fit index (GFI) is based on
In this study, visual stimuli were divided into scarcity types one- χ2/df of 3.0 or less, IFI, TLI, CFI value of 0.9 or more, and RMSEA value
time and repeated. We conducted two preliminary studies to select the of 0.1 or less so, all values are met. Therefore, to verify the convergence
image stimulus for this study. In the first survey, ten consumers who validity of the measurement model, the significance of factor load,
had more than five LES purchasing experiences were shown a type of average variance extracted (AVE) and composite reliability (CR) were
scarcity message, and shoe images suitable for the type were selected. confirmed. In general, it can be said that the discriminant validity is
Then, we chose a final image for each type of the selected shoes by secured when the AVE value is 0.5 or more and the CR value is 0.7 or
measuring how they appealed to five experts in the shoe industry. more. In this study, the CR value of the investment factor among shoe-
According to a previous study (Choi, 2014), a brand logo affects pur- LEP characteristics is below the reference value. However, since all the
chasing intention. Thus, 30 students who participated in Footwear factors are satisfied, it can be said that the discriminant validity of each
Young Lions, a part of a K Univ at Busan. Creative Korea (CK) project factor is secured at the level of compliance.

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Fig. 1. Conceptual research model.

4.2. Hypothesis test 4.2.1. The effect of characteristics of LES on perceived value
The effect of three attributes (uniqueness, investment, and self-ex-
In order to verify the hypothesis of this study, the path analysis was pression) of the LES on the perceived value type (emotional, econom-
performed through AMOS 23.0. The main model fit factor is ical, and social) was examined. The uniqueness characteristic is the
χ2 = 864.989, df = 434, χ2/df = 1.993, GFI = 0.900, IFI = 0.970, emotional (β = 0.363, t = 0.067, p < .001), social (β = 0.32,
TLI = 0.961, CFI = 0.970, RMSEA = 0.047. The results show that the t = 0.066, p < .001), and economical (β = 0.231, t = 0.06,
standardized path coefficients of the causality model are shown in p < .001) values. All of the three types showed significant effects.
Fig. 1, and the verification results are shown in Table 2. This supports the result that consumers feel the characteristics of the

Table 1
Results of confirmatory factor analysis.
Variables Factors Questionnaire Standardized Factor loading AVE CR (Cronbach’sα)

Characteristics of Limited Edition Shoe Uniqueness 1 Own design 0.722 0.573 0.797 (0.908)
3 Feature 0.826
4 Unique 0.81
5 Different 0.833
6 Distinct 0.799
9 Feeling less quantity 0.51
Investment 22 Buy before others 0.81 0.618 0.632 (0.9)
24 Close meaning to investment 0.886
25 Consider future asset values 0.77
27 First purpose is economic benefit 0.664
Self-Expression 13 Expresses ego 0.81 0.662 0.723 (0.912)
14 Reflection of individuality 0.727
15 Image improvement 0.868
17 Express me 0.844

Perceived Values Emotional Value 1 Differentiate me 0.87 0.763 0.781 (0.939)


3 Favorite stuff 0.878
4 Pleasure from possession 0.882
5 Want to own 0.866
Social Value 11 Make me look different 0.886 0.791 0.820 (0.938)
12 Got social recognition 0.914
13 Social preference 0.876
14 Good impression 0.883
Economical Value 6 Reasonable price 0.883 0.740 0.803 (0.923)
7 Cost-effectiveness 0.923
8 Affordable product 0.861
9 Commensurate with the price 0.822

Brand Trust 3 If occur problem no repeat 0.894 0.779 0.913 (0.944)


6 Specialized skill and know-how 0.937
7 Good quality 0.79
8 Experience like friend 0.904

Purchase Intention 1 Required product 1.141 0.873 0.809 (0.946)


2 Intend to seeking information 0.895
5 Try to purchase 0.877
6 Give priority 0.788

Model Fit χ2 = 1084.729, df = 478, χ2/df = 2.030, GFI = 0.878, IFI = 0.969, TLI = 0.960, CFI = 0.969, RMSEA = 0.047

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Table 2
Hypotheses testing results.
Hypotheses Standardized loading(β) S.E C.R Results

H1 Uniqueness → Emotional Value 0.363 0.067 5.557*** Supported


Investment → Economical Value 0.823 0.061 13.225*** Supported
Self-Expression → Social Value 0.109 0.061 1.68 Not Supported
Uniqueness → Economical Value 0.231 0.060 3.909*** Supported
Uniqueness → Social Value 0.32 0.066 5.024*** Supported
Investment → Emotional Value 0.671 0.058 10.471*** Supported
Investment → Social Value 0.611 0.062 10.056*** Supported
Self-Expression → Economical Value 0.124 0.070 1.99*** Supported
Self-Expression → Emotional Value 0.267 0.037 3.88* Supported

