Unit-1.

COMMUNITY PHARMACY

COMMUNITY PHARMACY

Introduction

A community pharmacy is one that serves the community. All establishments are
owned by the community and have the function of serving society's needs and
providing both pharmaceutical and drug product services.

Community Pharmacy has the main responsibility of ensuring that medicines are
properly procured, stored, dispensed, documented, and disposed of.

Community pharmacy is an unusual hybrid. Professionalism business. Community

pharmacist education should include the skills and competence to provide
professional services. The Community pharmacist should provide information about
prescriptions as well as advice on home care supplies.

Concept: A community pharmacy is generally considered to be a community -based

pharmacist. A community pharmacy's main responsibilities include counseling,
compounding, and dispensing drugs on prescription to patients. Legality. Its
professional responsibilities include the proper procurement, storage, dispensing,
documentation, and disposal of medicines.

This branch of pharmacy is important and requires registered

pharmacists. Community pharmacists are in close contact with the general population
and should have the education and competence to provide professional service to the
community.

Structure and organization of retail and wholesale drug stores

Layout design has one main goal:

• It should be attractive to a wide range of customers.

• It should increase sales of a store.
• It should keep selling expenses to a minimum.
• It should be able to satisfy customers.
• It should be able to store stock and office su pplies, as well as provide a resting
area for employees.
• It should be able to receive coming goods.
• It should reflect professionalism and improve appearance.

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• It should limit the movement of customers within the premises of the Dungeon
Store. Modern drug stores must meet all requirements of Schedule 'H' for
cosmetic and drug roles 1945. A minimum 150 square meter area is required
to start a drug store meter sale. Similar to the wholesale store, a minimum of
150 sq. meters is required. 200 sq. Area of 200 sq.

Structure and design of retail and wholesale drug stores.

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Types of drug stores

It is defined as:

• Traditional drug store: these types of drugstores are designed so that

customers can see the entire space. This design is professional and attractive,
and it's convenient for customers and workers. This design offers the
possibility of maximum sales, but it is also susceptible to theft.
• Personal Service Drug Store: This design does not allow the customer to see
the area, but they are required to interact with staff at the Service counter. The
Customer requests an article, and the person gives it.
The service and design of the drug store facilitate maximum interaction
between customers and employees. The Convenience and friendliness of the
staff at the counter are key to the success of a drug star.
• Prescription-oriented drug stores: These types of drug stores provide a
comfortable waiting area where the customer waits while his proscriptio n is
proceeding.
This design features health-related products, prescription accessories, and
drugs in close proximity. Orthopedic and surgical equipment is kept inside the
store.
• Pharmaceutical center: These centers sell medicines, convenience articles
and surgical equipment. The store is well decorated and has enough Flore
space.
• Super Drug Store: These types of drug shops have huge areas ranging from 5
000 to 10000 square feet. Customers can access different Cosmetics and
gifts. Except for the prescription section, self -service is possible.

Legal requirements for the establishmen t of a retail drugstore

These Licenses can be granted to anyone who owns the premises and to those who
engage the services of a qualified individual who has the ability to increase the sales
of a drugstore. For drugs not listed in Schedule C, C1, and those in Schedule X, a
license to retail drug stores is issued in Form 20.

Conditions to the general license

• The license should be prominently displayed on an area of the premises that is

open to the public.
• The cosmetics regulations for the licensed drug must be met Cosmetics Act
and rules.

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• Within one month, the licensing authority should be notified of any clas s
change.
• You should follow the precautions outlined by the licensing authority
regarding the storage of Schedule C or CT.
• The license must be obtained from the licensing authority prior to the sale of
any additional categories of drugs listed in Schedule Cl excluding X.

Restricted Licenses - Licenses for restricted sales of drugs other than those listed in
Schedule C, C1, and X, are issued in the form of 20A. and those specified in schedule
C, C1, and C but not in X are issued in form 21A. schedule X in form 20F.

Restricted License Conditions -

• You should always keep your drugs in the original container.

• Licensees must comply with all laws and rules governing the promotion of
drugs or cosmetics.
• Only licensed dealers can sell drugs.
• The Premises must be adequate and equipped with the necessary facilities to
store drugs.
• The licenses can only deal in such drugs that can be sold without the
supervision of a qualified pers on.
• Drugs should be sold in their original container.

Staff (Personnel). Personnel is a key component of creating an efficient community

pharmacy. The success of a pharmacy depends on the selection and training of
employees (Staff).

Selection criteria for staff: The following criteria should be used during Staff for
Community Pharmacy.

• The minimum qualifications for employees should not be lower than the
standards set here. This will lead to a decrease in the pharmacy's re putation.
• Over-hiring is when superior people are hired for lower jobs. This can have a
negative impact on staff morale, and efficiency.
• To ensure the proper selection of staff for each job. Each position in Pharmacy
should have a job description and job s pecification. The job description should
include a detailed description of the Job. It also includes information about
other Jobs, such as working hours, pays scales, and so forth. It prevents
confusion about a particular Jab.

