ACTIVITY Fl LE
6 Risk, Case study, page 59
Director 3
The health risk
Mining the area could result in workers and inhabitants suffering from skin diseases because
of industrial emissions.
The water in nearby wells is being contaminated, so they can no longer be used for drinking water.
Site waste and debris are contaminating the soil in the area.
These hazards could involve expensive legal costs for WCM, as well as heavy expenditure
to remedy the problems.
5 Job satisfaction, Reading, Exercise B, page 46
KPM G
Audit, tax and advisory services
Annual sales f1,607m
Staff numbers 11,788
Male/female ratio 53: 47
Average age 34
Staff turnover 16%
Earning £35,000+ 49%
Typical job Accountant
The phrase 'work hard, play hard' could have been
invented for Sue Day. a high-nyer at financial services
giant KPMG. The Corporate Finance Manager spends
her working clays getting the best out of her talented
team, but KPMG makes sure she also has the time avail-
5 able to pursue her sporting career.
'KPMG recognises that if it looks after people. it will
get more out of them.' says Day. who has been with the
firm for 1 2 years. ' It is difficult to juggle the training and
the competition of an international sport with a job. I 'vc
10 been here so long because KPMG is so supporti ve.'
Jt's that kind of caring culture that has seen KPMG
top our list for the third time in four years. And its almost
1 2 ,000-strong workforce seems to agree with Day"s
assessment, according to our 66-point employee ques-
15 tionnaire. The company has top-ten results for 48
questions, and ten of those are the best scores nationally.
Corporate Citizenship Manager Uzma Hamid wanted
to expand her career options and perhaps work abroad.
She was given carte blanche by her manager and found
20 a four-month secondment with the United Nations Glo-
bal Impact initiative, which she says was ' l ike eve1yone's
dream if you work in corporate social responsibi l i ty ' .
from The Sunday Times, copyright © The Times, 2009, www.nisyndication.com
Working across cultures 3, Task, page 91
Manager D
You think:
• •
the team leader should change every six months
in rotation around the team, as this is the fairest
way and will involve the most people.
• the six team leaders should make the decisions.
• there should be one initial face-to-face meeting to
assign roles and videoconferences every time the
team leader changes.
Scanned for Agus Suwanto
Article B
'KPMG makes me tee! empowered. I am taken seri­
ously and I can make choices about my own career,'
25 Hamid says. ' ] am now using my experience proactively
and to the benefit of the organisation.'
Employees say managers help them to fu l fi l their
potential (a 70% positive score) and agree that the
organisation is run on strong principles (78% - the top
30 score nationally).
With an overall positive score of 75%, opportunities
for personal growth keep staff happy. The expansion of
KPMG Europe has increased opportunities for staff to
work abroad. Its successful scheme to retain talented
35 women encompasses Reach, a project aimed at cncour-
aging women to become middle managers. It also has a
programme for its own emerging leaders to help them
move up to the next level.
Staff find their work stimulating (73% ) , agree training
40 is of great personal benefit (74%) and believe the experi-
cnce they gain is valuable to their future (83%), all top
scores nationally.
When i t comes to giving something back, KPMG has
an impressive record. Last year, more than 4,500 staff
45 contributed 43,000 hours to serve the community, help-
ing it gain a score of 64%, again better than every other
firm. A l l staff can use half a day of company time per
month to volunteer.
As far as pay and benefits are concerned, KPMG staff
50 are the most satisfied on our list (67%). The company has
a nexible benefits scheme, including childcare vouchers,
medical insurance for the whole family and the opportu­
nity to buy up to ten days' additional holiday. There are
occupational health and employee assistance pro­
55 grammes, and an 1 1 .9% contribution by the firm to the
pension scheme. Employees feel they are paid fairly for
the work they do relative to their colleagues, too (62%).
team members should contact the team leader
by e-mail to resolve any problems.
• any bonus should be for the whole team and
be paid at the end of the project.
• all team leaders (six people) should attend
a cultural training course.
135