De BC) Types of Communication Questions Latest Types of Communication MCO Objective Questions ag Perea ecu) Start Complete Exam Preparation Ree ar cer ica) ee feed Pa esc es eos Exlticr) Download App Question 1: View this Question Online > are the essential component of interpersonal communication. 1. Intrapersonal relationships 2. Hostile relationships 3. Interpersonal relationships 4. lack ofrefinement: a Answer (Detailed Solution Below) Option 3 : Interpersonal relationshipscoaching India’s Super Teachers for all govt. exams Under One Roof Ces ‘Types of Communication Question J Detailed Solution q Interpersonal communication refers to'sterbal and nonverbal activity that occurs during the interaction Key Points + Interpersonal communication refers to all verbal and nonverbal activity that occurs during the interaction + Interpersonal relationships are an essential component of interpersonal communication + The key element in interpersonal communication is interpersonal relationships. + Interaction is a process thet develops over time and entails practices such as turn-taking, interruptions, topic shifts, disclosures, and confirmations Thus, Interpersonal communication refers to all verbal and nonverbal activity thet occurs during the interaction | Ceara icy Cec Re ct Start Complete Exam Preparation reyeais ead Peasy Deion erica cs EX D> Download App -___ i Question 2: Transactional communication is a process created by the participants through their interaction with each other. 1. Dynamic —_2. Letham, 3. Complex 4, simple Answer (Detailed Solution Below) Option 1 : Dynamic ‘Types of Communication Question 2 Detailed Solution Interpersonal Communication Is transactional communication. © Key Points + Transactional communication is a dynamic process that is formed by the participants as a result of their intera ith one another. + Interpersonal Communtgatign is a two-way process in which both parties must engage. + Interpersonal communic@t oh refers to all verbal and nonverbal activity that occurs during the interaction. + Ametaphor Is dancing. It is more like a process in which you and your partner are constantly running in and working together. Thus, transactional communication is a dynamic process created by the participants through their interaction with each other. ~ India's #1 Learning Platform Start Complete Exam Preparation CCC eon Pau Fa becas aoa (eed ee I (Ise Jens Jownload App Question 3: View this Question Online > The quality of interaction in a given situation may be enhanced or hampered by variables such as Complementarity, Divergence, Convergence, and Compensation :3. Hindrance 4. Contrary Answer (Detailed Solution Below) Option 1: Compensation ‘Types of Communication Question 3 Detailed Solution Interpersonal communication thus entails all behavior, verbal and nonverbal, that takes place during the interaction. © key Points + Interpersonal communication refers to all verbal and nonverbal activity that occurs during the interaction. + The quality of nero given situation may be enhanced or hampered by variables such as > Complementarity = Divergence = Convergence © Compensation Thus, the quality of interaction in a given situation may be enhanced or hampered by variables such as Compl Di mnve and Com ion. eee Eee) Start Complete Exam Preparation eee eco if eee eed Dag ios toler Crestearris Ex hire) Download App Question 4: View this Question Online > Po en aA) Physical Disabilities B) Using Jargon ©) Language Difference ‘~ 1. Aand B only 2.408 3. A.B,Conly 4. Allof the above Answer (Detailed Solution Below) Option 4: Alll of the above ; ‘Types of Communication Question 4 Detailed Solution The correct answer is All of the above. @ Key Points + Interpersonal comune on become problematic, When the sender and the receiver of the message do not share tflelsame language, both physically and figuratively. + Some people are more adept at interpersonal communication than others, just like with any other talent. + The effectiveness of a person's interactions with peers, superiors, and subordinates is also influenced by their personality qualities. + Lack of cultural comprehension, false perception, prejudice, and stereotypical ideas can all have a negative impact on interpersonal communication. Thus, The Barriers to interpersonal communication include Physical Disabilities, Using Jargon, Language Differences, and Prejudices. ra VERE seen Portier Start Complete Exam Preparation aC CDR SorcPao Gites Download App Question 5: View this Question Online > Noise is any stimulus that ifterferes with stared meaning. A) External noises ; B) Internal noises c) ry noises D) x. E) Semantic noise Choose Noise that can happen during Interpersonal communication: 1. ABC 2. ACD 3. ABE 4.EA,D Answer (Detailed Solution Below) Option 3: A.B, E Types of Communication Question 5 Detailed Solution — The communication setting is the background conditions surrounding an interaction. © Key Points zjA Noise is any stimulus that interferes with shared meaning: + External noises- are the sounds, and sights that draw attention or distract the receiver from the meaning which is intended-horns / sound of vehicles/ drums.