Both Demand Planning and Supply Planning are distinct parts of UVN's Supply Chain Planning function.

Forecasts of future demand are the responsibility of the Demand Planner, who is responsible for first
identifying the factors that will affect the company, and then using this information to analyze and
anticipate the firm's future needs. Supply planners are informed of the projections in an actionable
fashion through the ERP system. Supply Planner takes input from the Demand Planner on projected
demand and synthesizes that information into material, manufacturing, and distribution schedules that
are viable given the limitations of UVN's Supply Chain. Everything from daily to annual plans and
timetables are included in this procedure. According to UVN's internal training materials, the
relationship between demand and supply planning is shown in Figure 13.

The sourcing function in UVN's Supply Chain begins with the identification of reliable suppliers and
continues through the control of incoming inventory and payments. The goal of UVN's Supply
Management process is to find the best suppliers for the company based on an analysis of the
company's needs and the external market. Unilever Vietnam's methodical approach to the Supply
Management process is seen in Figure 14.

Conversely, Inbound Logistics is concerned with the transportation and receiving of materials from the
designated suppliers under a contract framework. There are four main pieces of data that are required
to have a legally binding contract. Timing of material deliveries from suppliers to Unilever Vietnam's
storage facilities is emphasized, as are the safety measures that suppliers' delivery staff must take upon
arrival at Unilever Vietnam's facilities. Prior to suppliers' delivery staff reaching Unilever Vietnam's
warehouses, the two parties will have agreed upon a price, and that price will be reflected on the deliver
invoice. The term of the contract indicates how long Unilever Vietnam plans to continue doing business
with the supplier. Unilever Vietnam's ability to place orders with suppliers is limited by the contract
quantity. Fig. 15 depicts Unilever Vietnam's incoming logistics procedure.

After being acquired, raw materials become packaged goods ready for shipment to retailers and end
users. Production lines, workers, and machines all have a role in the processing phase, which transforms
raw materials into finished goods. Important processes including buffering of materials, regular
assessment of equipment capacity, and machine maintenance are required to maintain costs from
machine changeover to a minimum and ensure that production lines can operate continuously. When it
comes to packaging, machines are used to apply flexible film (laminated and stretch film) on
intermediate items before being placed in paper boxes and sealed with tape by hand. As soon as it is
done, these containers may be used for inventory.

Deliver ensures that completed goods can be supplied on time to Unilever Vietnam's partners and
consumers in enough quantities and quality, and that customers and consumers are happy with the
products and service provided by Unilever Vietnam. Distribution Management coordinates the transport
of final products from the manufacturing facility to the end users. The manufacturing warehouse is
where completed items are stored temporarily after packing. The final products are then sent to one of
three central distribution centers, or directly to the retail locations of UVN's retail partners. The final
products are subsequently sent to either retail stores or regional distribution centers. When anything
goes wrong with a product or service, it's crucial that the Supply Chain hears about it from unhappy
customers as quickly as possible so that they can implement a fix.