RCU Log File Removal Summary

2022-07-18 08:28:07:461 RCU Version: 20.2.0.
25
2022-07-18 08:28:07:461 Receiver Version:
2022-07-18 08:28:07:461 ExtractConfigFile Entry
2022-07-18 08:28:07:461 ExtractConfigFile Creating config.xml
2022-07-18 08:28:07:461 ExtractConfigFile Exit
2022-07-18 08:28:07:461 CConfiguration::ParsePlugins Entry
2022-07-18 08:28:07:461 CConfiguration::ParsePlugins succeeded
2022-07-18 08:28:07:461 CConfiguration::ParseUpgradeCodes Entry
2022-07-18 08:28:07:466 CConfiguration::ParseUpgradeCodes succeeded
2022-07-18 08:28:07:466 CConfiguration::ParseProcessesAndServices Entry
2022-07-18 08:28:07:466 CConfiguration::ParseProcessesAndServices succeeded
2022-07-18 08:28:07:466 CConfiguration::ParseFiles Entry
2022-07-18 08:28:07:471 CConfiguration::ParseFiles Succeeded
2022-07-18 08:28:07:471 CConfiguration::ParseRegistry Entry
2022-07-18 08:28:07:471 CConfiguration::ParseRegistry Succeeded
2022-07-18 08:28:07:471 CReceiverCleanup::UninstallPlugins Entry
2022-07-18 08:28:07:471 CReceiverCleanup::UninstallPlugins Exit
2022-07-18 08:28:07:471 CReceiverCleanup::UninstallTrolleyExpress Entry
2022-07-18 08:28:07:486 CReceiverCleanup::UninstallTrolleyExpress Exit
2022-07-18 08:28:07:486 CReceiverCleanup::TerminateProcesses Entry
2022-07-18 08:28:07:631 CReceiverCleanup::TerminateProcesses Exit
2022-07-18 08:28:07:631 CReceiverCleanup::UninstallMsiProducts Entry
2022-07-18 08:28:07:636 CtxUsbM Driver is present
2022-07-18 08:28:07:641 CtxUsbM Driver delete failed with error: 5
2022-07-18 08:28:07:641 CReceiverCleanup::UninstallMsiProducts ComponentName:
webhelper, Upgrade Code: {DF1A9B33-DD88-4712-9922-CB01B3AB1C6A}, Product Code:
{36944C35-E8D0-4194-9338-F5CB67981EBA}
2022-07-18 08:28:07:701 CReceiverCleanup::UninstallMsiProducts: Error: uninstall
product {36944C35-E8D0-4194-9338-F5CB67981EBA} failed. Error Code: 1618
authmanager, Upgrade Code: {FE5C3BC9-611B-41CC-AC01-69C6F4717206}, Product Code:
{4E9DE55F-FFC0-4353-8870-D543143794D3}
product {4E9DE55F-FFC0-4353-8870-D543143794D3} failed. Error Code: 1618
vd3dclient, Upgrade Code: {C9170C32-D2ED-4099-8F44-6E14593DF1B9}, Product Code:
{173F2393-E300-42C4-BBAD-C24F8425F133}
product {173F2393-E300-42C4-BBAD-C24F8425F133} failed. Error Code: 1618
desktopviewer, Upgrade Code: {448F1A02-A7B4-4DA5-834F-0C0E04FFEDCB}, Product Code:
{F0426054-0BED-4AEF-83E6-D4ACE987958D}
product {F0426054-0BED-4AEF-83E6-D4ACE987958D} failed. Error Code: 1618
genericusb, Upgrade Code: {70755658-255B-4EA6-BF8F-7188BDCFF7D0}, Product Code:
{F29DA9FC-6246-49F0-B084-7D400294D16E}
product {F29DA9FC-6246-49F0-B084-7D400294D16E} failed. Error Code: 1618
ica32pkg, Upgrade Code: {94F321B9-45B0-4125-970D-DE3D98CBCA1C}, Product Code:
{96D5A0F7-888A-476E-9DC5-D0A951A3B5B0}
product {96D5A0F7-888A-476E-9DC5-D0A951A3B5B0} failed. Error Code: 1618
riinstaller, Upgrade Code: {D64F3971-283B-45E8-8D25-0DC06ED6D91E}, Product Code:
{05CFD338-CDB6-426F-9268-6892022D8B95}
