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 ACROSS
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 ACROSS
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 ACROSS
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 ACROSS
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 THANKS FOR
PARTICIPATING !!
COMMUNICATION
FOR
WORK PURPOSES
GROUP 5
PURPOSIVE COMMUNICATION
COMMUNICATION FOR WORK
PURPOSES
WORKPLACE COMMUNICATION
AND MINUTES
BUSINESS LETTERS
COMMUNICATION FOR WORK
PURPOSES
- Is the process of exchanging
information and ideas, both verbally
and non-verbally between one
person or group and another person
or group within an organization. It
includes E-mails, Videoconferencing,
Text messages, notes, calls, etc.
EMAIL
-Messages distributed by electronic
means from one computer user to
one or more recipients via a network.

VIDEO CONFERENCING
-Video Conferencing is a technolohy that
allows users in different locations to hold
face to face meetings without having to
move to a single location together.
 Text Messages
-An electronic Communication
send and received by mobile
phones.

Notes
-A short informal letter or written
message.

Calls
-An instance of speaking to
someone on the phone or
attempting to contatct someone by
phone.
 THINGS TO CONSIDER IN
COMMUNICATION IN THE
WORKPLACE :
A. PURPOSES
Am I writing to create a record, to request/provide
information, or to persuade?
What am I trying to say?

B. AUDIENCE
Who will read what I have written?
What are their job titles and/or areas of responsibility?
what di they already know about the specifiv situation?
Why do they need this information?
What do I want them to do as a result of receiving it?
What factors might influence their reponse?
 BROAD CATEGORIES OF WORKPLACE
COMMUNICATION
1. UPWARD COMMUNICATION
-From your position to an audience above you in the job hierarchy
Example : A response to a letter from your manager

2. LATERAL COMMUNICATION
-Between you and an audience within your level of hierarchy
Example : A phone call to/from a co-worker you are collaborating with
 BROAD CATEGORIES OF WORKPLACE
COMMUNICATION

3. DOWNWARD COMMUNICATION
-From your position to an audience below you in the job hierarchy
Example : An oral reminder to a trainee

4. OUTWARD COMMUNICATION
-Between you and a company that you do business with or
an audience outside your workplace
Example : A letter of inquiry addressed to suplier regarding a
delivery to your office
 THINGS TO CONSIDER IN
COMMUNICATING
IN THE WORKPLACE :
C.TONE
-It will set how your target audience will accept
what you are trying to say.
-You do not have to sound tough, demanding, or
sensitive subjects or issue.
 WORKPLACE COMMUNICATION WILL FAIL
THE ETHICS TEST IF IT IS CORRUPTED BY ANY
OF THE FOLLOWING TATICS (SEAARLES,2014):
1. Suppression of infortmation .
2. Falsification or fabrication.
3. Overstatement of Understatement.
4. Selective misquoting.
5. Subjective wording.
6. Conflict of Intereset.
7. Withholding information.
8. plagiarism.
 WORKPLACE COMMUNICATION:

- is one of the most important aspects of a thriving business.

The recent change to primarily virtual work across numerous
industries has redefined the function and form of workplace
communication. Workplace communication is much more than
conversations. It is about the exchange of information through
multiple different mediums. Employees share ideas and businesses
communicate strategies and goals through communication, both
formal and informal.
-According to a Workforce poll, approximately 60% of companies do
not have a long-term strategy for their internal communications.
Reviewing and updating a business’s communications strategy will
define the direction and emphasis for idea creation and sharing that
will drive the future of the business.

