SIGMA

Protocols, Commands and Integrations

SIGMA 9: Modules Supported 3
GPRS 3
Serial 3
TCP/IP 4

SIGMA 9: Commands 5
CAF 5
INTELBRAS 5
JFL 6
Pegasus 7
PPA 8
Tecnatel 9
VIAS 2000 9
ViaWEB 9

SIGMA Cloud: Modules Supported 10

GPRS 10
Serial 10
TCP/IP 10

SIGMA Cloud: Commands 12

CAF 12
Intelbras 12
JFL 13
PPA 17
ViaWEB 18

My Security: Commands 19
PGM* 19
Arm/disarm by PGM* 19
Arm/Disarm by panel 19

My Security: JFL panel configuration 21

Physical configuration 21
Central configuration 21
Modules configuration 21

SIGMA 9: Approved integrations 22

SIGMA Cloud: Approved integrations 24

 SIGMA 9: Modules Supported
Modules and panels homologated on SIGMA 9:

GPRS
● PPA
● Tecnatel - beta version
● Vias 2000 - beta version
● Pegasus - unencrypted communication
● Pegasus Nx TCP - unencrypted communication
● Intelbras
● Intelbras AMT4010 Smart
● CS
● CS V2 (CS Cloud)
● Vianet
● JFL Active 20
● JFL Active 20 V3
● JFL Active 32
● JFL M300
● JFL M300 ETH
● JFL M300+
● JFL Active 100 Bus
● JFL Vulcano
● CAF IP500-G
● DSC Fibro - only GS3125 module, Contact ID protocol, unencrypted communication
● Viaweb
● ECP
● PowerSeries NEO (image reception by SurGard System 5)
● Visonic
● Griffon

Serial
● Surgard
● Ademco 685
● MCDI
● Enigma
● Receptora GPRS
● Surgard System III
● KP DTRCI5000
● Bosch Conettix D6600/D6100
● DXNET (Ademco 685)
● Ademco MX8000 (Ademco 685 mode)
● KP LARS II
● Honeywell AlarmNet 7810iR
 ● Krypton MCDI
● PPA Relatus
● PKR3-6D
● Osborne Hoffman
● AES Multinet (Ademco)
● IGP 8000 (Surgard)
● Surgard Radionics Interface
● Surgard System III Radionics Interface

TCP/IP
● Surgard System III
● Nanomir
● ProtBR
● Nanocomm Receptor
● JFL Active Center
● JWM Guard System
● SurGard System 5: Includes image reception

RadioEnge - reception event through RadioEnge website (will not included on SIGMA)
Griffon - Not homologated yet

*Not released yet.

 SIGMA 9: Commands
CAF
The IP500-G commands supported on SIGMA 9 are:
● Request status
● Actuation
○ Output 1
■ Actuate
■ Disengage
○ Output 2
■ Actuate
■ Disengage
○ Phone line
■ Permanently switch to the central alarm
■ Temporarily switch to the central alarm
■ Switch to the IP500-G (simulated line)
■ Return to the initial setting
● Change IP1 temporarily

INTELBRAS
The Intelbras 2018 commands supported on SIGMA 9 are:
● Status of problems
● Remote activation/deactivation
○ Complete central
○ Partition A
○ Partition B
● General status
● Date and time adjustment
● PGM and buzzer outputs control
○ Buzzer and PGM outputs status
○ Turn off buzzer
○ Invert status PGM 1
○ Invert status PGM 2
● Temporary cancellation of zones
○ 48 zones
● Status of canceled zones
● Clear memory of violated zones

The Intelbras 4010 commands supported on SIGMA 9 are:

● Status of problems
● Remote activation/deactivation
○ Complete central
○ Partition A
 ○ Partition B
● General status
● Date and time adjustment
● PGM and buzzer outputs control
○ Buzzer and PGM outputs status
○ Turn off buzzer
○ Invert status PGM 1
○ Invert status PGM 2
● Temporary cancellation of zones
○ 48 zones
● Status of canceled zones
● Clear memory of violated zones
● Inverter PGM