product {05CFD338-CDB6-426F-9268-6892022D8B95} failed. Error Code: 1618
2022-07-18 08:28:07:866 CReceiverCleanup::UninstallMsiProducts Exit
2022-07-18 08:28:07:866 CReceiverCleanup::RemoveServices Entry
2022-07-18 08:28:07:866 CReceiverCleanup::RemoveServices: Error: OpenSCManager
failed, error 5
2022-07-18 08:28:07:866 CReceiverCleanup::RemoveFiles Entry
2022-07-18 08:28:08:461 CReceiverCleanup::RemoveFilesRecursively: Deleting C:\
Program Files (x86)\Common Files\Citrix\WindowsAppRHelper.dll: retry
ProgramData\Citrix\Citrix Receiver*\: retry
ProgramData\Application Data\Citrix\Citrix Receiver: retry
Program Files (x86)\Citrix\ICA client: retry
2022-07-18 08:28:12:873 CReceiverCleanup::RemoveFiles Exit
2022-07-18 08:28:12:873 CReceiverCleanup::RemoveRegistryEntries Entry
2022-07-18 08:28:12:873 CReceiverCleanup::LoadUserProfiles: Load user profile for
***** succeeded
***** succeeded
***** succeeded
***** succeeded
***** succeeded
2022-07-18 08:28:12:913 CReceiverCleanup::LoadUserProfiles: Load user's COM profile
for ***** succeeded
2022-07-18 08:28:12:913 CReceiverCleanup::RemoveRegistryValues Entry
2022-07-18 08:28:12:913 CRegistryKey::Open:RegOpenKeyEx: failed for key name:
Software\Microsoft\Windows\Currentversion\Run with error: 5
Software\Microsoft\Windows\Currentversion\Run with error: 5
Software\Citrix\Installer with error: 5
Software\Citrix\Installer with error: 5
2022-07-18 08:28:12:913 CRegistryKey::Open:RegOpenKeyEx: failed for key
name: .DEFAULT\Software\Microsoft\Windows\Currentversion\Run with error: 5
2022-07-18 08:28:12:913 CRegistryKey::Open:RegOpenKeyEx: failed for key name: S-1-
5-19\Software\Microsoft\Windows\Currentversion\Run with error: 5
name: .DEFAULT\Software\Microsoft\Windows\Currentversion\Run with error: 5
name: .DEFAULT\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\
Compatibility Assistant\Store with error: 5
5-18\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility
Assistant\Store with error: 5
name: .DEFAULT\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\
Compatibility Assistant\Store with error: 5
5-18\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility
Assistant\Store with error: 5
SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders with error: 5
Software\Microsoft\Windows\CurrentVersion\UFH\ARP with error: 5
Software\Microsoft\Windows\CurrentVersion\UFH\ARP with error: 5
SYSTEM\CurrentControlSet\Control\NetworkProvider\ProviderOrder with error: 5
SYSTEM\CurrentControlSet\Services\bam\UserSettings\S-1-5-18 with error: 5
SYSTEM\CurrentControlSet\Services\bam\UserSettings\S-1-5-21-2781703666-3337875241-
3258989298-1001 with error: 5
SYSTEM\CurrentControlSet\Services\bam\UserSettings\S-1-5-90-0-1 with error: 5
3258989298-1001 with error: 5
3258989298-1001 with error: 5
3258989298-1001 with error: 5
3258989298-1001 with error: 5
2022-07-18 08:28:12:928 CReceiverCleanup::RemoveRegistryValues Exit