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• Promotion within a pharmacy staff might be possible. However, in most cases,

outside sources such as placement offices at schools or universities and
employment agencies are required.

Training and orientation of staff: A proper selection must be followed by adequate

training and orientation of the employee. This will result in increased productivity
and lower turnover.

Compensation Managing a community pharmacy is one of the most challenging

problems.

There are many factors that influence the retention of employees, but the most
important is the Compensation Plan. A good compensation plan is essential to not
only retain but also encourage employees to achieve all pharmacy goals and
objectives.

Coding of drugs

Process of assigning code for easy identification of the material.

• Essential for good storekeeping

• Ambiguity in description is avoided.
• Length of description minimized.
• Code ensures of items lying on the floor.
• Items are easily identified when it is known by more than one name.

Stocking of drugs

• Stored in alphabetical order.

• Provides a channel for the distribution of drugs.
• Drugs readily available in the pharmacy.
• Enables correct storage of drugs e.g. antibiotics and vaccines in the
refrigerator.

MAINTENANCE OF RECORDS OF RETAIL AND WHOLESALE DRUG

STORES

Maintaining various registers (records), in community pharmacies for different

reasons. It is important to keep various records, both financial and legal, in
community pharmacies.

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The types of records required by a Community Pharmacy can be classified as:

1. Registers (Legal records)

• Federal and state law stipulate that the pharmacy owner (manager) must
maintain accurate records regarding specific drugs and poisons, as per the Drug
and Cosmetic Act 1940.
• Rules. The 1945 poisons Act 1919. The Pharmacist is responsible to maintain
accurate records regarding the acquisition and disposal of drugs that could be
misused or are likely to cause problems. It is necessary to distribute poisonous
and hazardous substances.
• Legal action and penalties can be taken if records are not properly maintained
or are incomplete.

2. Patients' records.

• These records can be used to include patients' drug histories. However, the
format of the records may differ depending on how they were created.
• The pharmacist may create records based on the family unit basis. This allows
them to track the drug use of each family member.
• This information provides basic information on the types and amounts of drugs
taken by the average patient. It helps to reduce the risks associated with drug
interactions as well as Individuals' idiosyncratic reactions to drugs.
• These records are also treasured for their economic value, as they provide
information for insurance claims and allow for income tax deductions for
patients.

3. Financial records - Properly Collect and organize accounting data server many
Important uses

• It serves as a base tool for efficient management and measuring its impact.
• to make sound decisions about future money, inventory requirements,
personnel matters, expansion of facilities, and other financial matters.
• Part operations evaluation, control Current operation s and information for
planning and forecasting.
• Analyzing revenue and expenses and the return on investment
• Provide the necessary information to potential grantors of Credit and loans, as
well to federal, state, and local government agencies concerning Income and
business taxes.
• We help you ensure profitable operations

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Dispensing Proprietary Products

➢ Patented or proprietary medicine is a drug that is not as a remedy or

prescription and is not available for Internal or External administration to
human beings or animals.
➢ Today, there are more proprietary medicines than ever. Compounded
prescriptions are sometimes prescribed by physicians, but only to a limited
extent.
➢ There are many therapeutic categories covered by the number of proprietary
medicines on the market.
➢ Generally, proprietary use the same nomenclature which makes it more
difficult for pharmacists to do their job.
➢ The pharmacist must verify that the prescription is valid and that the
medication is appropriate for the patient.

The process of Dispensing includes

• Receiving a prescription.
• Verification of the prescribing authority.
• Any additional Information required to enable
❖ To ensure that the medication is administered to the intended patient,
the patient must be properly identified.
❖ The medication must be safely administered.
• Determine the intentions of the preccomber regarding the patient's medicine,
including dosing instructions.
• Examining the patient's information and medication history.
• Recording any aspect of dispensing as required by law, including entering
prescription details on the pharmacy computer.
• Generating a label for dispersed medicine, and repeat authorization where
necessary.
• Preparing the patients as directed by the prescriber
• Label the medicine container clearly with instructions for its use, as directed
by the prescriber, and any other information that will facilitate its safe and
effective use.
• To verify that the product selected is correct for the patient, use a barcode
scanner (where packaging includes a barcode).

COMMUNITY PHARMACIST

❖ The health professional most accessible to the public.

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❖ They supply medicines in accordance with a prescription or when legally

permitted sell them without a prescription.
❖ Their professional activity also covers counseling patients at the time of
dispensing of prescription and non-prescription drugs, drug information to the
health professional, patients and the general public and participation in health
promotion programs.
❖ They maintain likes with other health professional in community pharmacy.

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