人力資源管理 · HRM online midterm exam (ch 1,4,5,7,8)

HRM online midterm exam will include chapter 1, 4, 5, 7 and 8.

1. Which term refers to the integrated process of planning, recruiting,developing, managing, and compensating
employees?
單選題
(2.0
分)
（難易度:中）
A. job analysis
B. HR alignment
C. strategic planning
D. talent management

2. Which of the following terms refers to the procedure used to determine the duties associated with job positions and
the characteristics of the people to hire for those positions?
單選題
(2.0
分)
（難易度:中）
A.  job description
B. job specification      
C.  job analysis    
D. job context

3. The information resulting from a job analysis is used for writing ________.
單選題
(2.0
分)
（難易度:中）
A. job descriptions
B. corporate objectives
C. personnel questionnaires
D. training requirements

4. Allison, a manager at a large clothing retail store, needs to determine essential duties that have not been assigned
to specific employees. Which of the following would most likely provide Allison with this information?
單選題
(2.0
分)
（難易度:中）
A. work activities
B. job context
C. job analysis      
D. performance standards

5. Which of the following data collection techniques would be most useful when writing a job description for a
software engineer?
單選題
(2.0
分)
（難易度:中）
A. distributing position analysis questionnaires
B. interviewing employees
C. analyzing organization charts
D. developing a job process chart
6. All of the following requirements are typically addressed in job specifications EXCEPT _____.
單選題
(2.0
分)
（難易度:中）
A. desired personality traits
B. required education levels
C. necessary experience
D. working conditions

7. Which of the following is the primary disadvantage of using interviews to collect job analysis data?
單選題
(2.0
分)
（難易度:中）
A. Interviews are a complicated method for collecting information.
B. Employees may exaggerate or minimize some information.
C. Interviews provide only general information about a worker's duties.
D. Interviews may require managers to reveal the job analysis function.

8. What is the first step in the recruitment and selection process?

單選題
(2.0
分)
（難易度:中）
A. performing initial screening interviews
B. building a pool of candidates
C. performing candidate background checks
D. deciding what positions to fill

9. ________ is the process of deciding what positions the firm will have to fill and how to fill them.
單選題
(2.0
分)
（難易度:中）
A. Recruitment
B. Selection
C. Job analysis
D. Workforce planning

10. The process of deciding how to fill executive positions at a firm is known as ________.
單選題
(2.0
分)
（難易度:中）
A. internal recruiting
B. succession planning
C. long-term forecasting      
D. advanced interviewing

11. Succession planning requires making forecasts of three elements:________, develop inside candidates, assess and
choose those who will fill the key position.
單選題
(2.0
分)
（難易度:中）
A. identify key needs
B. job specifications
C. global trends
D. labor relations
12.  Finding or attracting applicants for an employer's open positions is known as ________.
單選題
(2.0
分)
（難易度:中）
A. succession planning
B. employee recruiting
C. personnel planning
D. job posting

13. A ________ is used to calculate the number of applicants a firm must generate to hire the required number of new
employees.
單選題
(2.0
分)
（難易度:中）
A.  trend analysis
B. ratio analysis
C. recruiting yield pyramid
D. scatter plot

14. Which of the following is the primary disadvantage of using internal sources of candidates to fill vacant positions in
a firm?
單選題
(2.0
分)
（難易度:中）
A. lack of knowledge regarding a candidate's strengths      
B. potential to lose employees who aren't promoted
C. questionable commitment of candidates to the firm
D. significant training and orientation requirements

15. Which of the following is NOT a tool used by firms to recruit outside candidates?
單選題
(2.0
分)
（難易度:中）
A. newspaper advertising
B. intranet job postings
C. employment agencies
D. online job boards

16. ________ are special employment agencies retained by employers to seek out top management talent for their
clients.
單選題
(2.0
分)
（難易度:中）
A. State-run employment agencies      
B. Private employment agencies
C. Temporary agencies        
D. Executive recruiters

17. Which of the following is the most commonly used selection tool?
單選題
(2.0
分)
（難易度:中）
A. telephone reference
B. reference letter
C. interview
D. personality test

18. What is the type of interview which lists the questions ahead of time?
單選題
(2.0
分)
（難易度:中）
A. structured interviews
B. unstructured interviews
C. situational interviews
D. behavioral interviews

