11/28/22, 9:54 AM Pearson VUE - Agree to online exam and Cisco Systems, Inc.

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 Agree to online exam and Cisco Systems, Inc.

policies
200-301: Cisco Certified Network Associate 

Online exam policies

By checking the boxes below, you agree to each term as described. To take this
exam in an online environment, please agree to the following terms and
conditions.

By accessing this website you understand and agree to the terms set forth in
this Candidate Agreement (“Agreement”). This Agreement is entered into by and
between you as a test taker, Pearson VUE, a business of NCS Pearson, Inc., and
your testing program owner (“Test Sponsor”). This Agreement represents your
understanding and acceptance of Pearson VUE’s Privacy and Cookies Policy
(“Privacy Policy”), Terms and Conditions, and use of cookies to support your
testing experience. You also understand, acknowledge and agree that the testing
program sponsor has its own, possibly different, privacy policy.

OnVUE Data Processing

By providing your personal information, as described in our

Privacy and Cookies Policy, you acknowledge and agree to the video and audio
recording of your entire testing session and you agree to the processing of such
personal information and test data by Pearson VUE and to the transfer of such
data to Pearson VUE’s hub server, located in the USA, as the data processor, its
authorized third parties, if any, both in the capacity as data processors for the
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11/28/22, 9:54 AM Pearson VUE - Agree to online exam and Cisco Systems, Inc. policies

processing of your personal information and test data on behalf of the testing
program sponsor, as the data controller, located in the USA or elsewhere.
Pearson VUE and other data processing entities, if any, are the recipients of your
personal information and test data; however, Pearson VUE will enter into
reasonable data transfer agreements with such entities for the purpose of
communicating and following the instructions of your testing program sponsor
and for establishing reasonable security measures to protect the confidentiality
and integrity of your personal information and test data.

If you choose to take the test through our online-proctoring platform, which is
not mandatory in the event that there are other ways of taking the test as
determined by the testing program sponsor, you and your computer will be
monitored during your entire testing session in real time so that your face, voice,
desk, and workspace will be captured and possibly recorded for the purposes of
test quality, test security, and the integrity of the testing process. You understand,
acknowledge and agree that you will be monitored at your location through
audio, technology and video means so all activity at your location will be
detectable by test proctors. By accessing this website you signify your
acknowledgement and agreement that any inappropriate or wrongful conduct, as
determined in Pearson VUE’s or the test proctor’s sole discretion, witnessed while
monitoring your testing session will be reported by Pearson VUE to the testing
program sponsor and may also be reported to the appropriate governmental
authorities, including, but not limited to, any law enforcement officials.

Third Party Prohibition

By accessing this website you signify that you understand, acknowledge and
agree that if any third party is: 1) detected as being present in your physical
location, whether visible or not; or 2) overheard in any manner, whether
physically detected through movement and making of noise or through
sounds irrespective of whether they are in your current location or not
during your testing session, the test will be terminated and you will not
receive any score. Further, you understand, acknowledge and agree that if your
testing session is terminated for this or any other reason you will not receive a
test fee refund, credit or voucher.

Limited License

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You acknowledge that Pearson VUE is granting you a limited license to access
and make personal use of its Online Proctored Application (OnVUE) only for the
duration of your testing session. Further you acknowledge that OnVUE may not
be reproduced, duplicated, copied, take a picture of, downloaded (other than
page caching), sold, resold, visited, or otherwise exploited for any commercial
purpose without the express written consent of Pearson VUE. You also agree to
use OnVUE only for lawful purposes and agree not to use OnVUE in any manner
that might interfere with the rights of others.

Facial Comparison Policy

You understand and agree that Pearson VUE may use facial comparison
technology for the purpose of verifying your identity during the testing process. It
will compare your facial image to the one on your identification and to facial
images captured during the testing process and help us further develop, upgrade,
and improve this application. If you do not agree to the use of facial comparison
technology during your testing session, do not accept this term. You will not be
able to complete your registration online. Instead, please call the Pearson VUE call
center to complete your registration.

Cisco Systems, Inc. policies

Admission Policy

**EXAM SECURITY VIOLATIONS**

Any misconduct listed below will lead to your exam being terminated, loss of your
exam fee and could result into a permanent enforcement ban against your Cisco
Certification profile.

 Once you are logged into PearsonVUE’s website, you cannot leave view of
the webcam.  In other words, you are not allowed to leave for restroom
breaks, to answer the door or your phone, or walk away for any other
reason.  If you are not in full view for the Greeter to check you in or the

Proctor to start your exam, the exam will be revoked and you will forfeit
your exam fee.
 Do not talk out loud during your exam or cover your face in anyway.

