TECHNICAL SERVICE BULLETIN

BULLETIN NUMBER: D074/D075/M044 – 027 6/13/2012

APPLICABLE MODEL:
LANIER – PRO C651EX/PRO C751EX/PRO C751
RICOH – PRO C651EX/PRO C751EX/PRO C751
SAVIN – PRO C651EX/PRO C751EX/PRO C751

SUBJECT: LOW IMAGE DENSITY ON TRAILING EDGE

SYMPTOM:
Low image density approximately 10mm from the trailing edge of outputs.

CAUSE:
Nip of the bias roller and PTR is released earlier than the optimum timing.

ACTION:
Modify the value of SP1022-002 to delay the release timing of the nip.

• The value is recommended to be within the range of -70 to -120.

• As a side effect, this adjustment could cause higher chances of “shock jitter”.

The default value of SP1022-002 was modified (from -70 ms to -120 ms) on the following Engine firmware
version to reduce “shock jitter”:

• Copier: Version 1.60:04 (D0745404G) or newer

• Printer: Version 1.60:04 (M0445404E) or newer

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