JFL
The JFL Active 20/Active 100 commands supported on SIGMA 9 are:
● Arm/disarm
○ Partition A
○ Partition B
● PGM
○ Switch on/off PGM 1
○ Switch on/off PGM 2
○ Switch on/off PGM 3
○ Switch on/off PGM 4
● Inhibit zones
○ 20 zones
● Status
● Informations
● Date and time adjustment

The JFL M300 ETH commands supported on SIGMA 9 are:

● Download
● Cancel download
● Invert PGM
● Status

The JFL M300 commands supported on SIGMA 9 are:

● Download
● Cancel download
● Invert PGM 1
● Invert PGM 2 - not supported for model M300 Ultra
● Status
● Request IMEI
● Reset
The JFL Active 32 commands supported on SIGMA 9 are:
● Arm/disarm
○ Partition A
○ Partition B
○ Partition C
○ Partition D
● PGM
○ Switch on/off PGM 1
○ Switch on/off PGM 2
○ Switch on/off PGM 3
○ Switch on/off PGM 4
● Inhibit zones
○ 32 zones
● Status
● Informations
● Date and time adjustment

The JFL Active 20 V3 commands supported on SIGMA 9 are:

● Arm/disarm
○ Partition A
○ Partition B
● PGM
○ Switch on/off PGM 1
○ Switch on/off PGM 2
○ Switch on/off PGM 3
○ Switch on/off PGM 4
● Inhibit zones
○ 32 zones
● Status
● Informations
● Date and time adjustment

The JFL M300+ commands supported on SIGMA 9 are:

● Status
● PGM
○ Switch on/off PGM 1
○ Switch on/off PGM 2

Pegasus
The PEGASUS commands supported on SIGMA 9 are:
● Automatic control panel
● Connect panel to phone line
● Connect panel to virtual line
● Generate pulse in “Online” output
● Generate pulse in “No Phone Line” output
 ● Configure remote debugger
● Disable remote debugger
● Reboot panel
● Send file
● Send file and reboot

The PEGASUS NX TCP commands supported on SIGMA 9 are:

● Reboot
● Control alarm panel connection
○ Automatic
○ Manual - telephone line
○ Manual - virtual line
● Control remote debug
● Force ethernet as active interface
● Force modem as active interface
● Configure callback
● Force wifi as active interface
● Reset GPRS data counter

PPA
The MONITUS commands supporte on SIGMA 9 are:
● PGM
● Download
● Signal level

The Universal commands supporte on SIGMA 9 are:

● PGM
● Download

The MonIP commands supporte on SIGMA 9 are:

● PGM
● Download
● Signal level
● Type of connection
● Simcard identifier
● Callback

The ELLO commands supporte on SIGMA 9 are:

● PGM
● Download
● Signal level
● Simcard identifier
● Callback

The INFINIT commands supporte on SIGMA 9 are:

 ● PGM
● Download
● Signal level
● Type of connection
● Simcard identifier
● Rule
○ Status
○ Execute
● Callback

Tecnatel
The Tecnatel commands supported on SIGMA 9 are:
● On/off PGM 1
● On/off PGM 2

VIAS 2000
The VIAS 2000 commands supported on SIGMA 9 are:
● Turn on relay 1
● Turn off relay 1
● Turn on relay 2
● Turn off relay 2
● Download
● Upload

ViaWEB
The ViaWEB commands are not sent by SIGMA 9. To send commands to this panel its
necessary uses the manufacturer’s software with the proper configurations for each account.
 SIGMA Cloud: Modules Supported
Modules and panels homologated on SIGMA Cloud.