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Do not take any photos of your monitor BEFORE, DURING or AFTER your

exam; this includes your score report. This is a violation of Cisco’s NDA.
Do not use your phone during your exam, unless instructed by the proctor.
Do not allow any other person in the room while testing.
Pen and paper is not allowed during online testing. You may use the digital
whiteboard for notes.

Please note that you are required to have a clean and clutter free workstation.
During check in, the Proctor will ask you to perform a room and desk scan using
your webcam and will inspect any materials near your workstation.

Before the exam:

Visit the Cisco Online Proctoring page and review information on exam
policies and procedures, system requirements, and the System Test.
Complete the required System Test from the same computer and in the
same location you’ll be using on exam day. *Corporate firewalls often cause
issues while trying to take your exam. Please consider taking your exam in a
setting without a corporate firewall.*
Review the identification requirements below

Please be prepared to show one (1) valid form of unexpired, Government-issued

personal ID. The Government-issued ID must have your signature and must have
your photo.

The name on the registration must match the names on the Government issued
ID exactly. Please verify that your name listed on your confirmation email
matches your identification. If your identification is not considered valid, you will
not be permitted to complete your exam and are unlikely to receive a refund.

Examples of acceptable identification:

Passport
Driver’s license
Non-US Military ID (including spouse and dependents)
Identification card (national or local)
Registration card (such as green card, permanent resident, visa)

Please note that we are unable to accept the following ID’s for an online
proctored exam.

Renewal forms with expired ID’s

Government-issued name change documents with Government ID
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By law, certain IDs must not be photocopied, digitized, or captured on camera.

Because of this, Pearson VUE cannot accept restricted IDs (including but not
limited to U.S. military or certain secure access IDs) as identification for online
testing.

On exam day:

We recommend logging into your account 30 minutes early to start the

check-in process and to allow for any troubleshooting
This allows optimal preparedness but does not guarantee an early
admittance or start time
If you are more than 15 minutes late after your scheduled exam time, you
will be unable to begin your exam and you are unlikely to receive a refund

To check into your exam:

Select Check-in to start exam on your confirmation, reschedule or reminder

emails
https://cp.certmetrics.com/cisco/en/login
View your upcoming appointment
Follow the on-screen prompts to complete the check-in process
You will need to complete check-in before you can start your exam

Reschedule Policy

You can reschedule your online proctored exam up until the scheduled start time
of your appointment at https://cp.certmetrics.com/cisco/en/login. Failure to
reschedule before your appointment time or failure to appear for your
appointment will result in the forfeiture of your exam fee.

Cancellation Policy

You can cancel your online proctored exam up until the scheduled start time of
your appointment at https://cp.certmetrics.com/cisco/en/login. Failure to
reschedule before your appointment time or failure to appear for your
appointment will result in the forfeiture of your exam fee.

Additional Information

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Please note that your “appointment length” may include time for non-scored
sections such as surveys or tutorials. The appointment length does not
necessarily reflect the total amount of time allotted for the actual exam. The
majority of Cisco exam appointments include an additional 15 to 20 minutes for
surveys and tutorials.

Breaks are not allowed during the exam for any reason. If you leave your
computer during your exam the proctor will end your session and you will be
unable to continue testing.

Once passed, a candidate must wait a minimum of 180 days before taking the
same exam with an identical exam number. Candidates may only take a beta
exam once. Candidates who fail an exam must wait a period of five (5) calendar
days, beginning the day after the failed attempt, to retake the exam. For example,
if a candidate tests on Tuesday, he or she may test again no sooner than the
following Monday. For more information on Cisco's exam policies, visit:
www.cisco.com/web/learning/exams/policies.html.

As a Cisco test taker, you deserve a fair and secure testing experience. Please
report any suspicious behavior that you observe to
Cisco Certification Exam Security Customer Portal. Examples of such behavior
include receiving help or copying from another test taker, taking a test for
someone else, copying or disclosing exam content, or using notes or
unauthorized aids. Thank you for your assistance in helping to prevent and detect
unfair test practices.

Age Requirements and Policies Concerning Minors

Minors are individuals between 13-17 years of age who, with parental or legal
guardian consent, may take tests and if passed, receive certification. For any
person participating in a location that requires by law a lower minimum age for
entry into such programs, then the minimum age limit for that person will be the
stated minimum required age. Cisco reserves the right to impose additional
restrictions to comply with local data protection laws.

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