-What is workplace communication? Workplace communication is

the means by which employees exchange information and ideas.
Communicating effectively is a critical aspect of getting any job
done, whether it occurs in-person or virtually and is part of the
internal communications efforts within an organization.
-Why is effective communication important in the workplace?
Communication in the workplace is important because it boosts employee
morale, engagement, productivity, and satisfaction. Communication is also
key for better team collaboration and cooperation. Ultimately, effective
workplace communication helps drive better results for individuals, teams,
and organizations.
-To take it a step further, specifically as a manager, building good
communication skills has profound short- and long-term benefits for your
organization. An effective communicator is able to motivate their team to
get more done with better results and fewer misunderstandings. And who
doesn’t want fewer misunderstandings?
-All of these things can contribute to the company’s success — and to your
own personal success as a leader.
 GOOD COMMUNICATION
-Good communication in the workplace ensures employees have the
information they need to perform well, builds a positive work environment,
and eliminates inefficiencies. Effective communication should accurately
convey information while maintaining or improving human relationships.
-Quantifying and qualifying workplace communication can be difficult for
businesses with employees working virtually. Without a physical
representation of communication channels and networks, employees often
forget who they are supposed to be communicating with on a daily basis.
-Virtual communication tools and applications bring a workforce together
by facilitating the number of connections. Every workplace is different, but
across a business functional area or an organization, everyone should be
able to connect with each other.
THERE ARE FOUR MAIN TYPES OF WORKPLACE
COMMUNICATION :
There are four main types of workplace communication:
verbal, body, phone and written. During any point in the
workday, you are always faced with at least one.
Understanding how to communicate within these fields can
be one of the most delicate skills an employee can learn.
 VERBAL
- verbal communication, keeping an even volume of tone,
despite how the conversation is going, will calm employees
and not send them through highs and lows in a conversation
as the volume of your voice goes up and down.
BODY LANGUAGE
Body language can be the difference between a productive
conversation and an unfruitful one. Make sure that your body
language doesn't make the other person feel defensive or
uncomfortable. Good body language fuels a productive
conversation.
 PHONE
-During phone conversations, tone will be the defining
factor in a good versus bad phone conversation.
Because you are not face to face with the person, tone will
be a huge indicator of how the person is feeling. Make
sure that your tone is professional, friendly and always
represents the company well.
 WRITTEN
-communication can be the trickiest because there are
fewer indicators of how the written piece should be
perceived. However, little things like punctuation can make
a difference in how something is perceived. Avoid using
exclamation points as they can be taken as someone yelling
or being aggressive instead of excitement.


USE THESE TIPS TO SHORE UP YOUR OWN

WEAKNESSES OR EVEN TO HELP OVERCOME
SOMEONE ELSE'S.

Actively Listen
Understand Different Communication Styles
Schedule Weekly Team Meetings
Have Proper Body Language
Know Your Audience
Give Positive Feedback
Offer Constructive Feedback Properly
Understand Each Person’s Role in a Project
Get to Know People on a Personal Level
Learn to Speak to a Group
Communicate Face to Face
Documenting Conversations and Send Recaps
Hold Communication Training Sessions
Wrapping Up
 THE MAIN PARTS OF MEETING MINUTES MANY
ORGANIZATIONS
The Main Parts of Meeting Minutes
Many organizations use a standard template or a special format for
keeping minutes, and the order of the parts may vary.

HEADINGS
-The name of the committee (or business unit) and the date, location,
and starting time of the meeting.
PARTICIPANTS
-The name of the person conducting the meeting along with the names
of all those who attended the meeting (including guests) and those who
were excused from attending.
Approval of previous minutes–A note on whether the minutes of the
previous meeting were approved and whether any corrections were
made.
ACTION ITEMS
-A report on each topic discussed at the meeting. This can include
unfinished business from the previous meeting. (For each item, note the
subject of the discussion, the name of the person who led the discussion,
and any decisions that may have been reached.)
ANNOUNCEMENTS
-A report on any announcements made by participants,
including proposed agenda items for the next meeting.

NEXT MEETING
-A note on where and when the next meeting will be held.

ADJOURNMENT
-A note on the time the meeting ended.

