LEARNING ACTIVITY 18

EVIDENCE 18

“ MIND MAP CUSTOMER FOCUS”

LOGISTICS MANAGEMENT TECHNOLOGIST

FILE: 2352057

TEACHER: JAIRO ANTONIO RINCON

THE EFFICIENT GROUP

DANIEL LEANDRO GAITÁN FRANCO

JUAN CARLOS ARIZA SMITH

LAURA MARÍA ROBAYO VILLAMIL

JENNIFER ANDREA DELGADO RUIZ

NURI YULEY CORTES VANEGAS

BOGOTÁ D.C 13-11-2022

 INTRODUCTION

In efficient furniture we always focus on our customers in their needs and preferences, that's why we try to
have products for all tastes and at affordable prices

We try every day that our clients feel that confidence by having very good communication with them, always
giving that importance to the opinion of their complaints and claims and thus we are improving as a company
and creating more links such as loyalty to us thanks to the technology that evolves each day more we reach
customers faster we have more offers more means of payment thus achieving to have our customer happy
 Good happy supply
distribution customer
logistics chain
better customer
service

Order Meeting
Fulfillment Requirements
Costumer focus
excellent Muebles los
furniture eficientes
removal Costumer
furniture in satisfation
perfect
condition
Good
The customer is communication
always right with customers
CONCLUTION

 THE FIRST STEP TO FOCUS WITH OUR CUSTOMERS IS TO HAVE GOOD COMMUNICATION
 MEET CUSTOMER NEEDS AND PREFERENCES
 BIBLIOGRAPHY

https://www.zendesk.com.mx/blog/enfoque-al- cliente/#:~:text=El%20enfoque%20al
%20cliente%20brinda,y%20deseos%20de%20los%20clientes.