CM Mens Prisons V1.3may09

Correctional Management Standards for Mens Prisons in Victoria
Published by Corrections Victoria, Victorian Government Department of Justice, Melbourne Victoria Australia Document Version Number 1.3. May 2009. This document replaces Correctional Policy and Management Standards (for men) 1996. Copyright State of Victoria, Department of Justice, 2006. This publication is copyright. No part may be reproduced by any process except in accordance with the provisions of the Copyright Act 1968. Authorised by the Victorian Government, 121 Exhibition St Melbourne.
ISBN 1921028327
Correctional Management Standards for Mens Prisons in Victoria Document Version: 1.3
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CONTENTS INTRODUCTION.......................................................................................5 POLICY CONTEXT ...................................................................................7 BACKGROUND TO THIS EDITION .......................................................10 FORMAT..................................................................................................12 GLOSSARY AND ABBREVIATIONS ......................................................13 PART A - PRISONER MANAGEMENT ...................................................14 1.PRISONER MANAGEMENT ................................................................14 PART B - CUSTODY AND SUPERVISION SERVICES ...........................16 2. SAFETY................................................................................................16 3. SECURITY ...........................................................................................18 4. RECEPTION.........................................................................................21 5. ORIENTATION ....................................................................................24 6. CLASSIFICATION AND PLACEMENT...............................................26 7. STRUCTURED PRISONER DAY .........................................................29 8. MANAGEMENT OF PRISONERS AT RISK OF SUICIDE OR SELFHARM ......................................................................................................31 9. EXTERNAL ESCORTS ........................................................................33 10. USE OF FORCE, INSTRUMENTS OF RESTRAINT AND CHEMICAL AGENTS...................................................................................................35 11. DISCIPLINARY PROCESS ................................................................38 12. SEPARATION OF PRISONERS .........................................................40 13. INCIDENT REPORTING....................................................................42 14. DEATHS IN PRISON .........................................................................44 15. VOLUNTARY STARVATION ............................................................46 16. OFFICIAL VISITORS.........................................................................47 17. EMERGENCY MANAGEMENT, CONTINGENCY PLANNING AND FIRE SAFETY ..........................................................................................48 18. FOOD..................................................................................................50 19. HYGIENE ...........................................................................................52 20. BEDDING ...........................................................................................53 21. CLOTHING ........................................................................................54 PART C - CLINICAL AND HEALTH SERVICES....................................55 22.OFFENDING BEHAVIOUR PROGRAMS ...........................................55
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23. DRUG AND ALCOHOL TREATMENT SERVICES ...........................57 24. HEALTH SERVICES ..........................................................................59 PART D - TRANSITION, DIVERSION, EDUCATION, WORK AND PERSONAL GROWTH ............................................................................60 25. EDUCATION AND TRAINING ..........................................................60 26. PRISON INDUSTRIES........................................................................62 27. PERSONAL DEVELOPMENT AND LIFE SKILLS PROGRAMS ......64 28. PERSONAL VISITS ............................................................................65 29. PROFESSIONAL VISITS....................................................................66 30. PREPARATION FOR RELEASE ........................................................67 31. DISCHARGE OF PRISONERS ...........................................................69 32. COMMUNITY INVOLVEMENT ........................................................71 33. TEMPORARY ABSENCE FROM PRISON.........................................72 34. FITNESS, SPORT AND RECREATION..............................................73 35. RELIGION..........................................................................................74 PART E - SPECIFIC GROUPS WITHIN PRISON....................................75 36. ABORIGINAL AND TORRES STRAIT ISLANDER PRISONERS......75 37. PRISONERS WITH A DISABILITY ...................................................76 38 PRISONERS FROM CULTURALLY AND LINGUISTICALLY DIVERSE BACKGROUNDS ....................................................................78 39. REMAND PRISONERS.......................................................................79 PART F - PRISON ADMINISTRATION...................................................80 40. STAFF SELECTION, TRAINING AND DEPLOYMENT....................80 41. INFORMATION SYSTEMS MANAGEMENT ....................................82 42. PRISONER RECORDS MANAGEMENT ...........................................83 43. REQUESTS AND COMPLAINTS .......................................................85 44. PRISONER COMMUNICATIONS......................................................86 45. PRISONER PROPERTY .....................................................................87 46. PRISONER MONIES ..........................................................................88 47. PRISONER SHOP ...............................................................................90
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INTRODUCTION
The Correctional Management Standards for Mens Prisons in Victoria establishes the minimum requirements for correctional services in Victorian prisons for men. Separate Standards have been developed for women prisoners. The Standards serve as a benchmark against which the performance of the system can be monitored and thus provide the basis for ensuring accountability and a consistent level of service delivery across the system. The Correctional Management Standards form part of a hierarchy of requirements and guidelines which include: Legislation National Standard Guidelines for Corrections in Australia Correctional Management Standards Program and Service Specifications Commissioners Requirements Directors Instructions and Operating Procedures Local Operating Procedures Legislation The Corrections Act 1986 and the Corrections Regulations 2009 provide the legislative basis for the delivery of adult correctional services in Victoria. These Standards have been developed to reflect the requirements of the Act and Regulations and the individual standards are cross-referenced to relevant legislation, including a range of other legislation which impacts upon correctional management. The Standards have been reviewed and references updated to align with the revised Corrections Regulations which came into effect on 10 May 2009. The Victorian Charter of Human Rights and Responsibilities Act 2006 (the Charter) came into full effect on 1 January 2008. Section 38 of the Charter creates an obligation on public authorities to give proper consideration to, and act in a way that is compatible with human rights. In keeping with this provision, Corrections Victoria has assessed the Standards for compatibility with the provisions of the Charter National Standard Guidelines for Corrections in Australia In June 2004, the Correctional Services Ministers Conference approved the revised National Standard Guidelines for Corrections in Australia. The Guidelines constitute outcomes or goals to be achieved by correctional services rather than a set of absolute standards or laws to be enforced. Corrections Victoria is committed to implementing the latest revision of the Guidelines and these are also cross-referenced in the Standards. The Guidelines have also been drafted to reflect the United Nations Standard Minimum Rules for the Treatment of Prisoners.
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Correctional Management Standards for Prisons The Correctional Management Standards focus on the outcomes and outputs to be achieved by prison operators. The standards are incorporated into the contracts for the private prisons and they form the basis for the development of prison operating procedures across the entire system (i.e. both public and privately operated prisons). They also provide the standards against which prison services are monitored by the Office of Correctional Services Review (previously the Corrections Inspectorate), a separate business unit independent of Corrections Victoria which is also located in the Victorian Department of Justice. Program and Service Specifications Specifications may be developed for specific programs and services in order to ensure consistency and integrity of program delivery across the system. Examples include specifications for a range of offending behaviour programs, including treatment programs for sexual and violent offenders. Commissioners Requirements Commissioners Requirements are issued when a greater level of detail and specificity is required to ensure consistency of correctional practice across the whole prison system. These Requirements are developed using a collaborative approach with prison operators resulting in agreed specifications to be implemented. Directors Instructions and Operating Procedures The Standards and Commissioners Requirements are put into practice through Director's Instructions (public prisons) and Operating Procedures (private prisons). Each public prison also has its own set of Local Operating Procedures, which implement the Director's Instructions or Operating Procedures at a local level, according to specific local needs.
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POLICY CONTEXT
The Victorian Government, through its over-arching policy platform Growing Victoria Together, is committed to improving safety and confidence in the places Victorians live and work. This includes tackling the causes of crime by reducing offending and re-offending and minimising drug abuse and self harm. Corrections Victoria is the agency within the Department of Justice which is responsible for the direction, management and operation of Victorias adult corrections system. As an agency within the Department of Justice, Corrections Victoria develops and implements policies, programs, and services that: contain and supervise prisoners in a safe, secure, humane and just manner; actively engage offenders and prisoners in positive behaviour change; provide opportunities for offenders and prisoners to make reparation to the community; and manage prisoners in a way that facilitates the above goals.
Containing and supervising prisoners in a safe, secure, humane and just manner Those persons responsible for managing prison services and supervising prisoners are to: ensure that the sentences and orders imposed by the Courts are enforced; ensure that prisoners are not further punished for their crimes over and above the sentences imposed by the Courts; provide a system of individualised prisoner management consistent with the Offender Management Framework for Prisons and Community Correctional Services; deal with the discipline of prisoners openly and justly within the disciplinary code established under the legislation; encourage prisoners to develop: o responsibility for the actions they take; o values which reinforce law-abiding and pro-social participation in the community; o acceptance of community standards; and o respect for the rights of others; manage and supervise prisoners, employing staff with expertise in appropriate management strategies for this purpose and an understanding of the needs of prisoners; ensure that the level of security under which a prisoner is held is commensurate with the level of risk posed to the community by that prisoner;
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provide for the personal safety of staff and prisoners by ensuring a prison environment which protects the physical and emotional well-being of individuals; provide a management system which maintains security and meets the different and particular needs of specific groups of prisoners, including long-term prisoners, prisoners who are vulnerable, prisoners who have attracted notoriety, prisoners who have presented management concerns, prisoners who may seek to control or 'standover' other prisoners, and prisoners with particular cultural needs; minimise the introduction and use of illegal drugs; and ensure that the separation or segregation of individual or groups of prisoners is undertaken to enable effective supervision.
Actively engaging prisoners in positive behaviour change The prison system is to actively engage prisoners in positive behaviour change with the aims of: reducing re-offending behaviour; and preparing prisoners for law-abiding and productive participation in the community following their release from custody. In order to achieve these aims: prisons will provide a range of facilities, programs, educational and training courses relevant to the needs of the prisoners, including those with special needs, culturally and linguistically diverse prisoners, Indigenous prisoners, and prisoners with disabilities; community agencies are utilised to provide a range of programs for prisoners; rehabilitation programs are to challenge the individual circumstances and behaviour that led to the criminal activity, and encourage responsibility for actions; visit arrangements are to recognise and support maintenance of family relationships to maximise successful reintegration and rehabilitation of prisoners; prisoners are to be encouraged to participate in rehabilitative programs in order to achieve parole by the earliest possible date; health care services are delivered by staff with an understanding of prisoner health needs, including health/wellness programs; services are provided to meet the particular psychological, social and spiritual needs of prisoners; and the supervision of prisoners is to emphasise their continuing part in the community and not their exclusion from it.
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Reparation to the community Sentenced prisoners are required to work while in prison. This emphasis on work is to provide benefits to the community and facilitate reparation as well as provide prisoners with work habits and work skills that will assist them to find employment on release.
Prisoner Management In order to achieve the above goals, it is vital that prisoners are managed in a manner that facilitates the aims of safe containment, rehabilitation and reparation. This requires a prisoner management system that: motivates prisoners to engage in programs and services; identifies prisoners issues; co-ordinates access to appropriate programs, services and activities; and promotes well-being, including personal safety and health.
The Prisoner Management System is based on four practice principles which are contained in the Offender Management Framework for Prisons and Community Correctional Services and are also included in this document as part of Standard One: Prisoner Management. These principles state that practices and programs and services are to be developed and delivered in such a way that they: maintain integrity by developing practices that will ensure that what is introduced and delivered remains as it was planned and designed, so that it meets its objectives; manage risk and address need by developing practices that will accurately identify risk/needs and appropriate intensity of intervention; enhance self-management by developing practices that facilitate learning in an individual and subsequently lead to behaviour change; and provide environmental support by developing practices that ensure that the staff and setting characteristics promote, support and engage prisoners in behaviour change.
These principles underlie all correctional practice, programs and services in Victoria.
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BACKGROUND TO THIS EDITION

