ull aga 2 Problem Solving Proces Ss Continuous f0% Improvement Bricanak data. Problem Solving Process Problem Solving is the act of defining a problem: determining the cause of the problem; identifyng, prioritizing, and selecting alternatives for a solution; and implementing a solution PROBLEM SOLVING PROCESS Here are the key points and questions ¢ IDENTIFY PROBLEM - What's going on ? GATHERING DATA - What do we know ? ANALYZE DATA - What are the root cause ? GENERATE SOLUTIONS - What could we do ? SELECT SOLUTION - What's the best thing to do? PLAN IMPLEMENTATION - How do we go about it ? IMPLEMENT TEST - Have we solved the problem ? CONTINUE TO IMPROVE - Can we improve on what we have done ?anak data. Identify Problem What's going on ? 1.State the problem as clearly as possible. 2.Be specific about the behaviour, situation, timing, and circumstances that make it a problem 3. Differentiate fact from opinion 4.\dentify what standard or expectation is violated 5.Determine in which process the problem lies 6.Avoid trying to solved the problem without data Gathering Data What do we know ? 1.What data that we have based on the specific problem ? 2.|s there any supporting data ? 3.Should we conduct survey to answer our problem ? 4.Choose the right data and do explorationanak data. Analyze Data What are the root cause ? 1.Do descriptive analysis to help us understand the data 2.Create data visualisation 3.Choose the right analysis : Correlation or Causation, Finding pattern or Trends, Compare means, Statistical Modelling. etc Generate Solutions What could we do ? 1. List all the possible solutions; don't worry about the quality of the solutions at this stages 2.Try to be creative and forget about the quality of the solution 3."Don't reinvent the wheel". Find previous possible solution that we already have. 4. Brainstorm on others’ ideasanak “data. Select Solution What's the best thing to do ? 1, The next step is to go through and eliminate less desirable or unreasonable solutions 2. Order the remaining solutions in order of preference 3. Evaluate the remaining solutions in terms of their advantages and disadvantages Plan Implementation How do we go about it ? 1. Specify who will take action 2. Specify how the solution will be implemented 3. Specify when the solution will be implemented 4,Plan and implement a pilot test of the chosen solutionanak data. Implement Test Have we solved the problem ? 1.Create a metrics that can measure our implementation progress or compare to existing metrics based on the problems we face 2. Evaluate how effective the solution was 3.Decide whether the existing plan needs to be revised, or whether a new plan is needed to better address the problem Continue To Improve Can we improve on what we have done ? 1.If you are not pleased with the outcome, return to previous step to select another data or select new solution or revise the existing solution, and repeat the remaining steps. 2.Gather feedback from all affected parties 3. Evaluate long term results based on final solutionTHANKS == ==an ad Contact us at: anakdata.id@gmail.com td “data. Follow our Instagram @anakdata.id Source : 1 .httpsu/healthywa.wa.gov.aw/Articles/N_R/Problem-soWving 2. https://asq.org/quality-resources/problem-solving,