2022-07-18 08:28:12:928 CReceiverCleanup::RemoveProductCodesFromRegistry Entry
2022-07-18 08:28:12:933 CReceiverCleanup::RemoveRegistryKeyPathAndSaveResult:
Error: Delete key HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\
{36944C35-E8D0-4194-9338-F5CB67981EBA} (Wow6432Node) failed with Error Code: 5
Error: Delete key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\
UpgradeCodes\33B9A1FD88DD21749922BC103BBAC1A6 failed with Error Code: 5
Error: Delete key HKLM\SOFTWARE\Classes\Installer\Products\
53C449630D8E491439835FBC7689E1AB failed with Error Code: 5
Error: Delete key HKLM\SOFTWARE\Classes\Installer\UpgradeCodes\
33B9A1FD88DD21749922BC103BBAC1A6 failed with Error Code: 5
Error: Delete key HKCR\Installer\Products\53C449630D8E491439835FBC7689E1AB failed
with Error Code: 5
Error: Delete key HKCR\Installer\UpgradeCodes\33B9A1FD88DD21749922BC103BBAC1A6
failed with Error Code: 5
{4E9DE55F-FFC0-4353-8870-D543143794D3} (Wow6432Node) failed with Error Code: 5
UpgradeCodes\9CB3C5EFB116CC14CA10966C4F172760 failed with Error Code: 5
F55ED9E40CFF353488075D344173493D failed with Error Code: 5
9CB3C5EFB116CC14CA10966C4F172760 failed with Error Code: 5
Error: Delete key HKCR\Installer\Products\F55ED9E40CFF353488075D344173493D failed
with Error Code: 5
Error: Delete key HKCR\Installer\UpgradeCodes\9CB3C5EFB116CC14CA10966C4F172760
{173F2393-E300-42C4-BBAD-C24F8425F133} (Wow6432Node) failed with Error Code: 5
UpgradeCodes\23C0719CDE2D9904F844E64195D31F9B failed with Error Code: 5
3932F371003E4C24BBDA2CF448521F33 failed with Error Code: 5
23C0719CDE2D9904F844E64195D31F9B failed with Error Code: 5
Error: Delete key HKCR\Installer\Products\3932F371003E4C24BBDA2CF448521F33 failed
with Error Code: 5
Error: Delete key HKCR\Installer\UpgradeCodes\23C0719CDE2D9904F844E64195D31F9B
{F0426054-0BED-4AEF-83E6-D4ACE987958D} (Wow6432Node) failed with Error Code: 5
UpgradeCodes\20A1F8444B7A5AD438F4C0E040FFDEBC failed with Error Code: 5
4506240FDEB0FEA4386E4DCA9E7859D8 failed with Error Code: 5
20A1F8444B7A5AD438F4C0E040FFDEBC failed with Error Code: 5
Error: Delete key HKCR\Installer\Products\4506240FDEB0FEA4386E4DCA9E7859D8 failed
with Error Code: 5
Error: Delete key HKCR\Installer\UpgradeCodes\20A1F8444B7A5AD438F4C0E040FFDEBC
{F29DA9FC-6246-49F0-B084-7D400294D16E} (Wow6432Node) failed with Error Code: 5
UpgradeCodes\85655707B5526AE4FBF81788DBFC7F0D failed with Error Code: 5
CF9AD92F64260F940B48D70420491DE6 failed with Error Code: 5
85655707B5526AE4FBF81788DBFC7F0D failed with Error Code: 5
Error: Delete key HKCR\Installer\Products\CF9AD92F64260F940B48D70420491DE6 failed
with Error Code: 5
Error: Delete key HKCR\Installer\UpgradeCodes\85655707B5526AE4FBF81788DBFC7F0D
{96D5A0F7-888A-476E-9DC5-D0A951A3B5B0} (Wow6432Node) failed with Error Code: 5
UpgradeCodes\9B123F490B54521479D0EDD389BCACC1 failed with Error Code: 5
7F0A5D69A888E674D95C0D9A153A5B0B failed with Error Code: 5