The Correctional Policy and Management Standards were first published separately for Womens Prisons in 1995 and for Mens Prisons in 1996. The Standards were developed to support the introduction of privately operated prisons in Victoria at that time. These Standards were included in the private prison contracts as 'Prison Management Specifications' and also in the Purchase Order Document for CORE the Public Correctional Enterprise as 'Prison Standards and Minimum Requirements'. The Standards formed the basis upon which the public and private prison operating procedures were developed. Since that time, the administration of the prison system has changed substantially, particularly with the establishment on 1 July 2003 of Corrections Victoria as a single entity, responsible for the direction, management and operation of Victoria's corrections system, bringing together the functions of the former Office of the Correctional Services Commissioner and CORE the Public Correctional Enterprise. At the same time, the Corrections Inspectorate was created as an independent body, with responsibility for monitoring the delivery of correctional services in Victoria and reporting to the Secretary, Department of Justice. This updated and revised edition of the Standards for Mens Prisons reflects the developments flowing from the introduction of the Corrections Long Term Management Strategy in 2001, which focuses on building a more cohesive corrections system and introduces an extensive program of rehabilitation and diversion. Some of these initiatives, which are reflected in the Standards, include: Development of an Offender Management Framework (2004) which describes a service delivery model for assessing, treating and managing offenders and prisoners to capitalise on opportunities to reduce their risk of re-offending. Introduction of evidence based programs that target criminogenic needs and support Corrections Victoria's Reducing Re-offending Framework: Setting the Scene (2004 revised). Greater emphasis on prisoner education, training and employment, with a focus on developing basic and work related skills necessary for effective participation in the labour market to assist prisoners to gain employment post-release and thereby reduce the likelihood of re-offending. Improved transitional support to prepare prisoners for release and assist in their reintegration into the community. Other changes incorporated in the revised Standards include: Introduction of the Corrections Administration Permits and Rehabilitation and Transition Permit Program Guidelines (2005) which replace the former guidelines for the Custodial Community Permit Program. Introduction of a Use of Force Philosophy to guide staff in their approach to managing prisoners and offenders.
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Cross-referencing to the revised National Standard Guidelines for Corrections in Australia (2004). Cross-referencing to Corrections Victorias Service Delivery Outcomes (SDOs) 2.0.
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FORMAT
The Standards are grouped according to key themes, with the first theme being that of Prisoner Management which serves as an overarching Standard and sets the context for all of the other Standards. The remaining Standards are grouped according to the following themes: Clinical and Health Services; Transition, Diversion, Education, Work and Personal Development; Specific Groups within Prison ; and Prison Administration Each Standard is set out in the following format: 1. Outcome The outcome/s or overall condition/s to be achieved and maintained. 2. Specified Outputs The specific conditions or outputs to be achieved. 3. Policy Requirements These provide a greater level of detail, where required, in order to ensure consistency across the system. 4. Performance Indicators This section includes Corrections Victorias Service Delivery Outcomes (SDOs), which measure performance against a range of key correctional services. Payment of performance linked fees to private prison contractors is based upon achievement of targets established against each SDO for the individual prison. Not every Standard is linked to an SDO, and verification of performance against all Standards is also subject to audit and review against the specified outputs and policy requirements. 5. Legislation Cross reference to relevant legislation for each Standard. This is provided as a guide and is not intended as an exhaustive reference to the relevant legislation for each Standard. 6. Relevant Guidelines Cross reference to guidelines such as the National Standard Guidelines for Corrections in Australia (2004). Cross-reference to Corrections Victorias Service Delivery Outcomes 2.0.
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GLOSSARY AND ABBREVIATIONS

Commissioner Disability Cognitively Impaired Local Management Plan Commissioner, Corrections Victoria As defined in the Commonwealth Disability Discrimination Act 1992, s4 (refer Standard 37) Refers to persons with an intellectual disability or acquired brain injury (refer Standard 37). Developed at the local prison level by the prisoner with assistance from the caseworker to identify the prisoners offence-specific, offence-related, reintegration and general well-being needs. This builds upon the Sentence Plan, articulates steps to achieve goals and a time-frame for completion and is ratified by the Review and Assessment Committee (refer Standard 6). The person responsible for implementing the Standards. This is the Deputy Commissioner, Corrections Victoria for the public prisons and the Contractor for the private prisons. A multi-disciplinary committee established at each prison, to monitor and oversee implementation of Sentence Plans and Local Management Plans for each prisoner. The Committee also develops management strategies for high risk and/or complex needs prisoners as required (refer Standard 6). Service Delivery Outcome. These measure performance against a range of key correctional services. Payment of performance linked fees to private prison contractors is based upon achievement of targets established against each SDO for the individual prison. Secretary, Department of Justice Panel established to develop the Sentence Plan, and review as required (refer Standard 6). Developed by the Sentence Management Panel to determine the prisoners placement issues, including risk factors, initial placement and proposed sentence pathway including programs. The Plan aims to balance prisoner's needs, security and placement issues (refer Standard 6).
Prison Manager
Review and Assessment Committee
SDO
Secretary Sentence Management Panel Sentence Plan
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PART A - PRISONER MANAGEMENT

The following prisoner management standards and principles are to be applied in all areas of prison management.
1.
1.1
PRISONER MANAGEMENT
Outcomes
The prisoner management system: (a) controls and supervises prisoners in a humane and just manner while maximising the protection of the community; (b) provides for the personal safety of staff and prisoners through a correctional environment that aims to protect the physical and emotional well being of individuals; (c) encourages prisoners to develop responsibility for their actions and to develop ethical values which reinforce law abiding and pro-social participation in the community with the aim of reducing re-offending; (d) provides constructive regimes that are reflective of the prisoners classification level; (e) motivates prisoners to engage in programs and services designed to address offending behaviour; (f) co-ordinates access to appropriate programs services and activities; (g) promotes well being with the aim of reducing re-offending; and (h) prepares prisoners for their return to the community and supports their transition from custody to the community.
1.2
Specified Outputs
The Prison Manager will ensure that: (a) prisoners have access to skills development and offending behaviour programs endorsed by the Commissioner that address issues relevant to the life experiences and offending histories of prisoners; (b) prisoners are supervised in group sizes that enable each prisoner to be managed on an individual basis; (c) rewards and sanctions are applied fairly and consistently by supervising staff in ways that encourage positive behaviour by prisoners;
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(d) a range of activities are available to prisoners which are sufficient to occupy time out of their cells while not working or involved in treatment programs; (e) prisoners are encouraged to become actively involved in appropriate activities, have input into aspects of their management and are provided with opportunities to accept positions of responsibility.
1.3
Policy Requirements
The Prison Manager will implement an Offender Management Framework, including implementation of a prisoner management system that: (a) maintains integrity by developing practices that will ensure that what is introduced and delivered remains as it was planned and designed so that it meets its objectives; (b) manages risk and addresses need by developing practices that will accurately identify risk/needs and appropriate intensity of intervention; (c) enhances self management by developing practices that facilitate learning in an individual and subsequently lead to behaviour change; and (d) provides environmental support by developing practices that ensure that the staff and prison environment promote, support and engage offenders in behaviour change.
1.4
Legislation
The Prison Manager will comply with: Corrections Act 1986
1.5
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), Guiding Principles, 1.21, 1.30, 1.34, 1.45, 1.47, 3.1-5
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PART B - CUSTODY AND SUPERVISION SERVICES 2.

2.1
SAFETY
Outcome
The prison environment maximises the safety of staff, visitors and prisoners.
2.2
Specified Outputs
The Prison Manager will: (a) effectively provide for the safety of staff, visitors and prisoners; (b) provide an environment where the safety of prisoners is maximised by providing adequate supervision, suitable placement within the prison and effective management of prisoners; (c) undertake the development of practices that ensure support for engaging staff, visitors and prisoners in pro-social behaviour; (d) ensure that staff members deliver a consistent strategy of rewards and sanctions; (e) develop and implement a prison safety regime, which without limitation: (i) (ii) (iii) (iv) (v) (vi) (vii) provides an immediate and effective incident response; prohibits prisoners being under the control of other prisoners; encourages prisoners to alert staff if an incident or event threatens their personal safety or that of others; identifies prisoners at risk from other prisoners; identifies prisoners who present a risk to prison staff or other prisoners; identifies prisoners who present a risk to themselves; and places those prisoners referred to in paragraphs (iv), (v) and (vi) above in situations which minimise their opportunities to be harmed or harm others;
(f) develop and implement processes to ensure that all allegations of assault are promptly reported to the Victoria Police and the Correctional Services Commissioner and are fully investigated by the Prison Manager where required by the Commissioner; (g) develop and implement a dispute resolution procedure for prisoners to resolve disputes with other prisoners; (h) develop and implement effective security procedures which must, among other things, be able to deter the introduction of, detect and confiscate any article or
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substance which may threaten the good order or security of the prison including but not limited to any weapons introduced, manufactured, carried or secreted by staff, visitors or prisoners; (i) provide for the occupational health and safety of prisoner workers and staff; and (j) do all things necessary within the Prison Manager's power and control to ensure that no prisoner injuries or deaths occur due to unnatural causes.
2.3
Policy Requirements
The Prison Manager will implement the Smoke Free Work Environment policy as per the relevant Commissioners Requirement.
2.4

Performance Indicators
Number of assaults on prisoners by staff. Proportion of assaults on staff or other persons by prisoners as per SDO Submeasure 2 formula*. Number of unnatural deaths (prison operator/contractor contributed as determined by the Coroner). Proportion of self harm incidents as per SDO Sub-measure 5 formula**.
2.5
Legislation
The Prison Manager will comply with: Corrections Act 1986 s.20, 21, 23 Dangerous Goods Act 1985 Occupational Health and Safety Act 2004
2.6
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 1.25, 1.27-28, 1.45, 1.52, 2.11 Service Delivery Outcomes (2.0), Sub-measure 2 Assaults on Staff or Other Persons*; Sub-measure 4 Unnatural Prisoner Deaths in Custody; Sub-measure 5 Self Harm; Multiple Self Harm**; Sub-measure 6 Prisoner on Prisoner Assault; Sub-measure 7 Assault on Prisoner by Staff
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3.
3.1
SECURITY
Outcomes
The prison security system:

(a) ensures the protection of the community by minimising the risk of prisoner
escape;
(b) provides a secure working and living environment for staff, visitors and prisoners;
and
(c) within the prison, controls any article or substance that may threaten the good
order or security of the prison.
3.2
Specified Outputs
Prisoner Security The Prison Manager will: (a) ensure that the location of all prisoners is known at all times and that the movement of all prisoners within the prison is controlled at all times; (b) ensure that sufficient security systems and procedures exist to detect, prevent and/or deter prisoner escape; (c) ensure that staff respond speedily and effectively to intercept prisoners who attempt to escape; and (d) develop and implement procedures to promptly notify the Victoria Police in the event of a prisoner escape. Searches The Prison Manager will: (a) ensure that strip searches (which are searches conducted under section 45 of the Corrections Act) are conducted by staff members of the same sex wherever possible, in as least intrusive a manner as possible, and within facilities that ensure the dignity and privacy of the prisoners being searched; (b) ensure that strip searches of prisoners and visitors do not include body cavity searches or the removal of tampons; (c) search children under the age of 16 years only with the written consent of the child's parent or guardian and in the presence of an adult nominated by the child or the child's parent or guardian; (d) develop and implement systems to detect and confiscate weapons, drugs and other contraband that have been introduced, manufactured, carried or secreted by prisoners, visitors or others; and
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(e) develop and implement systems to enable the exchange of information with the Victoria Police with respect to visitors introducing drugs, weapons or other contraband into the prison. Drug Detection The Prison Manager will develop and implement systems which: (a) prevent the introduction of drugs into prisons by ensuring, among other things, that: (i) (ii) (iii) staff, visitors to prisons, contractors and others are deterred from introducing drugs into prisons; persons attempting to traffic drugs into prisons are apprehended and referred to the Victoria Police; and drugs are not concealed on persons, or in goods, property, food or vehicles and any concealed drugs are located and seized; and
(b) detect (including barrier control activities, random and targeted urinalysis) and deter drug use and drug trafficking within prisons in order to minimise security breaches and harms arising from drug use. Such systems will comply with the standards required by the Victorian Prison Drug Strategy 2002 and the Identified Drug User Program or as requested by the Commissioner. Intelligence System The Prison Manager will: (a) develop and implement a system for the recording and analysis of intelligence information that is consistent with the requirements of the Commissioner; and (b) ensure that personnel entering data or accessing the intelligence information system: (i) (ii) (iii) are approved by the Commissioner to do so; receive a suitable level of training to maintain the integrity of the system; and continuously and accurately enter up-to-date information onto the system.
Access Control The Prison Manager will develop and implement an effective system to control access to the prison by any person and a system for the identification of persons accessing the prison and within the prison which has been approved by the Commissioner (which approval shall not be unreasonably withheld).
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3.3

