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    The document discusses the history and origins of total quality management (TQM) philosophies in Japanese business. It notes that TQM measures like 5S, Kaizen, Kanban, and Six Sigma were an important part of the author's work in a manufacturing plant. The history of TQM began with terms coined by the U.S. Naval Air Systems Command to describe Japanese-style quality improvement approaches. Key figures who influenced TQM include Walter Shewhart, Joseph Juran, and W. Edwards Deming, who all spent time in Japan after World War II working to establish quality standards and frameworks that became central to TQM.

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    The document discusses the history and origins of total quality management (TQM) philosophies in Japanese business. It notes that TQM measures like 5S, Kaizen, Kanban, and Six Sigma were an important part of the author's work in a manufacturing plant. The history of TQM began with terms coined by the U.S. Naval Air Systems Command to describe Japanese-style quality improvement approaches. Key figures who influenced TQM include Walter Shewhart, Joseph Juran, and W. Edwards Deming, who all spent time in Japan after World War II working to establish quality standards and frameworks that became central to TQM.

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    21 views1 page

    Alcom

    Uploaded by

    Anees Reddy
    The document discusses the history and origins of total quality management (TQM) philosophies in Japanese business. It notes that TQM measures like 5S, Kaizen, Kanban, and Six Sigma were an important part of the author's work in a manufacturing plant. The history of TQM began with terms coined by the U.S. Naval Air Systems Command to describe Japanese-style quality improvement approaches. Key figures who influenced TQM include Walter Shewhart, Joseph Juran, and W. Edwards Deming, who all spent time in Japan after World War II working to establish quality standards and frameworks that became central to TQM.

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    Before I write about Japanese management philosophies, I would like to express how

    these management philosophies had a profound impact on my life. As I started my career


    in Vedanta Aluminium I observed how the TQM measures were a big part of everyday life
    and every process. As a manufacturing plant TQM measures like 5S, Kaizen, Kanban, Six
    sigma, Fishbone diagram is a big part of everyday working.

    The history of total quality management  (TQM) began initially as a term coined by the
    Naval Air Systems Command to describe its Japanese-style management approach to
    quality improvement. An umbrella methodology for continually improving the quality of all
    processes, it draws on a knowledge of the principles and practices of:

     The behavioral sciences

     The analysis of quantitative and nonquantitative data

     Economics theories

     Process analysis

    TQM history often dates back to the early 1900s when Walter A. Shewhart introduced
    modern quality control. Shewhart introduced a landmark piece of industrial work
    titled Economic Control of Quality of Manufactured Product in 1931. This exposition is
    considered one of the founding and basic principles of manufacturing quality control.

    Decades later, further developments on Shewhart's work introduced new standards in


    quality management. Joseph M. Juran published a 1954 book called What Is Total Quality
    Control? The Japanese Way. The work was based on Juran's experience from being invited
    to Japan by Japanese scientists and engineers. Juran later co-authored Quality Planning
    and Analysis, another bestseller in TQM.2

    Another prominent figure in TQM history is W. Edwards Deming. Also posted in Japan after
    the Second World War, Deming became involved with the Union of Japanese Scientists
    and Engineers (JUSE). His career work included several TQM frameworks (Deming's 14
    Points, Deming's Seven Deadly Diseases of Management, and The Deming Wheel)

    Recently after Japan's historic win against Germany in Qatar world cup amidst all the
    celebration, Japanese people being true to their spirit cleaned up the stadium as gracious

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