9B123F490B54521479D0EDD389BCACC1 failed with Error Code: 5
Error: Delete key HKCR\Installer\Products\7F0A5D69A888E674D95C0D9A153A5B0B failed
with Error Code: 5
Error: Delete key HKCR\Installer\UpgradeCodes\9B123F490B54521479D0EDD389BCACC1
{05CFD338-CDB6-426F-9268-6892022D8B95} (Wow6432Node) failed with Error Code: 5
UpgradeCodes\1793F46DB3828E54D852D00CE66D9DE1 failed with Error Code: 5
833DFC506BDCF6242986862920D2B859 failed with Error Code: 5
1793F46DB3828E54D852D00CE66D9DE1 failed with Error Code: 5
Error: Delete key HKCR\Installer\Products\833DFC506BDCF6242986862920D2B859 failed
with Error Code: 5
Error: Delete key HKCR\Installer\UpgradeCodes\1793F46DB3828E54D852D00CE66D9DE1
2022-07-18 08:28:12:973 CReceiverCleanup::RemoveProductCodesFromRegistry Exit
2022-07-18 08:28:12:973 CReceiverCleanup::RemoveRegistryKeys Entry
5-19 with error: 5
5-20 with error: 5
5-19 with error: 5
5-20 with error: 5
5-19 with error: 5
5-20 with error: 5
5-19 with error: 5
5-20 with error: 5
Error: Delete key HKU\.DEFAULT\Software\Citrix\ICA Client failed with Error Code: 5
Error: Delete key HKU\S-1-5-18\Software\Citrix\ICA Client failed with Error Code: 5
Error: Delete key HKU\.DEFAULT\Software\Citrix\Plugins\{9FAB00CA-B032-4E4E-8D0C-
E3B35802335D} failed with Error Code: 5
Error: Delete key HKU\S-1-5-18\Software\Citrix\Plugins\{9FAB00CA-B032-4E4E-8D0C-
E3B35802335D} failed with Error Code: 5
5-19\Software\Classes with error: 5
Error: Delete key HKCR\.ica failed with Error Code: 5
Error: Delete key HKCR\WinFrameICA failed with Error Code: 5
Error: Delete key HKCR\Mime\Database\Content Type\application/x-ica failed with
Error Code: 5
Error: Delete key HKCR\Mime\Database\Content Type\application/x-ica; charset=euc-jp
Error: Delete key HKCR\Mime\Database\Content Type\application/x-ica; charset=ISO-
8859-1 failed with Error Code: 5
Error: Delete key HKCR\Mime\Database\Content Type\application/x-ica; charset=MS936
Error: Delete key HKCR\Mime\Database\Content Type\application/x-ica; charset=UTF-8
Error: Delete key HKCR\Mime\Database\Content Type\application/x-ica; charset=UTF8
Error: Delete key HKCR\Mime\Database\Content Type\application/x-ica;charset=euc-jp
Error: Delete key HKCR\Mime\Database\Content Type\application/x-ica;charset=ISO-
8859-1 failed with Error Code: 5
Error: Delete key HKCR\Mime\Database\Content Type\application/x-ica;charset=MS936
Error: Delete key HKCR\Mime\Database\Content Type\application/x-ica;charset=UTF-8
Error: Delete key HKCR\Mime\Database\Content Type\application/x-ica;charset=UTF8
Error: Delete key HKCR\Installer\UpgradeCodes\9b123F490B54521479D0EDD389BCACC1
Error: Delete key HKCR\IcaMimeFilter.IcaMimeFilterPP failed with Error Code: 5
Error: Delete key HKCR\IcaMimeFilter.IcaMimeFilterPP.1 failed with Error Code: 5
Error: Delete key HKCR\Citrix.ICAClient (Wow6432Node) failed with Error Code: 5
Error: Delete key HKCR\Citrix.ICAClient.2 (Wow6432Node) failed with Error Code: 5
