WHS and Risk Management report.

Summary Of WHS briefing

Through the means of the briefing meeting with the staff, the main issue addressed has been
that of familiarizing the staff with the WHS measures they are expected to maintain within the
kitchen. In addition to informing them on the most common WHS aspects, the ways in which
they can report them to their supervisors has also been informed to them. For increased
convenience, the location of the forms, templates, and copies of the organizational policies
within the employees' lounge has also been informed, to ensure greater compliance with the
same.
Additionally, the content of the handouts has also been discussed in addition to providing them
a brief training on how to fill the kitchen HIC. Furthermore, recommendations have been made
by the staff regarding the training they deem is crucial for them while working within the
organization. As per the recommendations, it can be stated that the need for training on
maintaining posture and medical training on first aid is crucial. This can make the staff capable
of maintaining WHS within the kitchen.
Identification of non-compliance
Through the process of the meeting, no instances of non-compliance can be observed among
the staff.

Actions
Action I: Providing necessary training to the staff regarding ergonomics in working.
Ergonomics hazards are extremely common while working in food establishments and
organizations (Crawford et al. 2020). In this regard, providing training to the staff regarding
managing their ergonomic health by maintaining good posture while manual handling can be
extremely beneficial in maintaining staff WHS.
Action 2: Providing first aid and other essential medical care training to the staff.
Providing medical care to the staff can enable them to not only identify signs of injuries but also
provide immediate treatment. According to Astrazhynski & Sayanova (2020), this can help in
minimizing the seriousness of injuries and help in maintaining the health of the employees.
Blue Healer Café
Workplace Health and Safety Action Plan
Purpose
The purpose of this WHS Plan is to provide a framework for the introductions of a new WHS
Management System at Blue Healer. It should provide clarity on what activities are to be
undertake, and by when.
Roles and responsibilities
Managers and leaders are responsible for providing a workplace that is, as far as reasonably
practicable, safe and healthy workplace for workers and visitors, in particular in the areas of
their control.
Workers must take reasonable care for their own health and safety while they are at work and
take reasonable care that their acts or omissions do not adversely affect the health and safety of
other persons. They must comply, so far as they are reasonably able, with any reasonable
instruction given by the WHS Officer, as well as co-operating with any reasonable policy or
procedure which relates to workplace health and safety.
Identification of hazards and risks
Hazard and risk identification should be performed before each meeting or presentation using
the Hazard Identification Checklist.
Legal and other requirements
Employees and WHS representatives should have access to relevant WHS legal resources.
The Work Health and Safety Act 2011 is available at:

Work Health and Safety Act 2011 ([Link])

Australian/New Zealand standards (ASINZS) 4801 (2001) is available at:

[Link]

Australian/New Zealand Standards (ASINZS) 4804 (2001) is available at

[Link]

Objectives and targets

Outline the means and timeframe by which objectives and targets are to be achieved That there
are no workplace injuries That meeting rooms are assessed for hazards before being used. The
basic first aid can be provided to all staff.
Consultation
The participation of employees and their input to the WHS decision-making process is
fundamental to the successful implementation and sustainability of an effective WHS
Management System.
WHS should be an agenda item for all management and team meetings. WHS issues should be
discussed and evaluated openly. Questions and issues should be communicated directly with
the Operations Manager.
Employees should:
(a) be involved in the development, implementation and review of policies and procedures for
hazard identification, hazard/risk assessment and control of hazards/risks;
(b) be consulted where there are any changes that affect workplace WHS;
(c) select those who will represent them on WHS matters; and

(d) be informed as to who is/are their employee WHS representative(s) and specified management
representative(s).
Those representing the employees and employer shall receive appropriate training to undertake
effectively their involvement in the development, implementation and review of WHS arrangements
Open communication between workers and managers is important to ensuring a safe workplace.

Therefore, workers are encouraged to:

 ask questions relating to WHS

 bring up safety concerns
 make recommendations regarding WHS
 give regular feedback
 become involved in evaluation of safety issues
 participate in any WHS related problem-solving process.

It is important that workers help shape decisions about WHS particularly when:

 identifying hazards and assessing risks

 making decisions about ways to eliminate or minimise those hazards or risks
 proposing business changes that may affect the health and safety of workers
 purchasing of new equipment or substances
 developing or changing job tasks or safety procedures.

All workers are encouraged to raise any work health and safety concerns they may have with their
manager and/or Health and Safety Representative.

If the issue identified remains unresolved, it should be raised directly with the Operations Manager.

Measurement and Evaluation

The organisation shall establish, implement and maintain documented procedures to monitor and
measure on a regular basis the key characteristics of its operations and activities that can cause illness
and injury. The effectiveness of these measures shall be evaluated.

Key Performance Indicators:

 That a Hazard Identification Checklist is filled out before every meeting and presentation by the
person convening the meeting or conducting the presentation.
 That all Hazards identified are recorded in the Hazardous Incidents Register.
 That each workstation is assessed annually to using the Workspace WHS Checklist
 There should be one person in the café that is trained to perform basic first aid.
 That a questionnaire be sent to staff annually, asking them:
o Whether they consider themselves to be involved in the WHS process
o Whether they consider that WHS is being handled well at Blue Healer Café
o Whether they have had any negative WHS experiences over the year.

Where a failure in the WHS Management System is identified, this should be reported directly to the
Operations Manager.

Records and records management

The operations Manager is responsible for establishing a recording system for WHS documentation.

A WHS folder should be established under the Administration folder in the Blue Healer server.