GPRS
● PPA
● DSC Fibro
● Alarm.com - through alarm.com site: the events are sent using DSC Fibro protocol
Ps: This module is available only on SIGMA Cloud and has no commands. The Alarm.com
will develop an exclusive communication protocol for Segware to attendance the different
type of his protocols.
● JFL
● Intelbras
● Viaweb
● CAF
● Pegasus
● PowerSeries NEO (image reception by SurGard System 5)
● Visonic

Serial
● AES Multinet (Ademco)
● Ademco 685
● Ademco MX8000 (Ademco 685 mode)
● Bosch Conettix D6600/D6100
● DXNET (Ademco 685)
● Enigma
● Honeywell 7810i
● IGP 8000 (Surgard)
● KP DTRCI5000
● KP LARS II
● Krypton MCDI
● MCDI
● Osborne Hoffman
● PKR
● PPA Relatus
● Receptora GPRS
● Surgard
● Surgard Radionics
● Surgard System III
● Surgard System III Radionics

TCP/IP
● SurGard System III
 ● Nanomir
● JFL Active Center
● SurGard System 5: Includes image reception

*Not released yet,

 SIGMA Cloud: Commands
CAF
The IP500-G commands supported on SIGMA Cloud are:
● Request status
● Activation outputs/switch phone line
○ Output 1
■ On
■ Off
○ Output 2
■ On
■ Off
○ Phone line
■ Activation outputs and switch phone line LT default
■ Switch phone line to alarm central
■ Switch phone line temporarily to alarm panel
■ Commut to selected phone line
■ Activation outputs and switch phone line LT restore
● Change IP temporarily

The IP500-D (VIANET) commands supported on SIGMA Cloud are:

● Request network status
● Monitoring status
● Triggering outputs
○ Output 1
■ Activate
■ Deactivate
○ Output 2
■ Activate
■ Deactivate
○ Output 3
■ Activate
■ Deactivate
○ Output 4
■ Activate
■ Deactivate
○ Phone line
■ Enable outputs simulated line
■ Enable outputs for external line

Intelbras
Ps: Intelbras manufacturer software - ​needs to use the Transmitter IP and the AMT Remote
configuration.
The Intelbras 2018 commands supported on SIGMA Cloud are:
● Problem status
● Remote activation/deactivation
○ Complete central
○ Partition A
○ Partition B
● General status
● Update date and time
● Output and siren control
○ Output and siren PGM status
○ Turn off siren
○ Invert PGM 1
○ Invert PGM 2
● Temporary zone cancel
○ 48 zones
● Canceled zone status - firmware version 4.5+
● Clean memory violated zones

The Intelbras 4010 commands supported on SIGMA Cloud are:

● Remote activation/deactivation
○ Complete central
○ Partition A
○ Partition B
○ Partition C
○ Partition D
● General status

JFL
Ps: JFL manufacturer software has no support.

The JFL Active 20 GPRS commands supported on SIGMA Cloud are:

● Status update
● Update date and time
● Arm/disarm
○ Partition A
○ Partition B
● PGM
○ Engage
■ PGM 1
■ PGM 2
■ PGM 3
■ PGM 4
○ Disengage
■ PGM 1
 ■ PGM 2
■ PGM 3
■ PGM 4
● Inhibit zones
○ 20 zones

The JFL Active 20 ULTRA commands supported on SIGMA Cloud are:

● Status update
● Update date and time
● Arm/disarm
○ Partition A
○ Partition B
● PGM
○ Engage
■ PGM 1
■ PGM 2
■ PGM 3
■ PGM 4
○ Disengage
■ PGM 1
■ PGM 2
■ PGM 3
■ PGM 4
● Inhibit zones
○ 20 zones

The JFL Active 20 ETHERNET commands supported on SIGMA Cloud are:

● Status update
● Update date and time
● Arm/disarm
○ Partition A
○ Partition B
● PGM
○ Engage
■ PGM 1
■ PGM 2
■ PGM 3
■ PGM 4
○ Disengage
■ PGM 1
■ PGM 2
■ PGM 3
■ PGM 4
● Inhibit zones
○ 20 zones
The JFL Active 20 CENTER commands supported on SIGMA Cloud are:
● Status update
● Update date and time
● Arm/disarm
○ Partition A
○ Partition B
● PGM
○ Engage
■ PGM 1
■ PGM 2
■ PGM 3
■ PGM 4
○ Disengage
■ PGM 1
■ PGM 2
■ PGM 3
■ PGM 4
● Inhibit zones
○ 20 zones

