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3. There are many human factors which affect the performance of an aircraft
maintenance technician. Discuss the main types of phobias which might occur within
a work environment. Describe the factors that could lead to them, and the necessary
measures to be implemented.
4. Errors are part of maintenance organization. Explain what intention-based errors are
and how they could affect the performance of an aircraft technician.
5. You are a shift leader carrying out a major airframe repair that will not be completed
during your shift. Explain how you are going to communicate this to the incoming
shift with regards to outstanding work, data, and spares.
6. Describe peer pressure and how it affects the aircraft engineer in the workplace.
8. There are many human factors which affect the performance of an aircraft
maintenance technician. Explain in detail the effects of stress on an engineer, how
environmental factors affect stress, and how these effects can be minimised.