SIGNATURE LINE
-The name of the person who prepared the minutes
and the date they were submitted.
GUIDELINES FOR WRITING MEETING MINUTES
The person writing the minutes should have the capability of
doing so in real-time as the meeting progresses so that the
finished product is in near-final form by meeting's end.
Minutes should concentrate on results and goal-oriented actions.
Good minutes are brief and to the point. They are not verbatim
accounts, but rather concise, coherent summaries. Summaries
should include points of agreement and disagreement but don't
require every last detail.
Minutes can be used as source material for a report or memo,
however, they should be written for the purpose of recapitulating
events for those who attended a meeting, rather than for those
who did not.
Minutes should be completed and distributed promptly after a
meeting (rule of thumb is within a day or two).
BUSINESS LETTERS
"business writing refers to memorandums, reports,
proposals, emails, and other forms of writting used
in organiziations to communicate with internal
and external audience. business writing is a type of
professional communication and professional
wroting (Nordquist, 2017)."
Writing business correspondence like letters
and memos is a skill or potential that must
be developed and possess by a person
regardless by his work, profession, or
specialization (Mosura, et al., 199)
PARTS OF A BUSINESS LETTER
1. HEADING
-Includes the return address and the date on the last line
PARTS OF A BUSINESS LETTER
2. INSIDE ADDRESS/RECIPIENT'S ADDRESS
-contain the name to which the letter is written and addressed
PARTS OF A BUSINESS LETTER
3.SALUTATION
-is the greeting part that is written in a polite and couteous manner followed by
a comma (,) or a colon (:)

Mr.(name): Madame (name):

Sir (name): Dear Madame (name):
Dear sir (name): Dear Dr. (name):
My dear (name): Dear Rev. (name):
Mrs. (name): Miss (name):
PARTS OF A BUSINESS LETTER
4.BODY OF THE LETTER
-Contains the main purposes of the letter, the very reason for
writing. it is very umportant that body of the letter be written in a
straightforward, simple , and coherent manner.

Tree parts
Introduction
middle section
conclusion
PARTS OF A BUSINESS LETTER
PARTS OF A BUSINESS LETTER
5. COMPLIMENTARY CLOSING
-Is the polite yet business-like ending of the letter. This ends with a comma (,).

Sincerely yours, Very sincerely,

Truly yours, Very sincerely yours,
Respectfully yours, Very respectfully yours,
Much obliged Very much obliged,
PARTS OF A BUSINESS LETTER
6.SIGNATURE BLOCK
-The name of the sender is written on the first line, then his/her position on the
next line. it is expected that the sender will put his/her signature above his/her
name.
 1.BLOCK
Position all the parts of the letter to the left,

FORMATS
single space and justified.

OF A

BUSINESS
LETTER
 2.MODIFIED BLOCK
All parts of the letter are tabbed on the left, sigle
space and justified expect the heading and the
FORMATS closing which are tabbed on the center.

OF A

BUSINESS
LETTER
 3.SEMI-BLOCK
FORMATS The paragraph are indented instead of
placing them all on the left. heading is

OF A on the center, and the date cam be

placed in the right side, three spaces

after the heading. The Recipients's
BUSINESS address is on the left, and the closing
on the right.
LETTER
Memos
-A memo ( or memorandum,
meaning "reminder" ) is normally
used for communicating policies,
procedures, or related official
business within an organization.
 A memo has a header that
clearly imdicates who sent it
FORMATS and who the intended

recipients are. Pay particular
OF attention to the title of the
MEMOS individual(s) in this section.
Date and subject lines are
also present, followed by a
message that contains a
MEMORANDUM
FIVE TIPS FOR EFFECTIVE BUSINESS MEMOS

1. AUDIENCE ORIENTATION

-An acronymor abbreviation that is known to management

may not be known by all the employees of the organization.
the goal is clear and concise communication at all levels
with no ambiguity.
2. PROFESSIONAL, FORMAL TONE
-Memos are often announcements, and the person sending the
memo speaks for a part or all of the organization. while it maycontain
a request for feedback, the announcement itself is linear, from the
organization to the employees.

3. SUBJECT EMPHASIS
-The subject is normally declared in the subject line and should be
clear and concise
4. DIRECT FORMAT

-Some written business communication allows for a choice between

direct and indirect formats, but memoradumsare always direct. the
purpose is clearly announced.

5. OBJECTIVITY

-memos are a place for just the facts, and should have an objective
tone without personal bias, preference, or interest on display. avoid
subjectivity.
 Thank
GROUP MEMBERS
SOLLANO, RAFAEL
You!!
SY,JOHN MARK
MAGANA, TRICIA MAE
RELAMPAGOS, ESTHER ROSE
PASCUAL, LUIS ANTONIO S.