19. Which of the following is an advantage of using a nondirective format when interviewing job candidates?
單選題
(2.0
分)
（難易度:中）
A. allows candidates to ask questions
B. uses a manager's time more effectively
C.  pursues points of interest as they develop
D. scores and compares candidates with consistency

20. Which of the following is the primary disadvantage of using structured interviews during the employee selection
process?
單選題
(2.0
分)
（難易度:中）
A. higher potential for bias
B. limited validity and reliability
C. inconsistency across candidates      
D. reduced opportunities for asking follow-up questions

21. What type of interview would most likely include the statement,"Tell me about a time when you worked
successfully in a team environment"?
單選題
(2.0
分)
（難易度:中）
A. sequential        
B. behavioral
C. puzzle      
D. stress

22. What type of interview would most likely include the following statement? "Imagine that you have just been
assigned the task of winning the business of our competition's biggest client. How would you proceed?"
單選題
(2.0
分)
（難易度:中）
A. sequential
B. stress
C. puzzle      
D. situational

23. In a stress interview, the interviewer _____.

單選題
(2.0
分)
（難易度:中）
A. provides an applicant with a task to complete in a set amount of time
B. tries to make the applicant uncomfortable in order to spot sensitivity
C. gives a word problem to see how the candidate thinks under pressure
D. describes a hypothetical situation to assess how the applicant responds

24. Which of the following questions would most likely be asked during a stress interview?
單選題
(2.0
分)
（難易度:中）
A.
"I see that you switched colleges four times before finally earning your degree. I think that reflects an inability to make
good decisions and remain focused. What do you think?"
B. "Can you tell me about a time in the past when you used leadership skills to handle a difficult situation?"
C.
"Mike and Todd have 20 more than Todd has. How much does Mike have and how much
does Todd have?"
D. "Why are you leaving your current position and changing careers?"

25. Which of the following terms refers to a group of interviewers working together to question and rate one applicant?
單選題
(2.0
分)
（難易度:中）
A. serial interview
B. board interview
C. sequential interview
D. mass interview

26.  Kevin is interviewing for a position as a public relations specialist in a communications firm. He first meets with the
HR manager. Afterwards, he meets with the department manager.Finally, he meets with the company president.
Kevin is most likely experiencing a ____ interview.
單選題
(2.0
分)
（難易度:中）
A. board
B. panel
C. serial
D. mass

27.  In a ____ interview, a panel questions several candidates simultaneously.

單選題
(2.0
分)
（難易度:中）
A. formal
B. topical
C. panel
D. mass

28. Ellen is interviewing along with several other talented candidates for a position as a journalist at a newspaper. A
team of interviewers will meet with all the candidates at once. The team will pose problems to the candidates and
see which candidate takes the lead in formulating an answer. This is most likely an example of a ____ interview.
單選題
(2.0
分)
（難易度:中）
A. serial
B. board
C. mass
D. panel

29. On Alicia's first day of work at a software firm, she attended a meeting with the HR manager and other new
employees. Alicia learned about employee benefits packages, personnel policies, and the structure of the company.
In which of the following did Alicia most likely participate?
單選題
(2.0
分)
（難易度:中）
A. recruitment      
B. selection
C. orientation
D. development

30. Which of the following terms refers to helping new employees appreciate the values and culture of a firm?      
單選題
(2.0
分)
（難易度:中）
A. on boarding      
B. outsourcing
C. organizing
D. offshoring

31. Which of the following is most likely NOT one of the goals of a firm's employee orientation program?    
單選題
(2.0
分)
（難易度:中）
A. making new employees feel like part of a team
B. helping new employees become socialized into the firm
C.  teaching new employees about the firm's history and strategies
D. training new employees to learn how to work

32. The methods used to give new or present employees the skills they need to perform their jobs are called ____.
單選題
(2.0
分)
（難易度:中）
A. orientation       
B. training
C. development
D. management

33. What is the first step in the ADDIE training process?

單選題
(2.0
分)
（難易度:中）
A. assessing the program's successes
B. appraising the program's budget
C. analyzing the training need
D. acquiring training materials