All submitted Workspace WHS Checklists should be kept in this folder.

All submitted Hazard Inspection Checklists should be kept in this folder.

All Hazards identified and the procedures undertaken to rectify or minimize these should be recorded in
the Hazardous Incidents Register.

WHS audit

A yearly internal audit, carried out by the Operations Manager should include:

 A summary of WHS issues encountered by staff, clients and contractors over the year
 The extent to which objectives and targets have been met
 Summarize the results of the annual staff WHS questionnaire
 Any recommendations for changes to be made to the WHS Policy and Procedures.

Management review

The business's senior management should review the WHSMS annually, to ensure its continuing
suitability, adequacy and effectiveness.

This review will be based on the WHS audit carried out by the Operations Manager.

Resources

All necessary resources can be developed in-house.

Staff time for training and hazard inspections can be absorbed into scheduled work time.

Action Plan
Action Objective Key performance Responsibl Timeline
indicator e
1 WHS Policy and To develop a WHS Policy and Operations Within 7
Procedures workplace-specific Procedures finalised Manager days
developed in WHS Policy and following staff meeting, of staff
collaboration with Procedures that is and approved by meeting
staff and accepted and management. COMPLETE
management. supported by all
employees.

2 WHS Plan To develop a WHS Plan finalised Operations Within 7

developed in workplace-specific following staff meeting, Manager days
collaboration with WHS Plan that is and approved by of staff
staff and accepted and management. meeting
management. supported by all COMPLETE
Blue
Healer employees.
3 Create fact sheet To develop fact Finalised prior to Operations Immediately
on Hazards and sheets to make WHS induction
risk control for info easily digestible
the and accessible to
kitchen staff

4 WHS Policy and Every staff member Questionnaire results Operations Begin within
Procedures is aware of, and indicate that all staff Manager to 14 days of
included in new complies with, WHS are of their inform meeting.
staff induction procedures responsibilities under Human Complete
and the WHS Policy and Resources within 6
ongoing staff Procedures. Manager. months.
training — WHS
briefing about
new
policies
5 One person in To have basic first There is someone Operations Within 30
every area IS aid readily available trained in basic first aid Manager in days of staff
trained to at all times. for each premises. co- meeting.
perform ordination COMPLETE
basic first aid with Human
Resources
manager
6 All staff instructed Every meeting and A completed HIC is Operations Starting
in how to use a presentation is completed by every Manager in immediately
Hazard Inspection preceded by a HIC meeting convener and co-
Checklist (HIC) being filled out. presenter. ordination
which includes a with Human
risk assessment Resources
Manager.
 7 Every meeting To minimise or avoid A completed HIC Operations Starting
and hazards and other completed by every Manager/ immediately
presentation is WHS issues in the meeting convener and Meeting
preceded by a HIC office. resenter is received by conveners/
beina filled out. the operation manager. Presenters
8 Prov,hding To reduce the Reduced incidents of Operations Starting
posture threats injuries presented due Manager immediately
training presented through to ergonomic
ergonomic hazards carelessness.

9 Provide training To enable staff to Increased capability of Operations Starting

on medical care provide first aid in staff to identify and Manager immediately
case of emergencies. treat
minor injuries and
provide first aid.

Complete risk management reporting and risk assessment for the proposed training activities — current
and future.

Use Risk Management Plan template as a guide and complete all sections.

Risk Management Plan

The risk management process will be used by the management team to ensure risk control methods are
included in all organisational planning, management of operations and governance.

Definitions

The following definitions are based on the Australian and New Zealand Risk Management Standard
AS/NZS 4360:2m4.

Risk

The chance of something happening which will have an impact upon objectives. It is measured in terms
of consequence and likelihood.

Likelihood

A qualitative description or synonym for probability or frequency.

Consequence

The outcome of an event or situation, expressed qualitatively or quantitatively, being a loss, injury,

disadvantage or gain. There may be a range of possible outcomes associated with an event.

Risk assessment

The overall process of risk analysis and risk evaluation.

Risk treatment/control methods

Selection and implementation of appropriate options for dealing with risk.

Conceptually, treatment options will involve one or a combination of the following five strategies:

 Avoid the risk.

 Reduce the likelihood of occurrence.
 Reduce the consequences of occurrence.
 Transfer the risk.
 Retain/accept the risk.

Risk management process

The systematic application of management policies, procedures and practices to the tasks of establishing
the context, identifying, analysing, evaluating, treating, monitoring and communicating risk.

Risk management procedure

This risk management plan template should be used. The following procedure should be followed for
risk management:

1. Gather information about potential risks and risk treatments or controls using a range of risk
management tools and techniques. The preferred method is brainstorming potential risks with
key staff members and conducting a PESTLE analysis to identify external risks.
2. Confirm key risks and risk treatments or controls to be documented in the risk management
plan. For each risk, indicate the consequence of the risk e.g. fire, business closure, lack of
qualified staff, etc.
3. Identify key risks and document them in the risk register.
4. Using the risk legend within the risk management plan, assess and document the likelihood of
the risk occurring.
5. Using the risk legend within the risk management plan, assess and document the severity of the
risk occurring.
6. Identify and document the agreed treatment or control method for each risk.
7. Assign a ranking to the risk using the risk assessment legend. The ranking of the risk will
determine its importance in terms of risk management.

Risk assessment legend

Risk action plan

Each of the risks identified above should be included in the table below and actions shown. The table
should be copied and pasted for each risk.