ONLINE SHOPPING MANAGEMENT PROJECT

SUBMITTED BY
NAME – MANSHI KUMARI
REGISTRATION NUMBER -12116064
SECTION-K21SB
ROLL NUMBER -73

SUBMITTED TO:
MR. MUNISH KATOCH
Abstract

This project is an ecommerce based website for online shopping

through the internet .The project objective which is delivered
the online shopping system application into the internet .This
project is an attempt to provide the advantage of online
shopping to customers of areal shop. It helps buying the
products in the shop anywhere through the internet by using an
ecommerce website. Thus the customer will get the services of
online shopping and home delivery from this favorite shop. This
system could be implemented to any kind of shop in the locality
or to the multinational branded shops having retail outlet
chains
.If the shops are providing an online portal where their
customers can enjoy easy shopping from anywhere the shops
would not be losing any more customers to the trending
online shop such as Flipkart, Amazon, Nykaa , Ajio ,Myntra etc.
Since the services should be available in the internet it is easy
to accessible and available always. In this system, it allows
customers to directly buy goods or services from a seller over
the internet using a web browser. Consumer find a product of
interest by visiting the website of the retailer directly or by
searching among alternative vendors using shopping search
engine, which displays the same product availability and
pricing at different retailers.
Acknowledgements

First of all, I would like to be grateful to the almighty, for

giving me the strength to carry on this project and
finishing it with given time. I would like to show my
greatest appreciation to my project supervisor. The
guidance and support received from him for this project
was vital for the success of the project. I am also thankful
for him continuous feedback and encouragement
throughout this project. Afterwards comes my family for
supporting me. In every aspect of my life they were the
people who encouraged me to never give up, to keep
going. My heart is thanks to my father, mother and
brother.
 Table of content
1.CHAPTER OVERVIEW OF E-COMMERCE WEBSITE

1.1 Introduction
1.2 Objectives

1.3 Advantages of online shopping

1.4 Convenience of online shopping
1.5 Limitations
1.6 Literature Review of Ecommerce Website
CHAPTER 2 SPECIFICATION EVALUATION AND FACTORS
OFE-COMMERCE

2.1 Description
2.2 Basic specifications of E-commerce website
2.3 The factors that contribute to the process of project
selection
2.4 Description of Project
3.E R DIAGRAM
4.SQL QUERIES
CHAPTER OVERVIEW OF E-COMMERCE WEBSITE
1.1
Introduction
This e-commerce website project the detail planning of
ecommerce website. It is complete project development
lifecycle includes feasibility of the system, testing techniques
required to implement for timely delivery of the system. This
report focuses main on the methodology of the software
development life cycle for an e-commerce website. It is a
researched document within given criterion. The point of view
used in this report as a project manager that focuses mainly on
planning of project to execute in proper way. This document
contains the basic requirements to formulate project, approval
and all regarding management of the project.
1.2 Objectives
At present, E-Commerce is the most vast and popular
business sector. It’s an online buying and selling process
so its needs are as simple as the business means.
Customer reaching, High Sales, Products quality and on
time delivery are some of the needs of any E-commerce
business. And when we talk about its objectives so

basically its objectives are for fulfilling its needs

Objectives are:

• High Reachability
- The main objective and at the same time need is
traction on your web store. if you are selling products
online what you require are customers. If you are getting
good reachability then business will definitely grow.
 • High Conversions
- if people are coming on web store and purchasing
something thenit will calculate as conversions and from
the number of people who are buying stufffrom web
store we can calculate the conversion rate.
Customer satisfaction-Customer is the main
part of any E-commerce business so itsvery important to
make customer happy and satisfied. By providing quality
and desirable products, on time delivery, 24*7 customer
support, and timely sale & best deal offers can make
customer happy.