Error: Delete key HKCR\Citrix.ICAClient.2.1 (Wow6432Node) failed with Error Code:
5
Error: Delete key HKCR\Citrix.ICAClient.2.10 (Wow6432Node) failed with Error
Code: 5
Error: Delete key HKCR\Citrix.ICAClient.2.11 (Wow6432Node) failed with Error
Code: 5
5
5
5
5
5
5
5
5
Error: Delete key HKCR\Citrix.ICAClientProp (Wow6432Node) failed with Error Code:
5
Error: Delete key HKCR\Citrix.ICAClientProp.2 (Wow6432Node) failed with Error
Code: 5
Error: Delete key HKCR\Citrix.ICAClientProp.2.1 (Wow6432Node) failed with Error
Code: 5
Code: 5
Code: 5
Code: 5
Error: Delete key HKLM\Software\Citrix\AuthManager (Wow6432Node) failed with
Error Code: 5
Error: Delete key HKLM\Software\Citrix\CitrixCAB (Wow6432Node) failed with Error
Code: 5
Error: Delete key HKLM\Software\Citrix\ICA Client (Wow6432Node) failed with Error
Code: 5
Error: Delete key HKLM\Software\Citrix\ReceiverInside (Wow6432Node) failed with
Error Code: 5
Error: Delete key HKLM\Software\Citrix\PluginPackages\XenAppSuite (Wow6432Node)
Error: Delete key HKLM\Software\Citrix\XenDesktop\DesktopViewer (Wow6432Node)
Error: Delete key HKLM\Software\Citrix\Receiver (Wow6432Node) failed with Error
Code: 5
Error: Delete key HKLM\Software\Citrix\Install\{94F321B9-45B0-4125-970D-
DE3D98CBCA1C} (Wow6432Node) failed with Error Code: 5
Error: Delete key HKLM\Software\Citrix\Install\ICA Client (Wow6432Node) failed
with Error Code: 5
Error: Delete key HKLM\Software\Citrix\Install\DesktopViewer (Wow6432Node) failed
with Error Code: 5
Error: Delete key HKLM\Software\Citrix\Install\ReceiverInsideForOnline
(Wow6432Node) failed with Error Code: 5
Error: Delete key HKLM\Software\Citrix\Install\MUI (Wow6432Node) failed with
Error Code: 5
Error: Delete key HKLM\Software\Citrix\Install\{70755658-255B-4EA6-BF8F-
7188BDCFF7D0} (Wow6432Node) failed with Error Code: 5
Error: Delete key HKLM\SOFTWARE\Classes\Citrix.ICAClient failed with Error Code: 5
Error: Delete key HKLM\SOFTWARE\Classes\Citrix.ICAClient.2 failed with Error Code:
5
Error: Delete key HKLM\SOFTWARE\Classes\Citrix.ICAClient.2.1 failed with Error
Code: 5
Code: 5
Code: 5
Code: 5
Code: 5
Code: 5
Code: 5
Code: 5
Code: 5
Code: 5
Code: 5
Error: Delete key HKLM\SOFTWARE\Classes\Citrix.ICAClientProp failed with Error
Code: 5
Error: Delete key HKLM\SOFTWARE\Classes\Citrix.ICAClientProp.2 failed with Error
Code: 5
Error: Delete key HKLM\SOFTWARE\Classes\Citrix.ICAClientProp.2.1 failed with Error
Code: 5
Code: 5
Code: 5
Code: 5
Error: Delete key HKLM\SOFTWARE\Classes\IcaMimeFilter.IcaMimeFilterPP failed with
Error Code: 5
Error: Delete key HKLM\SOFTWARE\Classes\IcaMimeFilter.IcaMimeFilterPP.1 failed with
Error Code: 5
20A1F8444B7A5AD438F4C0E040FFDEBC failed with Error Code: 5
23C0719CDE2D9904F844E64195D31F9B failed with Error Code: 5
9B123F490B54521479D0EDD389BCACC1 failed with Error Code: 5
9CB3C5EFB116CC14CA10966C4F172760 failed with Error Code: 5
UpgradeCodes\20A1F8444B7A5AD438F4C0E040FFDEBC failed with Error Code: 5