+ Internal noises are the thoughts and feelings that interfere with the communication process elther one Is worrying about a situation or lost in thoughts and inattentiveness to the speaker. + Semantic noise here means distractions caused due to the message being in comprehendible either accent or dialect or content not understood by the receiver. Thus, Noise is any stimulus that interferes with shared meaning: External noises, Internal noises, and Semantic noise. ieee anu Beet Start Complete Exam Preparation reigns end maracas ad eres Cres iea og Gage Question 6 Match List | with List Il List I List (Mode of (Type of communication) communication) I. Network pe One:t0:one |(transactional) IB. One-to-many Il. Intra-personal IC. Many-to-many ll. Inter-personal IV. Mass ID. One-to-none ommunication lespecielly print ~ Choose the correct answer from the options given below: 1. A-1B-I,C-Il,D-IV Ree cotta View this Question Online >2. A-II,B-Ill, C-1V,D-! 3. A-Ill,B-IV,C-1,D-Il 4. A-W,B-1C-I1, D-Ill Answer (Detailed Solution Below) Option 3: A- Ill, B-IV,C-1,D-I Types of Communication Question 6 Detailed Solution The correct answer is Acti, B-IV, C-1, D- Il. © Key Points Interpersonal communication co One-to-one (One-to-many |Mass communication especially print Many-to. [Network (Transactional) Nie many communication Oo One-to-none intra-personal (@) © Additional Information XO * Interpersonal communication is the xc! and een two or more people anc where both participants, can affect o communication is sending and rec: information, in a form of voice, faci ther. iynamic, two-way flow of information. ften includes the face-to-face exchange of ions, body language, and gestures. + For example communication between a son anda father, an employer and an employee, two sisters, a teacher and a student, and so on. * Intra-personal communication- is communication with oneself which may include self-talk, acts of imagination and visualization, and even recall and memory. it also includes thoughts, assessments, contemplations, and feelings that are associated with one's inner communication. That is why in the option above we have chosen intrapersonal communication in one to none mode of communication. + Mass communication- is the process by which a person, group of person, or organization creates a message and transmits it through some type of medium to a large, anonymous, heterogeneous audience. The audience of mass communication is mostly made up of different cultures, behavior, and belief systems. It is the public transfer of messages through media or technology-driven channels to a large number of recipients/audience. That is why we have chosen one too many modes of communication for mass communication > For example commercial advertising, public relations, journalism, and political campaigning + Network (transactional) communication- It refers to a mode of communication in which interactions in two directions are considered together. > For example: from one person to another and back, or from one subsystem to another and back. Communication is integrated into our social entities.Pod eRe amen Pertti ry Start Complete Exam Preparation Pac Ginn oy ne Doerner Cres ieacoag te co Download App ‘Question 7 View this Question Online > What is AIDA Marketing Communication stands for ? 1. Attraction - Information - Development - Application 2. Attention - Information - Dialogue - Action 3. Attention - Interest ~ Desire - Action 4, Attitude ~ Inspiration — Desire - Action Answer (Detailed Solution Below) Option 3 : Attention — interest — Desire - Action NL Comenettion weston 7 Beate Sokten AIDAis an acronym developed in 1898 by advertising pioneer E. St. Elmo Lewis. + It describes the steps that a prospective customer goes through before deciding to buy a product or service. * The acronym stands for Attention, Interest, Desire, and Action. + The AIDA model is widely used in marketing and advertising to describe the steps or stages that occur from the very first moment a consumer is aware of a product or brand to the actual moment the purchase is made. \ Online PR, Presentation Webinar, Directories, SEO. Infographics. Events REInterest ’ Articles, Reviews, Website, Social Media, Direct Mail, Brochures, eMarketing Industry Directory Landing Page, QR Code a \ Desire E-brochure, Case Studi Blog Post, RSS Action Email, Subscriptions \ Phone Cal Sas Attention + The first stage of the buying process is making the consumer aware of the product. + A salespersons job is to catch the prospect's attention well enough so that they can keep the prospect engaged long enough to aN interest. Interest * To bump prospects up to the second stage, you must develop the potential buyer's interest in the product or service. + This is usually where benefit phrases come heavily into play. Desire + In the third stage of AIDA, prospects realize that the product or service is a good fit and will help them in some way + Salespeople can bring prospects to this point by going from general benefits to specific benefits. + Often this includes using information culled