Number and levels of individual escapes as per SDO Sub-measure 1 formula* Proportion of positive tests plus refusals in total number of random general urinalysis tests.
3.4
Legislation
The Prison Manager will comply with: Corrections Act 1986, s. 20-23, 32, 39, 42-46, 47A-E, 108 Corrections Regulations 2009, Regs 17-19, 69-77 Dangerous Goods Act 1985 Occupational Health and Safety Act 2004
3.5
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 1.26, 1.48-51, 1.53-54, 2.24-5, 3.25, 3.32-34 Service Delivery Outcomes (2.0), Sub-measure 1 Escapes*; SDO Sub-measure 8 Random General
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4.
4.1
RECEPTION
Outcomes
The prison reception process: (a) accurately identifies prisoners; (b) promptly identifies and assists prisoners assessed as being at risk of suicide or self-harm; and (c) enables effective arrangements for dealing with any urgent welfare, medical or psychiatric needs.
4.2
Specified Outputs
Initial reception into prison The Prison Manager will ensure that, on initial reception into prison custody, all prisoners: (a) are clearly identified against a warrant; (b) if sentenced, have the reasons for their imprisonment, details of sentence, and rights and procedures of appeal explained to them; (c) if remanded, have the reasons for their imprisonment and procedures for bail explained to them; (d) are advised of the procedure for contacting Victoria Legal Aid; (e) have their personal property documented and stored (if necessary); (f) undertake a comprehensive health, medical and psychiatric screening assessment by a medical practitioner as soon as possible after initial reception, and not later than 24 hours after reception; (g) are given the option of voluntary testing for infectious diseases; (h) are given the opportunity to contact family or friends to advise them of their location and visiting procedures; (i) are given appropriate opportunities to make arrangements for the welfare of children, next of kin and other dependents; (j) are provided with sufficient information to orient them to the prison environment in a manner which is clearly understood by each prisoner (refer Standard 5: Orientation); (k) who are assessed as being vulnerable and in need of protection within the prison are placed into an appropriate safe and secure environment and, where
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appropriate, provided with assistance to prepare them for placement in a mainstream prison environment or the community; (l) who are identified as cognitively impaired1 are provided with a comprehensive intellectual development screening assessment; (m) who are Aboriginal or Torres Strait Islander are provided access, within 24 hours of initial reception into the prison, to an Aboriginal or Torres Strait Islander contact person who is required to have a Diploma of Community Services or similar qualification or related experience and skills; (n) who are foreign nationals are informed of their right to have the local consular representative informed of their detention and have access to consular services, under the Vienna Convention on Consular Relations; (o) are appropriately placed in suitable accommodation, taking into account the prisoners legal status and any special requirements of the prisoner for security, protection, medical or welfare reasons; and (p) are assessed and given help to cope with stress through systems of early reporting, referral and management in order to minimise self-harm and suicide opportunities. The Prison Manager will also: (a) ensure that sentenced prisoners who meet the Commissioners eligibility criteria have an offender management plan developed within two weeks of reception that articulates management and intervention strategies to be undertaken to reduce prisoners risk of re-offending; (b) comply with guidelines and assessment tools which assist staff to develop individualised intervention plans aimed at reducing sentenced prisoners risk of re-offending and assist with transition to the community upon release; (c) comply with Corrections Victoria endorsed guidelines and assessment tools which assist staff in identifying prisoners who are at risk of suicide or self harm (refer to Standard 8 Management of Prisoners At Risk of Suicide or Self-harm); and (d) ensure that all prisoners who are identified as being at risk of suicide or self harm, in accordance with the above mentioned guidelines and assessment tools, are referred to a mental health professional for assessment within two hours of being so identified. Reception after transfer from another prison The Prison Manager will ensure that, on reception into the prison after transfer from another location, all prisoners: (a) are clearly identified;
Cognitively impaired prisoners are those with an intellectual disability or acquired brain injury.
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(b) are screened for any health, medical or psychiatric concerns by a nurse or medical practitioner as soon as possible after reception, and not later than 24 hours after reception, and referred to an appropriate health professional where appropriate; (c) have their personal property documented and stored (if necessary); (d) are given the opportunity to contact family or friends to advise them of their location and the visiting procedures; (e) are provided with sufficient information to orient them to the prison environment in a manner which is clearly understood by each prisoner (refer Standard 5: Orientation); (f) are appropriately placed in suitable accommodation, taking into account the prisoners legal status, classification and any special requirements of the prisoner for security, protection, medical or welfare reasons; and (g) have their offender management plan reviewed and a local management plan developed that is consistent with the goals articulated in the offender management plan. The Prison Manager will also: (a) comply with Corrections Victoria endorsed guidelines and assessment tools which assist staff in identifying prisoners who are at risk of suicide or self harm (refer to Standard 8 Management of At Risk Prisoners); and (b) ensure that all prisoners who are identified as being at risk of suicide or self harm are referred to a mental health professional for assessment within two hours of being so identified.
4.3
Legislation
The Prison Manager will comply with: Corrections Act 1986, s. 28-29A Intellectually Disabled Persons Services Act 1986
4.4
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 1.1, 1.2, 1.3, 1.4, 1.5, 1.6, 1.46, 3.35 Vienna Convention on Consular Relations (1963) Service Delivery Outcomes (2.0), Sub-measure 9 Medically Screened within 24 Hours
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5.
5.1
ORIENTATION
Outcomes
All prisoners are provided with sufficient information to effectively orient them to the prison system and prison environment.
5.2
Specified Outputs
The Prison Manager will provide prisoners with sufficient information upon reception, and not later than 48 hours after reception into the prison, in a manner which is clearly understood by each prisoner, including without limitation: (a) their rights and responsibilities; (b) the classification system; (c) rules, routines and procedures; (d) individual management processes; (e) management expectations of behaviour; (f) incentive and sanction regime; (g) disciplinary processes; (h) access to visits, telephone calls, mail and property; (i) grievance processes; (j) their options in relation to participation in work, vocational training, education, recreation, and access to programs and services while they are imprisoned; (k) agencies providing prison health services; (l) translation and interpreter services; (m) legal services; (n) religious and pastoral care services; (o) Aboriginal welfare/liaison officers, for Aboriginal or Torres Strait Islander prisoners; (p) agencies providing specialist support to assist in the transition to prison or on release from prison; and (q) Official Prison Visitors.
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5.3
Legislation
5.4
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 1.4, 1.5, 1.6, 1.46
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6.
6.1
CLASSIFICATION AND PLACEMENT

Outcomes
All prisoners are placed appropriately within the prison according to their legal status, security rating, management requirements and individual needs.
6.2
Specified Outputs
Classification of prisoners The Prison Manager will manage the prisoner after reception into the prison according to the prisoner's classification. The Prison Manager will place prisoners according to the placement policy as follows: (a) prisoners will generally be placed within the prison at the lowest security level for which they qualify; (b) remand prisoners will be separated from sentenced prisoners wherever possible; (c) prisoners will be placed so as to enable individualised local management plans targeting offending behaviour and other needs to be implemented, where prison security, classification and management considerations permit.
6.3
Policy Requirements
The Commissioner may classify a prisoner for placement within the specialised units in the prison. Liaison The Prison Manager and the Commissioner will establish a liaison and reporting mechanism that allows for an effective exchange of information on classification and placement issues. Individual Management Planning The Commissioner is responsible for the prisoners sentence plan, including calculation of and amendments to a prisoners release date. The sentence plan is developed by the Sentence Management Unit of Corrections Victoria at the time of initial classification and is designed to: (a) ensure that the prisoner is managed in a consistent and coordinated manner throughout the sentence; (b) identify and clearly document the prisoner's criminogenic and other needs, and broad strategies and interventions required to meet those needs, including those interventions designed to reduce the risk of re-offending;
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(c) provide a basis for the Prison Manager to undertake further assessment and develop more comprehensive local management plans for each prisoner; (d) ensure that prisoners have access to a range of services, programs and activities appropriate to their identified needs; (e) ensure that the level of services and program need is matched to level of risk (including risk of re-offending, escape, self-harm); (f) encourage the prisoner to take responsibility for the constructive use of time in custody; and (g) facilitate ongoing regular reviews and update of the plan and achievement towards its objectives. The sentence plan information is recorded on the electronic information system for prisoner information and on the Individual Management Plan file. The Prison Manager will be responsible for developing and monitoring progress against the prisoners local management plan. The Prison Manager will take into consideration the sentence plan and regularly review and update the local management plan in accordance with the requirements of the Commissioner. Review and Assessment Committee The Prison Manager will establish a Review and Assessment Committee to monitor the progress of each prisoner and involve prisoners in decisions affecting their progress while in the prison. The Review and Assessment Committee will comprise the following members wherever possible: (a) a senior member of the management team or nominee (chairperson); (b) the prisoners case officer or, where not possible, an officer with understanding of the prisoners progress against offender and local management plans; (c) representatives from prisoner programs and services, such as offending behaviour programs, education, welfare and industry; (d) an Aboriginal welfare/liaison officer when the prisoner is Aboriginal or Torres Strait Islander; (e) an independently qualified interpreter, if necessary; and (f) any other officer nominated by the Commissioner. The Review and Assessment Committee will meet regularly to interview prisoners and provide information to the Sentence Management Panel as part of their prisoner
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reviews or as requested from time to time by the Sentence Management Panel. The Committees activities may include: (a) interviewing prisoners who have been transferred from other prisons as soon as practicable after reception to review the sentence plan provisions; (b) reviewing and supporting the implementation of the identified program intervention requirements at that location, in accordance with the sequencing identified in the sentence and local management plans; (c) identifying additional needs and determining the appropriate interventions to meet those needs; and (d) considering applications made by prisoners to the Committee. Information provided by the Review and Assessment Committee to the Sentence Management Panel may include: (a) recommendations for the reclassification of prisoners to other prisons; (b) recommendations for the amendment of a prisoner's security rating; (c) ongoing assessment of a prisoner's needs; (d) prisoner involvement in programs, industry and education; (e) incidents which may have occurred involving the prisoner; (f) type and availability of programs; (g) determination of prisoner applications for a Corrections Administration Permit and the Rehabilitation and Transition Permit Program; (h) the reason for prisoners being separated for management, protection or disciplinary reasons or pending investigation. The Prison Manager will ensure that the decisions of the Committee are recorded in an appropriate manner and results or recommendations of each meeting are forwarded to the Sentence Management Unit within three working days of the meeting.
6.4
Legislation
The Prison Manager will comply with: Corrections Act 1986, s.47(1)(l) Corrections Regulations 2009, reg. 22-26
6.5
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 1.37-38, 2.2, 2.4-5
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7.
7.1
STRUCTURED PRISONER DAY

Outcomes
A structured prisoner day is in place which reflects the principles and standards described in Standard 1: Prisoner Management.
7.2
Specified Outputs
The Prison Manager will ensure that prisoners have a schedule which provides: (a) the maximum number of out of cell hours consistent with the routine of the prison/unit in which they are housed. The minimum number of out of cell hours must be at least one hour per day and should be 12 hours per day except where special regimes are specifically authorised by the Commissioner, or where short-term circumstances render the provision of 12 hours out of cell time impracticable (b) for prisoners to be constructively engaged for a total of 30 hours a week in industries, prison services, community work and/or programs except where such participation is limited or excluded by the regime under which they are held. Further, the Prison Manager will provide a structured prisoner day which: (a) maximises program involvement by prisoners; (b) maximises activities involvement by prisoners; and (c) recognises the needs of specific prisoner groups including: (i) Aboriginal and Torres Strait Islander prisoners; (ii) prisoners from culturally and linguistically diverse backgrounds; (iii) prisoners with a disability; (iv) vulnerable prisoners; (v) protection prisoners; (vi) remand prisoners; (vii) prisoners in a Management/Security Unit; and (viii) prisoners undergoing any treatment program targeted at reducing offending behaviour and/or drug-using behaviour.
7.3
Prisoners will be provided with 12 hours out of cell time each day unless otherwise approved by the Commissioner or where one of the following specified lockdown exemptions apply: (a) notifiable incidents; (b) the controlled movement of prisoners according to daily routines; (c) the restriction of prisoners to units, lodges or cottages for the conduct of a muster; and (d) as approved by the Commissioner.
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7.4
Legislation
The Prison Manager will comply with: Corrections Act 1986, s 47(1)(a)
7.5
Relevant Guidelines
The Prison Manager will have regard to: Service Delivery Outcomes (2.0), Sub-measure 3 Out of Cell Hours
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8. MANAGEMENT OF PRISONERS AT RISK OF SUICIDE OR SELF-HARM

