HOLLY WILSON

20016 York Rd, Parkton, MD 21120 | (443)-789-3772 | hwilson6@gulls.salisbury.edu

EDUCATION
SALISBURY UNIVERSITY, SALISBURY, MD
Fulton School of Liberal Arts
Bachelor of Arts, Multimedia Journalism Anticipated: Dec. 2023
GPA 3.4
WORK EXPERIENCE
Customer Service Associate, Royal Farms, Parkton, MD July 2022-Present
• Assist customers by helping resolve issues
• Demonstrate administrative skills through communicating with coworkers and delegating tasks throughout
the kitchen
Broadcaster, Sea Gull Sports Network, Salisbury, MD September 2021-Present
• Broadcast various sports games
• Operate camera and monitor footage
• Track players performances and report on their statistics
Cashier, Graul’s Market, Hereford, MD June 2018-Present
• Facilitate positive customer experiences by checking out customers’ items
• Resolve issues that customers experienced through effective customer service
• Stock shelves, tag items, and performed various cleaning duties
Internship, WBOC, Salisbury, MD September-December 2022
• Assisted in news production
• Shadowed Reporters
• Worked alongside video editors
Hostess, Casa Mia’s, Hereford, MD October 2017-December 2017
• Provided positive customer service experiences by greeting every customer
• Managed in-person and telephone guest inquires and reservation bookings
• Came up with effective solutions to customers’ grievances
AWARDS, HONORS, AND MEMBERSHIP
SALISBURY UNIVERSITY, SALISBURY, MD
Associate Justice, Salisbury Student Government Association January 2022-May 2022
• Work with the Chief Justice to form a fair and equal constitution for students
• Introducing violations of the constitution that need to be addressed
• Mediate issues that students bring to the Executive Board
Society of Professional Journalists March 2021-Present
• SGA Representative for Fall 2021 semester
• Secretary for Fall 2022 and Spring 2023
• Promote the organization by setting up engagement events
• Attend meetings and presentations to learn about the field of journalism
Student Organization for Activity Planning (SOAP) September 2022-Present
• Member of the marketing committee
• Promote activities being held on campus
• Create posters/flyers for each event
• Create social media content
Lambda Pi Eta Honor Society October 2022-Present
Journalist, The Flyer April 2021-September 2021
• Salisbury University newspaper
• Reported on University issues and happenings
• Set up interviews and prepared questions
Dean’s List Fall 2020, Spring 2022
• 12 or more credits with a semester GPA of 3.5 or higher