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B) AML Screening

Answer:
What is AML Name Screening?
AML Name Screening is one of the methods used for risk assessment of existing or
potential customers of organizations under the AML obligation. In fact, a variety of
related words are used in the literature. Sanction, PEP, and adverse media
screening, and AML Screening are some of them. In short, with the AML Screening
process, businesses control their existing and potential customers in sanctions, PEP,
banned lists, wanted lists, and adverse media data. This is the main component of
Anti-Money Laundering compliance.
Purpose of AML Name Screening
Name screening basically has two purposes. The first is to make a risk assessment.
The second is that businesses avoid violating various sanctions. Customer Due
Diligence (CDD) procedures are carried out for risk assessment. People in sanction,
PEP, and adverse media data are high-risk customer profiles for businesses. PEP, i.e.,
politically exposed persons, have to be specifically controlled as it has more financial
crime opportunities such as corruption and bribery than normal people. Another
purpose of AML Name Screening, businesses can protect themselves from regulatory
penalties by performing name screening.

When is Name Screening Performed?


Businesses have to perform name screening in customer account opening
processes.
The risk level of existing customers can change over time. Therefore, businesses should
check their current customers periodically with name screening.
Protecting the company's reputation is very important. Therefore, companies must
apply name screening in their employment processes.
Companies need to control their collaborators to maintain their company reputation.
An AML obligation, "the ultimate beneficial owner check," is performed out by name
screening.

C) PCIDSS
Answer:
What is PCI DSS?

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Payment Card Industry Data Security Standard (PCIDSS) is the standard that
developed by Payment Card industry Security Standards Council (PCISSC) to
optimize the security related to payment card. PCISSC was found by a group of
payment brands such as American Express, Discover Financial Services, JCB
International, MASTERCARD, and VISA Inc. in 2006. The Council is responsible to
maintain, evolve, and promote the Payment Card Industry Security Standards to
make sure the public can perform any card payment transaction under a safe and
secured environment.
Important of PCI DSS?
Business owners should be responsible in protecting the customers’ confidential
data that given to ease any business process. By having PCIDSS, it create a boost
that contribute to the business growth. For example, trust between business owners
and the customers can be built easily when the customers are acknowledged that
their confidential data is processed with the compliance of PCIDSS. As the security
during card payment transactions are enhanced, customers are able to carry out any
transactions without worried about the leakage of those private data that needed for
the transactions. In addition, number of customers will increased as they are
confidence with the security provided for the payment card transaction.
In order to get PCIDSS certified, business owners need to consult the PCI Qualified
Security Assessors (QSA) to get better understanding about PCIDSS. With the help of
PCI QSA, business owners will get to know what they can do in hardening the
security of payment card transaction process. Besides that, PCIDSS changes over
time to enhance the security of payment card industry. Business owners should
update their system to comply with the latest PCIDSS as this is one of the ways to
keep their system secured from latest attack.
PCIDSS also helps to limit the cost needed when data breaches happened. For
example, lots of lawsuits and penalties can be avoided when the business is comply
with the standard. On the other hand, reputation will be decreased significantly if it
is found that standard is not complied when this kind of incident happen.
Furthermore, business will be affected due to the decrease of the sales as
customers no longer trust the security of the organization. The condition will
become worse as the business owners need to be responsible in clearing the penalties
that received from the authorities.

D) What is Online UPS?

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The Online UPS is a type of UPS that supplies power to the AC load through
the Rectifier and Inverter Combo in normal operation and uses an inverter to supply
AC power during a power failure. Therefore, the output power supply always stays
ON and there is no need for switching. Hence, there is no time delay in switching
between its sources. There is no interruption in the case of power failure even for a
nanosecond.

During normal operation, it converts the AC supply from the AC mains into DC
using a rectifier and charges the battery using a charge controller circuit. Now at the
same time, the DC power from the charged battery is being converted into AC using
an inverter to supply it to the output AC load.

Therefore, Online UPS has a zero time delay when switching its power source. It is
also why it is known as Online UPS because it stays ON even during its normal
operation.
Which one to Use, Online or Offline UPS & Why?

It totally depends on multiple factors such as cost, usage and specific conditions etc.
For example,

When to Use Online UPS:

When to operate the sensitive and important devices and equipment with
continuous power supply without switching operations.
When the the main power supply fluctuates frequently or daily scheduled load
shading and power outage.
When there is no concerns about the operation, installation and maintenance cost
as the online UPS system is costly than offline UPS system due to the additional
parts in online uninterruptible power supply.
When you need the simultaneous operation of connected devices for longer time
duration.

4. a) What is POS? How does it work? What functionalities are performed through
Branch & Agent POS? 8
Answer:
POS:

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POS stands for point of sale. A point-of-sale (POS) transaction is what takes place
between a merchant and a customer when a product or service is purchased,
commonly using a point of sale system to complete the transaction.
POS is the setup you have in place for processing face-to-face payments from
customers.
How does a POS system work at a small business?
A POS system allows a business to accept payments from customers and keep
track of sales. It sounds simple enough, but the setup can work in different ways,
depending on whether you sell online, have a physical storefront, or both. A point-
of-sale system used to refer to the cash register at a store. Today, modern POS
systems are entirely digital, which means you can check out a customer wherever
you are. All you need is a POS app and an internet-enabled device, like a tablet or
phone.

So what does a POS system do? Usually, it works like this:


1. A customer decides to buy your product or service. If you have a physical store,
they may ask a sales associate to ring them up. That associate could use a bar code
scanner to look up the item’s price. Some POS systems, like Square Point of Sale, also
allow you to visually scan items using the camera on your device. For online stores,
this step happens when a customer finishes adding items to their cart and clicks the
checkout button.

