CAIIB (ABM) MCQ MODULE-III Q50. Process of examining large and varied data sets to uncover hidden patterns, unknown correlations, market trends, customer preferences, and other useful information that helps organization make more informed business decision is called. 7 [A] Data Mining [B] Customer Relationship Management [C] Big Data Analytics [D] Business Statistic Analysis Answer: [C] Big Data Analytics givemock @ to.mergivemock EB civermock @B givemock.com — @ i SS, eavemoc, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q49. A typical Human Resource Information System (HRIS) includes: [A] Bio-Data with Salary and Allowances [B] Educational and Professional Qualifications {C] Organizational Histo! [D] All of the above YY Answer: [D] All of the above ivemock © o.merzivemock OB civemock & givemock.com on, avemock, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q48. 360 Degree appraisal method [A] is likely to minimize human bias wv [B] is likely to enhance human bias [C] has no effect of human bias [D] is the only method to minimize human bias Answer: [A] 360 Degree appraisal method being a multi-rater appraisal system is likely tc minimize human bias. i k Ov. i k i k es) givemock.com on jemod mefavemock (Ei aver — Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q47. Behaviorally Anchored Rating Scales (BARS) is a method of performance appraisal? [A] Free Form Essay Method [B] Human Asset Accounting Method [C] Traditional Method [D] Modern Method Answer: [D] Behaviorally Anchored Rating Scales (BARS) is a Modern method of performance appraisal ivemock © o.merzivemock TBD civemock @ givemock.com of, aveniock, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q46. RACE doesn’t just reward for good work but it takes care of the career. What does RACE stand: for? [A] Recognition And Career Enhancement vv [8] Regular Assessment of Critical Excellence [CJ Rational And Compassionate Employment [0] Rewards Associated to Compensation for Employee Answer: [A] Recognition And Career Enhancement (RACE), is a time bound, automatic, transparent and structured program for employees of Kotak based on performance and works on four basic principle of Passion, Pride, Progress and Prosperity. i i i givemock.com — @ | NB givemock @ to.mergivemock GB zivenocx @ —_ Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q45. Which is the most widely used method of Job Evaluation? [A] Ranking Method [B] Point Method Ss {C] Job Classification [D] Factor Comparison Answer: [B] Point Method: Jobs broken down into various factors and points allotted to each facto! with weightage given depending upon their importance to perform the job. Points so allocated are summed. givemock © to.merzivemock OB civemock @ givemock.com ovis, aveniock, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q44. Which of the following is correct in respect of year of enactment? [A] The Payment of Wages Act-1936 [B] The Minimum Wages Act-1948 {C] Payment of Bonus Act:1965 [D] All of the above a” Answer: [D] To protect the work force from irrationally low wages following laws have been enactec by Indian Government from time to time: The Payment of Wages Act-1936, The Minimum Wages Act-1948, Payment of Bonus Act- 1965, Equal Remuneration Act-1976 givemock © to.mefeivemock ao givemock @ givemock.com © | EB, Givinock, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q43. Which of the following types of compensation is not matched correctly? [A] Managerial-Remuneration [B] Supervisory-Salary {C] Clerical-Payment [D] Unskilled/Semi -skilled-Wages Answer: [C] Clerical or Administrative- Salary Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q42. STARS i.e. Special Thanks And Recognition System that links customer delight tc employee rewards was a model used by. ? (Al 1BM [B] Google [C] Taj Hotel and Resorts ~ [D] Maurya Sheraton Hotels Answer: [C] Taj Hotel and Resorts ivemock @ wo.merzivemock EB civermoc @ givemock.com @l a VEMOCK, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q41. Which theory assumes that consequences of individual’s behavior in one situatior influences that individual's behavior in a similar situation? [B] Reinforcement Theory. [C] Adam’s Equity Theory [D] Achievement Motivation Theory [A] Porter’s Performance —- Model Answer: [B] Reinforcement Theory ivemock © fo.me/givemock EB givernock @ givernock.com ou