8.1 Outcomes
Systems are in place that identify and respond to prisoners at risk of suicide or selfharm and, as far as possible, prevent incidents of self-harm and prisoner deaths due to unnatural causes.
8.2
Specified Outputs
The Prison Manager will develop appropriate management and monitoring strategies for prisoners who are assessed as being at risk of suicide or self harm. This includes but is not limited to: (a) complying with Corrections Victoria guidelines and assessment tools which assist staff in identifying prisoners who are at risk of suicide or self harm; (b) ensuring that all prisoners who are identified as being at risk of suicide or self harm are referred to a mental health professional for assessment within two hours of being so identified; (c) providing systems of early reporting, assessment and management, as well as appropriately trained staff to assist prisoners in coping with stress; and (d) providing prisoners with access to personal development programs, including assistance in resolving personal difficulties and crises. The Prison Manager will ensure that: (a) the following groups of prisoners are automatically considered to be at risk, and have a risk management plan developed:
(i) (ii)
prisoners with an acute psychiatric illness; those discharged from the Acute Assessment Unit at the Melbourne Assessment Prison;
(iii) those returning from a Forensic Psychiatric Facility; and (iv)
immediately following an incident of attempted suicide or self harm;
(b) the ongoing management of prisoners at risk is carried out by a multi-disciplinary team which develops the risk management plan and regularly reviews the status and management plan of at risk prisoners; (c) a risk management plan is clearly documented and addresses the following areas: level of risk; placement; level of observation; type and level of support to be provided; treatment plan; daily activities; significant issues (eg: court dates, visits); and
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(d) for multiple self-harming prisoners, the assessment and development of the risk management plan is undertaken with the involvement of a registered psychologist or psychiatrist.
8.3
Policy Requirements
The Prison Manager will actively participate in policy development with the Commissioner regarding procedures for the management of at risk prisoners.
8.4
All At Risk assessments by a mental health professional, within two hours of being identified. Number of suicides (prison operator/contractor contributed as determined by the Coroner). Proportion of self-harm incidents as per SDO Sub-measure 5 formula*
8.5
Legislation
8.6
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 1.34, 2.18-20 Final Report of the Royal Commission into Aboriginal Deaths in Custody, 1991 (findings and recommendations) Service Delivery Outcomes (2.0), Sub-measure 4 Unnatural Prisoner Deaths in Custody; Sub-measure 5 Self Harm; Multiple Self Harm*; Sub-measure 10 At Risk Assessments within 24 Hours
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9.
9.1
EXTERNAL ESCORTS
Outcomes
Transportation of prisoners occurs in a secure and efficient manner, under conditions appropriate to the level of security for those prisoners.
9.2
Specified Outputs
Transportation by Prison Manager The Prison Manager will provide a transportation and escort service for purposes other than those provided by the Commissioner described in section 9.3 below, including: (a) unexpected transportation of prisoners to courts, tribunals or other hearings outside routine transportation requirements to enable prisoners to make their appearances at the required time; (b) escorts for medical or dental treatment or assessment; (c) escorts as a condition of a Corrections Administration Permit or the Rehabilitation and Transition Permit Program; and (d) any other situations not covered in section 9.3 below. The Prison Manager will ensure that such transportation is in accordance with the Commissioners guidelines concerning the levels of restraint, accoutrements and staffing for each level of prisoner security escort. Where children accompany a prisoner, an Australian Standard child restraint is required. When transporting prisoners with acute medical and/or psychiatric conditions, the Prison Manager must seek the advice of the Accredited Health Provider and satisfy any specific requirements.
9.3
Policy Requirements
Transportation by Commissioner The Commissioner will arrange for a regular transportation service for prisoners between prisons and to and from courts to enable those prisoners to reach the courts in sufficient time to make their appearances in court at the required time. The Commissioner will maintain a list of prisoners identified as requiring high security management and organise the Security and Emergency Services Group to undertake all external movements for those prisoners.
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9.4
Legislation
The Prison Manager will comply with: Corrections Act 1986, s. 22A, 55A-J, 56, 56AA, 57 Corrections Regulations 2009, regs 13-16, 20
9.5
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 1.81-83
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10. USE OF FORCE, INSTRUMENTS OF RESTRAINT AND CHEMICAL AGENTS

10.1 Outcome
Force, when used, is applied in accordance with section 23 of the Corrections Act and is the minimum necessary for the minimum time to resolve the situation. Any instruments of restraint are used in a timely, appropriate and legal manner for the minimum time necessary. A risk management approach is adopted in relation to the supervision and control of prisoners, with the safety of staff, prisoners and the community being paramount.
10.2
Specified Outputs
Use of Force The Prison Manager will: (a) use reasonable force only as a last resort to control prisoners where no other means of control are available; (b) use only the minimum type and degree of force necessary to resolve the situation; (c) ensure control and restraint techniques are approved by the Commissioner and in accordance with the Commissioners requirements; and (d) ensure that staff required to exercise the use of force have undergone relevant and appropriate training. Use of Instruments of Restraint An instrument of restraint: (a) may be used only as a last resort where the restraint of a prisoner is strictly necessary to maintain the security of the prisoner or prevent injury to any person; (b) must be of the least restrictive type appropriate to the circumstances and conducive to the security risk status of the prisoner; (c) may be applied only for the minimum time necessary to control the prisoner; (d) may be used only by staff who have undergone relevant and appropriate training; (e) will be removed during medical tests and procedures provided this meets security and management requirements; and (f) must not be applied beyond a cumulative period of 36 hours in any 96 hour period without the specific approval of the Commissioner;
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Staff required to use instruments of restraint must have undergone relevant and appropriate training. The Commissioner has the overriding power to order the removal of instruments of restraint. Use of Chemical Agents A chemical agent may be used only: (a) as a last resort where it is strictly necessary to maintain the security of the prisoner or prison, or to prevent injury to any person; (b) by staff who have undergone relevant and appropriate training; and (c) in accordance with the requirements of the Commissioner. Firearms The Prison Manager will: (a) ensure all firearms issued to staff are approved in accordance with the requirements of the Corrections Act 1986, Corrections Regulations 2009 and Firearms Act 1996; (b) require staff responsible for the carriage and discharge of firearms to receive appropriate training according to the Corrections Regulations 2009 and the standards required by the Commissioner. (c) not allow staff to carry firearms in the normal operation of the prison; and (d) ensure that all firearms are stored, carried, handled and used in a safe and lawful manner.
10.3
Policy Requirements
The use of force, instruments of restraint and chemical agents will be consistent with the Commissioners Use of Force Philosophy and other guidelines and requirements issued by the Commissioner. The Prison Manager will notify the Commissioner of all incidents of the use of force, instruments of restraint and chemical agents in accordance with the Commissioners requirements for incident reporting. Approval of the Commissioner All instruments of restraint and chemical agents must have the prior written approval of the Commissioner prior to the Prison Manager making those instruments or agents available for use for the purposes described in this section.
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The Commissioner may order an examination by a medical officer of a prisoner to whom an instrument of restraint has been applied. The Commissioner may order the removal of an instrument of restraint from a prisoner.
10.4
Legislation
The Prison Manager will comply with: Corrections Act 1986, s.23, 55C-E Corrections Regulations 2009, regs 8-16 Control of Weapons Act 1990 Dangerous Goods Act 1985 Dangerous Goods (Storage and Handling) Regulations 2000 Firearms Act 1996 Crimes Act 1958
10.5
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 1.55-64 Commissioners Use of Force Philosophy
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11.
11.1
DISCIPLINARY PROCESS
Outcome
An effective, just, fair, consistent and expeditious procedure is in place for dealing with prison offences.
11.2
Powers
Policy Requirements
The provisions of the Corrections Act 1986, Part 7, Prison Discipline, apply to the Prison Manager. Prior Approval of Sanctions The sanctions to be used by the Prison Manager as part of the disciplinary process must be limited to those permitted under the Corrections Act. Prior approval of the Commissioner must be obtained for the prisoner privileges that may be withdrawn as part of the disciplinary process. Collective sanctions will not be applied. Prisoners will not be employed in a disciplinary capacity. Withdrawal of Privileges In accordance with sections 53 and 54A of the Corrections Act, sanctions may not be imposed by a Prison Manager before a prisoner is found guilty of a prison offence. A prisoner's privilege may only be withdrawn before a prisoner is found guilty of a prison offence if it is withdrawn by the Secretary to the Department of Justice. Visit rights for a child under 16 years of age are not to be withdrawn for disciplinary purposes, unless the child is considered to be at risk or a restriction has been imposed in accordance with a sanction under the Victorian Prison Drug Strategy 2002. Reporting The Prison Manager must record all matters of a disciplinary nature and forward these reports to the Commissioner within five business days after the occurrence of each incident, as well as a summary of all incident reports to the Commissioner and the Contract Administrator at the end of each month. Prisoner Information The Prison Manager must inform prisoners of the procedures for making complaints to the Ombudsman concerning a disciplinary action. This information must be provided in a form suitable to the prisoners language and cognitive abilities. Timing of Governors Hearings The Governors Disciplinary Hearing shall be heard within 14 days of the charge being laid or from the date of transfer if the prisoner is transferred within the period.
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Prisoners subject to a hearing must be informed no less than 72 hours prior to the hearing, in a form appropriate to their language and cognitive ability, of their right to have an interpreter, or in the case of prisoners with a cognitive impairment, an advocate, present at the hearing. A qualified and independent interpreter must be provided if requested by the prisoner. The Prison Manager will facilitate access to an advocate (e.g., from the Office of the Public Advocate) for prisoners with a cognitive impairment, where possible.
11.3
All prisoner disciplinary hearings conducted within 14 days of charges being issued (or 14 days of receipt of charge documents if prisoner is transferred).
11.4
Legislation
The Prison Manager will comply with: Corrections Act 1986, Part 7 Corrections Regulations 2009, Part 4
11.5
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 165-70, 173-75 Service Delivery Outcomes (2.0), Sub-measure 19 Governors Hearing Disciplinary Timeliness
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12.
12.1
SEPARATION OF PRISONERS
Outcomes
Prisoners placed in separation and/or placed in a Management/Security Unit are managed under the least restrictive conditions consistent with the reasons for separation and to the extent necessary to minimise the risk associated with that reason. Except for the specific requirements of this Standard, all other Standards contained in this document apply to prisoners who have been separated.
12.2
Specified Outputs
The Prison Manager will provide for the separation of prisoners from other prisoners for management, protection or security reasons or pending investigation of an alleged offence or pending transfer to another prison for such a reason. This may include placement in a Management/Security Unit where such a facility exists within the prison.
12.3
Policy Requirements
The Prison Manager must have the prior written approval of the Commissioner to separate prisoners for management, protection or security reasons. However, if in the Prison Manager's reasonable assessment the immediate separation of a prisoner is required, such as in an emergency situation, the Prison Manager may separate the prisoner before seeking such approval but must seek the endorsement of the Commissioner as soon as practical and in any case within twelve hours of separation of the prisoner. Where a prisoner is separated as a result of a Governor's Hearing under section 53 of the Corrections Act, the Prison Manager must notify the Commissioner of such separation within twelve hours of that separation. The Commissioner may authorise the placement of any prisoner in the Management/Security Unit pending investigation into an alleged prison or criminal offence. Prisoners placed in separation and/or Management/Security units will be monitored by the Sentence Management Unit of Corrections Victoria, who will seek the Commissioners approval for long term separation (30 days or more). For prisoners housed in the unit for management or security and pending investigation reasons, the minimum regime is two hours out of cell time plus such hours of meaningful work or program activity per day as is consistent with the routine of the prison/unit in which they are housed unless otherwise approved by the Commissioner. Incentive Based Regimes for High Security and Management Prisoners provide for prisoners to earn greater privileges by achieving and maintaining goals set out in their Local Plans and maintaining appropriate behaviour.
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For prisoners serving loss of privileges, the minimum out of cell time is two hours per day. Prisoners on separated regimes are to have access to work and programs that are appropriate to their period of placement, safety and sentence needs. Prisoners must be informed of the reason for separation in a form appropriate to the prisoners language and cognitive abilities.
12.4
Legislation
The Prison Manager will comply with: Corrections Act 1986, Part 7 Corrections Regulations 2009, reg 27
12.5
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 1.75-80, 2.19
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13.
13.1
INCIDENT REPORTING
Outcomes
All reportable and notifiable incidents are recorded and reported to the Commissioner.
13.2
Specified Outputs
The Prison Manager will comply with the requirements of the Commissioner in relation to reportable and notifiable incidents, including: (a) reporting all matters of a disciplinary nature; and
(b) reporting all notifiable incidents as soon as practicable by telephone to the
Commissioner and subsequently submitting such written reports as may be required.
13.3
Policy Requirements
Notifiable Incidents Notifiable Incidents are serious incidents required to be reported verbally to the Commissioner within the specified time frames indicated below. The following Notifiable Incidents are required to be reported within 30 minutes: Death of a prisoner or staff member while on duty Escape from a prison or escorted permit Breach of a Corrections Administration Permit or the Rehabilitation and Transition Permit Program Attempted escape Breach or attempted breach of the prison from the outside Hostage situation Major fire Major riot Discharge of a firearm within the prison or in the vicinity of the prison or during the escort of a prisoner Serious drug or contraband-related incident Serious assault where victim is hospitalised Use of force where a prisoner is injured Attempted suicide of a prisoner Serious accidental or self-inflicted injury where the person is hospitalised A demonstration outside the prison Prisoner strike and dispute Serious incident of sabotage Any serious matter which the Prison Manager considers should be reported immediately.
The following Notifiable Incidents are required to be reported verbally to the Commissioner within 12 hours:
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Use of force where no injury is sustained Allegation or proven charge/s of assault by staff on prisoners Use of chemical agents (subject to approval for use being given prior to deployment) Refusal of food by a prisoner for longer than 48 hours Use of instruments of restraint, where such use is outside the Commissioners external escort guidelines Serious breach of criminal law, including introduction of contraband.
The details of all notifiable incidents are to be entered onto the Commissioners electronic information system within 24 hours. Reportable Incidents Reportable Incidents are those which are less significant than Notifiable Incidents but which require a formal report to be made. They include incidents where: Prisoners disobey a direct order Prisoners are verbally abusive/aggressive to staff A visitor is banned for any period of time Any matter which may affect the security or good order of the prison.
The details of all reportable incidents are to be entered onto the Commissioners electronic information system within 24 hours. Reporting of Fires to the State Coroner All fires that occur within a Victorian prison must be reported to the State Coroner and the Commissioner within 2 hours.
13.4
Legislation
The Prison Manager will comply with: Corrections Act 1986, s.20. Emergency Management Act 1986
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14.
14.1
DEATHS IN PRISON
Outcomes
Prisoner deaths due to unnatural causes are prevented as far as is possible within the power of the Prison Manager. Effective accountability is in place for prisoner deaths that do occur.
14.2
Specified Outputs
The Prison Manager will do all things necessary within the Prison Manager's power and control to ensure that there are no deaths of prisoners within the prison from unnatural causes. Following the death of a prisoner from either natural or apparently unnatural causes the Prison Manager will: (a) notify the Commissioner, State Coroner and Victoria Police as soon as practicable following the death of a prisoner which occurs while the prisoner is in the care and control of the Prison Manager; (b) notify the Victorian Aboriginal Legal Service as soon as practicable following the death of an Aboriginal or Torres Strait Islander prisoner which occurs while the prisoner is in the care and control of the Prison Manager; (c) co-operate with the investigations carried out by the Victoria Police, including those on behalf of the Coroner (the purpose of the Police investigation is to investigate any criminal issues and assist the Coroner in determining the cause of death); (d) implement procedures that comply with the Death Review process as established by the Commissioner; (e) ensure that the review panel established by the Commissioner has access to all relevant records, documentation, staff members and other information relevant to the review process; (f) conduct an operational debriefing in a timely manner following the incident; and (g) offer support and counselling to staff and prisoners affected by the incident.
14.3
Number of unnatural prisoner deaths (prison operator/contractor contributed, as determined by the Coroner).
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14.4
Legislation
The Prison Manager will comply with: Corrections Act 1986 Corrections Regulations 2009, reg. 39 Coroners Act 1985
14.5
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 1.31-33, 2.43-45 Final Report of the Royal Commission into Aboriginal Deaths in Custody, 1991 (findings and recommendations) Service Delivery Outcomes (2.0), Sub-measure 4 Unnatural Prisoner Deaths in Custody
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15.
15.1
VOLUNTARY STARVATION
Outcomes
Voluntary starvation by a prisoner is managed in a humane and accountable manner.
15.2
Specified Outputs
Where a prisoner embarks on a course of voluntary starvation, the Prison Manager will: (a) take all appropriate measures to resolve any grievances, in order to encourage the prisoner to resume a normal diet; (b) respect a prisoner's choice not to eat; and (c) make available appropriate medical treatment and foodstuffs to maintain the health of the prisoner.
15.3
Policy Requirements
The Prison Manager will notify the Commissioner whenever a prisoner refuses food for longer than a 48 hour period.
15.4
Legislation
The Prison Manager will comply with: Corrections Act 1986, s. 21(1), 47(1)(b)&(c)
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16.
16.1
OFFICIAL VISITORS
Outcomes
Official Visitors appointed in accordance with the Corrections Act have access to all parts of the prison subject to the interests of security and management.
16.2
Specified Outputs
The Prison Manager will: (a) allow the Official Visitors appointed in accordance with the Corrections Act to have access to all parts of the prison subject to security and management systems; (b) assist Official Visitors in the performance of their duties; (c) provide, where possible, prior notice to prisoners and staff of impending visits and discreet interview facilities; and (d) provide detailed reasons to the Commissioner in the event that the Prison Manager refuses permission for the Official Visitor to access the prison.
16.3
Legislation
The Prison Manager will comply with: Corrections Act 1986, s 35-36 Corrections Regulations, 2009, reg 63
16.4
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 3.21, 5.13, 5.18
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17. EMERGENCY MANAGEMENT, CONTINGENCY PLANNING AND FIRE SAFETY

