Master of Business Administration, Postgraduate Diploma and Postgraduate

Certificate in Business Administration

Module: Organisational Behaviour and Human Resource Management

[BAM040]

Exam: April – September 2021 study session

INSTRUCTIONS TO CANDIDATES:

This examination paper comprises SIX questions.

You should answer TWO (2) questions. If you answer more than two questions only your first
two answers will be marked. All questions are weighted equally.

Question 1

Use the PESTEL framework to discuss how the external environment in which an
organisation of your choice operates influence HR practice.

Question 2

Are Taylorist and Fordist work designs used by contemporary organisations nowadays?
Discuss and provide company examples to support your discussion.

Question 3

To what extent are interviews an effective employee selection method? Discuss in relation to
an organisation that you are familiar with.

Question 4

What is employee engagement and why is it important for business success? Use examples
from your own employing organisation to support your answer.

Question 5

Evaluate the performance management system in an organisation that you are familiar with.
Use relevant theoretical concepts and examples to support your answer.

Question 6

Use a relevant theoretical model and practical examples to discuss the causes of employee
absence, and consider different strategies employers may adopt to successfully manage
absence.