T KIRANKUMARRAO

(503)506-2394
tkirankumar1707@gmail.com
Sr.Product Manager

EXPERIENCESUMMARY

15+ years of experience as a Product Manager/Product Owner, translating company vision, and customerneeds into viable
strategies for financial products and services for internal and external customers. Expertise incollecting and analyzing
customer, stakeholder, and team opinion to shape requirements, features, and
endproducts.Experienceperforminguserinterviewsandsurveys,reasoningoutproduct’spainpoints,anddesigningaroadmaptow
orkcross-functionally and solveproductproblem.

 Participatedindesignanddeliveryof implementationservicesfortechnicallycomplexplatforms
 Adaptedto dealingwithsecure,high-quality,dependable, and availablesoftwareproductsintheITsector
 Abilitytotransformenterprisesoftwareteamsusingadvancedagileexpertise
 StrongbackgroundindevelopingandexpandingprofessionalservicesorganizationsandowningmetricsandKPI’
sforonboarding andtransition tocustomersuccess
 Organizingandfacilitatingteambacklogmanagement,dailystand-
upmeetings,reviews,demos,retrospectives,andother agile rituals
 ImplementedAgilemethodologiessuchasScrumandKanban,as
wellasAgileCoach/ScrumMaster,SAFe,andtheSoftwareDevelopmentLife Cycle(Waterfall,Iterative,Agile)
 Knowledge of applying various techniques to ensure effective meetings and capture Agile
artifactsincludinguserstories(plannedvs.actual),velocitycharts,burn-downcharts,sprintretrospectivenotes,and more
 Extensiveexperiencewithbankprocesses,technology, andchangeinitiativesinvariousareasofIT
 Coachingindividualsandteamsacrossorganizations initerationmethods,collaboration,andclient-
focused,aswellas devisingatransparentenvironmentallowsforanAgileresponsetochallenges
 Expertiseinbuildingandsustainingconsistent processestoenableconsistentandeasytrackingofKPIs
 Developeddetailedprogram/
projectexecutionplans,supervisingallimplementationprocesses,includingbudgeting,resourceallocation,trac
kingprogress,monitoringchangecontrols,testing,documentation,training, and
performingwithinbudgetconstraints
 Capabilitytoforecastincomingandoutgoingprojectworkaccuratelyforcapacityplanningandtodevelopacapacit
ymodel tomanageproper headcount
 Partneredwith developmentteamandproduct ownertotranslatetechnicalrequirementsforepics anduser storiesin
JiraandConfluence
 Knowledgeof ServiceNow, Zendesk,Salesforce,andotherITandCRMtools
 ProficiencyinPMOactivities in coordinationwithateamofseniortechnicalandnon-
technicalprofessionalsdedicatedto implementation andenablement of dataandanalyticsplatforms

EXPERIENCE

ProductManager Jun2022–Tilldate
PPLCorporation,Allentown,PA

 Partnerwithstakeholders, technicalteams,andcross-functionalteamstoprioritizerequirements
 Identifyingdetailedscope, userrequirements,specifications,userstories,andchangerequests
 Investigatingandanalyzingdatarelatedtobusinessgoals
 CooperatingwithQAtobuild testcases, analyzetestplans, andvalidatedata whilemonitoringUAT
  Increasingproductvalueby developingepics,features, anduserstoriesrequiredtodefinescope,quality,andvalue
proposition
 Involvedin aprioritizedbacklogofrequirements,configuring,andbuildingdashboards andworkflows
 Preparing,reviewing,andsupervisingallproductdocumentation,includingproductstrategy
 Actedasaliaison
betweenbusinessandITstakeholderstoensurerequirementsaremetandresourcesareusedefficiently
 Leadbackloggroomingsessions,sprintplanningsessions,andsprintdemosduringsprints
 Owned,maintained, andtransformedrequirementsintoagileartifactssuchas
productbacklogs,sprintbacklogs,sprintroadmaps, test plans,testscripts,test results,anderror logs
 Conductedanin-depthgap analysistoidentifyopportunitiesforimprovement andredesignproductaccordingto
theIT roadmap
 Builtroadmaps,businessstrategies,processflows,projectplans,budgetplans,statusupdates,deliverables,and
delivery schedules
 Determined,examined,andmanagedfocusonprojectgoalsandactions,minimizingnon-essential,out-of-
scopetasks
 Handledandprovidednewdigitalproductofferingsfromconcepttoproduction
 Supervised,controlled,andreportedonprogressofprojectsandprojectteams
 Controlledprojectcompletionwhileensuringimpedimentswereresolved
 Appraisedcompletedworkwithprojectteamtoensuredeliverablesaremet

