ZMBABWE REVENUE AUTHORITY

COMMISSIONER GENERAL

WRITE TO: TELEPHONE: CALL AT: IN REPLY PLEASE QUOTE:

THE COMMISSIONER GENERAL +263 -242- 795720 - 25 GROUND FLOOR
ZIMBABWE REVENUE +263-242-250455: KURIMA HOUSE REF : RM/GH/02/2021
AUTHORITY HARARE GEORGE SILUNDIKA AVE.
PO BOX 4360 BWTN THIRD /S.MUZENDA ST
HARARE HARARE

01 March 2021

The CEOs
 Patrick Gwasera <iffazimpresident@gmail.com>;
 Indigenous Shipping and Freight Agents Association of Zimbabwe Isfaaz <isfaaz@gmail.com>;
 SFAAZ Secretariat <secretariat@sfaaz.org>;
 ZIFFA Ziffa <ziffa_ziffa@yahoo.com>

Dear All,

RE: REMINDER OF EXISTING & NOTIFICATION OF ADDITIONAL/NEW EMAIL GROUPS

FOR GREATER HARARE REGION - CUSTOMS & EXCISE

I refer to the abovementioned matter and the letter from the Acting Commissioner of Customs & Excise dated
29 January 2021 where he notified you of the split of Region 1 Customs Region.

I wish to advise you of the new and already existing email address groups for the Greater Harare Region for
your members’ use.

The email addresses are as follows:

EMAIL ADDRESS AREA COVERED DETAILS OF

MANAGER
RESPONSIBLE

1. harareportchangeofownership@zimra.co.zw i. Change of Winfield Chiyangwa

ownership of wchiyangwa@zimra.co.zw
vehicles Cell 071 242 0389

2. harareportchangeofownership@zimra.co.zw i. Issuance of vehicle Winfield Chiyangwa

number plates wchiyangwa@zimra.co.zw
Cell 071 242 0389

3. harareportmotortraffic@zimra.co.zw i. TIP (Temporary Winfield Chiyangwa

Import Permit) for wchiyangwa@zimra.co.zw
vehicles, queries
and extensions. Cell 071 242 0389
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L.N.
 ii. Embargoes of
vehicles and goods

4. harareportmotortraffic@zimra.co.zw i. Immigrants Winfield Chiyangwa

clearances, wchiyangwa@zimra.co.zw
including Cell 071 242 0389
returning
residents who
have been away
for more than
two years

5. HararePortRebates@zimra.co.zw i. Diplomatic Winfield Chiyangwa

clearances wchiyangwa@zimra.co.zw
Cell 071 242 0389

6. HararePortRebates@zimra.co.zw i. All other rebates Winfield Chiyangwa

and suspension wchiyangwa@zimra.co.zw
of duty e.g. Cell 071 242 0389
suspension of
duty for goods
for the physically
challenged.

7. HararePortCommercialoffice@zimra.co.zw i. Licences quota Winfield Chiyangwa

management wchiyangwa@zimra.co.zw
ii. Certificates of Cell 071 242 0389
origin
iii. Bill of Entry
cancellations
iv. SDO’s – Special
Delivery Orders
8. GreaterHarareEnforcement@zimra.co.zw i. Enforcement Philbert Muchechetere
issues pmuchechetere@zimra.co.
zw
Cell 071 261 7644

9. harareairfreight@zimra.co.zw i. Airfreight issues William Mhondoro

relating to goods wmhondoro@zimra.co.zw
imported by air Cell 071 287 6436

10.. rgmia@zimra.co.zw i. Clearance of Tafara Charumbira

travellers at RGM tcharumbira@zimra.co.zw
NB:”rgmia” abbreviation stands for Robert International Cell 077 218 7442
Gabriel Mugabe International Airport Airport and
Charles Prince
Airport

11. hcso@zimra.co.zw i. Clearance of Tafara Charumbira

parcels through tcharumbira@zimra.co.zw
ZIMPOST at Cell 077 218 7442
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L.N.
 NB: “hcso” abbreviation stands for Harare Harare Central
Central Sorting Office Sorting Office

12. hararecondeps@zimra.co.zw i. Condeps (Manica & Joseph Chigayo

BAK) jchigayo@zimra.co.zw
Cell 071 262 4288

13. HararePortPayments@zimra.co.zw i. All payments for Percy Mhaka

Customs matters in pmhaka@zimra.co.zw
Harare Cell 077 251 4009

14. greaterhararecustomsregion@zimra.co.zw i. Appeals against Juliana Munongi-

decisions made by Chikwanda
all above. jmunongi-
ii. Applications for chikwanda@zimra.co.zw
REPORT Cell 071 245 7214
ORDERS (ask your
clients how many Lonto Ndlovu
outstanding report lndlovu@zimra.co.zw
orders they have as Cell 0712 617 641 / 0775
you apply and 871 446
include in your/their
application letter,
thank you)
iii. Representations on
goods placed under
seizure
iv. Regional Office
functions

The Station Managers, Section Heads and Technical Services Manager are all available to assist in the event
that a service rendered to you is not to your expectations or as promised in the Clients’ Charter. I am
available too.

We are here to serve.

Yours faithfully

L. Ndlovu (Mrs)
REGIONAL MANAGER – GREATER HARARE: CUSTOMS & EXCISE DIVISION

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