• Social popularity
Unless and until we are not famous and popular among
people we cannot establish our brand. social presence
with Omni channel & Digital marketing is essential for
any E-commerce business.
1.3 Advantages of online shopping
Due to rapid growth of technology, business
organizations have switched over from the traditional
method of selling goods to electronic method of selling
goods. Business organizations use internet as a main
vehicle to conduct commercial transactions. Online
stores do not have space constraints and a wide variety
of products can be displayed on websites. It helps the
analytical buyers to purchase a product after a good
search.

1.4 Convenience of online shopping

Customers can purchase items from the comfort of their
own homes or work place. Shopping is made easier and
convenient for the customer through internet. It is also
easy to cancel the transactions. The following factors
which motivate the online shoppers to buy products
online.
1.Saves time and efforts.
2. Convenience of Shopping at home.
3. Wide variety / range of products are available.
4. Get detailed information of the product.
5. We can compare various models / brands.
 • No pressure shopping
Generally, in physical stores, the sales representatives try
to influence the buyers to buy the product. There can be
some kind of pressure, whereas the customers are not
pressurized in any way in online stores.

• Online shopping saves time

Customers do not have to stand in queues in cash
counters to pay for the products that have been
purchased by them. They can shop from their home or
work place and do not have to spend time traveling.

• Comparisons
Companies display the whole range of products offered
by them to attract customers with different tastes and
needs. This enables the buyers to choose from a variety
of models after comparing the finish, features and price
of the products on display . Availability of online shop
.The mall is open on 365 x 24 x 7. So, time does not act as
a barrier, wherever the vendor and buyers are.
1.5 Limitations
Ease of use is the prime reason that the success of
ecommerce. Though internet provides a quick and easy
way to purchase a product, some people prefer to use
this technology only in a limited way. They regard
internet as a means for gathering more information
about a product before buying it in a shop .Some people
also fear that they might get addicted to online shopping
.The major limitations of online shopping are as follows.

• Delay in delivery
Long duration and lack of proper inventory management
result in delays in shipment. Though the duration of
selecting, buying and paying for an online product may
not take more than 15 minutes; the delivery of the
product to customers doorstep takes about 1-3 weeks.
This frustrates the customer and prevents them from
shopping online.
 • Lack of significant discounts in online shops

Physical stores offer discounts to customers and attract

them so this makes it difficult for e tailers to compete
with the offline platforms. Lack of touch and feel of
merchandise in online shopping Lack of touch-feel-try
creates concerns over the quality of the product on offer.
Online shopping is not quite suitable for clothes as the
customers cannot try them on.

• Lack of interactivity in online shopping

Physical stores allow price negotiations between buyers

and the seller. The show room sales attendant
representatives provide personal attention to customers
and help them in purchasing goods. Certain online
shopping mart offers service to talk to a sales
representative.
 • Lack of shopping experience

The traditional shopping exercise provides lot of fun in

the form of show-room atmosphere, smart sale
attendants, scent and sounds that cannot be experienced
through a website. Indians generally enjoy shopping
.Consumers look forward to it as an opportunity to go
out and shop .Lack of close examination in online
shopping
A customer has to buy a product without seeing actually
how it looks like. Customers may click and buy some
product that is not really required by them. The
electronic images of a product are sometimes misleading.
The color , appearance in real may not match with the
electronic images . People like to visit physical stores and
prefer to have close examination of good, though it
consumes time. The electronic images vary from physical
appearance when people buy goods based on electronic
images.
 • Frauds in online shopping

Sometimes, there is disappearance of shopping site itself.