during the earlier stages which allow you to fine- tune the sales pitch. Action * The fourth and last stage of AIDA occurs when the prospect decides to take the action necessary to become a customer. + If you cartied the prospect through the first three stages (and responded appropriately to any objections), this stage often occurs naturally. + If not, you may need to prompt a prospect to act by using closing techniques. eRe an eur parton) Start Complete Exam Preparation Re Da oe ote ca Pear ey Daas DORs :Download App Question 8 View this Question Online > Match List | with List I List! List I (Examples of (Types of Communciation) | Communication) IA. Sending e-mail _|I. Semiotics IB. Verbal linstruction Il. Transactional Ic. Exchange of information lbetween two laroups of people ID. Traffic signals _|IV. Informal Choose the correct answer from the option given below: 1. A-Il, B-IV,C-1,D-1 2. A-I,B-IIl,C-1,D-V 3. A-1,B-I,C-ID-Il 4. A-W,B-1/C-Ill, D-I Answer (Detailed Solution Below) Option 1: A- Ill, B -IV,C-Il, D-1 ‘Types of Communication Question 8 Detailed Solution“Communication is the transfer of information from one person to another, whether or not it elicits confidence. But the information transferred must be understandable to the receiver — G.G. Brown. Communication is giving, receiving, or exchanging ideas, information, signals, or messages through appropriate media, enabling individuals or groups to persuade, to seek information, to give information, or to express emotions. Cp key-Points Fxamplep ‘Types Of Communication Communication Formal Type Of Communication: + Formal communication refers to the flow of official information through proper, predefined , channels and routes. The flow of Sending information is controlled and mel needs deliberate effort to be properly communicated. Formal communication is considered effective as itis a timely and systematic flow of communication. Informal Type Of Communication: Informal communication is far more relational than formal communication and is by nature, a very natural form of Verbal communication as people interact with each other freely Instruction ——_and can talk about a diverse range of topics, often extending outside of their work duties. Due to the inherent nature of informal communication, it moves alot faster and does not have a paper trail. Transactional Type Of XO Communication: & The transactional is the most GS dynamic of communication ~~ eretitiedc: Cres verdibdis tetinneokthis model is the move from referring to people as senders Exci@inge and receivers to referring to. people as communicators. Information + This implies that communication| Between] is achieved as people both send Two and receive messages. Groups. + Fundamentally, this model views of communication as a transaction. People| + In other words, communication is a cooperative activity in which communicators co-create the process, outcome, and effectiveness of the interaction. + People create shared meaning in amore dynamic process in the transactional model. Semiotic Type Of Communication: : . in particular as they communicate things spoken and unspoken. + Common signs thet are Traffic understood globally include signals traffic signs, emojis, and corporate logos. + Written and spoken language is full of semiotics in the form of intertextuality, puns, metaphors, and references to cultural commonalities. Thus, option 1 is the correct answer. & eee cad ee Start Complete Exam Preparation nn ey Mock Tests MasterClasses Core ara Gal ETDownload App Question 9 View this Question online > Identify the technical term used to describe body language from the following. 1. Proxemics 2. Chronemics 3. Kinesics 4. Haptics Cee Cm > Ww, "Answer (Detailed Solution Below) Option 3: Kinesies ‘Types of Communication Question 9 Detailed Solution The term communication in Latin ‘communis’, means ‘to share’. It is the activity of conveying information through the exchange of thoughts, messages or information through speech, visuals, signals, writing or behaviour. Communication is broadly classified into two — verbal and non-verbal. Types of Communication: 1. Verbal Communication: Vertval communication is the use of language to pass on information by speaking. For example, written instructions on a question paper, attending an online class and yoga instructor teaching yoga poses, etc. 2. Non-verbal Communication: It is understood as the process of communication through sending and receiving wordless messages. Non-verbal details reveal who we are and impact how we relate to other people. These include: i. Appearance: Our choice of colour, way of dressing/clothing, hairstyles and other factors affecting appearance creates the first impression. li. Facial expressions: The most influential nonverbal communication channel for expressing attitudes and emotions to other people is the face. The commonly accepted facial expressions Include anger, disgust, fear, joy, sadness and surprise. it can vary dramatically between cultures. il, Kinesics: It is the use of gestures, postures and body language. Common gestures include waving, pointing and using fingers