aivemock, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q40. ‘The motivation is determined by the nature of the reward people expect to get as ¢ result of their job performance. Which of the following theory postulates it? [A] Valence-Instrumentality-Expectancy Model B] Instrumentality Theory (C] Path Goal Theory D] All of the above SA Answer: [D] Vroom’s Expectancy Model/Valence-Instrumentality-Expectancy Model / Path Goal Theory/ Instrumentality Theory are the several names of the theory developed by Victor H Groom. l t [ t givemock @ bo.me/givemock BD zivernock @ givemock.com @ [ms aveMock, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q39. ERG Theory in psychology was given by Clayton Alderfer. ERG stands for. ? [A] Existence, Relatedness and Growth [B] Estimation, Relaxation and Group formation [C] Exceptional, Recognition and Goal setter [D] Employee, Role and Gratitude Answer: [A] ERG stands for Existence, Relatedness and Growth. These are three sets of needs in organization out of which more than one need may be operative at the same time. Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q38. What are the factors leading to job satisfaction or dissatisfaction as per Herzberg’s Two- Factor Theory? [A] Hygiene and Maintenance Factor {8] Motivational and Hygiene Factor [C] Recognition and Hygiene Factor [D] Achievement and Relation Factor Answer: [8] Motivational Factor and Hyglene or Maintenance Factor givemock @ wo.mergivemock EB civernoc @B givemock.com — @ i SS, eaviock, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q37. What is the correct sequence of needs in the Maslow’s Need Hierarchy Theory frorr lower to higher? i) Safety/Security needs ii) Social Needs iii) Physiological Needs iv) Sel Esteem Needs v) Self Actualization Needs {A] (ii)-{i)-(iii)-(v)-{iv) (B] (i iv)-(v) (cl (i -(v)- (iv) (D] (iii)-(i)-(ii)-(iv)-(v) Answer: [D] Physiological Needs- Safety/Security Needs- Social Needs - Self Esteem Needs-Self Actualization Needs Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q36. Rabble Hypothesis is ? [A] workers are motivated more by the need for satisfaction [B] workers are motivated more by the sense of security [C] workers are motivated more by the need for money [D] workers are motivated more by the working environment Answer: [C] F W Taylor had a simplistic assumption about human behavior from a motivational viewpoint that workers are motivated more by the need for money and this is what ‘rabble hypothesis’ is. (D sivemock © omessivemock TB civeocx @ givemock.com @l GENK Scanned with CamScannerQ35. Which of the following is not a traditional HR approach for managing diversity at organization level? [A] Diversity enlargement [B] Diversity assessment [C] Diversity sensitivity [D] Cultural audits Answer: [B] traditional HR approach for managing diversity at organization level are Diversity enlargement, Diversity sensitivity, Cultural audits Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q34. Being intuitive, creative and emotional is controlled by which hemisphere of the human brain? [A] Central Hemisphere [B] Left Hemisphere [C] Right Hemisphere Si [D] Frontal Hemisphere Answer: [C] Right hemisphere of the brain which controls the left side of the body attributes tc artistic nature, being simultaneous, emotional, spiritual, creativity, perception etc. givemock @ to.mereivemock Bo givemock & givemock.com | =, avemock, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q33. Psycho-analytical Theory is primarily based on the Freudian concept of. [A] unconscious, subconscious and conscious [B] trust, autonomy and inferiority [C] trait, integrity and growth [D] despair, identity and intimacy Answer: [A] Psycho-analytical Theory is primarily based on the Freudian concept of unconscious (Id), subconscious (super ego) and conscious (ego) givemock @ wo.me/givemock ED aivemock @ givemock.com emf, avexiock, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q32. Messy appearance, restless, impatient, perfectionism are characteristics of ? [A] Type A Personality 9 [B] Type B Personality [C] Type C Personality [D] Type D Personality Answer: [A] Type A Personality Scanned with CamScannerQ31. Personality, Perception and Attitude comes under which group of factor that influences human behavior? [A] Personal Factor [B] Psychological Factor a {C] Intrinsic Factor [D] Background Factor