ScrumMaster/ BusinessAnalyst Apr 2009–Aug2021

Cyient,Hyderabad,India

 Initiatedsprintplanning,dailyscrum,retrospective andsprint demos

 Deliveredrelevantmetricslikesprintburndowncharts,epicand,releaseburndowncharts,andvelocitytohelpteams
seehowthey aredoing
 Lead planning sessions to develop project scope with technical and business stakeholders for sign-
offtodeliverrobust products,recommendations,andsolutionsduringsystemintegrationandmigration
 Formulatedaprojectcharter,includingprojectscope, objectives,anddeliverables.Communicateclearexpectations
toteammembersandmanagethose expectationsthroughoutproject
 Reporting afacilitatedrootcauseanalysisandmitigationplanwithrecommendations
 ProposedcontrolchartasanAgilemetrictoimproveateamprocessbyallowingtoadjustimmediately
 Safeguardeddevelopmentteamfromexternaldistractions,impediments,orteamconflicts,whilemanaging
focusonproductbacklog and projecttimeline
 AssessedcloselywiththeProductOwnerinbacklogmanagementandcontinuousdeliveryoffeatures
 Executeduseof processchecklistsin allareasofproject
managementtoanalyzeandimproveadherencetobestpractice

BusinessAnalyst May2003–Mar 2009

Godrej&BoyceMfg.Co. Ltd,Hyderabad,India

 Interactedwithcustomertofinalizeapplication’sbusiness requirements
 Collaboratedwithdesignersandsoftwaredevelopersto understandfunctionalityandnavigationflowofapplication and
tostay informedofend-user'ssentiments
 Generateddetailed businessrequirementsdocument(BRDs)andfunctionalrequirementsdocument(FRDs)
usingmodelingtools following the SDLCstructure
 PerformedaRiskAnalysis ofrequirementstoidentifykey businessriskareasforprojectandprioritizedapplication
developmentand testing
 Conductedwalkthroughswith endusersandstakeholderstocollect userchange requeststoupdateorchangeproduct's
business specifications
 ConductedJointApplicationDevelopmentmeetingstoenablevariousstakeholderstocommunicateviews,resolveiss
ues,and reachconsensus quickly
EDUCATION

StevensInstituteofTechnologyNewJersey, US
MBAinBusinessAnalytics(GPA3.82/4)

ManoharBhai PatelInstituteofEngineering&TechnologyNagpur,India
BachelorofEngineeringinElectronics

SKILLS

Languages:C++,Java, Python,SQL, HTML,CSS

BITools:PowerBI,TableauDesktop,GoogleAnalytics, TableauPrep,MSOffice
Non-technical:Sketch,Smartsheet,Miro, Proto.io
Framework:Waterfall,Lean-agile, Agile,Kanban,Scrum,SAFe
ProductManagementtools:Jira,Confluence,Asana,Outlook, Slack,Teams
Core Competency: Product Development, Product Roadmap, User Stories Planning & Designing, ProductAuditing,
Project Management, Budget Management & Cost Optimization, KPI Monitoring,
AgileMethodologies,ProductShaping,CustomerSatisfaction,MarketResearch,ProductImplementation,ProductLaunch,Prod
uctDelivery,SoftwareDesigning,Programming,Coding&Testing