We’re more than products. We’re expertise.
The INNCOM Advantage
INNCOM develops and markets advanced, software-
based Integrated Room Automation Systems (IRAS)
for the global lodging industry. Our systems have been
installed in more than 800,000 hotel rooms worldwide.
INNCOM has the broadest range of intelligent devices
and applications which are engineered in various
configurations to provide integrated systems for Direct
Digital Control, energy management, on-line electronic
lock control, guest TV and device interfaces and operating
enhancements for engineering, housekeeping, security,
minibar restocking and other hotel staff groups.
Linking all guestrooms with INNCOM's INNcontrol ® 3
INNCOM has been finding ways to make rooms “smart-
er” for more than two decades. So we’ve developed quite
an extensive knowledge base over the years. Our Profes-
sional Services let you tap into that expertise, whether
you need consulting, training or support.
ENGINEERING CONSULTATION
INNCOM offers a variety of engineering services to
assist our clients in planning their Room automation
projects. These services
include review-
ing requirements,
proposing system
options that best
meet your project
goals, and assisting
your architects and
designers with device
compatibility and de-
sign optimization.
We are firm believers in the collaborative process. We
encourage you to contact us early in the design phase to
make the most of our more than 20 years of experience
in combining established best practices with cutting-
edge innovation.
System Administrators and Hotel Managers
Since the knowledgeable support of administrators
and managers is vital to the success of any system
acquisition, we offer System Administrator
Training, System Performance Monitoring and
Managing System Overviews
TEL: +1 (860) 739-4468
FAX: +1 (860) 739-4460
solutions@inncom.com l www.inncom.com
®
Central Monitoring and Control Software System
provides more powerful energy management and
many additional capabilities including:
• Tracking guest service requests
• Remote room occupancy indication
• Remote HVAC control
• Guestroom HVAC diagnostics
• Peak demand load shedding
• PMS/BMS interface
TRAINING
Our team of training specialists is available to address
the full spectrum of orientation and training needs,
from pre-installation through life cycle and refresher
courses. Because each property is unique, we are keen
to provide you with the most comprehensive, onsite
training for your system. To best meet your education
and budget requirements, we offer:
Electronic tutorials
• Live, online training
• Formal classroom instruction
• Onsite training, including personalized, advanced
product training
We are dedicated to supporting and empowering those
involved in every stage and level of product perfor-
mance. Therefore, training is customized to address
the various audiences and their responsibilities:
System Installers
If you prefer to have the INNCOM system installed by
your own technical staff or preferred sub-contractors,
we will provide installation training based on our
factory standards.
SYSTEM SUPPORT
INNCOM offers different levels of system support to
accommodate different customer requirements. These
range from comprehensive support agreements, which
include extended warranty, software
upgrades and site visits, as well as 24/7
telephone and online technical support. Energy Management
Integrated Room Automation
Improved Operational Efficiencies
by Honeywell
by Honeywell
 Energy Management Connect, Converge, Control, Customize ...

