70%

Technical KPI's
Key Performance Indicator "
KPI" / Objective Customer
Revenue Product Mix New to bank
Engagment

Importance weight of each KPI

35% 20% 20% 25%
(0%-100%)

Employee Name Rate Employee Performance Based on Actual Performance

x 37% 105% 18% 90% 20% 100% 26%
y 0% 0 0 0
z 0% 0 0 0
0 0 0 0
0 0 0 0

Employee Rating 2021

Partially Partially
Exceed Meeting Below
Rating Exceed Below
Expectation Expectation Expectation
Expectation Expectation

Color Coded KPI

Criteria 120 ≥ J 101% -119% 100% K 90% - 99% 89 ≤ L

Revenue 110 105 100

Product Mix

Customer Satisfaction 90 85 80 75 70
 30%
Behavioral KPI's

Customer Total Time Total

Motivation Communication Leadership
Engagment Technical Management Behavioral

25% 100% 25% 20% 25% 30% 100%

ormance Rate Employee Behvior Based on Actual Performance

105% 101% 0.25 1 1 5 0.75 3 1.5 5 4
0% 0 0 0 0 0
0% 0 0 0 0 0
0 0 0 0 0
0 0 0 0 0 0
 Employee
Technical &
Behavioral
Assessement

176%
0.00
0.00
0.00
0.00
 1 2 3 4 5
Unaccepted Below
Rating Expected Above Expected Excellent
Level Expectation
89% 90% - 99% 100% 101 -110% 111-120% 121-130

Need Promotion Promotion

Action Termination Increase Increase
Improvement & increase & increase
1/2 Month 1/2 month 1 month 2 Months 3 Month
 5
Excellent
130-140

Promotion &
increase
3 Month