EXAM PRACTICE

SECTION A: READING COMPREHENSION

Task 1 (Estimated time 10mn -. Marks: 7)

Fill in gaps 1-7 in the following text using the words in the bank below. There are THREE
works you do not need to use. 0 is the example. Write the correct answer on your Answer
Sheet.

SPAGHETTI WESTERNS

In 1963, an obscure Italian 0. director named Sergio Leone was given US$200,000 and a load of
leftover film stock and told to make a western.
With a _1_______ based on Akira Kurosawa's samurai epic Yojimbo, an American TV actor named
Clint Eastwood, a music composer named Ennio Morricone, and a cameraman named Massimo
Dallamano, Leone made what was essentially supposed to be a throw-away film; Per un Pugno di
Dollari — A Fistful of Dollars . Leone's unique style, artistic _2_______ angles, extension of time
and raw, explosive violence presented an original view of the West, making his film different from
any Western that had come before.
Leone followed up with a _3_______ in 1965— For a Few Dollars More, this time teaming
Eastwood with Lee Van Cleef as rival bounty hunters. The Good, the Bad and the Ugly (1966) with
Eastwood, Van Cleef and Eli Wallach was the last of Leone's Dollars _4_______. Between 1960 and
1975, nearly 600 westerns were made in Europe. Because most of them were financed by Italian
_5_______, they were called spaghetti westerns. The vast majority of spaghetti westerns were filmed
on _6_______, in Spain, usually near the Mediterranean coastal town of Almería. This area of the
country resembles the American southwest, which is why most of the films take place along the
Mexican border (that, and all the Spanish _7_______,).

CAMERA CAST COMPANIES DIRECTOR EXTRAS

LOCATION PLOT SCRIPT SEQUEL SET TRILOGY

_________________________________________________________________
Useful webpages to write a CV
http://www.confebask.es/becasuniversidad/administrador/imagenes/CvIngles.doc

http://www.ukstudentlife.com/Work/CV.htm
Task 2 (Estimated time 10mn -. Marks: 7)
Read the text and put the headings in the right place. There are two extra headings you do not need to
use. Write your answers on your Answer Sheet questions 8- 14.
A. Act quickly
B. Be fair and realistic
C. Be persistent
D. Be specific
E. Contact a Consumers’ Association
F. Escalate things if you don't get an answer
G. Pick your battles EXAMPLE
H. Provide your contact information
I. Send it to right contact person
J. Use a professional and businesslike tone
HOW TO WRITE AN EFFECTIVE COMPLAINT LETTER
STEP 0: Pick your battles
People that complain frequently and about seemingly everything are never truly heard. If you've been
ripped off with a store purchase, feel that you've been treated poorly, then by all means a complaint is
justified.
STEP 1: _______________ (8)
The more details you can provide about your transaction, the better able you'll be in bringing your
complaint to the forefront. If you are in a store, have a receipt, complete with time and date stamp. If
your area of concern involves a series of events, include the details of each.
STEP 2: _______________ (9)
Sometimes you'll have more luck with asking for half of your purchase price back than saying you
want the whole amount credited to you. Keep your end goal in mind when writing the letter.
STEP 3: _______________ (10)
Never address a complaint letter to a general mailing address, "to whom it may concern," or even
"customer service" Find the correct individual at the organization in question and direct the letter to
them. Then, copy their supervisor and the president of the company. Often you can find this
information on the company's website.
STEP 4: _______________ (11)
Even though you may be hurt or offended at the way you've been treated, you won't get the results you
desire with nasty or childish remarks. Avoid sentences such as "you people" and never use derogatory
words like stupid, ignorant, and dumb. Make sure your letter is professional and to the point.
STEP 5: _______________ (12)
Never send an anonymous complaint letter. If you really want results, allow someone to follow up
with you. Even if it's just a phone call to tell you that they can't make any changes right now, most
companies will respond if you provide your email address and phone number, in addition to your
mailing address.
STEP 6: _______________ (13)
When you've tried to contact the company twice with no result, it's time to move up the chain of
command. Do some research to find out board member names and addresses.
STEP 7: _______________ (14)
Sometimes repeated follow up is needed to get an answer or resolution. Don't give up. When you
finally receive the desired result, your efforts will be more than rewarded.
Adapted from www.ehow.com