TECHNICAL SERVICE BULLETIN

BULLETIN NUMBER: D074/D075/M044 – 036 07/31/2012

APPLICABLE MODEL:
LANIER – PRO C651EX/PRO C751EX/PRO C751
RICOH – PRO C651EX/PRO C751EX/PRO C751
SAVIN – PRO C651EX/PRO C751EX/PRO C751

SUBJECT: 5 MM WIDE BANDS AT 50 MM PITCH

SYMPTOM:
Bands approximately 5 mm wide appear in 50 mm pitch. See photo below.

Bands approx 5mm wide appear in 50mm pitch.

CAUSE:
When servicing the PCDU, never remove the Black Plastic Plate from the metal frame of the PCDU (see
next page). Removing this plate could result in sharp bands that appear in 50 mm pitch as shown in the
photo above.

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Tech Service Bulletin No. D074/D075/M044 – 036

DETAILS:
A Spring Plate is assembled to the Black Plastic Plate to conduct electrical bias from the heat sink to the
Development Roller. Removing this Black Plastic Plate could bend the Spring Plate and disable proper
contact between the Spring Plate and the Heat Sink, resulting in the sharp bands in 50 mm pitch like those
seen in the photo on page 1.

Spring pla te
Spring-Plate
Front view of the PCDU,
with the cover removed

D-

This D-cut hole connects to the

Development Roller.

Black plastic Plate

plate Front frame
Black Plastic Frame

Black Plastic Plate

This photo shows an example of a bent Spring Plate.

Bent
Normal

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