UpgradeCodes\23C0719CDE2D9904F844E64195D31F9B failed with Error Code: 5
UpgradeCodes\9B123F490B54521479D0EDD389BCACC1 failed with Error Code: 5
UpgradeCodes\9CB3C5EFB116CC14CA10966C4F172760 failed with Error Code: 5
UpgradeCodes\1793F46DB3828E54D852D00CE66D9DE1 failed with Error Code: 5
2022-07-18 08:28:14:040 CRegistryKey::ExportRegistryKeyAndSubkeys: Error for Subkey
- System\CurrentControlSet\Control\Class\{CF2A3345-050B-41D0-BAF5-CD558EFAAE3B}\
Properties, ErrorCode: 5
Properties with error: 5
Error: Delete key HKLM\System\CurrentControlSet\Control\Class\{CF2A3345-050B-41D0-
BAF5-CD558EFAAE3B} failed with Error Code: 5
2022-07-18 08:28:14:040 CRegistryKey::ExportRegistryKeyAndSubkeys: Error for Subkey
- System\CurrentControlSet\Control\Class\{60D8009B-9FF6-4655-A034-9CA945D817FF}\
Properties, ErrorCode: 5
Properties with error: 5
Error: Delete key HKLM\System\CurrentControlSet\Control\Class\{60D8009B-9FF6-4655-
A034-9CA945D817FF} failed with Error Code: 5
Error: Delete key HKLM\Software\Microsoft\Windows\Currentversion\Installer\
UserData\S-1-5-18\Components\5126722DDAA554F44888544883FD12BC failed with Error
Code: 5
Error: Delete key HKLM\Software\Microsoft\Internet Explorer\Extension
Compatibility\{238F6F83-B8B4-11CF-8771-00A024541EE3} failed with Error Code: 5
Error: Delete key HKLM\Software\Microsoft\Internet Explorer\Extension
Compatibility\{238F6F83-B8B4-11CF-8771-00A024541EE3} (Wow6432Node) failed with
Error Code: 5
2022-07-18 08:28:14:055 CReceiverCleanup::RemoveRegistryKeys Exit
2022-07-18 08:28:14:055 CReceiverCleanup::SearchAndRemoveRegistryKeys Entry
5-19\Software\Microsoft\Windows\CurrentVersion\Uninstall with error: 5
5-20\Software\Microsoft\Windows\CurrentVersion\Uninstall with error: 5
2022-07-18 08:28:27:214 CReceiverCleanup::SearchAndRemoveRegistryKeys Exit
2022-07-18 08:28:27:219 CReceiverCleanup::RemoveRegistryEntries Exit
2022-07-18 08:28:27:219 CReceiverCleanup::RemoveSSONProvOrder Entry
SYSTEM\ControlSet001\Control\NetworkProvider\Order with error: 5
SYSTEM\ControlSet001\Control\NetworkProvider\HwOrder with error: 5
2022-07-18 08:28:27:219 CReceiverCleanup::RemoveSSONProvOrder Exit
2022-07-18 08:28:27:219 CReceiverCleanup::PerformCleanup Exit
2022-07-18 08:28:30:600 UploadLogFiles : Manifest file C:\Users\USER\AppData\Local\
Temp\manifest.xml Added.
2022-07-18 08:28:30:600 UploadLogFiles : Archive file C:\Users\USER\Downloads\
ReceiverCleanupUtilityLogs\RcvrCleanupLogs_20220718_052827219.zip created.
2022-07-18 08:28:34:814 UploadLogFiles : Legal terms can not be aquired. ErrorCode:
900, StatusCode:
2022-07-18 08:28:34:814 UploadLogFiles : Retry 1
900, StatusCode:
900, StatusCode:

RCU Log File Removal Summary

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RCU Log File Removal Summary

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2022-07-18 08:28:07:461 RCU Version: 20.2.0.

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