Online · Technical Studies: Allied Health · Nursing

Quality and Safety

NURS-325
2023 Section MSTR 11/09/2022 to 12/31/2023 Modified 11/09/2022

 Meeting Information
This is a competency-based, online course. There is no fixed meeting dates and times. You are expected to check in to the course on a
regular basis, and complete the work assigned to you on your own time. You may proceed through this competency as quickly as your
knowledge and skills allow.

 Course Description
Quality and Safety (NURS-325) provides the learner with an opportunity to identify current safety concerns and quality improvement
processes in healthcare. The learner will begin the process of considering a quality improvement process to be used in the Capstone
Course change project at program completion. This course requires 8 hours in a risk management department of the student’s choice.
This course is typically offered as a term course.

Requisites
Course Prerequisite: Admission to the RN to BSN program; NURS 300; ENGL 250

 Instructor Information
Kris Bowman, DNP, MEd, RN
Professor of Nursing
bowman.1157@mail.cotc.edu (mailto:bowman.1157@mail.cotc.edu)
740.755.7823

Office Location: Alford Center 245

Office Hours: Thursday and Friday 0830-1600

 Course Materials
Textbook(s): Vana, P. K., Vottero, B. A., & Altmiller, G. (2023). Quality and safety education for Nurses: Core Competencies for Nursing
Leadership and Care Management (2nd ed.). Springer Publishing Company, LLC. ISBN: 978-0-8261-2341-1 (Print) 978-0-8261-
2385-5 (eBook)

 Course Policies

1. Expectations regardless of setting

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 Adhering to standards of legal and ethical behavior established by the profession as in the American Nurses Association’s Code
of Ethics, by the College, and the nursing program.

a. Professionalism in the online learning environment is expected, including being respectful of your peers in communications.
b. No offensive language will be tolerated.

2. Academic Misconduct regardless of setting or method of delivery

a. Any act of academic misconduct will result in failure of the course and may result in further penalties to be determined by the
Faculty, the Program Administrator, and the COTC Committee on Academic Misconduct. Such acts include, but are not
limited to:
b. Using someone else’s work as your own (from other students or the Internet, plagiarism from other sources, having someone
complete one’s work, etc.).
c. Obtaining unauthorized assistance for tests or other course requirements. This includes copying exams, being given or
purchasing exams from previous semesters.
d. Cheating during an examination including, but not limited to looking on another’s exam, using handheld devices to recall
information, cell phones with photo capabilities, failing to hand back exams used for review, and any other means the course
faculty deem appropriate.
e. Giving false information verbally or in writing.
f. Misconduct in the clinical setting including, but not limited to copying peers’ tools, falsifying any documentation, breach of
confidentiality, jeopardizing patient safety.

3. Course Communication
Electronic communication will be the primary method for communication in this course. Students are strongly encouraged to
check their email frequently. Utilize COTC Webmail when sending electronic communication to the instructor.

4. Student Concerns
In the case of a student concern, students are encouraged to comply with the Institution’s Organizational Guide as listed below.
The order listed below is from lowest to highest on the organizational guide chart:

1. Course Faculty
2. Nursing Lead Faculty
3. Nursing Program Administrator
4. Dean for Technical Studies

5. Course Attendance
Course attendance will be verified according to college policy.

 Course Evaluation
A grade of 80% or better is required to pass this course. The nursing program does NOT round grades.

Breakdown
Letter grades will be determined by the grading scale below.

Grade Range Notes

A 92 – 100%

B 85 – 91%

C 80 – 84%

D 73 – 79%

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 Grade Range Notes

F Below 73%

 Required Topics
Data interpretation
Quality improvement methods
Culture of patient safety
Interprofessional teamwork
Just culture
Workplace safety

 Course Outcomes and Student Learning Objectives

Upon successful completion of this course, the student will be able to:

1.00 Evaluate primary safety concerns within the healthcare environment.

1.01 Analyze the factors that create a culture of safety.

1.02 Summarize the nurse’s role within an interprofessional team in promoting patient safety.

1.03 Explain the nurse’s role in sustaining a just culture to promote workplace safety.

2.00 Develop a culture of safety for patients and providers in healthcare.

2.01 Evaluate patient and employee safety benchmarks.

2.02 Analyze errors, near-misses, and reported safety concerns.

2.03 Assess emergency preparedness plans.

3.00 Create a quality improvement plan for healthcare change.

3.01 Interpret benchmark and unit outcome data to inform individual and microsystem practice.

3.02 Compare quality improvement methods in the delivery of patient care.

3.03 Evaluate strategies to improve outcomes of patient care in practice.

Approved by the COTC Curriculum Committee in Spring of 2022

 Course Calendar
Changes may occur in this calendar due to unforeseen events. Notification of changes will be sent through Canvas