H2 Emotional Value → Brand Trust 0.113 0.041 3.693*** Supported


Economical Value → Brand Trust 0.269 0.058 6.891*** Supported
Social Value → Brand Trust 0.247 0.052 6.868*** Supported

H3 Emotional Value → Purchase Intention 0.285 0.052 6.664*** Supported


Economical Value → Purchase Intention 0.578 0.055 10.817*** Supported
Social Value → Purchase Intention 0.141 0.073 3.145** Supported

H4 Brand Trust → Purchase Intention 0.069 0.030 2.366** Supported

Model Fit χ2 = 864.989, df = 434, χ2/df = 1.993, GFI = 0.900, IFI = 0.970, TLI = 0.961, CFI = 0.970, RMSEA = 0.047

LES as a unique characteristic in a previous study on the characteristics emotional (Δx2 = 3.823, p < .001) and social (Δx2 = 7.111,
of the buyers of LEP (Hwang & Koh, 2016). In addition, the perceived p < .001) value by two types of scarcity messages. The reason for
value of investment, emotional (β = 0.671, t = 0.058, p < .001), affecting emotional value is the same as previous studies (Kim, Lee,
social (β = 0.611, t = 0.062, p < .001), economical (β = 0.823, Choi, & Park, 2006), in which consumers get pleasure through mental
t = 0.061, p < .001), and it has a significant impact on all three types. accounting, which is a process of thinking about product investment
This demonstrates the results of the previous study (Hwang & Koh, when purchasing a product.
2016), in which LEP of shoes is considered to be one of the most cost-
effective media in recent years and that the LEP is worth more than the
list price. 5. Conclusion
Finally, self-expression was found to affect emotional value
(β = 0.267, t = 0.037, p < .05) and economical value (β = 0.124, This study examines the effects of LES product characteristics on
t = 0.070, p < .001) but, it didn’t affect social values (β = 0.109, perceived value, brand trust, and purchase intention. Among the LEP of
t = 0.061, p > .05). This result is consistent with the study of the fashion industry, shoes have various product characteristics, and
Simmons and Lynch (1991), which explains that self-expression occurs research has focused on active releases, such as collaboration and re-
when product and self-image match and consumers are more influenced release of existing products.
by consumers' images than product. As a result of the study, the characteristics were identified and
classified into two types: OLE with a very limited number of products
and RLE in which the same type of product was continuously released
4.2.2. The effect of perceived value on brand trust and purchase intention
with a difference in raw materials. The results of this study are as fol-
The effect of perceived value on brand trust was found as emotional
lows.
(β = 0.113, t = 0.041, p < .001), social (β = 0.247, t = 0.052,
First, the various characteristics of the LES demonstrated unique-
p < .001) and economical (β = 0.269, t = 0.058, p < .001) values.
ness, self-expression, and investment. Uniqueness derives from a new
All three types showed significant effects as shown. This is consistent
combination of colors or introducing a model with a distinctive dif-
with the study of Hwang (2016) that consumers' perceived value affects
ference from the general model through design modification. Self-ex-
brand trust. The emotional (β = 0.285, t = 0.052, p < .001), social
pression indicates the means of projecting and exposing self-image. This
(β = 0.141, t = 0.073, p < .01) and economical (β = 0.578,
is consistent with Kim et al. (2001) analysis of the fact that shoes have
t = 0.055, p < .001) values showed significant influence on purchase
been used to reveal consumers’ identities because consumers purchase
intention. This is similar to the results of Ju and Koo (2014) that con-
shoes revealing their true selves. Consumers also view LES as invest-
sumers' perceived value affects purchase intention. Brand trust affects
ment goods. Currently. There are consumers for resale of LES.
purchase intention (β = 0.069, t = 0.030, p < .01). According to Choi
Second, the characteristics of the LES affect perceived value, but
(2014), it is explained that higher the brand trust and this study also
self-expression didn’t affect social value. This means that LES can ex-
confirmed the results.
press more self-efficacy than general shoes. Because the general pur-
chaser demonstrates their social position or status through shoes (Kim
4.2.3. The effect of brand trust on purchase intention et al., 2001), the buyer of the LES wants to reveal their self-image rather
Brand trust has affects purchase intention (β = 0.069, t = 0.030, than social image by matching the image represented by the shoe with
p < .01). Choi (2014) insists that higher brand trust is more influence their self-image. As a result, LES consumers are more interested in ex-
on purchase intention. This study also confirmed the results (see Fig. 2). pressing themselves through products rather than receiving social re-
cognition. Companies should focus on matching the image of the pro-
4.2.4. Moderating effect of type of scarcity message duct with the image of the target consumer before launching the LES.
AMOS 23.0 was used for multiple regression analysis to investigate Third, there was a significant relationship between perceived value,
the effect of the scarcity message on the results of this study. According brand trust, and purchase intention. LES were closely related to per-
to the release type of LES, it was divided into OLE and RLE, and it was ceived value, brand trust, and purchase intention. The social value,
confirmed whether there is a difference between the two groups. The economical value, and emotional value that are presented as perceived
results are shown in Table 3 below. value in the launch of the LES should be considered. In addition, the
Among the characteristics of the LES, investment influenced only brand trust that launches the LES affects the purchase intention, so