Answer: [B] Psychological Factors: Personality, Perception, Attitude , Values, Learning Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q30, What comes in place of (i) and (ii) in the below description of Johari Window? Not Known to Self Known to Others ARENA (i) Not Known to Others (ii) DARK [A] (i) Grapevine (ii) Open [8] (i) Light (ii) Spiritual {C] (i) Deaf (ii) Open {D] (i) Blind (ii) Closed Answer: [D] (i) Blind (ii) Closed ivemock @ wo.mereivemock WB civerock @& givemock.com or —. qavemock, Scanned with CamScannerQ29. Johari Window which explains the concept of self awareness has dimensions? A) Three 8] Two C] Four 1D] One answer: [B] Johari Window concept given by Joseph Luft and Harrington Ingham refers to two dimensions i) how much of one’s behavior is known to him/her and ii) how much he/she feels others now him/her. Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q28. Term ‘Group Dynamics’ was coined by. ? [A] Kurt Lewin v~ [B] Edwards Creta [C] Power Kotter [D] Mark Schutz Answer: [A] Term Group Dynamics was coined by Kurt Lewin in 1930s. Meivernock ©) to.mergivemock ED civemock @ givernock.com ovis, avexiock, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q27. What is the following represents the correct sequence in stages of Group Formation? i) Conforming ii) Norming iii) Forming iv) Performing (v) Storming Answer: [A] Sequence of stages in group formation: Forming (Awareness)- Storming (Conflict)- Norming (Cooperation)- Conforming (Adjustment}- Performing (Productivity) Scanned with CamScanner226. Which of the following is not a life position in terms of Okayness as given by Harris? A] lam Ok you are somehow oe B] | am NOT OK you are OK C] | am NOT OK you are NOT OK D] | am OK you are NOT OK \nswer: [A] | am Ok you are OK (both have value), | am OK you are NOT OK (I have value but you don’t), | m NOT OK you are OK (I don’t have value but you have, | am NOT OK you are NOT OK (neither person ave value) Scanned with CamScanner125. Concept of Transactional Analysis was given by. ? A] Levenson B] Kotter C] Eric Berne v D] Goleman Answer: [C] Concept of Transactional Analysis was given by Dr. Eric Berne Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q24, Which of the following are correct statement for different Power Bases: (i) Coercive Power: Leade threaten, punish delinquent employee (ii) Expert Power: Power gained by virtue of knowledge (i Emotional Power: Emotional attraction of a person based on extraordinary characteristics (iv) Reflectec Power: Gaining of power by virtue of proximity to a power source (cl (i), [D} (i), (iii) and (iv) Answer: [B] Emotional Power: Emotional connect between manager and employees used by manager to get the work done from employees beyond their duty and time schedule and Charismatic Power: Emotional attraction/influence of a leader based on extraordinary characteristics admired by juniors givemock © wo.mergivemock EB civeock @& givemock.com of. aaviemock, Scanned with CamScannerQ23. Individual’s belief about who is responsible for what happens in life is called [A] Power Base [8] Motivational Pattern [C] Locus of Control [D] Internal Belief Answer: [C] Locus of Control as defined by Leftcourt and Levenson explains that individuals have belief about who is responsible for what happens in life. Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q22. Which of the following , is a part of self-development at individual level as per Pareek? [A] Motivational Pattern [B] Locus of Control [C] Power Bases [D] Allof the above Answer: [D] Individual Level: Motivational Pattern, Locust of Control, Power Bases Interpersonal Level: Interpersonal Needs, Transactional Analysis Group Level: Being an effective member in the group. givemock @ so. mesgivemock OB zivenocx @ givemock.com ou aivemocK, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q21. A personal sense of type of work individual wants to pursue and what work or career means to one, is called as [A] Career Dimension [8] Career Planning [C] Career Anchor. [D] Career Path Answer: [C] As per Schein’s concept, personal sense of type of work individual wants to pursue and what work or career means to one, is called as Career Anchor. He listed 5 such Career Anchors: Technical/Functional Competence, Managerial Competence, Security, Creativity, Autonomy. givemock @ so.me/eivemock BD aivernock @& givemock.com