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Define the three types of messages outlined in Chapter 2.

Describe a situation in which you

found yourself communicating with someone else that contained these three types of messages.

In addition to this task, please include a vocabulary list of unfamiliar words from the required

readings and provide definitions. Remember to cite the sources of these definitions

Vuong Dang

Gustavo Zavala

BUS 1105-01 - AY2023-T1

09/13/2022

Learning journal 2

My parents instilled in me from a very young age the importance of being honest in both what I

say and what I intend.

The key to effective communication and to being understood by others is to ensure that you are

conveying the intended meaning to other people. In point of fact, we hear individuals complain

all the time that they didn't mean what others believed they meant and that their audience

misinterpreted their message; nevertheless, the fault was really with the way that they articulate

their message. Understanding the distinctions between the main, secondary, and auxiliary

messages is essential to making efficient use of verbal communication. These messages may be

broken down into three categories: primary, secondary, and auxiliary (McLean, 2010).

To begin, key messages are those that are purposefully sent, both verbally and nonverbally

(McLean, 2010).

To put this another way, key messages are seen to be those in which we provide information in a

manner that is unambiguous and gets to to the point. For example, the degree of corruption in my
native country is incredibly high. As a result, if you are stopped over by the police, they may ask

you to pay a little cash bribe in exchange for the promise that they would let you go without

issuing a ticket or even keeping a record of the incident. Sometimes, they will tell you clearly

and deliberately that the fine is going to be a certain amount; but, if you pay them in cash fifty

percent of that amount, you will be able to depart without facing any penalties. A main message

would look something like this.

The inadvertent information, both verbal and nonverbal, is what is meant to be understood as the

secondary message (McLean, 2010). In other words, secondary messages are how our audience

could understand our core messages depending on how we say things, how we present ourselves,

and several other aspects. In contrast to the major message example, the police may sometimes

indicate by their tone of voice that you may pay them one-half of the fine in cash and go away

without further repercussions. For example, they will accuse you of doing this and that, and then

they will inform you that it is a violation. After that, they will ask you what you plan to do about

it, alluding to the possibility of a little monetary bribe.

Last but not least, the term "auxiliary messages" refers to the methods in which a core message

might be delivered either intentionally or unintentionally. A person's tone of voice, their

demeanor, and the speed at which they speak are only some of the many characteristics that

might convey auxiliary signals (McLean, 2010). In light of the fact that the police in my home

country have been the focus of my previous two instances, I will continue in that vein and write

about a third case that relates to the same topic. Some law enforcement personnel will alter the

tone of their voice and their demeanor, and they may even flash a friendly smile, all with the

intention of conveying the message that the situation is not serious, that everything is fine, and

that you may be released in exchange for a small monetary reward.


Overall, I think that once a person figures out and begins working and formulating messages in a

way that doesn't send unintentional messages the person doesn't want to send and sends

messages he or she wants to send, the audience will stop forming negative impressions of the

person's messages. This is because the person will be working and formulating messages in a

way that doesn't send unintentional messages the person doesn't want to send.

Because of this, the quality of communication as a whole will improve, and this improvement

will have a beneficial effect on a person's life in general as well as their professional life.

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