2. Your POS system calculates the price of the item, including any sales tax, and
then updates the inventory count to show that the item is sold.

3. Your customer pays. To finish their purchase, your customer will have to use their
credit card, tap card, debit card, loyalty points, gift card, or cash to make the
payment go through. Depending on the type of payment they choose, your
customer’s bank then has to authorize the transaction.

4. The point-of-sale transaction is finalized. This is the moment when you officially


make a sale. The payment goes through, a digital or printed receipt is created, and
you ship or hand your customer the items they bought.

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What types of hardware and software does a POS system typically include?

Every POS system uses POS software, but not all businesses need POS hardware.

If you have an online store, then all of your sales happen on your website, so you
don’t need POS hardware to help you accept payments. But if you have a cafe, you
may need a register and a credit card reader. If you operate a food truck, a phone
or tablet could be all you need to process orders.

Here’s a rundown of common types of POS hardware and software, which can help
you figure out the total cost of your POS system. Keep in mind that what you need
depends on your business.

Common types of POS hardware

 Register: A register helps you calculate and process a customer transaction.


 Connected device, like an iPad or other tablet: A portable device can be a good
alternative to a monitor. Tablets can be propped up with a stand, allowing your
team to clock in and out.
 Credit card reader: A card reader lets your customers securely pay by credit card
while in-store, whether that’s through a contactless payment like Apple Pay, a
chip card, or a magstripe (magnetic stripe) card.

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 Cash drawer: Even if you accept contactless payments, you may still need a safe
spot to keep your cash. POS software that’s connected to a cash drawer can
minimize fraud by tracking exactly when the drawer is opened.
 Receipt printer: A paper receipt shows customers exactly when and what they
purchased and how much they paid.
 Bar code scanner: A bar code scanner reads an item’s product details so you can
ring it up. It can also be a quick way to double-check the price, stock level, and
other details.

4.b) What is Green PIN? Describe the advantages of Green PIN over traditional PIN. 4
Answer:
Green PIN:
Green PIN” is instant PIN generation / regeneration functionality available for
Debit Card through ATM with One Time Password (OTP) sent to the customer’s
mobile number registered with bank. Using the OTP, customer can set debit card PIN
through Bank of India ATMs.
The features of the Green Pin are as under:
 Customer can reset their ATM PIN instantly using Green PIN solution.
 Green PIN generation on ATMs for existing and new customers.
 ATM PIN setup using Green PIN through own and other Bank ATMs.
 Green PIN OTP can be generated only on our Bank ATMs. The OTP validation can
be done in our Bank as well as other Bank ATMs.
 Customer who has opted Green PIN need to validate OTP and change PIN in first
use. In other Bank ATMs OTP can be used as old PIN & customer has to do
mandatorily a PIN change transaction.
 Green PIN OTP is only for one time usage with maximum 3 attempts. OTP will
get expire after 3 wrong attempts & customer has to regenerate new OTP from
our Bank’s ATM to set the new ATM PIN.
 Green PIN OTP will be 4 digits to support usage on our and other Bank’s
ATM network.
 Secure, convenient, anywhere and anytime
 ATM Debit Card PIN creation is available 24*7
Advantages of Green PIN
Listed below are the advantages of the Green PIN initiative:

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 The employees of the bank don't have to keep physical custody of the ATM PIN as
it is risky.
 The cardholders won't need to visit the bank to collect their ATM PIN.
 The Green PIN initiative will successfully reduce carbon footprint of private and
public banks in India.
 Customers can avoid delay in the process of getting their PIN and can generate it
the day they receive their debit card.
 This is a cost-effective initiative as the bank doesn't have to spend in sending the
PIN to the customer via courier or post.

4.c) How can you set your Green PIN through ATM and IVR? 4
Answer:
How Can a Cardholder Generate Green PIN?
A cardholder can generate their debit card’s PIN using the Green PIN initiative
through internet banking, ATM or customer care. Listed below are the steps involved
in each of these methods:
Generate Green PIN by Stepping into an ATM
Once the cardholder receives their debit card, they can step into the nearest SBI
ATM.
follow the steps listed below to generate green pin using ATM
 First step is to insert their debit card into the ATM machine. Once the Main
Menu appears on the screen, the cardholder needs to select the option of PIN
Generation from it.
 The cardholder will be then asked to enter their 11-digit account number. Once
they enter the same, they need to click on the 'Confirm' tab.
 Next, the cardholder will need to key-in their registered mobile number twice
and confirm it.
 Once the details entered by the cardholder matches the ones registered with the
bank's records, a message saying, 'Your Green PIN will be shortly delivered to
your registered mobile number' will be displayed on the screen.
 Once the cardholder clicks on 'Confirm' again, another message will be displayed
on the screen that would say, 'Your Green PIN generation has been successful and
you will receive the same on your registered mobile number.'
 The cardholder will then receive a message on their phone with a One Time PIN
(OTP), which will be valid for 2 days.

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Generate Green PIN using IVR
Cardholders can call the toll free customer care helpline of their bank to generate
Green PIN on their registered mobile number.
follow the steps listed below to generate green pin using IVR
 Call the toll free customer care number of their bank.
 The next step is to follow the instructions and select 'ATM and Prepaid Services'
from the list of options that would be read out.
 Next, the cardholder needs to enter their debit card number twice and confirm
it.
 The cardholder will be asked to enter the account number linked to the debit
card twice and confirm it.
 Once the cardholder confirms all the details, they will receive an SMS with a One
Time Password (OTP), which will be valid for two days, during which the
cardholder can visit any of the ATMs to generate their debit card PIN.

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