34. What is the final step in the ADDIE training process?

單選題
(2.0
分)
（難易度:中）
A. evaluating the program's successes or failures
B. rewarding employees for program participation
C. conducting a budget and needs analysis
D. training the targeted group of employees

35. Tyler, a new accounts representative at Martin Marketing, is learning the job by actually doing job-related tasks such
as contacting customers. Tyler is most likely participating in ____.
單選題
(2.0
分)
（難易度:中）
A. on-the-job training
B. socialization
C. social learning
D. modeling

36. Which of the following training methods is most frequently used by employers?
單選題
(2.0
分)
（難易度:中）
A. job instruction training
B. apprenticeship training
C. on-the-job training
D. classroom training

37. Rebekah was hired soon after graduation and assigned to complete a management trainee program. She will move
to various jobs each month for a nine-month period of time. Her employer is utilizing the ____ form of training.
單選題
(2.0
分)
（難易度:中）
A. job rotation
B. under study
C. job expansion
D. informal learning

38. Mario hopes to be promoted to the head of his department next year. In the meantime, he has been assigned to
spend a year as an assistant to the current department head. Which type of training is most likely being used in this
example?
單選題
(2.0
分)
（難易度:中）
A. job rotation
B. job instruction
C. coaching method
D. informal learning

39. When jobs consist of a logical sequence of steps and are best taught step-by-step, the most appropriate training
method to use is ____. 
單選題
(2.0
分)
（難易度:中）
A. job instruction training
B. apprenticeship training
C. coaching
D. job rotation

40. According to Kurt Lewin, in order for organizational change to occur,which stage must occur first?
單選題
(2.0
分)
（難易度:中）
A. unfreezing       
B. moving
C. refreezing
D. freezing

41. The basic functions of the management process include all of the following EXCEPT ________.
單選題
(2.0
分)
（難易度:中）
A. planning
B. organizing
C. outsourcing
D. leading

42.   Which function of the management process includes selecting employees, setting performance standards, and
compensating employees?
單選題
(2.0
分)
（難易度:中）
A. organizing
B. planning
C. motivating
D. staffing

43. ________ is the process of acquiring, training, appraising, and compensating employees, and attending to their
labor relations, health and safety,and fairness concerns.
單選題
(2.0
分)
（難易度:中）
A. Labor relations
B. Human resource management
C. Behavioral management
D. Organizational health and safety management

44. Gerard is authorized to direct the work of subordinates and is responsible for accomplishing the organization's
tasks. Gerard is most likely a________.
單選題
(2.0
分)
（難易度:中）
A. training specialist
B. staff manager
C. line manager
D. recruiter

45. A line manager's human resource responsibilities most likely include all of the following EXCEPT ________.
單選題
(2.0
分)
（難易度:中）
A. maintaining department morale      
B. controlling labor costs
C. protecting employees' health
D. marketing new products and services

46. ________ functions involve assisting and advising line managers, and they are the central aspect of a human
resource manager's job.
單選題
(2.0
分)
（難易度:中）
A. Staff
B.  Advocacy
C. Line
D. Coordinative

47. Over the next few years, employers may face a severe labor shortage because ________.
單選題
(2.0
分)
（難易度:中）
A. there are fewer people entering the workforce than there are retiring baby boomers
B. one-third of single mothers are not employed in the U.S. labor force
C. there are too many nontraditional workers holding multiple jobs
D. older employees are more family-centric than younger employees

48. Strategic human resource management refers to ________.

單選題
(2.0
分)
（難易度:中）
A.
formulating and executing human resource policies and practices that produce the employee competencies and
behaviors the company needs to achieve strategic aims
B.
planning the balance of internal strengths and weaknesses with external opportunities and threats to maintain
competitive advantage
C. emphasizing the knowledge, education, training, skills, and expertise of a firm's workers
D. extending a firm's sales, ownership, and manufacturing to new markets

49. What is the second step in the ADDIE training process?

單選題
(2.0
分)
（難易度:中）
A. developing training aids
B.  defining the training objectives
C. designing the overall training program
D. designating employees who need training

50. Which of the following will most likely occur during the third step of the ADDIE training process?
單選題
(2.0
分)
（難易度:中）
A.  training a targeted group
B. creating training materials       
C. evaluating the success of the program    
D. estimating a budget for the training program