17.1 Outcomes
Emergencies and disasters are responded to in an effective manner.
17.2
Specified Outputs
The Prison Manager will: (a) develop and implement an emergency management plan (endorsed by the Commissioner) which contains effective procedures for emergency management, contingency planning and fire safety and ensures that potential risks are identified, prioritised and responses are pre-planned and practised; (b) implement procedures based on the State Emergency Response Plan, with the appropriate authorities including the Victoria Police, Country Fire Authority/Metropolitan Fire and Emergency Services Board and lodge those plans with the Commissioner; and (c) conduct joint practical exercises with those authorities including at least one practical exercise and two theoretical (tabletop) exercises annually.
17.3
Policy Requirements
The Prison Manager will comply with the risk management principles articulated in the Cell and Fire Safety Guidelines (Revision 6, February 2004), as they relate to fire safety for correctional services. The Prison Manager will ensure that: (a) regular risk evaluations and fire safety audits are undertaken utilising an appropriate risk management framework that addresses identification, analysis, assessment, maintenance, monitoring and review issues; (b) a staff member is appointed as the Fire Awareness Officer and is responsible for ensuring the following fire safety matters are adequately managed: fire protection, suppression and detection systems, fire procedures, fire awareness, training equipment, and liaison with fire authorities; (c) all staff receive ongoing competency based training in the use of fire equipment and procedures; (d) all fire and safety equipment and systems are maintained to the approved standard and are fit for purpose in accordance with current building regulations; (e) whatever actions necessary are implemented to safeguard fire and safety equipment and ensure all staff have access to such equipment;
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(f) in the case of a prison emergency, key personnel are clearly identifiable to emergency services; and (g) a record of the review, testing and staff training / briefing is maintained.
17.4
Legislation
The Prison Manager will comply with: Corrections Act 1986 Corrections Regulations 2009, reg 19 Emergency Management Act 1986 Dangerous Goods Act 1985 Dangerous Goods (Storage and Handling) Regulations 2000 Occupational Health and Safety Act 2004 Essential Services Act 1958 Public Safety Preservation Act 1958
17.5
Relevant Guidelines
The Prison Manager will have regard to: Cell and Fire Safety Guidelines (Revision 6, February 2004). Standard Guidelines for Corrections in Australia (2004), 1.29, 5.12 Code of Practice for the Storage and Handling of Dangerous Goods (No. 27, 8 December 2000)
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18.
18.1
FOOD
Outcomes
Prisoners are provided with food that is of sufficient quantity, quality, and nutritional value to maintain health and well being, in accordance with hygiene and food handling legislation.
18.2
Specified Outputs
The Prison Manager will provide:

(a) three meals per day at times acceptable by community standards and taking into
account religious requirements;

(b) menus that comply with recommended dietary intakes and dietary guidelines
developed from time to time by the National Health and Medical Research Council;
(c) food that is prepared in premises registered with the local municipal council and
operated according to a certified food safety plan (with the exception of selfcatering cottages); and
(d) meals which take into consideration: (i) (ii) (iii) (iv) (v) (vi) (vii) (viii) (ix)
prisoner preferences; need for a variety of food flavours; need for interesting and varied diet; appearance and palatability of food; seasonal availability of fresh produce; prisoners' religious requirements; prisoners' ethnic and cultural requirements; medical or special dietary requirements; and dietary choice, including vegetarian meals; and
(e) storage and preparation space and appropriate cooking utensils to cater for
recognised religions.
18.3
Legislation
The Prison Manager will comply with: Corrections Act 1986, s47(1)(b) and (c) Health Act 1958
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Food Act 1984
18.4
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 2.12-3 Australian and New Zealand Food Standards Code (Chapter 3 Food Safety Standards). Recommended Dietary Intakes for use in Australia, 1991 (National Health and Medical Research Council). Dietary Guidelines for Australian Adults, 2003 (National Health and Medical Research Council)
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19.
19.1
HYGIENE
Outcomes
The hygiene of prisoners and the cleanliness and tidiness of the prison are consistent with community standards. The risk of transmission of infectious disease within the prison is minimised as far as possible.
19.2
Specified Outputs
The Prison Manager will provide a hygiene approach which allows prisoner access to: a) hot water and daily hot water shower; b) toilet and wash basin; c) clean towels, soap and grooming equipment; and d) hairdressers. The Prison Manager will ensure that procedures and practices are in place to prevent the transmission of infectious disease as far as possible. This will include but is not limited to: (a) training of custodial staff and education of prisoners in relation to infectious disease and practices that prevent the transmission of such disease; (b) processes for the management of infectious waste; and (c) ready access for all staff in contact with prisoners to equipment necessary for infection control.
19.3
Legislation
The Prison Manager will comply with: Health Act 1958 Health (Infectious Diseases) Regulations 2001
19.4
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 2.1, 2.51-2, 5.10-11
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20.
20.1
BEDDING
Outcomes
Appropriate bedding is supplied to all prisoners.
20.2
Specified Outputs
The Prison Manager will:

(a) provide bedding that:
(i) (ii) (iii) (iv)
allows each prisoner to have a separate bed; is fire retardant and complies with the guidelines outlined in the Cell and Fire Safety Guidelines (Revision 6, February 2004); is suitable for the climate; and is clean and in good order when issued;
(b) provide a means to keep bed linen clean and in a state of good repair; and (c) provide access to clean bed linen not less than once a week.
20.3
Relevant Guidelines
The Prison Manager will have regard to: Cell and Fire Safety Guidelines (Revision 6, February 2004). Standard Guidelines for Corrections in Australia (2004) 2.10
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21.
21.1
CLOTHING
Outcomes
All prisoners are adequately clothed for the prevailing climatic conditions, for any industry or work the prisoner is required to undertake, and to maintain the health of the prisoner.
21.2
Specified Outputs
The Prison Manager will supply prisoners with:

(a) clean clothing and footwear suitable for the climate and for any work or activities
the prisoner is required to do, and in sufficient quantity to allow for regular changes;
(b) clothing and footwear which is well-fitting; (c) a means to keep clothing clean and in a state of good repair; and (d) storage facilities for prisoners personal clothing.
Unsentenced prisoners will be allowed to wear their own suitable clothing or, if necessary, be issued with clothing.
21.3
Legislation
The Prison Manager will comply with: Corrections Act 1986, s47 (1)(d) & (e) Corrections Regulations 2009, reg. 21
21.4
Relevant Guidelines
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PART C - CLINICAL AND HEALTH SERVICES 22.

22.1
OFFENDING BEHAVIOUR PROGRAMS

Outcomes
Sentenced prisoners have appropriate access to evidence-based programs that target criminogenic needs and support Corrections Victoria's Reducing Re-offending Framework.
22.2
Specified Outputs
The Prison Manager will: (a) provide a range of offending behaviour programs (such as cognitive skills, substance abuse, violent behaviour and sex offender treatment programs) at varying intensities to allow sentenced prisoners to address issues relating to their offending appropriate to their level of risk of re-offending and criminogenic needs; (b) ensure that treatment programs are delivered in accordance with Corrections Victoria's specifications for particular offending behaviour programs and that program2 and operational3 integrity is sustained; (c) ensure that offending behaviour programs are delivered by adequately-supervised staff with relevant qualifications and experience in the delivery of such programs; and (d) participate in and co-operate with Corrections Victoria's quality assurance process for offending behaviour programs.
22.3
Policy Requirements
The delivery of offending behaviour programs will be consistent with the aims, objectives and requirements set out in: Reducing Re-offending Framework: Setting the Scene (2004). Specifications for particular offending behaviour programs as endorsed by the Commissioner.
2 3
Program integrity refers to delivery of the programs as designed. Operational integrity refers to the organisational support required for the programs to be delivered as designed.
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22.4
Proportion of prisoners completing offence specific program treatment addressing prisoner needs - as a proportion of all prisoners commencing an offence specific program.
22.5
Relevant Guidelines
The Prison Manager will have regard to the following: Standard Guidelines for Corrections In Australia (2004), 3.7-8, 3.11-14 Reducing Re-offending framework: Setting the Scene (2004) Service Delivery Outcomes (2.0), Sub-measure 18 Offending Behaviour Program Treatment.
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23.
23.1
DRUG AND ALCOHOL TREATMENT SERVICES

