1.

Read about and define the three organizational structures, Traditional, Inverted, and
Web. Identify the organizational structure for a place where you have worked and
describe how it impacted organizational culture.

Traditional- little power and authority

Inverted-participants then officer committee chair, then presidents

web-it will vary over time, by its pattern

2. The text talks about the importance of Mission, Vision, and Values. Go to the website
http://www.firmsofendearment.com

(Links to an external site.)

and choose a firm from the list that interests you. Look at this company's website and
identify its mission, vision, and values. Does it meet the criteria described in the book?

Mission statement-"Amazon is guided by four principles: customer obsession rather than competitor focus,
passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click
shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire
tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services pioneered by Amazon."

Vision- Our vision is to be earth's most customer-centric company; to build a place where people can
come to find and discover anything they might want to buy online.

Values:
Customer Obsession
Ownership
Invent and Simplify
Learn and Be Curious
Hire the Best
The Highest Standards
Think Big
Bias for Action
Earn Trust
Deliver Results
3. Review Exhibit 9.1, identify and explain three practices you could adopt to improve
your dyad?

We could use the practice “Encourage people to question traditional methods and look
for innovative new approaches that will be more effective.” (page 380)

“Articulate an inspiring vision to gain support for innovative changes from members of
the organization.” (page 380)
Encourage and facilitate the acquisition of skills needed for collective learning by
individuals and teams. (page 381)

4. Review Exhibit 9.2, are any of these factors occurring with your dyad? If yes, which
ones and what will you do to improve the situation?
“A sense of urgency begins to enter planning sessions and executive meetings.” Page (394)

We have had to reschedule a meeting because of a sports game so we had to panic and reach
out to see if he could do a different day.