to indicate numeric amounts. A few of the gestures are arbitrary and related to culture. For example, a clenched fist can indicateee eee ee show openness, ‘Table lean’ show authoritative, etc. Body language is far more subtle and less definitive. iv. Vocalics/Paralinguistics: Vocalics is the study of paralanguage, which includes the vocal qualities that go along with verbal messages, such as pitch, volume, rate, vocal quality and verbal fillers. v. Chronemies (Use of time): It refers to the study of how time affects communication. It can be classified into: a. Biological time - the circadian rhythm, which is the daily cycle that influences when we eat, sleep, and wake up ¢ b. Personal time -how individuals experience time. It varies based on our mood, our interest level and other factors. Individuals also vary based on whether are future (making plans for future) or pastorlented (reminiscing about memories), c. Physical time - the fixed cycles of days, years, and seasons. So affect our mood and psychological states. 4d. Cultural time - how a large group of people view ti people may engage in several activities at once. one thing ata time. people tend to do Vi. Proxemies (Use of space): It reters of distance we need and the amot and interpret space. The amount awe perceive as belonging to us is influenced by several factors inclu | norms, situational factors, personality characteristics and level of familiarity. These are divided into four zones such as public (12 feet or more), social (4 to 12 feet), personal (1.5 to 4 feet) and intimate distance (less than 1.5 feet). Vil. Haptics (Use of touch): It refers to the study of communication by touch. There are several types of touch, including functional-professional, social-polite (a handshake, pat on the shoulder), friendship, warmth, love-intimacy (touching face, holding hands), ete. viii. Oculesies (Eye contact): It serves communicative functions ranging from regulating interaction to monitoring interaction, to conveying information, to establishing interpersonal connections. Looking at another person can indicate a range of emotions, including hostility, interest and attraction. ix. Olfactics (Use of smell): It refers to the study of odour and how it affects rammunicationEe SPR Rate) Start Complete Exam Preparation Rena Sot ma Pen eid rac Doce Cres ear Ex lhics) Jownload App Question 10 View this Question Online > Synchronous communication takes place through which of the following technologies? A Video chat B. Virtual classrooms C. Audio conferencing D. Wikis E. Electronic mail Choose the correct answer from the options given below: 1. A.BandConly 2. B,Cand Donly 3. C,DandEonly 4, A DandEonly Answer (Detailed Solution Below) Option 1: A,B and C onlyee ane Becca Start Complete Exam Preparation CCR Sec Bee ed Dac aa Ce cl esieucas BXtiz Download App Question 17 View this Question online > Efficacy of written communication depends upon A. Lengthy presentation B. Complex sentence structure C. Editing after writing D. Brevity in sentences E. Use of strong words F. Effective use of words Choose the correct answer from the options given below: 1. A, Band Conly 2. B, Cand Donly 3. C, DandF only 4, D,Eand F only Answer (Detailed Solution Below) Option 3: C,D and F onlycas Pie AR eli Bac lial Start Complete Exam Pre Pee =e kal ore | teeoes Jownload App ‘Question 12 A verbal communication technique used in teaching i: Prac Exe OR ee aE ker View this Question Online >1. Slow expression of words 2. Varying the speed of voice and tone 3. Presentation without pause 4, Resorting to semantic jugglery ‘Answer (Detailed Solution Below) Option 2: Varying the speed of voice and tonerd Ee SPE Rare) Start Complete Exam Preparation Ce Dan Roe rad eee fone) eee rere aed Download App Quiz: Question 13 View this Question Online > Given below are two statements: One is labeled as Assertion (A) and the other is labeled as Reason ( Assertion (A): Verbal Communication takes place in real-time. Reason (R): Written communication is synchronous in character as it appears at different intervals. In the light of the above statements, choose the correct answer from the options given below: 1. Both (A) and (R) are true and (R) is the correct explanation of (A) 2. Both (A) and (R) are true bur (R) is not the correct explanation of (A) 3. (A) is true but (R) is false 4. (A)is false but (R) is true Answer (Detailed Solution Below) Option 3 : (A) is true but (R) is falsePe Pea aay Rea eer Start Complete Exam Preparation ie oe eine MasteClasses (J Question Bank Ext z 7) Download App Question 14 View this Question online > Non-verbal communication is mostly1. mechanical 2. organic 3. unstructured 4. structured Answer (Deiailed Solution Below) Option 3 : unstructuredOPES aL elec aoe ket PS ela mee) (CM ei mede-) re} a cela) Pio Gietes Download App Question 15 View this Question Online > Which of the following is a characteristic of interpersonal communication? 1. Itis both focused and unfocused 2. Itisnot participation friendly 3. Itis philosophical 4, Itis metaphorical Answer (Detailed Solution Below) Option 1 : Itis both focused and unfocused