AI Revolution in HRM : Oportunities and Challenges

 Key questions for HR practitioner :

 Are we securing right candidates?
 Are we engaging with the candidates?
 Are we designing fair and unbiased recruitment ads?
 Are we responding to the applicants?
 Are we resolving the applicants queries?
 Can the candidates communicate without being judged?
 Are we will able to communicate and engage in real time?
 Are we using right mix of media to communicate with potential applicants

 Al based solutions for recruitment

 Textio (Recruitment ads)
When you’re building a culture of belonging, every word counts. Textio brings
the world’s most advanced language insights into your hiring and employer brand
content, every time you write.
 Smashfly (Recruitment platform)
SmashFly Career Sites builder allows recruiters to build a brand-driven career
pages with an easy drag-and-drop content management system, as well as
personalize the site content.

 The HR Life Cycle Selection

Key questions for HR practitioner:
 Are we offering jobs to best fit candidates?
 Are we engaging with the candidates during selection process?
 Are we fair and unbiased in our evaluations?
 Are we replying and resolving the applicant queries?
 Are our communications engaging and in real time?
 Are we offering flexibility to candidates and selectors?
 Are we using online and virtual tools for evaluations and communications ?
 Al based solutions for selection
 Bullhorn, Jobvites and Taleo for applicant tracking .
 ConveyIQ (Candidate engagement platform)
Customized and automated messaging elevates the candidate experience,
cuts down on administrative tasks and eliminates communication gaps. The best
part? Your recruitment team will be able to direct their focus on more ‘strategic
engagements’ with candidates.
 Hirevue (Tactical screening for online interviews) .
 Vidcruiter (Calculates candidates ranking)
VidCruiter has digitized the structured video interviewing process to
make it easier than ever to adopt—no matter what type of interview you’re
conducting
 Spark Hire (Candidates can answer questions in video interview at their own
time)

 The HR Life Cycle Onboarding

 How can we make the joining process efficient and comfortable for employees?
 How can we ensure that employees settle down and become productive
quickly?
 How can we automate the documentation and joining formalities?
 How can the employees get resolution of teething troubles?
 How can the communications regarding onboarding be automated?
 How can employees search and navigate the existing knowledge in manuals and
SOP documents within the organisation?

 Al solutions for Onboarding

 Kea (Interactive employee onboarding)
KEA's AI-powered onboarding software helps HR seamlessly onboard new
hires and improve employee retention and engagement.
 Obie solves queries by connecting to existing knowledge databases
 The HR Life Cycle Performance management
 How can HR make performance evaluations continuous, fair and evidence
based?
 How can we automate the performance evaluation process?
 How can the performance evaluation load of supervisor be reduced?
 How can the performance evaluation be made more constructive and positive?
 How can HR transform the performance evaluation exercise into a realtime
mentoring process?

 All solutions for Performance management

 IBM Watson for assessing present and future performance
Watson Natural Language Understanding is a cloud native product that uses
deep learning to extract metadata from text such as keywords, emotion, and syntax.
 Deloitte (Continuous evaluation and weekly feedback)

 The HR Life Cycle Career advancement

 How can HR make promotions and career advancement opportunities more fair
and evidence based?
 How can HR automate the process of career advancement?
 How can Al based coaching be used for training current employees for future
roles and responsibilities?
 How can the promotion process be made more constructive and positive?
 How can HR transform the career advancement exercise into a more
transparent process?

 Al solutions for career advancement

 AIMEE by Kronos
 AssessFirst (Al based predictive hiring) .
 Ascendify Aspire (Virtual career coach)

 The HR Life Cycle Retention

 How can retention be made more fair and evidence based?
 How can HR automate the process of retention?
 Can HR predict likely to leave employee?
 How can the retention process be made more constructive and positive
 Al solutions for retention
 Qlicket (For talent retention)
 Seedlink (LOreal)
 Einstein Discovery from Salesforce

 The HR Life Cycle Employee benefits

 Can HR identify the benefits that mean more for employees?
 Can the benefits be personalised?
 How can HR design benefits that are fair and evidence based?
 Can HR automate the process of deciding benefits?
 Can the effect of benefits on different segments be measured

 All solutions for Employee benefits

 IBM Watson is used to design employee benefits