Date Reading/Practice Assignment

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Week One Culture of safety in healthcare Complete Reflection Board

Reading assignment 1 & 2

Readings;

1. Institute of Medicine (IOM) To Err Is Human Reading assignment 3-

2. Institute of Medicine (IOM) Crossing the Quality QSEN Competency Analysis and Application
Chasm

Quality Improvement Strategies

Review the QSEN Safety Competency- Identify and Analyze the
3. Quality and Safety Education for Nurses: Core KSAs as applied to proposed Capstone Project
Competencies for Nursing Leadership and Care
Management. Chapter 1

Week Two Just culture, civility, and mutual respect Readings 1 & 2-

Review assigned case study related to workplace safety and

just culture concerns.
Readings:

1. Quality and Safety Education for Nurses: Core

Competencies for Nursing Leadership and Care Identify the failures of Structure, Processes, and Outcomes in
Management. Chapter 10 the case study. Explain the nurse’s role in the five behaviors of
Just Culture (leadership, measurement, risk identification and
2. Article- Just Culture: It’s More than a Policy reduction, high reliability, and teamwork)

Week Three Culture of quality, innovation, and preparedness *** Activity Covid 19 response??? Emergency Preparedness
Analysis
Reading:

1.Two Decades Since To Err Is Human: An

Assessment of Progress and Emerging Priorities in Consider the US response for the COVID-19 emergency
Patient Safety preparedness plan on the CDC website:

2. Quality and Safety Education for Nurses: Core https://emergency.cdc.gov/

Competencies for Nursing Leadership and Care
Management. Chapter 2 Obtain two scholarly research articles identify the nursing
response. Discuss nurse led innovation for emergency
preparedness

Week Four Quality Improvement Strategies to Promote Safety Compare and contrast two quality improvement strategies that
might be used within the identified Capstone Project Plan.

Reading:

Quality and Safety Education for Nurses: Core

Competencies for Nursing Leadership and Care
Management. Chapter 11

Week Five Interprofessional Teamwork and Data Evaluation Complete eight clinical hours within a risk management
for Safety and Quality Modalities department. Identify collaborative measures and interpret
institutional data to apply to the planned quality improvement
capstone project.

Reading:

Quality and Safety Education for Nurses: Core

Competencies for Nursing Leadership and Care
Management. Chapters 7 and 12

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 Week Six Quality Improvement Planning Presentation of change plan- PowerPoint with Voice Over.

Reading:

Quality and Safety Education for Nurses: Core

Competencies for Nursing Leadership and Care
Management. Chapter 14

Week Seven Professional Role Development in Quality and Final Paper Submission in APA format
Safety

Reading:

Quality and Safety Education for Nurses: Core

Competencies for Nursing Leadership and Care
Management. Chapter 16

 College-Wide Policies
All students should be aware of the college-wide policies listed below.

Please refer to the website for a full list of College Academic Policies. (https://www.cotc.edu/node/1004)

College Mission
To meet the technical education and training needs of students and employers in the area.

Campus Links
Information technology services resources & help desk (https://www.cotc.edu/it-helpdesk)
Academic Support Services (https://www.cotc.edu/academic-support-services)
Personal Support Services (https://www.cotc.edu/personal-support-services)
COTC and Ohio State University Newark Library (http://library.cotc.edu/)

Assessment
As part of COTC’s campus-wide assessment initiatives (quality assurance program), samples of student performance such as
test results, projects, papers, etc. may be used. The data gathered will not identify individual students and are not related to the
student’s grade for the course, but this data will be used to improve student learning at COTC.

Student Life - Disability Services

Any student who has need for accommodations due to a disability must first register with Student Life – Disability Services (SL-
DS). Please call SL-DS at 740-755-7755 to discuss your needs and the procedures for getting accommodations. Students then
must notify the instructor of their authorized accommodations, preferably within the first week of class. For additional
information, access the Office for Disability Services Web Page (https://www.cotc.edu/disability-services).

Student Life-Disability Services is located in The John L. and Christine Warner Library and Student Center, Room 226.