Outcomes
Drug and alcohol treatment services are provided which assist in reducing the demand for illicit drug use in prisons, minimise the health and safety consequences arising from drug activities and are part of the suite of offending behaviour programs which aim to reduce the risk of re-offending.
23.2
Specified Outputs
Implementation and Program Delivery The Prison Manager will ensure that drug and alcohol treatment services: (a) are available in accordance with the security rating and profile of the prison and meet the risk and needs of the prisoners placed there; (b) are delivered by adequately supervised staff with relevant qualifications and experience in the delivery of drug and alcohol treatment programs; (c) match treatment to the assessed risk of re-offending and degree of substance dependency; (d) co-ordinate drug and alcohol treatment services with the other prison programs, through joint protocols and liaison, so that prisoners needs are addressed in a consistent and integrated manner; (e) provide links to community based programs that can offer ongoing support to the program participants after release; (f) actively promote and disseminate information about the prison drug and alcohol treatment services to custodial and other staff; and (g) employ quality assurance mechanisms and participate in evaluation. Treatment Outputs The specific nature and quantity of drug treatment and harm reduction programs will be determined by the Commissioner in accordance with the Victorian Prison Drug Strategy (2002) Prison Service Mix.
23.3
Policy Requirements
The delivery of drug and alcohol treatment programs will be consistent with the aims, objectives and requirements set out in: Victorian Prison Drug Strategy (2002); Specifications for Drug and Alcohol Treatment Services in Victorian Prisons (2004); Reducing Re-offending Framework: Setting the Scene (2004); and Victorian Prison Opioid Substitution Therapy Program (2003): Clinical and Operational Policy and Procedures.
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23.4
Percentage of prisoners who are provided with Level 1 substance abuse awareness as per SDO Sub-measure 17*. Number of prisoners completing Level IV or V program/treatment - to be included in calculation of proportion of completions of Offender Behaviour Programs as per SDO Sub-measure 18**
23.5
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 2.24 Service Delivery Outcomes (2.0), Sub-measure 17 Substance Abuse Awareness*, Sub-measure 18 Offending Behaviour Program Treatment**
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24.
HEALTH SERVICES
Refer Corrections Victoria Health Care Standards (July 2005).
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PART D - TRANSITION, DIVERSION, EDUCATION, WORK AND PERSONAL GROWTH 25.

25.1
EDUCATION AND TRAINING

Outcome
All prisoners are given opportunities to develop basic and work-related skills necessary for effective participation in the labour market to assist them to gain employment post release, and thereby reduce the likelihood of re-offending.
25.2
Specified Outputs
The Prison Manager provides accredited education and training programs which: (a) are based on assessed educational and vocational needs, current labour market demands, and provide relevant vocational and "employability" skill development; (b) prioritise individual access according to educational need and provide overall service provision levels in accordance with student contact hours funded by the Office of Training and Tertiary Education; (c) are gender responsive and include traditional and non-traditional skill areas; (d) are culturally sensitive and cater to the needs of a range of individuals and groups including Indigenous prisoners, culturally and linguistically diverse prisoners and disabled prisoners; (e) ensure that all prisoner groups, including prisoners on protection or in management units, are able to access accredited education and training programs; (f) comply with the national education and training recognition framework, and: (i) are delivered by education and training providers registered with the Department of Education and Early Children Development; (ii) are consistent with identified individual employment, education and training needs and current labour market requirements and the priorities determined by the Corrections Victoria Employment, Education and Training Advisory Committee; (iii) ensure direct links with education in other prison locations and the community, enabling prisoners to continue training as they move through the prison system and back into the community; (iv) include Recognition of Prior Learning (RPL) and competency based training; (v) are delivered by persons with appropriate qualifications and experience; (vi) are based on adult learning and flexible delivery principles; and
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(vii) where possible are integrated with, or complement, other prison activities such as programs, prison industries, and transition assistance; (g) provide access to accredited adult basic education, including workplace literacy programs for prisoners who require them and, consistent with best practice, ensure such programs are undertaken in a context of interest to prisoners; (h) allow prisoners to pursue part-time studies that are accredited with outside education contractors and appropriate to their rehabilitation needs; and (i) ensure that any prisoner participating in full-time study demonstrates the application and capacity to undertake such a course, and that the study will result in a benefit for the prisoner and is consistent with their rehabilitation needs. Prisoners undertaking full-time study will be exempt from work.
25.3
Policy Requirements
The Prison Manager will have regard to the implementation of the Bearing Point Review of Education and Training Provision in Victorian Prisons - the Way Forward (2003), which will develop new arrangements for corrections education.
25.4
Module and unit completions of accredited Adult Basic Education and Vocational Education and Training courses and qualifications as per SDO Submeasure 15 and 16 formulae*.
25.5
Legislation
The Prison Manager will comply with: Corrections Act 1986, s47(1)(o)
25.6
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 3.9-10 Service Delivery Outcomes (2.0), Sub-measure 15 Adult Basic Education Module Completions*; Sub-measure 16 Vocational Training Module Completions*
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26.
26.1
PRISON INDUSTRIES
Outcome
All prisoners are given opportunities to develop work skills for effective participation in the labour market, to assist them to gain employment after release, and thereby reduce the likelihood of re-offending.
26.2
Specified Outputs
The Prison Manager will provide industries which: (a) allow all sentenced prisoners to work and also offer remand prisoners the opportunity to work; (b) give prisoners who are separated for management, discipline or health reasons the opportunity to work; (c) provide employment opportunities for disabled prisoners; (d) permit prisoners to work in prison services such as kitchen, laundry, cleaning, maintenance and gardening; (e) ensure that the nature of work assists prisoners to gain skills which will enhance their chances of employment on release and, where practicable: (i) (ii) ensure work is integrated with accredited training; allow and facilitate prisoner participation in accredited training associated with their work in accordance with their identified employment, education and training needs and consistent with the advice of the Corrections Victoria Employment, Education and Training Advisory Committee; and ensure work reflects labour market trends and industry needs;
(iii)
(f) make prison industries available for at least 6 hours per day, 10 days per fortnight (excluding public holidays); (g) allow prisoners to be constructively engaged for a total of 30 hours a week in industries, prison services, and/or community work, a proportion of which may also be spent in approved offending behaviour and/or education programs except where such participation is limited or excluded by the regime under which they are held. (h) exempt prisoners who are 65 years of age and over, or who are sick or suffering from an acute mental illness, from work for the duration of such illness where supported by documentation from a medical practitioner; (i) pay remuneration to prisoners for work performed at a rate approved by the Commissioner; (j) provide access for prisoners to moneys earned for approved purchases; (k) ensure that all income from industries is kept separate from the income of the prison operator; (l) ensure that a separate set of accounts is maintained to record the income and expenses of the industries; and
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(m) ensure that any profit from the industries is reinvested in the industries or expended in such other manner as approved by the Secretary, Department of Justice.
26.3
Policy Requirements:
The Prison Manager will have regard to the implementation of the Bearing Point Review of Education and Training Provision in Victorian Prisons - the Way Forward (2003), which will develop new partnerships between Corrections industries, and education and training.
26.4
Performance Indicators:
Proportion of prisoners engaged in purposeful work and/or approved rehabilitative/education programs (minimum of 30hours per week).
26.5
Legislation:
The Prison Manager will comply with: Corrections Act 1986, s84G, s84H Corrections Regulations 2009, regs 40-41
26.6
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 1.13-14, 4.6-15 National Code of Practice on Prison Industries National Competition Policy Service Delivery Outcomes (2.0), Sub-measure 14 Prisoner Employment
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27. PERSONAL DEVELOPMENT AND LIFE SKILLS PROGRAMS

27.1 Outcome
Prisoners are provided with access to personal development programs, including assistance in resolving personal difficulties and crises.
27.2
Specified Outputs
The Prison Manager will provide: (a) a range of culturally and gender responsive programs to meet the biological, social, psychological and spiritual needs of prisoners; and (b) appropriately trained professional staff to assist prisoners in resolving difficulties and crises.
27.3
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 2.46
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28.
28.1
PERSONAL VISITS
Outcomes
Prisoners have access to a visit program that assists them to maintain contact with family and friends.
28.2
Specified Outputs
The Prison Manager will: (a) assist and encourage prisoners to maintain positive and supportive relationships with their families and the general community; (b) treat all visitors with courtesy and with due regard to the privacy and dignity of visitors and prisoners; and (c) ensure that family visit facilities are appropriate, well-maintained and provide relevant items and materials for prisoners and their families.
28.3
Policy Requirements
The minimum requirements for personal visits are: (a) one non-contact visit per week of at least 30 minutes duration, for those prisoners ineligible for contact visits; and (b) one contact visit per week of at least 60 minutes duration, for those prisoners eligible for contact visits. Residential visits may be provided at prisons where appropriate facilities exist, in accordance with the requirements and guidelines issued by the Commissioner.
28.4
Legislation
The Prison Manager will comply with: Corrections Act 1986, s.33, 37-39, 42-43, 47(1)(k) Corrections Regulations 2009, regs. 64-68
28.5
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 3.21-24, 3.26-31
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29.
29.1
PROFESSIONAL VISITS
Outcomes
Prisoners are able to have confidential meetings with professional visitors.
29.2
Specified Outputs
The Prison Manager will ensure that professional visits:

(a) allow for confidential discussion between the prisoner and visitor; and (b) are additional to personal visit entitlements.
29.3

Policy Requirements
Professional visitors include, but are not limited to: lawyers acting on behalf of a prisoner; members of the Adult Parole Board; staff from the Office of the Ombudsman; staff from the Office of the Public Advocate; Health Services Commissioner; consular officials; Victoria Police members; Official Prison Visitors; Chaplains; and Community Corrections Officers.
29.4
Legislation
The Prison Manager will comply with: Corrections Act 1986, s.33-34, 40-43 Corrections Regulations 2009, regs. 60-63, 65, 66-68 Crimes Act 1958
29.5
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 3.35, 5.13 Vienna Convention on Consular Relations (1963)
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30.
30.1
PREPARATION FOR RELEASE

Outcome
Prisoners are prepared for release prior to their discharge with the aim of promoting re-integration and reducing re-offending.
30.2
Specified Outputs
The Prison Manager will: (a) systematically prepare sentenced prisoners for release prior to their discharge, including: (i) developing and documenting pre-release and exit plans in the prisoners file, taking into account the prisoners assessed risk and needs associated with transition from custody to the community; (ii) delivery of the Commissioner endorsed pre-release program, including core modules on practical areas such as: getting out - what to expect, identification, Centrelink, accommodation, health, targeted modules such as drugs and alcohol, Community Correctional Services, employment, renegotiating relationships, issues for long term prisoners, and legal issues; (iii) where prisoners are being released to Community Correctional Services, they are to be provided with information regarding their Order and reporting CCS location. The receiving CCS location is to receive a copy of the Pre-Release Summary prior to the release of the prisoner; (b) ensure that pre-release programs are relevant and appropriate to prisoner needs, are gender responsive and program staff work collaboratively with community agencies for prisoners who are eligible for such services; (c) ensure that pre-release planning considers immediate financial support upon release taking into account discharge of monies owed to prisoners, Centrelink entitlements, and an appropriate balance of cash and cheques; and (d) make special arrangements for releases outside standard business hours.
30.3
Policy Requirements
Preparation for Release Programs will be consistent with the aims, objectives and requirements set out in: Commissioner endorsed pre-release program description and specifications; Program Protocol Between Centrelink and the Correctional Services Commissioner for the Provision of Services for Prisoners.
The Prison Manager will actively participate in the implementation of a Transition Framework and Offender Management Framework.
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30.4
The number of discharged prisoners completing the relevant core modules of the Commissioner endorsed pre-release program (as determined by an assessment of requirements). The number of prisoners who are provided with appropriate pre-release referrals (as determined by an assessment of requirements).
30.5
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections In Australia (2004), 3.15-19 Service Delivery Outcomes (2.0), Sub-measure 20 Pre-release Program and Assistance
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31.
31.1
DISCHARGE OF PRISONERS
Outcome
Each prisoner is released on the correct date as notified by the Commissioner.
31.2
Specified Outputs
Sentenced prisoners The Prison Manager will release each prisoner due for release on the correct date, being the date notified in writing to the Prison Manager by the Commissioner and prior to release: (a) obtain and receive written confirmation from the Commissioner that the prisoner is due for release on the specified date; (b) clearly identify the prisoner; (c) return prisoners personal property to them in an appropriate package; and (d) provide prisoners with 'Pre-Release' information approved by the Commissioner, as well as the prisoners identification document(s), to assist or facilitate the prisoners return to the community. Remand prisoners For remand prisoners who are not also undergoing a sentence of imprisonment the Prison Manager must: (a) release a prisoner when directed or permitted by a member of the Victorian judiciary or by the Commissioner; and (b) prior to release (i) (ii) (iii) clearly identify the prisoner; ensure there are no other warrants or orders of imprisonment or remand; return the prisoners personal property to them in an appropriate package, or if released from Court allow the prisoner to make arrangements to collect their property; make available to prisoners pre-release information approved by the Commissioner, as well as the prisoners identification document(s), to assist or facilitate the prisoners return to the community; and
(iv)
c) release each prisoner due for release on the correct date being the date on which the conditions of the prisoners bail are satisfied in full.
31.3
Policy Requirements
The Prison Manager will provide prisoners with appropriate travel assistance upon their discharge according to the requirements of the Commissioner.
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31.4
Legislation
The Prison Manager will comply with: Corrections Act 1986 Corrections Regulations 2009, regs 79-80, 84
31.5
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections In Australia (2004), 1.20, 3.18
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32.
32.1
COMMUNITY INVOLVEMENT
Outcome
Prisons are promoted as part of the community by the development of linkages with community agencies.
32.2
Specified Outputs
The Prison Manager will promote community involvement in the prison and encourage community agencies to provide a range of responsive and culturally appropriate programs and support services to prisoners.
32.3
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 3.20-21, 5.13, 5.16-18
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33.
33.1
TEMPORARY ABSENCE FROM PRISON