The JFL Active 8 ULTRA commands supported on SIGMA Cloud are:

● Status update
● Update date and time
● Arm/disarm
○ Partition A
○ Partition B
● Inhibit zones
○ 8 zones

The JFL Active 8 ULTRA V2 commands supported on SIGMA Cloud are:

● Status update
● Update date and time
● Arm/disarm
○ Partition A
○ Partition B
● Inhibit zones
○ 8 zones

The JFL Active 32 DUO commands supported on SIGMA Cloud are:

● Status update
● Update date and time
● Arm/disarm
○ Partition 1
○ Partition 2
○ Partition 3
○ Partition 4
 ○ Eletrifier
● PGM
○ Engage
■ PGM 1
■ PGM 2
■ PGM 3
■ PGM 4
○ Disengage
■ PGM 1
■ PGM 2
■ PGM 3
■ PGM 4
● Inhibit zones
○ 32 zones

The JFL Active 20 ULTRA/GPRS commands supported on SIGMA Cloud are:

● Status update
● Update date and time
● Arm/disarm
○ Partition 1
○ Partition 2
○ Eletrifier
● PGM
○ Engage
■ PGM 1
■ PGM 2
■ PGM 3
■ PGM 4
○ Disengage
■ PGM 1
■ PGM 2
■ PGM 3
■ PGM 4
● Inhibit zones
○ 22 zones

The JFL M300 commands supported on SIGMA Cloud are:

● Release phone line
● Block phone line
● Status
● Request IMEI
● Reset
● Invert PGM 1
● Invert PGM 2

The JFL M300 NEW VERSION commands supported on SIGMA Cloud are:
 ● Release phone line
● Block phone line
● Status
● Request IMEI
● Reset
● Invert PGM 1
● Invert PGM 2

The JFL M300 ULTRA commands supported on SIGMA Cloud are:

● Release phone line
● Block phone line
● Status
● Request IMEI
● Reset
● Invert PGM

The JFL M300 ETH commands supported on SIGMA Cloud are:

● Download
● Cancel download
● Invert PGM
● Status GPRS
● Update date and time

The JFL Vulcano 400 commands supported on SIGMA Cloud are:

● Update screen

The JFL M300+ commands supported on SIGMA Cloud are:

● Status GPRS

PPA
The Monicel MONITUS commands supported on SIGMA Cloud are:
● Download
● Signal level
● Version
● PGM

The Monicel Universal commands supported on SIGMA Cloud are:

● Download
● PGM

The MonIP commands supported on SIGMA Cloud are:

● Download
● SimCard ID
● Connection type
● Version
 ● Signal level
● PGM
● Phone company
● Callback

The Universal USB/ELLO commands supported on SIGMA Cloud are:

● Download
● SimCard ID
● Version
● Signal level
● Phone company
● SMS
● PGM
○ 1 to 8
● Callback

The INFINIT commands supported on SIGMA Cloud are:

This commands depends on hardware version.
● Download
● SimCard ID
● Connection type
● Version
● Signal level
● Phone company
● Panel type
● Partition status
(I32/I64 - version 01.08.03 or higher)
(I16 - version 3.0.5 or higher)
● Arm/disarm
○ Partition 1
○ Partition 2
○ Partition 3
○ Partition 4
(I32/I64 - version 01.08.03 or higher)
(I16 - version 3.0.5 or higher)
● PGM
○ Status
■ 32 rules
○ Execute
■ 32 rules
● Callback