Disability Services Statement with COVID Process Addition

The college strives to make all learning experiences as accessible as possible. In light of the current pandemic, students seeking
to request COVID-related accommodations may do so through the college’s request process, managed by the Student Life
Disability Services (SL-DS). If you anticipate or experience academic barriers based on your disability (including mental health,

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 chronic, or temporary medical conditions), please inform SLDS immediately so that we can privately discuss options. To establish
reasonable accommodations, students may be requested to register with SL-DS. After registration, students should make
arrangements as soon as possible to discuss accommodations so that they may be implemented in a timely fashion.

Academic Misconduct
The College has established policies regarding academic misconduct. All students are expected to comply. For additional
details, see the Code of Student Conduct located on the Academic Policies and Procedures web page
(https://www.cotc.edu/node/1004).

Using websites that charge fees or require uploading of course material (e.g. Chegg, Course Hero) to obtain exam solutions or
assignments completed by others and present the work as your own violates academic integrity expectations in this course. Any
student found to be using these types of services will be referred to the Dean of Students for a hearing on academic dishonesty.

Diversity Statement
It is the responsibility of the faculty member and the student to foster and maintain a harmonious, non-threatening and non-
discriminating environment in the classroom. The College is committed to follow a non-discriminatory policy and encourages
diversity as part of the community environment. Therefore, all individuals are to be respected as equal and contributing partners
of our society.

Withdrawal Date Statement

Students enrolled in regular semester courses should check the COTC Academic Calendar (https://www.cotc.edu/pod/academic-
calendar) or contact their academic advisors for last date to withdraw from this class. Students enrolled in flexibly scheduled
courses should check with their academic advisor in the Gateway for the last date to withdraw from the flexibly scheduled course.

COVID-19 Policy
Central Ohio Technical College (COTC) is following recommendations of the Ohio Governor to take immediate action to minimize
the risk of exposure and slow the spread of the coronavirus disease 2019 (COVID-19) in our communities. These decisions will
remain in effect indefinitely and be reevaluated on an ongoing basis based upon recommendations from health and government
officials regarding the health and safety of our communities. Updates and any changes to this policy will be shared on the COTC
website.

Note that some students may qualify for accommodations through the Americans with Disabilities Act (ADA). If you think you
meet these criteria and desire an exception to a COVID-19 policy, contact Student-Life Disability Services
(https://www.cotc.edu/disability-services).

Respondus LockDown and Respondus Monitor

This policy only applies to courses using these products, please contact your instructor for more information.

This course requires the use of Respondus LockDown and/or Respondus Monitor. This software protects the integrity of course
exams by disabling certain functions on the web browser and/or using artificial intelligence and a webcam to ensure students are
not using materials that are not allowed on exams. Students who are unable or unwilling to use these proctoring tools must
schedule a time with student testing services (https://www.cotc.edu/testing-center) to take the exam on-campus. Please note
that requests may not be honored due to capacity/social distancing requirements. Students are encouraged to make plans earlier
rather than later if they choose to utilize the on-campus testing option. It is the student’s responsibility to work with their faculty
member and testing services to set up an alternate plan.

Turnitin
This policy only applies to courses using this product, please contact your instructor for more information.

This class will use the plagiarism detection and prevention system Turnitin. You will submit papers to Turnitin (through our
Canvas class page) to check that all sources you use have been properly acknowledged and cited before you submit the paper to
the course instructor. Turnitin compares submitted documents against documents on the Internet and against student papers
submitted to Turnitin at COTC and at other colleges, universities, and high schools. The instructor will take your knowledge of the
subject matter of this course as well as your writing level and style into account in interpreting the originality report. Keep in mind
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 that all papers you submit for this class will become part of the Turnitin.com (http://turnitin.com/) reference database solely for
the purpose of detecting plagiarism of such papers. Resubmission of student work (one’s own or that of another student) from a
previous course taken, from a different course, or from a different semester is not permitted.

 Deliverables

Assignment Name Number of Points

Introduction Reflection Board 50

QSEN Competency Analysis and Application 100

Just Culture Case Study Analysis 100

Six Aims for Quality COVID Response Analysis 100

Quality Improvement Strategy Compare and Contrast 100

Risk Management Collaboration and Data Analysis 100

Quality Improvement Change Plan Change Plan- PowerPoint 100

Quality Improvement Change Plan- APA Paper 100

Closing Reflection Board 50

Total Points 800

Assignments will be graded using standard grading rubrics that will be available in your Canvas course page.

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