MODULE 1: INTRODUCTION TO SYSTEMS Modeling ANALYSIS AND DESIGN - produces a graphical representation of a concept or process that systems developers can Information analyze, test, and modify. - can be viewed as an organizational resource Business Model or Requirements Model just as humans are. describes the information that a system must Systems analysis and design provide. - is a step-by-step process for developing high- • Data Model describes data structures and quality information systems. design. Information system • Network Model describes the design and - combines information technology, people, and protocols of telecommunications links. data to support business requirements. • Process Model describes the logic that System programmers use to write code modules. - is a set of related components that produces Prototyping specific results. - tests system concepts and provides an - term is derived from the Greek word opportunity to examine input, output, and user “Systema” which means an organized relationship interfaces before final decisions are made. among functioning units or components. Computer-aided systems engineering (CASE) Data - also called computer-aided software - consists of basic facts that are the system’s engineering, is a technique that uses powerful raw material. software, called CASE tools, to help systems Business profile analysts develop and maintain information systems. - is an overview of a company’s mission, functions, organization, products, services, customers, SYSTEMS DEVELOPMENT METHODS suppliers, competitors, constraints, and future Structured analysis – which is a traditional method direction. that still is widely used. Business process Systems development life cycle (SDLC) - to - is a specific set of transactions, events, and plan, analyze, design, implement, and support results that can be described and documented. an information system. Business process model (BPM) Data flow diagram (DFD) - it uses various - graphically displays one or more business symbols and shapes to represent data flow, processes, processing, and storage. Internet-based commerce Object-oriented (O-O) analysis - is called e-commerce (electronic commerce) – which is a more recent approach that many or I-commerce (Internet commerce). analysts prefer Internet-based systems Agile methods - involve various hardware and software - also called adaptive methods, which include the designs, but a typical model is a series of Web pages latest trends in software development. (2) that provides a user interface Enterprise computing OTHER DEVELOPMENT METHODS - refers to information systems that support Two methodologies became popular: joint company-wide operations and data management application development (JAD) and rapid requirements. application development (RAD). Transaction processing (TP) - systems process data generated by day-to-day 4 PHASES business operations. Systems planning phase - usually begins with a formal request to the IT (1) department, called a systems request, which describes Business support systems problems or desired changes in an information system - provide job-related information support to or a business process. users at all levels of a company. Systems analysis phase Knowledge management systems (KMS) - it’s purpose is to build a logical model of the - are called expert systems because they new system. simulate human reasoning by combining a Systems design phase knowledge base and inference rules that determine how the knowledge is applied. - it’s purpose is to create a physical model that Business case will satisfy all documented requirements for the - refers to the reasons, or justification, for a system. proposal. Systems implementation phase - the new system is constructed.
Systems support and security phase
MODULE 4: MANAGING SYSTEMS PROJECTS - the IT staff maintains, enhances, and protects the system. Work breakdown structure (WBS) - involves breaking a project down into a series MODULE 2: ANALYZING THE BUSINESS CASE of smaller tasks. Gantt chart Strategic planning - is a horizontal bar chart that represents a set - allows a company to examine its purpose, of tasks. vision, and values and develops a mission statement, - developed almost 100 years ago by Henry L. which leads to goals, objectives, day-to-day Gantt, a mechanical engineer and management operations, and business results that affect company consultant. stakeholders. Program Evaluation Review Technique (PERT) - was developed by the U.S. Navy to manage Strategic planning starts with a management very complex projects, such as the construction of review called a SWOT analysis nuclear submarines. S - strengths, Critical Path Method (CPM) W - weaknesses, - was developed by private industry to meet O - opportunities, and similar project management needs. (4) T – threats Critical path - is a series of tasks which, if delayed, would SWOT analysis affect the completion date of the overall project. - is a solid foundation for the strategic planning process, because it examines a firm’s technical, A task, or activity human, and financial resources. - is any work that has a beginning and an end and requires the use of company resources such as people, time, or money. (3) Time and cost System Request - estimates for tasks usually are made in - the starting point for most projects is called a person-days. A person-day represents the work that systems request, which is a formal way of asking for one person can accomplish in one day. IT support. An event, or milestone - the main reasons for systems requests are - is a recognizable reference point that you can improved service to customers, better performance, use to monitor progress. support for new products and services, more information, stronger controls, and reduced cost. Feasibility study - a systems request must pass several tests, called a feasibility study, to see whether it is worthwhile to proceed further. 4 CONCEPT OF FEASIBILITY STUDY Operational feasibility means that a proposed system will be used effectively after it has been developed. Technical feasibility refers to the technical resources needed to develop, purchase, install, or operate the system. Economic feasibility means that the projected benefits of the proposed system outweigh the estimated costs usually considered the total cost of ownership (TCO), Schedule feasibility means that a project can be implemented in an acceptable time frame.