Energy Efficiency SYSTEMS INFRASTRUCTURE System Architecture

Green is not just a buzzword; it is a social responsibility
that can benefit you, your guests, and the environment.
INNCOM energy management solutions offer financially
significant energy savings and an enhanced guest expe-
rience while reducing your property’s carbon footprint.
Energy is the lodging industry’s second-greatest oper-
ating cost, with the biggest energy consumers being
heating, cooling and lighting.
INNCOM energy management
solutions range from cost ef-
fective, standalone solutions to
advanced, centrally-controlled
systems that can include light-
ing and drape controls, as well
as situation alerts and property
data collecting and reporting.
As the key node in an Energy
Management System, the e4 Smart Digital
Thermostats receive inputs from the PIR motion detector
and the wired or wireless door switches to determine
guestroom occupancy. During times when the room
is rented but the guest is not present, the temperature
may range up or down within a programmable setback
band from the guest’s selected temperature. This results
in energy savings with no impact on guest comfort.
When connected to INNCOM’s centrally controlled sys-
tem, additional energy savings are achieved by using a
broader setback band, when the guestroom is un-rented.
According to U.S. Green Building Council, in
the United States alone, buildings account for:
n 72% of electricity consumption,
n 39% of energy use,
n 38% of all carbon dioxide (CO2) emissions.
Green Intelligent Building
INNCOM develops energy management systems (EMS)
for energy savings and increased guest comfort.
Applications range from low-cost standalone solutions,
to advanced, centrally-controlled systems.
INNCOM also offers the award-winning ecoMODE®
option. With ecoMODE®, guests simply press the Green
Button on the e4 Smart Digital Thermostat or other
INNCOM Integrated Room Automation System (IRAS)
device to instantly trigger an energy-conservation mode
and opt into the hotel’s sustainability program.
INNCOM’s commitment to the envi-
ronment extends beyond energy
savings. All products are manu-
factured RoHS compliant and
INNCOM’s manufacturing part-
ners are ISO 14001:2004
Environmental Management
Systems certified.
• Standalone
Through years of experience, INNCOM has established
a rich set of proven methods and technologies to create • Modular
and deploy room-level and backbone networks. • Expandable
• Networked
We are capable of deploying various system architec- • Wired - RS-485, Ethernet
tures, power sources (including the use of existing • Wireless – RF, Ethernet
wiring), and communications protocols. In many cases,
• Wireless – Deep Mesh Network
multiple technologies can be used concurrently to facili-
tate installation, adapt the system to existing conditions
Room-level network
and constraints and to leverage converged networks.
• Wired (S5 Bus) e4 Smart Digital
In a centrally-controlled system, our powerful, client- • Wireless infrared (IR5) Thermostat - E529 operates
on battery power
server application,INNcontrol® 3, communicates with • ZigBee wireless RF
INNCOM intelligent room devices, monitoring and • FastPack INNCOM open source protocol
controlling them and turning collected data into usable • Third party protocol integration
information, including notifications and reports.
INNcontrol® 3 also interfaces with other hotel server- system integration
based systems, such as property management systems • Non-INNCOM device integration
(PMS), building automation systems (BAS), central • FastPack INNCOM in-room protocol
electronic locking systems (CELS) and many others. • BACnet and other protocols
• FastPack INNCOM TCP/IP protocol
• BACnet, HTNG
Power design
• Central power (distributed from IDF)
• Distributed power (room-level)
• Line-powered
INNcontrol® 3 Software and the
• Battery-powered
Deep Mesh Network

State-of-the-Art Technology
INNCOM’s world-class R&D and Engineering teams work hard to bring you a broad range of innovative, intelligent
INNCOM offers a complete array of control devices ... devices and dependable, integrated systems. These are combined in various ways to provide fully integrated
solutions for energy management, on-line electronic lock control, guest (end-user) interfaces and operating
enhancements for engineering, housekeeping, security, and other hotel staff groups.

Tabletop n A Brief History of Innovation 2002 Developed first shared Ethernet backbone for guestrooms
Controllers
1986 Patented diffuse mode infrared (IR) technology 2003 Debuted Guestroom Digital Assistant (GDA-700™) prototype
2004 Introduced variable speed fan control assembly (VFD-4™) to
1987 Developed industry’s first integrated bedside console
2005 Deployed RF wireless network for central control of EMS
1989 Introduced first touchscreen console with speakerphone, radio,
+ + clock/alarm, wirelesscontrol of climate, lighting, TV and (EMS) 2006 Introduced the Designer Series fully customizable system
Reading
s Developed first fully on-line guestroom control system with 2007 Introduced ecoMODE®, a way for guests to opt into a hotel’s
Suite
IRAS on the IPAD temp on-site and remote monitoring of HVAC, lighting and energy sustainability programs with the touch of a button
t management algorithms 2008 Introduced the Glass Series Thermostat and Switches
Night 1994 Debuted first wireless infrared lock control system (CELS-3) 2009 Introduced Common Area Controls System
e4 Smart Digital and MODEVA® Off
Master
1997 Introduced first integrated handheld remote control device for 2010 Introduced the MODEVA® loadbearing switching system and
display
thermostats are multi-functional autO eco
Bed Left Bed Right
devices for advanced climate, lighting, drapes, TV and other AV equipment. the Tabletop Controller TBL-80LCD
energy management. ºc/ºf fan

1998 Developed first Smart Digital Thermostat incorporating logic 2011 Introduced INNcontrol® 3 Room Management System
Designer™ and MODEVA® Switches
board, sensors and relays in a single housing Software with 3D display technology
2000 Introduced first fluorescent-immune IR communications protocol 2012 Introduced EVORA Backlit switching system