Outcomes
Provision is made for prisoners to be temporarily absent from the prison under a Corrections Administration Permit or the Rehabilitation and Transition Permit Program.
33.2
Policy Requirements

(a) ensure that applications for prisoners to take temporary absence are considered in
accordance with the Commissioners Guidelines, and that the Commissioner is notified of the details of all applications that are approved;
(b) manage prisoners for whom a Corrections Administration Permit or the
Rehabilitation and Transition Permit Program has been approved in accordance with the Commissioners Guidelines; and
(c) ensure that prisoners required to be escorted under a Corrections Administration
Permit or the Rehabilitation and Transition Permit Program are escorted by staff trained as custodial officers.
33.3
Legislation
The Prison Manager will comply with: Corrections Act 1986, 56A-58D, 80-84. Corrections Regulations 2009, regs. 48-49
33.4
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 2.46, 3.21 Corrections Administration Permits, Rehabilitation and Transition Permits, and Interstate Leaves of Absence Program Guidelines
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34.
34.1
FITNESS, SPORT AND RECREATION

Outcomes
Prisoners are encouraged to maintain their mental and physical health, to use leisure time constructively, and to develop positive social habits by having access to a range of active and passive recreational activities.
34.2
Specified Outputs
The Prison Manager ensures that:

(a) prisoners have access to open air for not less than one hour per day, weather
permitting;
(b) prisoners are provided with a range of active, passive, group, and individual
activities, with materials provided at reasonable cost;

(c) fitness and sporting activities are supervised by appropriately trained or qualified
staff; and
(d) prisoners have access to a well-stocked and diverse library.
34.3
Legislation
The Prison Manager will comply with: Corrections Act 1986, s.47 (1)(a)
34.4
Relevant Guidelines
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35.
35.1
RELIGION
Outcomes
Prisoners have the opportunity to practice the religion of their choice.
35.2
Specified Outputs
The Prison Manager will provide prisoners with the opportunity to practice the religion of their choice unless contrary to the good order and security of the prison. Prisoners will have access to religious services on a regular basis. Where the prisoner has requested, the relevant religious adviser is to be notified when the prisoner has died, is seriously ill or is experiencing a severe emotional crisis.
35.3
Policy Requirements
Subject to the safety and good order of the prison, the Prison Manager will:
(a) provide prisoners with access to religious activities, services, ceremonies and
chaplains from the range of religions;

(b) ensure festivals and special services are able to be observed by prisoners and staff; (c) provide prisoners with access to mainstream religious and spiritual books,
publications and materials, within the security framework of the prison;

(d) support the provision of pastoral care to prisoners; (e) provide quiet space for religious observance; (f) allow prisoners to have access, where practicable, to appropriate articles and
clothing for religious observance; and

(g) respect confidentiality between prisoners and religious and spiritual
representatives.
35.4
Legislation
The Prison Manager will comply with: Corrections Act 1986, s.47 (1)(i)
35.5
Relevant Guidelines
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PART E - SPECIFIC GROUPS WITHIN PRISON 36. ABORIGINAL AND TORRES STRAIT ISLANDER PRISONERS
36.1 Outcomes
Prisoners who are Aboriginal or Torres Strait Islander are managed in a manner that is sensitive to their cultural needs.
36.2
Specified Outputs
In addition to outputs relevant to non-minority prisoners, the Prison Manager will: (a) comply in general with the principles and directions outlined in the Victorian Aboriginal Justice Agreement, including the recommendations of the Royal Commission into Aboriginal Deaths in Custody; (b) provide Aboriginal and Torres Strait Islander prisoners with access to an Aboriginal Welfare Officer/Aboriginal Liaison Officer who is required to have a Diploma of Community Services or similar qualification or related experience and skills; (c) provide Aboriginal and Torres Strait Islander prisoners with access to an Aboriginal Welfare Officer/Aboriginal Liaison Officer, as defined above, within 24 hours of reception into the prison system; (d) train staff members with the aim of their developing an understanding of the cultural needs of such prisoners; (e) provide programs for these prisoners which incorporate links to community programs including those provided by Aboriginal community based organisations and/or culturally identified programs organised through the Regional Aboriginal Justice Advisory Committees; (f) ensure that services and programs emphasise local Aboriginal and Torres Strait Islander healing and well-being perspectives and are sensitive to issues resulting from previous practices of separating Aboriginal and Torres Strait Islander children from their families; and (g) provide opportunities for Aboriginal and Torres Strait Islander prisoners to have access to recognised Elders and participate in celebrations and ceremonies of cultural importance.
36.3
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 2.15 Final report of the Royal Commission into Aboriginal Deaths in Custody, 1991 (findings and recommendations)
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37.
37.1
PRISONERS WITH A DISABILITY

Outcomes
Prisoners with a disability4 have access to prison services and programs, and the opportunity to participate equally in prison life, as far as practicable. Prisoners with a disability are accommodated in a safe, secure environment which provides them with assistance to adjust to the prison environment, and with programs which address their individual needs and their offending behaviours.
37.2
Specified Outputs
The Prison Manager will, as far as practicable, ensure that prisoners with a disability have access to the full range of programs, facilities and services available to all prisoners. These will include but are not limited to: (a) a range of education, training and offending behaviour programs and resources designed to increase skills, address offending behaviours and assist re-entry into the community; (b) appropriate work and recreation opportunities; (c) appropriate physical access, including accommodation, toilet and showering facilities; (d) appropriate case management; and (e) pre and post-release planning and programs. Information about prison services and programs will be provided to prisoners with a visual, hearing or other impairment in an appropriate and comprehensible form suitable to the prisoners language and cognitive abilities.
"Disability", in relation to a person, means: total or partial loss of the person's bodily or mental functions; or total or partial loss of a part of the body; or the presence in the body of organisms causing disease or illness; or the presence in the body of organisms capable of causing disease or illness; or the malfunction, malformation or disfigurement of a part of the person's body; or a disorder or malfunction that results in the person learning differently from a person without the disorder or malfunction; or a disorder, illness or disease that affects a person's thought processes, perception of reality, emotions or judgement or that results in disturbed behaviour;
(a) (b) (c) (d) (e) (f) (g)
and includes a disability that: (h) (i) (j) (k) presently exists; or previously existed but no longer exists; or may exist in the future; or is imputed to a person.
Refer: Commonwealth Disability Discrimination Act 1992, s4. Clinical or medical advice should be sought if needed to confirm a persons disabled status.
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Prisoners with a disability will have access to such aids as are necessary to address their disability, and thereby support their physical, emotional and mental well-being. Prisoners with a Cognitive Impairment5 The Prison Manager will: (a) refer prisoners whose behaviours, histories, mannerisms or thought processes indicate an intellectual disability and who have not previously been identified or previously registered as intellectually disabled persons as soon as possible to Disability Services, Department of Human Services and inform the Sentence Management Unit of those prisoners who are subsequently registered. Similarly, prisoners who may have an acquired brain injury (ABI) but have not been formally assessed should be appropriately referred. (b) locate prisoners with a cognitive impairment in an accommodation area that provides adequate safety and security for all the resident prisoners; (c) provide access to staff from the Department of Human Services or other assessment services for those with a cognitive impairment in order to facilitate the assessment and implementation of individual development programs; and (d) facilitate external independent advocacy (e.g., from the Office of the Public Advocate), where available, for cognitively impaired prisoners in forums including disciplinary hearings, so as ensure due and proper process.
37.3
Legislation
The Prison Manager will comply with: Corrections Act 1986, s47(1)(g) Disability Act 2004 Intellectually Disabled Persons Services Act 1986 Equal Opportunity Act 1995
37.4
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 1.40, 2.37
Prisoners with a cognitive impairment refers to those prisoners with an intellectual disability or acquired brain injury.
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38. PRISONERS FROM CULTURALLY AND LINGUISTICALLY DIVERSE BACKGROUNDS

38.1 Outcomes
Prisoners from culturally and linguistically diverse backgrounds are managed in a manner which is appropriate to their cultural needs and are provided with up to date information, in their preferred language, on prison services, regulations and prisoner rights and responsibilities.
38.2
Specified Outputs
The Prison Manager will: (a) where possible, ensure that prisoners from culturally and linguistically diverse backgrounds are provided with support and programs that are culturally relevant; (b) provide prisoners experiencing difficulties in comprehending English or prisoners who prefer an interpreter the opportunity, at no cost to those prisoners, to have an independent registered interpreter to assist them when attending: (i) (ii) (iii) (iv) (v) (vi) (vii) prison orientation sessions; disciplinary hearings; meetings of the Review and Assessment Committee or Sentence Management Panels; meetings in relation to their Individual Management Plan; meetings with the Victoria Police or prison investigation staff; meetings of the Adult Parole Board; consultations with medical practitioners, health care staff, professional visitors, the Commissioner or the Ombudsman; and
(viii) any other instance where a management decision or change in circumstances must be communicated to the prisoner. (c) All written prison information booklets, notices and leaflets must be translated into major community languages and provided to prisoners on reception and at other times as required.
38.3
Legislation
The Prison Manager will comply with: Corrections Act 1986 Equal Opportunity Act 1995
38.4
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 1.5, 1.6, 1.40, 1.44
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39.
39.1
REMAND PRISONERS
Outcomes
Remand prisoners, who are not also serving a sentence of imprisonment, are treated without restrictions other than those necessary to maintain the good order, security and management of the prison and the safety of the prisoner.
39.2
Specified Outputs
Remand prisoners who are not also serving a sentence for imprisonment must: (a) be kept separate from sentenced prisoners (where possible); (b) be permitted to wear their own clothing if suitable; (c) be offered the opportunity to work; and (d) have increased visitor access at the discretion of the Prison Manager, especially where children under 16 years of age are involved. All prisoners who have legal matters pending, whether they are on remand or sentenced to a term of imprisonment, must: (a) be able to meet and have telephone conversations with their lawyers and coaccused as required, consistent with security requirements; and (b) have access to a legal library.
39.3
Legislation
The Prison Manager will comply with: Corrections Act 1986, s47(1)(e)
39.4
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 1.9-17, 3.24
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PART F - PRISON ADMINISTRATION 40. STAFF SELECTION, TRAINING AND DEPLOYMENT

40.1 Outcomes
Prisoners are managed by appropriately selected and trained staff.
40.2
Specified Outputs
Implementation The Prison Manager will: (a) ensure the appropriate recruitment, selection and training of staff; (b) endeavour to employ staff who are representative of an appropriate range of gender and ethnicity; (c) ensure prison staff demonstrate appropriate attitudes and culturally sensitive practices and actively engage prisoners in positive behaviour change; and (d) ensure authorised staff receive the initial training programs. Deployment of Staff The Prison Manager will: (a) ensure that sufficient staff are deployed and supervised so as to facilitate the achievement of the objectives of the Correctional Management Standards for Prisons and the Prisons Operating Manual; (b) be responsible for the rostering and deployment of staff employed at the prison and for the arrangement of hours of sub-contractors; and (c) ensure that sufficient numbers of staff are available to provide appropriate security, supervision, prisoner management and delivery of programs.
40.3
Policy Requirements
The Prison Manager will: (a) submit the names of proposed staff and subcontracted staff to the Commissioner for authorisation and clearance in compliance with the requirements of the Corrections Act, including criminal history checks, at the commencement date of the service term; (b) provide comprehensive and relevant pre-service and in-service training programs for staff including but not limited to, use of security management systems, emergency planning, reducing re-offending initiatives, welfare/wellness, gender awareness, disciplinary proceedings, and relevant legislative requirements, which are accredited and meet National Competency Standards; (c) ensure that all new custodial staff are working toward CSC30201 - Certificate III in Correctional Practice (Custodial), as referred to in the National Competency Standards;
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(d) develop and implement annual staff training plans; (e) ensure that the implementation of workplace practices are in accordance with Equal Opportunity and Occupational Health and Safety legislation; and (f) submit staff training programs to the Commissioner for approval.
40.4
Legislation
The Prison Manager will comply with: Corrections Act 1986, s. 9A, B, & C, 12, 14, 18, 19, 20, 21, 22, 22A, 23 Corrections Regulations 2009, Part 2 Firearms Act 1996 Health Act 1958 Dangerous Goods Act 1985 Dangerous Goods (Storage and Handling) Regulations 2000 Emergency Management Act 1986 Occupational Health and Safety Act 2004 Equal Opportunity Act 1995 Workplace Relations Act 1996 (Commonwealth)
40.5
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 5.1-11, 5.24 CSC01 Correctional Services Training Package
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41.
41.1
INFORMATION SYSTEMS MANAGEMENT