In addition to above, the online payments are not much
secured. So, it is essential for e-marketers and retailers to
pay attention to this issue to boost the growth of
ecommerce. The rate of cybercrimes has been increasing
and customers credit card details and bank details have
been misused which raise privacy issues . Customers
have to be careful in revealing their personal
information. Some of the e-tailers are unreliable . Overall
limitation is that if the server becomes down, or if there
was no internet connection available.
1.6 Literature Review of Ecommerce Website
An Ecommerce website is a program that lets build, customize, and run an online
store. A complete Ecommerce solution and the best Ecommerce sites will come
with the tools to walk through the entire process: hosting, design , pricing and
payment options, marketing tools and reports. These are the signs that will be
using the best Ecommerce platform available. Many E-shop site builders ready-to-
use, while others come with HTML for more seasoned web designers. Check for
must-have features such as payment security and sales reports . Also, be sure to
provide enough payment and shipping options for customers, and look closely at
tools such as the ability to create discounts , loyalty programs, or gift-wrap
options on website. Not all website builders will offer the same options, and some
may charge for extras .All of these considerations effect the success of your online
shop and how will sell online .Finally, go with a program that is easy to use and
has a solid customer support team.
A well designed builder should be simple yet effective. The less time have to
spend figuring out the program, the more time will have to run business . Over
the past several years, Ecommerce has transformed how people buy and sell
online. The Internet provides a fast and easy way for people to purchase things
without having to visit an actual store. An online store can reach customers
anywhere in the world. In fact, online shopping has become so popular that many
vendors sell only online with no physical location. Ecommerce also facilitates the
purchase of digital media such as downloadable music and movies: with no
physical product, vendors can boast truly instant delivery. There are many
Ecommerce companies ,and its important to understand which of the best
Ecommerce sites let online shop flourish as sell online .Today's Ecommerce site
take all of these factors into account for Ecommerce website. Many programs are
designed to accommodate the sale of both physical and downloadable products.
In addition, online businesses are quickly evolving to face times of economic
hardship by offering steeper discounts, flat-rate shipping, loyalty programs , and
other perks. Many Ecommerce site builders and the best Ecommerce platform
options make it easy to run promotions and keep customers happy. Finally,
although the boom in online sales has also opened a potential avenue for fraud
and scams, site-builders have managed to stay ahead by offering top-of-the-line
site protection.
CHAPTER 2 SPECIFICATION EVALUATION AND
FACTORS OFE-COMMERCE
2.1
Description
Any member can register and view available products
.Only registered member can purchase multiple products
regardless of quantity. Contact Us page is available to
contact Admin for queries .There are three roles
available: Visitor, User and Admin .Visitor can view
available products .User can view and purchase products
.An Admin has some extra privilege including all privilege
of visitor and user .Admin can add products, edit product
information and add/remove product .Admin can add
user, edit user information and can remove user.
2.2 Basic specifications of E-commerce website

Effective content management for make and change

pages Online retailing One administrators Site members
and content subscription Profile management Online
ordering Accounting/payments Contact form Site search
as the part of planning, the complete website is divided
in above specification. The website is design according to
these specifications. The website will provide complete
solution. The basic flow of web application goes to user
registration, purchasing & payment. It provides a great
way to show and sell their products from one end to
another end to another end of the region. It will provide
to sell products over the world. The delivery system will
require developing according to that.
2.3 The factors that contribute to the process of project
selection
Shopping over the internet is the trend and as well requirement of today. Most of
sellers make their product available to sell over internet using the various
ecommerce websites. It can lead them great outcome in terms of increasing their
sale and profits. The following factors are contribute website for development

• It allows 24x7 availability of products and selling options .

• The shopping of the products is just 2 clicks away from users which is quite
easy .
• It can manage pool of customers at a time without an hesitation and
discomfort with faster access for the products selection .
• Customer hospitality with fewer efforts. Only better and great service
required .
• It will allow all customers details about new products .
• Accurate details of sales, profit, loss. i.e. all accounting management is easy
• Communication with the large numbers of seller across the region, which is
great in making network .
• The site will provide facility of maximum flexibility in choosing, payment
and delivery.
For the successful implementation of e-commerce application specification and procedures required to
be clear. The project specifications of the proposed system are defined in the earlier part of the report.
This section covers the procedures to be follower in the system. In the proposed shopping mall, the
external structure refers to the structure of the website and the internal structure of the website refers
to the structure of the website and the internal structure of the website refers to the shopping
categories available in the portal. The structure of website is a key procedure that is to be applied. To
buy a product, user will get a product in shopping cart to make a payment. A shopping cart tool is
provided to buy product from different categories and manage the list. To understand the
procedural follow of proposed ecommerce website:
Step 1:
User visits to the website to buy or see the available
products.