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H. Chae, et al. Journal of Business Research 120 (2020) 398–406

Fig. 2. Hypotheses testing results.

brands should consider the factors that affect brand trust as well as more influence than OLE. RLE shoes have been released because the
products. existing LES have been steadily receiving positive feedback. For this
Fourth, the structural relationship is affected depending on the type reason, it is expected that RLE won’t lead to inferior purchase such as a
of shoe release, which also affects the degree of influence. This is be- purchase of poor quality shoes or those with a poor response, so there is
cause consumers feel differently about OLE that is released only once a lower burden of risk and this can be linked with purchase intention.
and RLE that is released many times. The results are summarized below. Therefore, the sports fashion brand should decide the release type ac-
Moderating effects were found in the path from investment to cording to the consumer and the select the type that can satisfy the
emotional and social values. It was confirmed that the effect was value that the target consumer is satisfied with the characteristics of the
greater in RLE. Inevitability affects emotional value because it is easier product.
to invest in RLE than OLE. In the case of OLE, reseller price is more This study has the following implications. The LES’ features are
unstable and harder to anticipate because it is event-specific and has uniqueness, investment, and self-expression. As a result, consumers are
many launches. On the other hand, the price range of RLE is predictable more unique with rare products and attribute more value to uniqueness.
when it is re-released because of empirical evidence from the previous This is consistent with the previous study, which shows that the pro-
release. In addition, because each sale gets a lot of attention from SNS, pensity to pursue a unique attribute influences attitudes toward fashion
the Internet community, and similar, the risk of resale investment can products and purchase intention (Boo & Han, 2016; Jo & Lee, 2015).
be predicted. In the case of the path to investment and social value, RLE And Companies should select the type of release based on which
spread easily to the Internet and SNS due to frequent resale, so it is easy characteristics are strongly associated with these findings. The reason is
for others to understand LES. By discovering the shoes through the if the backfire effect is bigger for consumers as the product continues to
extraordinary interest of others, purchasers of RLE can feel a strong be released, the meaning of LEP may be diminished. In addition, even
social value. more, uniqueness is felt in OLE, so even if brands try to launch a new re-
When the brand trust is linked to the purchase intention, RLE has released model, consumers will favor OLE. However, the impact of

Table 3
Multi group analysis.
No. Path One-Time Type Repeated Type x2 Δx 2

γ1 Uniqueness → Emotional Value 0.374 0.473 1550.497 0.445


γ2 Investment → Economical Value 0.832 1.04 1551.442 1.39
γ3 Self-Expression → Social Value 0.24 −0.196 1556.319 6.267
γ4 Uniqueness → Economical Value 0.241 0.342 1550.586 0.534
γ5 Uniqueness → Social Value 0.233 0.485 1553.05 2.998
γ6 Investment → Emotional Value 0.623 0.944 1553.875 3.823***
γ7 Investment → Social Value 0.494 0.934 1557.163 7.111***
γ8 Self-Expression → Economical Value 0.073 −0.032 1550.412 0.36
γ9 Self-Expression → Emotional Value 0.209 0.137 1550.223 0.171
γ10 Emotional Value → Brand Trust 0.092 0.13 1550.371 0.319
γ11 Economical Value → Brand Trust 0.343 0.183 1550.104 0.052
γ12 Social Value → Brand Trust 0.177 0.305 1553.318 3.266
γ13 Emotional Value → Purchase Intention 0.283 0.304 1550.572 0.52
γ14 Economical Value → Purchase Intention 0.614 0.531 1552.306 2.254
γ15 Social Value → Purchase Intention 0.205 −0.008 1554.563 4.511
γ16 Brand Trust → Purchase Intention 0.021 0.149 1555.029 4.977***

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