or —- EMOCK, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q20. Which of the following is a mismatch in Career Concept as per Driver? [A] Linear Concept: Upward movement in different organization in same domain [B] Steady State Career: Acquire higher skill but choose not to go up in hierarchy [C] Transitory Pattern: Shift from one job to another without acquiring excellence [D] Spiral Career: Take new job, work hard, perform well, move up in status then move to another kind of job Answer: [A] Linear Concept: Employee enter into an organization, develop a plan for upward movement within the same profession using organizational hierarchy. Scanned with CamScannerQ19. What is the chronological sequence of Career Roles experienced by an individual as per Dalton, Thompson and Price? i) Mentor ii) Colleague iii) Sponsor iv) Apprentice (A) (ii)-(ii}-(iv)-(i) ii) Answer: [B] Apprentice (beginning of career under supervision)-Colleague (independent contribution but in subordinate role)- Mentor (beginning of complex function)- Sponsor (part of top management) ivemock € to.me/givemock GB zivermock @ givemock.com — @ti[ GNLMOCK, Scanned with CamScannerQ18. Erik Erikson divided life into eight stages of which four are in childhood and four are in adulthood. Which of the following is not an adulthood stage? [A] Mature Adulthood [B] Adolescence [C] Adulthood [D] Maturity Answer: [A] Four stages of adulthood as per Erik Erikson is Adolescence, Young Adulthood, Adulthood and Maturity. Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q17. Which of the following functions that attitude serves at workplace? [A] Adjustment Function and Ego Defensive Function [B] Value Expression Function and Knowledge Function [C] Job Orientation Function and Behavior Pattern Function [D] Both [A] and [8] Answer: [D] Attitude serves four important functions at workplace: Adjustment Function, Ego Defensive Function, Value Expression Function and Knowledge Function givemock @ 1omersivemock TB civernock @ givemock.com @l a VEMOCK, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q16. Three basic components of Attitude are. ie, [A] Positive, Negative and Neutral [B] Emotional, Informational and Behavioral [C] Active, Passive and Dormant [D] Intrinsic, Extrinsic and Conceptual ivemock © to.mergivemock GD civemock @ givernock.com ons, averiock, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q15. Evaluation of training is done at four levels. Which of the following is not one of them? {A] Reaction level [B] Learning level [C] Cognitive level [D] Functioning level Answer: [C] Evaluation of training is done at four levels: Reaction level, Learning level Behavior level, Functioning level. Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q14. What is the correct order of steps involved in Systematic Approach to Training (SAT): i) Training Need Analysis ii)Selection and development of trainers iii) Preparation of training plan iv) Designing the program v) Evaluation of training program wun (8) (i)-{iii)-(i)-(iv)-(v) (c(i i (v) [0] (i)-{iv)-(iii)-(v)-(ii) (Al (i) Answer: [A] Training Need Analysis- Preparation of training plan- Designing the program - Evaluation of training program- ii)Selection and development of trainers ivemock @ to.me/eivemock GB eivernock @B givemock.com on —- Givemock, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q13. Which theory holds that learner is passive in the process of learning? [A] Passive Reflex Theory [8] Organismic Theory [C] Behaviorist Theory [D] Learner Centric Theory Answer: [C] As per Mechanistic of Behaviorist Theory, learner is passive in the process of learning. Learning occurs when a learner is conditioned to give the right response to a given stimulus. givemock @ io.me/eivemock WB zivemock @ givemock.com @ VEMOCK, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q12. ‘Learning occurs only when the learners have the freedom to learn what is particularly relevant to their personal life situation.’ Which set of theory explores this phenomena? [A] Behaviorist Theory [8] Organismic Theory {C] Mechanistic Theory [D] Systemic Theory Answer: [B] Organismic or Humanistic Theory holds that learning occurs only when the learners have the freedom to learn what is particularly relevant to their personal life situation. The purpose of learning is to encourage individual to develop their full potential. givemock @ t.me/sivemock OD aivemocx @ givemock.com Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q11. Which of the following is not one of the set of theory which explains ‘how’ to learn as per Nadler? [A] Mechanistic or Behaviorist Theory [B] Organismic or Humanistic Theory [C] Cognitive Theory [D] Knowles Nadler Theory Answer: [D] Knowles Nadler Theory givemock @ to.me/eivemock EB sivemocx @ givemock.com © i[E= avemock, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q10. Andragogy, i.e. Adult learning is more : [A] subject centric [B] teacher centric [Cl learner centric = [D] object centric Answer: (C] Andragogy , i.e. Adult learning is more of a learner centric approach. givemock ©) to.merzivemock OB civemock @ givemock.com or —- aveniock, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q9. Which of the following is not correct description of the term as per Pareek and Rao? [A] Task: Basic element of job So [B] Job: Puts an individual in hierarchical pattern [C] Role: Emphasizes on pattern of mutual expectation [D] Work: Involves complex pattern and encompasses socio-psychological relationship. Answer: [B] Job: System of tasks requiring an individual to achieve overall product and Position Puts an individual in hierarchical pattern with those below reporting to higher position givemock @ to.mergivemock ED aivemock @ givemock.com oni, aivexiock, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q8. A traditional job analysis comprises three parts. Which of these is not one of them? [A] Job Description [B] Job Evaluation [C] Job Specification [D] Job Allocation a Answer: [D] A traditional job analysis comprises of three parts: Job Description, Job Evaluation and Job Specification. ivemock © bo.merzivemock EBD civemock @ givemock.com oni Scanned with CamScannerQ7. National Institute of Personnel Management is situated in ? A Kolkata of B] New Delhi (C] Shimla (D] Dehradun Answer: [A] National Institute of Personnel Management (NIPM), was founded in 1980 after the merger of Indian Institute of Personnel Management (IIPM) and National Institute of Labor Management (NILM). Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q6. Which of the following is not a traditional sub-module of broad HRM function? [A] Acquisition (B] Merger Se [C] Development [D] Maintenance Answer: [B] Four traditional sub-module of broad HRM function are Acquisition, Development, Motivation and Maintenance. Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III QS. Modern day organizations are said to be operating in VUCA environment. VUCA stands for ? [A] Variability, Usefulness, Criticality, Acceptance [B] Versatility, Uniqueness, Conditionality, Advantage: {C] Volatility, Uncertainty, Complexity, Ambiguity [D] Vulnerable, Untolerable, Conceptual, Approachable Answer: [C] VUCA stands for Volatility, Uncertainty, Complexity, Ambiguity. ivemock @ to.mergivemock GB civernock Bp givemock.com @ Scanned with CamScannerQ4. As per Robert Owen, Manager’s best investment and ‘vital machines’ are. ? [A] improvised tools [B] line managers {C] workers Y [D] modern technology Answer: [C] As per Robert Owen, Manager’s best investment and ‘vital machines’ are workers. He believed in providing better conditions that would result in higher productivity. Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q3. Which of the following sums up the Edgar Schein’s definition of organization? [A] rational coordination of activities of a number of people [B] involved for achievement of common Boal through division of labor and function [C] hierarchy of authority [D] All of the above a Answer: [D] An organization is the rational coordination of activities of a number of people involved for achievement of common goal through division of labor and function and through a hierarchy of authority and responsibility. Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q2. The book named, ‘The Land Marks of Tomorrow’ was written by ? [A] Peter Drucker vw [B] Douglas McGregor [C] Abraham Maslow [D] Fredrick Herzberg Meivernock ©) o.mergivemock EBD civemock @ givemock.com on, aveniock, Scanned with CamScannerCAIIB (ABM) MCQ MODULE-III Q1. ‘will pay more for the ability to deal with people than for any other ability under the oe gave the above statement? [A] Peter Drucker aa [D] Charles Babbage Answer: [C] Rockefeller Scanned with CamScanner