Step 2:
User can find product according to the category.
The product is managed according to the category.
Step 3:
It can search the product from the overall catalogue.
Step 4:
For a chosen product, user click on it, a page is open
with the detail description of the product.
Step 5:
If user wish to buy a product, app system will take it to
the shopping cart. If user is not sign in the system then it
is required to sign in first.

Step 6:
If user is new to system then he will have to follow a
sign up procedure.
Step 7:
After sign in & Authentication, user can choose to buy
more, manage cart and payment & delivery option.
2.4 Description of Project:
This is a small project for Online Shopping System. The basic idea is that
the customers can buy products using online. And the administrator can
enter the name and generate the receipt of the purchased product and
the administrator can also view the yearly, monthly, and daily reports
of the products. This project is an attempt to provide the advantages of
online shopping to customers of a real shop. It helps buying the
products in the shop anywhere through internet by using an android
device. Thus, the customer will get the service of online shopping and
home delivery from his favorite shop. This system can be implemented
to any shop in the locality or to multinational branded shops having
retail outlet chains. The central concept of the application is to allow
the customer to shop virtually using the Internet and allow customers
to buy the items and articles of their desire from the store. The
information pertaining to the products are stores on the MySQL
database. The Server process the customers and the items are shipped
to the address submitted by them. The system was designed
into two modules, first is administrator who maintains and updates the
information of the product. And the second is customer who wish to
buy products. Order which are placed by the customer, will store into
the database and according to the order detail, bill will be generated
and the payment will be paid by the customer. According to our system,
administrator can view the different records of the products, orders, bill
details and the payments. Like, year wise order details, day wise placed
orders, maximum pay mode used by customers , over all order details ,
etc.
3.E R DIAGRAM
Stored Procedures : (1). This procedure will insert the product details
into the ‘order_detail’ table. Only those customer can add the data
who has placed the order.
2) . This procedure will generate the bill of a
customer based on the products.
3 ) .This procedure will display the year wise
order details to the administrator.
(4). This procedure will display the customer id
wise bill detail to the customer.
(5). This procedure will take bill id and the payment mode
input from the customer and according to that insert the data
into the payment table and according to the bill total amount ,
offer discount will be generated and display the final amount.
6). This procedure will display the
(

payment_mode which was more used by the

customers

.
(7) . This procedure will display the product which
was highest sold.
(8). This procedure will display the product which
was highest return by the different or same
customers.
9). This procedure will manage the products
(

which are in the shopping Cart. As soon as the

shopping cart product will add into the order
detail, the product will be delete from the
shopping cart.
Delimiter $
drop procedure manage_shopping_cart$
create procedure manage_shopping_cart(in pid int, in cid int)
begin
delete from shopping_cart where prod_id = pid and cust_id=
cid;

end$
Call manage_shopping_cart$

NOTE: This procedure is being called from the trigger (i.e.

after insert onorder_detail).
(10). This procedure will display the overall order
details based on year and month.
(11). This procedure will display the list of top 3
customers who orders more frequently.
(12). This procedure will display top 3 customers
who spends more money for purchasing the
products.
Stored Function : This function will return the
number of orders placed in a given day.
Stored Triggers :
(1). This trigger will fire after insert on the order detail table.
This trigger Will update the total amount value in the order
table, update the, Product quantity in the product table and
insert data into the bill details.
(2). This trigger will fired if the customer’s desired
quantity is greater than the total available quantity.
(3). This trigger will update the payment status
after the payment make by the customer.
(4). This trigger will update the product quantity in the
product table after the order return.

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