ViaWEB
The ViaWEB manufacturer software needs the same configuration on SIGMA 9, configuring
the administration port and connect on IP configured in Transmitter.
 My Security: Commands
PGM*
● JFL Active 32 (​For PGM 2, 3 and 4 its necessary expansor module​)
● JFL Active 20 V3
● JFL Active 20 V1
● JFL Active 20 Ultra
● JFL Active 20 Ethernet
● JFL Active 8 Ultra (​This module has no PGM on hardware​)
● JFL M300+
● JFL M300
● JFL M300 Ultra
● JFL Active 100 Bus
● Intelbras 4010 (​Only implemented PGMs 1 to 3)​
● Intelbras 2018 E
● Intelbras 2018 EG
● ViaWeb VW16Z
● ViaWeb VW8ZETH
● Griffon (​32 PGMs)​ ****

Arm/disarm by PGM*
● JFL M300+
● JFL M300
● JFL M300 Ultra
● JFL M300ETH
● All Intelbras panels

Arm/Disarm by panel
● JFL Active 32
● JFL Active 20 V3
● JFL Active 20 V1
● JFL Active 20 Ultra
● JFL Active 20 Ethernet
● JFL Active 8 Ultra
● JFL Active 100 Bus
● Intelbras 4010
● Intelbras 2018 E
● Intelbras 2018 EG
● ViaWeb VW16Z
● ViaWeb VW8ZETH
 ● PPA INFINIT
● PowerSeries NEO
● Griffon****

*PGM is available only on SIGMA 9.

**Released only on Sigma Cloud.
***Not released yet.
****Released only on Sigma 9
 My Security: JFL panel configuration
Physical configuration
JFL Active 8
● Connect the panel "Zone 4" on input PGM module "NA";
● Connect the panel "Negative" on input PGM module "CM";
JFL Active 20
● Connect the panel "Zone 9" on input PGM module "NA";
● Connect the panel "Negative" on input PGM module "CM";

Ps:​ to arm different partitions is necessary to set the "Zone with end line resistor". Input a
resistor 2K2 to arm "Partition A" or a resistor 3K3 to arm "Partition B". The resistor should be
inserted between the input zone and PGM module "NA".

Central configuration
Active 8
● Zone 4 as "Input On";
Active 20
● Zone 9 as "Input On";
Both panels (Active 8 and Active 20)
● Options >Wired zone options:
○ Disable: “Zone with end-of-line resistor”;
○ Enable: “Enable the use of line reducer”;

Modules configuration
● Options > PGM configurations:
○ Work without retention;
○ Retention time of PGM 1 / 2: 2 seconds
 SIGMA 9: Approved integrations
ITFLEX
- URA
- X2 generation (not armed)
- X5 generation (disarm out of control)
- Recovering telephone recordings on the ITFlex server
- Calling by Webservices where SIGMA start the call executing an URL on ITFlex
Webservices.

JUNSOFT
- Client
- Client search: max answer per request = 100
- Input new clients: at here the characters with accents will be translated to characters
without accents
- Service order: always will send only the required informations and will be created to
the first partition (by Junsoft and client agreement)
- Update service order: will send only the required informations

RISCO GROUP
- GPRS panels

VIPPHONE
- URA + Client
- Identify client on calling reception

LIFE SOLUÇÕES
- Tracking
- Event reception for tracked client
- Localization receiving for tracked patrol car and client

EDAMATEC
- Client: ​SAN management system
- Client insert on SIGMA by Webservices
- Client search on Webservices to update SAN data;
Ps: on SIGMA every request set the new data received even when the data is empty or
blank. That’s why this integration doesn’t update data on SIGMA when the SAN is updated.

VIGITRACK
- Tracking
- Patrol car localization
FULLTIME
- Tracking

GIGA SECURITY
- Event reception

SYSTEMSAT
- Tracking

EGSYS
- Tracking

MAXTRACK
- Tracking

WIDETECH
- Tracking
- Events reception to tracking accounts
- Update coordinates to tracking accounts

SPAI
- Patrol

COMM5
- Events reception

FINDME
- Events reception

VAULT/ASSA ABLOY
- Events reception

QUATENUS
- Tracking

ENSA TECNOLOGIA
- Events reception
 SIGMA Cloud: Approved integrations

OPENS
- Click-to-call

TOTAL VOICE
- Click-to-call