Outcomes
Information systems and records interface with the other prisons and the Commissioner's information system.
41.2
Specified Outputs

(a) record information concerning records and details of the prisoner, prisoner alerts,
prison management, prison monies, earnings and intelligence gathering on a computer-based information system that interfaces with the Commissioner's system utilising equipment and methods approved by the Commissioner from time to time;
(b) ensure that all relevant staff (including correctional and health services staff) use
and maintain the prisoner alert system with current and accurate information;
(c) maintain computerised records and data transfer which fully comply with the
Commissioner's requirements;
(d) maintain the integrity of the prison intelligence system; (e) require personnel entering data or accessing the computer records which interface
with the Commissioner's information system, to be suitably trained and approved by the Commissioner;
(f) maintain the security of information systems that interface with the
Commissioner's information systems; and

(g) ensure that the Prison Manager has sufficient capacity to process information
involved in the reception, discharge and transfer of prisoners and other legal procedures and the management of records.
41.3
Legislation
The Prison Manager will comply with: Corrections Act 1986 Freedom of Information Act 1982 Information Privacy Act 2000
41.4
Relevant Guidelines
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42.
42.1
PRISONER RECORDS MANAGEMENT

Outcomes
Full and accurate records of prisoners' warrants, sentences imposed by the Courts, transfers, discharges, bails and fines are maintained in accordance with the relevant legislation and the requirements of the Commissioner. Prisoners are legally detained.
42.2
Specified Outputs
Implementation The Prison Manager will: (a) develop and implement systems and procedures (with the prior written approval of the Commissioner) for recording, interpreting, calculating and administering sentences of imprisonment imposed by the courts; (b) safely keep all warrants or authorities against which prisoners are detained; (c) inform prisoners of their estimated discharge date and explain any subsequent change of discharge date at the earliest opportunity; (d) release prisoners only with proper authority and confirmation of identity; and (e) make available procedures, staff and facilities for processing the payments of fines and the execution of bails as directed by the Commissioner. File Management The Prison Manager will ensure that: (a) the Individual Management Plan file contains all necessary information relevant to the management, progress and well being of each prisoner; (b) all staff including sub contracted drug and alcohol, education, and counselling staff record all relevant information regarding the prisoners program attendance including exit reports, progress against program objectives and well being, in the Individual Management Plan file; (c) the Individual Management Plan file is up to date including recording of progress against local and offender management plans, and proceeds with the prisoner upon transfer; and (d) on discharge from custody, the Individual Management Plan file on each prisoner is returned to the Melbourne Assessment Prison file registry section.
42.3
Legislation
The Prison Manager will comply with: Corrections Act 1986, s.30, 58E Corrections Regulations 2009, regs 70-1
Page 83 of 90
Freedom of Information Act 1982 Magistrates Court 1989 County Court Act 1958 Crimes Act 1958 Sentencing Act 1991 Public Records Act 1973 Information Privacy Act 2000
42.4
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 1.1, 1.18, 1.19, 5.14-15, 5.19-22
Page 84 of 90
43.
43.1
REQUESTS AND COMPLAINTS

Outcome
Requests and complaints from prisoners are dealt with in a prompt and effective manner.
43.2
Specified Outputs
The Prison Manager will implement procedures in order to: (a) resolve issues and conflicts using open and legitimate processes; (b) ensure that prisoners have access to the appropriate parties to resolve issues; (c) ensure that the Prison Manager or delegate is available at all reasonable times to receive requests and complaints; (d) ensure that prisoners are informed of the request and complaint process in a form appropriate to their language and cognitive abilities and in the prisoners preferred language; (e) take whatever action is deemed necessary on a prisoner's request or complaint; and (f) ensure that prisoners requests and complaints are recorded, together with a record of how each matter was dealt with.
43.3
Legislation
The Prison Manager will comply with: Corrections Act 1986, s47(1)(j),(m), s47(3), 47B Ombudsman Act 1973 Freedom of Information Act 1982 Information Privacy Act 2000 Health Records Act 2001 Health Services (Conciliation and Review) Act 1987
43.4
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 1.22-24.
Page 85 of 90
44.
44.1
PRISONER COMMUNICATIONS
Outcomes
Prisoners are able to maintain contact with family, friends and relevant professionals by telephone and mail.
44.2
Specified Outputs
The Prison Manager will: (a) provide a telephone and mail communication system to enable prisoners to make telephone calls and send and receive letters, including access to interpreter services where required; (b) develop and implement procedures to monitor and, where necessary, stop phone calls and/or letters that jeopardise the security and good order of the prison or are of a threatening or harassing nature; (c) abide by legislative requirements relating to the opening, inspecting and reading of prisoners mail; (d) ensure that mail is promptly forwarded and distributed; and (e) ensure that mail addressed to prisoners who have been transferred to another prison is forwarded promptly.
44.3
Legislation
The Prison Manager will comply with: Corrections Act 1986, s.47(1)(m) & (n), 47(3), 47A-E Corrections Regulations 2009, regs 17-19 Australian Telecommunications Act 1997 (Commonwealth)
44.4
Relevant Guidelines
Page 86 of 90
45.
45.1
PRISONER PROPERTY
Outcomes
Prisoner property is recorded, stored, transferred and controlled in an effective manner that respects the dignity of prisoners.
45.2
Specified Outputs
The Prison Manager will: (a) develop and implement a cell point system that is approved by the Commissioner and takes into account prison security classification and fire load; (b) ensure prisoners are able to access personal property in cells to promote a sense of their personal identity and individual well-being; (c) develop and implement systems to accommodate and safely store items of property not kept in prisoner cells; (d) inform all prisoners of the quantity of property permitted to be stored; (e) ensure the safe storage of prisoner property not kept in prisoner cells; (f) record incoming and outgoing prisoner property in a manner approved by the Commissioner; (g) ensure that prisoner property is transferred with the prisoner to another prison provided that the property transferred: (i) (ii) does not exceed the amount determined by the receiving prison; and comprises articles which are acceptable to the receiving prison;
(h) develop and implement a system of receiving, recording, storing, issuing and transferring and disposing of prisoner private property consistent with the requirements of the Commissioner; (i) deliver prisoner property to the prisoner on discharge; and (j) be responsible for any lost or damaged property.
45.3
Legislation
The Prison Manager will comply with: Corrections Act 1986 Corrections Regulations 2009, 32-39, 80
45.4
Relevant Guidelines
Page 87 of 90
46.
46.1
PRISONER MONIES
Outcomes
Prisoner monies are recorded, stored, transferred and controlled in an effective manner that respects the rights of prisoners.
46.2
Specified Outputs
The Prison Manager will ensure that prisoner earnings are managed in a manner consistent with procedures determined by the Commissioner and in accordance with the Corrections Regulations 2009.
46.3
Policy Requirements
The Prison Manager will: (a) establish an interest bearing audited bank trust account in accordance with the Corrections Regulations 2009 for the sole purpose of holding prisoner monies and maintain a record of all transactions involving money held on behalf of the prisoner; (b) credit all money earned from paid employment or paid participation in programs and education to an account established in accordance with the Corrections Regulations 2009; (c) deduct from prisoner earnings the amounts required to pay for damage done by the prisoner to property in the prison and for the payment of fines as a result of a Governors Disciplinary Hearing; (d) ensure that 20% of all net earnings are saved by each prisoner and pay those moneys to the prisoner on release; (e) manage private prisoner money in an effective way that allows prisoners to purchase personal and hobby items; (f) not permit any prisoner to deposit or have deposited more than the amount specified from time to time by the Commissioner in their private money account; (g) pay the balance of the prisoner's private money and earning accounts to the prisoner on discharge or, where transferred, to their account; (h) provide a full summary of the prisoner's account balance and transactions for the previous three months on a prisoner's transfer to another prison; (i) determine on a weekly basis the net impact of prisoner money movements between the Prisoner Trust Accounts and, if in credit, invoice the prison operating the debtor account.
46.4
Legislation
The Prison Manager will comply with: Corrections Act 1986 Corrections Regulations 2009, regs 28-31, 40, 80
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Unclaimed Monies Act 1962
46.5
Relevant Guidelines
The Prison Manager will have regard to: Standard Guidelines for Corrections in Australia (2004), 1.8, 2.21, 2.23
Page 89 of 90
47.
47.1
PRISONER SHOP
Outcomes
Prisoners are able to purchase approved additional foodstuffs, drinks, postage stamps and hobby items from a prison shop or other process.
47.2
Specified Outputs
Items available in the shop facility reflect prisoners gender, ethnic and cultural preferences.
47.3
Legislation
47.4
Relevant Guidelines
Page 90 of 90

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Correctional Management Standards for Mens Prisons in Victoria

BACKGROUND TO THIS EDITION

GLOSSARY AND ABBREVIATIONS

Review and Assessment Committee

Secretary Sentence Management Panel Sentence Plan

PART A - PRISONER MANAGEMENT

The Prison Manager will comply with: Corrections Act 1986

PART B - CUSTODY AND SUPERVISION SERVICES 2.

The prison security system:

order or security of the prison.

The Prison Manager will comply with: Corrections Act 1986

CLASSIFICATION AND PLACEMENT

STRUCTURED PRISONER DAY

8. MANAGEMENT OF PRISONERS AT RISK OF SUICIDE OR SELF-HARM

(iii) those returning from a Forensic Psychiatric Facility; and (iv)

immediately following an incident of attempted suicide or self harm;

The Prison Manager will comply with: Corrections Act 1986

10. USE OF FORCE, INSTRUMENTS OF RESTRAINT AND CHEMICAL AGENTS

Commissioner and subsequently submitting such written reports as may be required.

Voluntary starvation by a prisoner is managed in a humane and accountable manner.

17. EMERGENCY MANAGEMENT, CONTINGENCY PLANNING AND FIRE SAFETY

Emergencies and disasters are responded to in an effective manner.

The Prison Manager will provide:

account religious requirements;

Food Act 1984

Appropriate bedding is supplied to all prisoners.

The Prison Manager will:

(i) (ii) (iii) (iv)

The Prison Manager will supply prisoners with:

PART C - CLINICAL AND HEALTH SERVICES 22.

OFFENDING BEHAVIOUR PROGRAMS

DRUG AND ALCOHOL TREATMENT SERVICES

Refer Corrections Victoria Health Care Standards (July 2005).

PART D - TRANSITION, DIVERSION, EDUCATION, WORK AND PERSONAL GROWTH 25.

EDUCATION AND TRAINING

27. PERSONAL DEVELOPMENT AND LIFE SKILLS PROGRAMS

Prisoners are able to have confidential meetings with professional visitors.

The Prison Manager will ensure that professional visits:

PREPARATION FOR RELEASE

Each prisoner is released on the correct date as notified by the Commissioner.

TEMPORARY ABSENCE FROM PRISON

The Prison Manager will:

FITNESS, SPORT AND RECREATION

The Prison Manager ensures that:

activities, with materials provided at reasonable cost;

Prisoners have the opportunity to practice the religion of their choice.

chaplains from the range of religions;

publications and materials, within the security framework of the prison;

clothing for religious observance; and

PRISONERS WITH A DISABILITY

(a) (b) (c) (d) (e) (f) (g)

38. PRISONERS FROM CULTURALLY AND LINGUISTICALLY DIVERSE BACKGROUNDS

PART F - PRISON ADMINISTRATION 40. STAFF SELECTION, TRAINING AND DEPLOYMENT

Prisoners are managed by appropriately selected and trained staff.

INFORMATION SYSTEMS MANAGEMENT

The Prison Manager will:

Commissioner's information systems; and

PRISONER RECORDS MANAGEMENT

REQUESTS AND COMPLAINTS

Unclaimed Monies Act 1962

The Prison Manager will comply with: Corrections Act 1986

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