40-64 19th Street Rego Park, New York February 15, 2000 Personnel Director General Motors Corporation

Overseas Operations 1775 Broadway New York, N.Y Dear Sir: Is there a need in your firm at this time for a secretary with several years of experience in the automotive field? Within a few weeks, the International Division of the Ford Motor Company, where Iam employed as secretary to the Vice President and General Manager, will move its offices to Detroit. I have been offered the same position in the new location, but for personal reasons I have decided to remain in New York City and seek employment there. In my present position, it has been my responsibility to relieve the Vice President and General Manager of many times consuming details. Among them are responding to letters of a routine nature, arranging business and social engagements, and diverting telephone inquiries to other executives. In addition, it has been of paramount importance that I treat most matters with strict confidence and that I exercise good judgment and diplomacy at all times. I have supplemented my practical knowledge of business by attending evening classes at the New York University School of Commerce. The training I have received in finance, economics, and management has given me a general understanding of business techniques and procedures. This knowledge, plus an intensified course in business English, has proved to be invaluable in my handling of correspondence. I should like to become a part of your organization because I feel I can provide you with the high standard of efficiency you expect from your secretaries. With this thought in mind, I am enclosing a personal history sheet, which outlines my ten years of experience with top executives. If you feel that my background qualifies me for a position with your firm, I shall appreciate a personal interview at your convenience. I sincerely believe that such a meeting would be mutually advantageous. Very truly yours,

Mark Kennedy Mark Kennedy

105 Burton Place Ann Arbor, Michigan February 16, 1999 Box 205 Ann Arbor Dispatch Ann Arbor Michigan Gentleman: Your advertisement for a part-time shoe salesman emphasizes your need for a thoroughly competent person with merchandising education and practical experience. Will you take a moment to consider my qualifications? I am 23 years of age and a graduate of Farleigh Dickinson College, East Rutherford, New Jersey, where I received my Associate of Arts degree in Merchandising. In addition to the regular business administration courses, my curriculum include specialized courses in retail buying and control, retail organization and management, merchandise control, and the psychology of salesmanship. At present Iam majoring in economics at the University of Michigan at Ann Arbor. I have for a long time had the desire to sell a better quality shoe. Your store would afford me the opportunity to advance on my own merits. Conditions at my place of employment are pleasant, but the opportunities for promotion are limited. I know I can handle greater responsibilities. If my qualifications interest you, I should appreciate the opportunity of meeting you in person. My telephone number is Arbor 3-5816. May I hear from you?

Respectfully yours, Marvin D. Brown Marvin D. Brown November 30, 2006

Mr. David Kimberly Director General, Civil Aviation Government of Seychelles 10 Island View Parkway Seychelles Dear David, I would like to take this opportunity to express my heartfelt thanks to you for your very active participation in our recent conference in Montreal on the "future of aviation". The Chairman and Board Members have also asked me to pass on their sincere appreciation for your efforts in supporting the Institute in this important undertaking. Your skill in chairing the controversial panel on "The Role of Developing Countries in the Future of Aviation Management" was very much appreciated by those representing all sides of that extremely sensitive topic. As well, we have received numerous post-conference requests for the paper you delivered on "The Critical Issue of Cooperation between Airlines and Airports." It appears that you may have penned a best-seller with that one! On both a professional and a personal level, I really appreciated the time that the two of us were able to spend together for fun and reflection during conference down times. I certainly learned a lot about the unique aspects of aviation operations in your part of the world (not to mention the things you taught me about the backhand on the squash court!). We are currently hard at work producing the "Compendium of Conference Proceedings" document, and we expect to be sending it out to all participants early in the New Year. Again, thanks so much for your enthusiastic participation in our conference. I have no doubt that it would not have been the success that it was without your presence. Please keep in touch, and drop in and visit us whenever you are in this part of the world. Very sincerely, Peter Smithfield Peter Smithfield
President and CEO