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INTRODUCTION
To ensure accurate billing, the HP QuickPage program requires collection of the metered
information from the printers and multifunction products (MFPs) under contract. HP AutoSend, a
standard feature in the device firmware on many workgroup HP LaserJets, can be used to provide
this capability. This document provides a step-by-step guide to configure HP AutoSend on
HP printers and MFPs
ATTENTION: It is very important that you follow all steps in this document and that the proper
email address for sending of the AutoSend report is entered into the AutoSend “Email
Destinations” box in the final step.
CONFIGURATION STEPS
Prerequisites
1. Identify the IP address of the printer/MFP: Navigate through the menu in the display panel of
the device and print the configuration page. The IP of the device can be found under the
networking section or under the “Embedded JetDirect” section.
2. Gather SMTP server details (server name, port, user name, and password if authentication is
required). This can be obtained from the IT admin of the client. This information is vital for
AutoSend to function.
Section 1
Use the following steps to configure HP AutoSend on HP printers and MFPs.
Steps
1. Launch a browser (Internet Explorer 6.0 or greater) and connect to the device home page—
http://IPofTheDevice/ (for example, http://16.180.117.170/).
a) Navigate to Settings > Email server and select Enable outgoing email to configure the
email server.
b) Provide the SMTP server IP and port (if asked) along with the domain name. Use “25” for
the port if no other is evident.
NOTE On some models you will not see an input box for “Port”.
c) If the SMTP server requires authentication, provide the username and password.
d) The Return Email Address is required. The username must be the word “device” and the
customer network domain name should be entered into the Domain Name field.
e) Click Apply.
b) Select Enable AutoSend and configure to send every 1 day (as shown below).
d) Click Apply.
Section 2
Steps
1. Launch a browser (Internet Explorer 6.0 or greater) and connect to the device home page—
http://IPofTheDevice/ (for example, http://16.180.117.170/).
a) Navigate to General > Autosend and select Send to E-mail to configure the email server.
d) Provide the SMTP server and port (if asked). Use “25” for the port if no other is evident. If
required, choose the option to split emails based on email size.
NOTE On some models you will not see an input box for “Port”.
If the SMTP server requires authentication, provide the username and password.
b) Select Enable AutoSend check box and configure to send every 1 day (as shown below).
e) Click Apply.
NOTE
To ensure the SMTP server passes the email to external destinations, please provide a test
external email address (such as a Yahoo,Gmail, Hotmail, or other web based email
account other than the internal company account). Click on the Test button and check for
the receipt of an email message in the test address specified confirming the compatibility
of the SMTP server. If an error message is shown at the AutoSend page or if the email
does not reach your test email account, verify with customer technical contact (IT) that the
SMTP gateway is identified correctly in the Email Server section of the configuration. Send
a test email again after any modification to the SMTP gateway information. After
successful receipt of an email on the test account, be sure to replace the test email
address with the email address stated in step 2.d. above in this document and click
Apply.
Australia AU meterinfo_au@clearingoffice.com
Belgium BE meterinfo_be@clearingoffice.com
Czech Republic CZ meterinfo_cz@clearingoffice.com
Denmark DK meterinfo_dk@clearingoffice.com
Finland FI meterinfo_fi@clearingoffice.com
France FR meterinfo_fr@clearingoffice.com
Germany DE meterinfo_de@clearingoffice.com
Hong Kong HK meterinfo_hk@clearingoffice.com
Italy IT meterinfo_it@clearingoffice.com
Luxembourg LU meterinfo_be@clearingoffice.com
Netherlands NL meterinfo_nl@clearingoffice.com
Norway NO meterinfo_no@clearingoffice.com
Portugal PT meterinfo_pt@clearingoffice.com
Singapore SG meterinfo_sg@clearingoffice.com
Spain ES meterinfo_es@clearingoffice.com
Sweden SE meterinfo_se@clearingoffice.com
Switzerland CH Meterinfo_ch@clearingoffice.com
United Kingdom UK meterinfo_uk@clearingoffice.com
© 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be
construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
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