1.

Launch Arogya Sethu App

2. Click on Vaccination option
3. Enter Mobile number
4. Click Proceed to verify
5. User receives OTP and enters OTP
6. User is displayed the beneficiaries
7. User clicks on the beneficiary
8. User searches vaccination centre by searching
a. Pin code
b. Area
9. User selects centre
10. User selects slot
11. User confirms the slot
12. Makes payment
13. Booking done

1) OTP option- Users might not receive OTP

2) Vaccination centres discoverability- Search by area and pin code not in sync
3) Payment failures _Entire failure, money debited but not booked
4) Failure to add new beneficiary

1) OTP issue
a. Users to be given an option to login using uname and password
2) Vaccination centres discoverability
a. User need to enter nearby area- centres to be displayed in the near by area
3) Users to be given option on pay on spot
a. If payment fails- slot can be booked and a retry option can be given or users can also
make the payment later
4) Failure to add new beneficiary
a. Option just to select the count of the person- the details/aadhar can be validated
later incase beneficiary is not being added- This option can be enabled after 3 tries

Can u exl video-sharing website?

Is it like utube? Or reel?

When u say avg watch time de- app/websiote?

Is thera tend in dec or gradualdec?

Any change /udattes in the app? Like the UI the way users used to us?

Is this dec observed across any use segment or geography?

Is this dec-

Lets start with the user journey-

Iwould like to understa-user aunches app

Discoverability?

Any new aerslwas define the metric?

Ask why is this imp to us?

Define mthe mtrics?

Wy is this imp

Break down the mtrics and then anayse the components?

What I Jomato- a bit more on the business model?- is lie user com?

Improve the pord?- wanted to understand when u sy – more orders?, onboard new usrs?

Min capital, so I see impact vs oppor

Why dwewnat- any driver fr this?

Any comeptiors in market with new offetinfs?

Ny engage more-? Any artucalr service? As there re many services?

What does jipkart do?

Why is it planning to launch?

Comeptirors,market?

Select user segment

What is the purpose?

Why are wed oing this now/? Any thing which hand?

The problem we r triing to solve?\better monitor?- what?

Age rp of children?